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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Everything worked like clockwork, delivery exactly as promised, I added a few extra boxes late was no problem. The recipients were all very praiseworthy as to what was in the boxes, I had to admit I... Leggi di più

Valutata 4 stelle su 5

Beautifully packaged gift box. Decent amount of items enclosed for the (sale) price. I'd chosen the Epic Hamper and unfortunately there was only one or two Epic beers in it-not sure why that was? It... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Wanted to send something special to our relatives in NZ from uk. From ordering amazing hampers to delivery we had easy top class services. Most importantly our family absolutely loved their gifts. Tha... Leggi di più

Valutata 5 stelle su 5

Ordered Corporate Hampers for clients - already received and they LOVED them! Thank you for being so prompt with your customer service and replies around delivery. Also, for the presentation, care... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di cesti regalo
  2. Negozio di alcolici
  3. Fornitore di regali aziendali
  4. Negozio di articoli da regalo

Scritti dall'azienda

At Batenburgs.co.nz, we're dedicated to creating memorable moments through our exquisite gift boxes and baskets. Explore our curated selection of luxury hampers filled with gourmet treats, fine wines, chocolates, and more. We take pride in delivering happiness and delight to your loved ones on every occasion.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

194 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great experience

Easy to use website, good variety of products, family run business gives it a personal touch which I was happy to support and the receiver of the hamper also enjoyed.

3 settembre 2025
Valutata 5 stelle su 5

Perfectly presented

Perfectly presented, my order was processed quickly and would have arrived in time if not for the courier delay which was out of Batenburgs control. The gift was much appreciated by my friend

25 maggio 2025
Valutata 5 stelle su 5

I never know what to get mum for…

I never know what to get mum for Mother's Day, because her birthday is shortly before, and she doesn't like receiving "stuff". A gift package was the perfect way to send her some nice treats that I know she loves, without loading my parents' house down with more permanent objects.

6 maggio 2025
Valutata 1 stelle su 5

Very Poor service

I asked so many times to send the picture of the gifts send, but no one bothered to do so.
How do I know what I ordered was the gift that was delivered. - Order no- 26934
Very Poor service. ☹

10 aprile 2025
Valutata 4 stelle su 5

I have had a good experience …

I have had a good experience with getting this hamper out to my parents. But they said there was one thing they different like that much but couldn't tell me which one it was.

23 febbraio 2025
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Risposta di Batenburgs

Thank you for your review and we are happy they liked the hamper overall, however shame there was on item they didn't like.

Valutata 4 stelle su 5

Nice Whiskies, slow shipping and delivery

A couple of very nice Whiskies, keen pricing, but unfortunately shipping in-stock items took a couple of days and then took a further 3 days with the delivery partner...as a result the bottles missed the event purchased for.

11 febbraio 2025
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Risposta di Batenburgs

We are sorry that it took so long to get your whisky delivered, I have sent you a 25% discount on your next purchase to try to make up for it.

Valutata 5 stelle su 5

Very good company to do business with

Very good company to do business with. Excellent range of products for all occasions.

Living in the UK easy to order for those special events for our loved ones in NZ

4 febbraio 2025
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Risposta di Batenburgs

Thank you so much for taking the time to leave us this wonderful review! We're thrilled to hear that you had a positive experience with our company and found our range of products excellent for all occasions.

We're especially pleased that our service has made it easy for you to send gifts to your loved ones in New Zealand all the way from the UK.

Valutata 5 stelle su 5

Excellent products

Excellent products. Easy to order and pay.

13 gennaio 2025
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Risposta di Batenburgs

Thank you so much for your wonderful review! We truly appreciate customers like you who take the time to share their positive experience. Our goal is always to provide high-quality gift baskets with a seamless ordering process, and we're delighted we met your expectations.
We look forward to serving you again in the future and hope you'll continue to enjoy our products.

Valutata 5 stelle su 5

Wonderful service.

Wonderful service.
I had placed the order at around 11am that morning and by the afternoon the courier had picked it up an delivered the next day. The receiver got a wonderful surprise of a beautiful gift box.
I needed help with something a little extra and found the team showed empathy and a solution to what I needed. Thank you.

14 gennaio 2025
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Risposta di Batenburgs

Thank you so much for your kind words! We are thrilled to hear that you had a wonderful experience with our service. It’s fantastic to know that your order was delivered so quickly and that the recipient loved the gift box!
We pride ourselves on providing exceptional customer service, and we're glad our team could assist you with your special request. Your satisfaction is our top priority, and we always aim to go above and beyond for our customers.
Thank you once again for choosing us, and we look forward to helping you create more memorable moments in the future!

Valutata 5 stelle su 5
Logo di Batenburgs

Risposta di Batenburgs

Thank you for your review! I’m glad we met your expectations with prompt service and clear communication. We truly appreciate your support and look forward to assisting you again.

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