Battmobile Recensioni 

Battmobile – Fake Promises, Misleading Services & Customer Exploitation

I would like to share my extremely disappointing and frustrating experience with Battmobile in the hope that it helps others stay cautious.

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Timeline of Events

21st July 2025 – I contacted Battmobile for a battery replacement, which they provided at a cost of AED 400.

A few days later, I was continuously contacted by their team to upgrade to one of their service packages.

Ms. Amira offered me a package worth AED 985, claiming that since I had already purchased the battery, it would be adjusted as free. I was convinced and ended up paying AED 585 to purchase this so-called “value package.”

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About the Service Package

The package was marketed as including 1 Major Service and 2 Minor Services:

Major Service – replacement of air filters, AC filter, spark plugs, brake pads, engine oil, and filter change, plus washing services. (Note: spare parts are chargeable, but labour is free.)

Minor Services – car cleaning, engine oil and filter changes.

As my car had developed heavy brake noises and likely required brake pad replacement, I opted for the Major Service.

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Service Experience

I had clear communication with Mr. Adeel and Mr. Abid, who even provided quotations and advised me to purchase spare parts (air filter, AC filter, 3 spark plugs, and brake pads). I bought them separately from another dealer for AED 525.

When the service was scheduled, Engineer Shyam was sent to execute the Major Service. I clearly informed him that all spare parts were placed inside the car for replacement.

However, when my car was returned:

None of the parts had been replaced.

My AC stopped working after their handling.

On questioning, Shyam first claimed everything was fine and no replacement was needed. Later, he changed his stance, saying the brake pads were fine but the disc rotors needed replacement – a highly questionable suggestion for a car that has only done 65,000 km.

This contradiction between their team members clearly exposes unprofessionalism and dishonesty.

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My Observations

If Adeel and Abid initially insisted parts needed replacement and I purchased them, how could Shyam later deny the need? This means I wasted AED 525 on parts that Battmobile themselves pushed me to buy.

Preventive replacements (air filters, AC filter, spark plugs) are essential in a Major Service – yet nothing was carried out. This was, at best, a Minor Service, misrepresented as a Major one.

Their driver drove my car for over 30 minutes (from Al Quoz to Town Square), only to casually tell me that the AC wasn’t working. Why was this not reported to the service team immediately?

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Conclusion

It is very clear that Battmobile is indulging in:

False service promises

Misleading customers into unnecessary packages

Charging for services not performed

Refusing legitimate refunds

I now have zero trust in their company. When I asked them to charge me only for the minor work they did and refund the balance, they blatantly refused.

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Final Request

I strongly urge for an investigation into Battmobile’s deceptive practices, so they can be stopped from promoting false offers and scamming innocent customers. I also request a partial refund of my amount, as I am no longer interested in dealing with this company.

UPDATE ON THE THIS ISSUE. 9 SEPT.2025

After my unpleasant experience with Battmobile, I decided to take my car to a different, well-known garage for a second opinion and proper servicing. The results spoke for themselves. Upon inspection, the mechanics confirmed that the only actual issue with my car was the brake pads, which needed replacement. The brake discs were in perfect condition and did not require polishing or replacement, as falsely suggested earlier.

In addition, the garage carried out a thorough service and replaced all other essential parts, including the AC filter, air filter, and spark plugs — and all of this was done for just AED 250. Even more impressive, the entire job was completed in just one and a half hours with complete transparency.

This experience makes it very clear that Battmobile misled me by exaggerating problems that did not exist, with the clear intention of overcharging. Their unethical practices and lack of honesty have cost me both time and frustration.

I strongly advise everyone to stay cautious and avoid Battmobile’s so-called services, as they are nothing but misleading and dishonest operators trying to take advantage of customers.

Absolute terrible service they just lie to you to get your car so you need work doing 14 days. I’ve had my car in a month and I only went for the battery in the service. I bought a package thinking they was reliable. They scratch my car give it to me back. I took it back to be repaired. They can be back with this trash still there they give me my car back after doing some changes on break and suspension the car was terrible. They’ve taken it back over eight days to fix a problem which wasn’t there before I give it to them. They continuously lie so you’re getting your car back at 4 o’clock the same day five days later they don’t even answer the telephone to you. Disgusting. I’m taking a case against these.

It was a good experience. Sultan knows what to do in a very efficient way. Everything was done perfectly and in a clean way

The battery replacement service was fine, and they have different brands of these.

Don't go for the maintenance package as they are incompetent, don't really care about your car and try to come up with unnecessary work to charge you.

The car came with a large chip in the door handle (lack of care), and I left it there for 1.5 weeks so it was left in the sun in the summer so the headlining came off, and they didn't respond on how to fix it (I would have paid for).

Also they mentioned a coolant leak, and proposed to disassemble the turbo to find out the source (incompetence), when the issue was from the water pump (checked in another garage).
Strangely they admitted on WhatsApp that the coolant was staged.

Also, the car came with a knocking noise it didn't have on the driveshaft, which I attribute to mishandling the car (maybe on the lifts).

They missed replacing the windshield wiper which was visibly damaged from the sun (which I would have paid for).

They send some pictures with a spark plug, but these weren't in the service and weren't touched in my car, so I don't get why this is shown.

Won't be touching any car of mine again.

Just change battery don't go for the service contract they are unprofessional do not fall for the reviews it's fake..

⭐ Extremely Disappointed – Avoid Battmobile Garage at All Costs!

I had a terrible experience with Battmobile Garage and I strongly advise others to stay away. These people are total scammers.

They took my car for checking and kept it for 3 days. After 3 days, they said it’s a battery issue – I agreed to replace it. Then they claimed the starter motor was faulty and quoted AED 1000 for parts + AED 300 labor, which I later found out is hugely overpriced. The same starter costs only AED 600 in the market.

I specifically asked them “Are you 100% sure the issue will be fixed after changing the starter?” They confidently said yes. So I bought the parts myself and gave it to them. They promised to return the car the same evening.

But in the evening, they call me again saying the car still isn’t starting and now they claim it’s an ECU issue, giving me a ridiculous quote of AED 7800!

At this point, I asked them to return the car. When they brought it back, the car was in worse condition – completely dead, and they refused to unload the car until I made the payment. They didn’t even let me check the car before paying.

To make things worse:
• They kept my car for 12 DAYS without fixing it.
• The car came back with visible scratches (I have photos and videos).
• Zero professionalism, zero transparency.

This has been an absolute nightmare. Please, do not go to Battmobile Garage – you will end up losing your money, time, and peace of mind. Scam alert!

I was very honest with your representative about when I needed my car. You’ve given me the worst service I’ve ever had in my 13 years of being in Dubai. Because of your money hungry attitude I’m not going to have enough time to get what I need to purchase before my brother goes on vacation.You didn’t have to lie to me if you weren’t going to get me the car back in time.I would have brought the car back to you on Friday to repair. Now I will NEVER do business with you again! I told Ibrahim I needed the car by 7pm and now it’s 8:42. Very dishonest service timing!

We bought a new battery on Wednesday. It was dead again by Saturday. They did not want to come out without seeing an actual picture of the warranty card despite being able to prove we had paid for a new battery from them. Absolutely wild. The chat kept not being answered or would get cut off within one minute of being started for inactivity.

I had an excellent experience with Zeeshan from Battmobile! He arrived promptly and replaced my car battery swiftly and with impressive professionalism. Zeeshan was extremely polite, respectful, and clearly dedicated to delivering high-quality service. His attention to detail and genuine care for my vehicle made a huge difference, leaving me confident and reassured. It's rare to find such exemplary customer care and technical expertise combined. I'm truly grateful for his outstanding work, and I highly recommend Zeeshan and Battmobile to anyone looking for trustworthy and exceptional car service. Keep up the amazing work, Zeeshan—you've earned my sincere appreciation!

Early February 2025 I requested to buy a battery which was delivered on time upon delivery the guy gave me on offer for a package where if I buy the service maintenance package I will receive a free battery and my car will get 2 service also for free. I bought the package and also took my car for servicing, the servicing was terrible as I did not see any changes done. I requested for a quote for the maintenance required it took more than a week. The booklet for my services was never returned and I have been asking them since February and we are now in May . They are terrible and I regret using then I should have just only bought the battery

I initially believed this was a reputable place to replace my battery and even considered signing up for one of their service packages. However, after visiting their location service center and speaking with the manager, I completely changed my mind. The management seems dishonest and unreliable completely.

Edit: To be fair, I did meet a skilled and professional technician named “Hassan”, who initially gave me a positive impression of the company. But after interacting with the management, it became clear that they are willing to lie and rip you off if given the chance. My advice? Avoid them if possible. And if you must use their services, do not leave your car unattended, stay and watch the work being done and check on everything in another reliable service center after your work is done.

One month back they changed the battery and 15 days back serviced the car. not its not starting beacuse of battery issue.

From online to offline staff is not well trained and not service oriented without work ethincs.

Really bad experience with this garage.
My car came back home with some broken parts, they tried to fix something and then they broke something else.
High price for a very low quality jobs.
They are trying to fix a new battery and tires in your car even if you don’t need it.

*WARNING: AVOID BAT MOBILE AT ALL COSTS!*

My experience with Bat Mobile was an unmitigated disaster, a masterclass in deceit and incompetence. I entrusted them with a simple tire and battery replacement for my Dodge Durango, but what ensued was a catastrophic series of events that left me stunned and outraged.

After installing a Benz brand auxiliary battery, they claimed a warning sign appeared on my dashboard. Conveniently, this "warning sign" magically justified their subsequent extortionate demands. They informed me that my car's fuse board was malfunctioning and needed replacement – a claim that now seems laughable.

The so-called "Manager" Floyd sent me a message stating that a QC checkup would be performed, and I'd receive my car the next morning. Radio silence followed, with no updates or communication. When I attempted to contact them, my calls went unanswered.

The next day, I finally managed to reach Floyd, who dropped another bombshell: my car's ABS module needed replacement, with a price tag of 8000 AED. The total bill, including tire and battery replacement, ballooned to an eye-watering 11,000 AED.

Here's the kicker: my car had no issues prior to their "service." In fact, it's now at my own service center, where they're fixing the very problems Bat Mobile claimed existed. This is a clear case of predatory overcharging and blatant dishonesty.

*DO NOT, I REPEAT, DO NOT TRUST BAT MOBILE.* Their business practices are reprehensible, and their "technicians" are either incompetent or deliberately malicious. If you value your hard-earned money and your vehicle's well-being, stay far, far away from this company. FLOYD 547879031. and the funniest part is this company have a complaint number and That is the same number of manager. we can’t speak to anyone in this company I’m going to court case upon this company I think story begins

Frauds. They messed a simple service and brake pads replacement job in to a nightmare. They replaced the brake pads with faulty pads, the car started making noise. When the car was returned the same time to fix the noise, they blamed the newly replaced brake pads and tried to sell new pair of brake pads, without any refund for the first faulty brake pads that they put in. They have no record of which brand they put the brakes pads of. The faulty brake pads were charged 4 times the price of top notch break pads and yet after replacement, they themselves blamed that the part will cause noise. While they never informed about the noise bit, plus the salesperson gave in writing that the expensive part is from agency and could be replaced if needed. After all this they are keeping my car for 2 weeks now.

I have lodged a complaint with consumer protection, so avoid these fraudsters at any cost.

If I could give zero stars, I definitely would!
I purchased a battery from them about two years ago, and the technician persuaded me to buy a service package that initially seemed like a great deal. Unfortunately, my experience with them was nothing short of a disaster.

When I scheduled my first service, I ended up waiting the entire day just for them to pick up my car. Then, what should have been a simple minor service—just an oil change and AC filter cleaning—somehow took them over a day and a half. The delays and lack of efficiency were beyond frustrating.

The package I purchased included four minor services and one major service, but to be honest, there was no real distinction between them.
Since I had already spent a significant amount, I felt compelled to use it.
When the time came for my major service, the manager reassured me that everything would be handled professionally. Yet again, they kept my car for four days, and when I requested a service report, all they provided was a single picture. I had to escalate the issue just to get a proper digital or printed copy, which should have been standard practice from the start.

At this point, it was obvious that they were only interested in taking money rather than providing any real quality service.
The entire experience was filled with delays, poor communication, and a complete lack of professionalism.

My advice? Always check customer reviews before committing to a service. I wish I had done so beforehand. This company lacks honesty, respect, and proper service—they operate purely as a money trap, squeezing every penny they can from unsuspecting customers.

I’ve already filed a complaint with consumer rights, and I hope others do the same to hold them accountable.

If I could write a 0 star I would!
I purchased a battery from them like 6 months ago and the guy sold a service package to me which is sounds really really good.. then I called them for 1st service which also a nightmare.. the pick up person that supposed to come at 10am came at 4pm(basically waiting for him the whole day) then they said that the car will take 1 and a half day for a minor service.. change oil,cleaning ac filter and etc.. so to cut the story short When they return the car and I Starr driving it, the car sounds weird..so I open and check my radiator (like I always do weekly..) then to find out my radiator was empty. I was so frustrated coz this might cause a big damage to the car.. shouted at them the manager check the cctv and apologised..and he said it will never happen again.. sooo.. the package is like 2 monitor service and 2major service which to be honest I don't know really know what the difference.. and it's not cheap so u don't have a choice but to use it.. then 2nd service..I called them for the major service, and the manager said he will make sure that it was taken care of.. I give them time..so 2 days they have my car. Then after 2 days the car is finished so I ask for a report.. the guy took a picture..I said its not professional..send me a digital copy atleast..or photocopy it..he didn't agree so I complain to the manager which he did convince him to give me. But then the same problem..but this time they put little water on my radiator.. and this time they blame it on me. Basically I'm frustrated. This people knows only to take money from you. So my advice pls learn amd read all reviews from the constumers ,which I suppose I should do fbefore getting that package.
Not recommended and very bad costumer care.

I'll try to make a complaint on costumer rights..hopefully they already get a lot of complain so they can make it right.

I had a terrible experience with this service. After they took my car, I received no updates or answers. All they sent were random numbers to track my car, which was completely unhelpful. The lack of communication and professionalism is beyond frustrating, This place is a joke. The customer service team is clueless, and the entire experience from start to finish was frustrating. They didn’t give me any real answers, and the follow-up was nonexistent. Totally unprofessional

Got my battery replaced for my bike. Was very happy with the service as the mechanic knew what he was doing. Looking at this service. I visited their venue in Al quoz to show my audi and they diagnosed and told me all the issues i had with my car also gave me a reasonable quote to get it all fixed. Have sent 3 of my friends after me and all are very happy with their service and their once stop facility

Only battery, Don't go for service.