Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

A fantastic business. Great communication. I purchased online directly from company as there aren’t any local distributors yet. Cakes arrived within 2 days (fantastic for non metro delivery area). Del... Leggi di più

Valutata 5 stelle su 5

Fantastic! I never knew about Bake Me Up until it popped up in my fb feed. Ordered the 7 inch Caramel (decorated with Coffee Buttercream and Walnuts) and White Choc (raspberry butter cream filling and... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

If I could give more stars I would! My cakes were delivered so quickly, I had choc mud and caramel mud. They were packaged securely and were in perfect condition. So, of course we couldn't resist open... Leggi di più

Valutata 5 stelle su 5

I would just like to say how fantastic and helpful you guys were to me and the cakes were absolutely delicious. Charlie went out of her way to help me . Your company goes way beyond doing there job ki... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Pasticceria

Informazioni fornite da varie fonti esterne

Decadent cakes delivered to your door, ready to decorate.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

205 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I normally bake my own

I normally bake my own, but it’s so much work, and these are much better than my cooking, and with such quick delivery, I can be the nan who makes the family cakes again.

26 maggio 2020
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Risposta di Bake Me Up

How wonderful Christine! Thank you for sharing such a heart warming review . We are so glad you found us. We are here for all the nans in Australia who find baking and preparing cakes a laborious task and who just want to get on with decorating! ( The best part) Thank you for your compliment. Enjoy and stay in touch, we'd love to hear from you again! - The Bake Me Up Team

Valutata 3 stelle su 5

Cake not really very moist and “broke”…

Cake not really very moist and “broke” when cut. Freight took awhile longer than expected. Overall a bit disappointed.

25 maggio 2020
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Risposta di Bake Me Up

Hi Michele,

Thank you very much for your feedback on our cake and we are devastated that it was not perfect as we would expect it to be! We have not had any issues with our cakes breaking when cut which leads us to believe that this cake may have been affected more than we had anticipated by the freezer mechanical breakdown. Regardless, we have refunded you in full and sincerely apologise. We are also despatching you a replacement cake at no charge to restore your faith in Bake Me Up. Please share with us your experience with this new cake!

In regards to delay in delivery, we despatched your cake within 8 hours of your order. All the reasonably priced couriers that service your area quote a 2-4 business day delivery window. Unfortunately, we have no influence on this and your order was delivered within 3 business days. We will send the replacement cake via Express Post so that you hopefully get it tomorrow - again at no charge to you.

Regards,

Bake Me Up Team

Valutata 5 stelle su 5

Delicious tasting

Delicious tasting. Easy to decorate. Very pleased - will definitely deal with again - thank you

25 maggio 2020
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Risposta di Bake Me Up

❤ Easy and Delicious, that is the best thing you could say to us! Debbie, we are very pleased that you are very pleased 😁 we thank you for taking the time to leave us a wonderful review and look forward to serving you and making lifer easier for you again in the future!
💙The Bake Me Up Team

Valutata 5 stelle su 5

Best cake we ever had

Best cake we ever had! Thank you for making birthday time less stressful

24 maggio 2020
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Risposta di Bake Me Up

That's a huge compliment Jodie, Thank You! We love to hear that our product reduced stress! That is precisely what we had in mind when we started Bake Me Up :) Thank you for taking the time to write a review 💙
-The Bake Me Up Team

Valutata 5 stelle su 5

SO YUMMY

Fast post, very well packaged, great tasting cakes and friendly to deal with :)

24 maggio 2020
Non scritta su invito
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Risposta di Bake Me Up

SO GRATEFUL for this review, Thank you Donna!! We feel the ❤
💙The Bake Me Up Team

Valutata 4 stelle su 5

Very moist and was super delicious

Very moist and was super delicious. Was a massive hit with the kids and visitors.

24 maggio 2020
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Risposta di Bake Me Up

Super Delicious! Wow Thank you for the amazing compliment Kazz❤ We couldn't be happier to hear our cake was a massive hit!! From memory you purchased a large Chocolate mud!! You simply cannot go wrong! We find that our White Mud tends to be a really big hit with kids too! Thank you for sharing your experience with us. I'm curious and hope you don't mind me asking but what would have made the experience better for you to warrant that fifth star😜 ? We want to provide the best service and product possible so all feedback is welcome, respected and appreciated 💙
💙The Bake Me Up Team

Valutata 5 stelle su 5

Moist and delicious!

The chocolate mud was divine and absolutely easy to work with. Also has the caramel mud which was also so good to eat and easy to decorate!

24 maggio 2020
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Risposta di Bake Me Up

That's fantastic to hear Treena, Thank you so so much for sharing that with us in a review! So glad you found them easy to work with and that you tried the Caramel too which is sometimes overlooked but is quite special and delicious! Thanks again 😍
💙The Bake Me Up Team

Valutata 5 stelle su 5

Fantastic customer service!

Fantastic customer service!! Highly recommend!!

23 maggio 2020
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Risposta di Bake Me Up

Wow. Thank you SugarPlay! We very much appreciate the recommendation and 5 star review. ❤❤
💙The Bake Me Up Team

Valutata 5 stelle su 5

Your cakes were fresh

Your cakes were fresh, tasted great and extremely easy to use.
Both the caramel and white chocolate mud cakes were delicious.

22 maggio 2020
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Risposta di Bake Me Up

Lisa, Thank you so much for that lovely review 😊 It especially brings a smile to our faces when someone says our cakes are easy to decorate! That's precisely what we designed them to be❤ So glad you enjoyed using and consuming them!
💙The Bake Me Up Team

Valutata 5 stelle su 5

Great service

Great service. Lovely cake. Thank you!

22 maggio 2020
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Risposta di Bake Me Up

Great feedback. Lovely customer. You're most welcome Melinda!

Thank You for the review! 😍
💙The Bake Me Up Team

Valutata 5 stelle su 5

We loved these mud cakes

We loved these mud cakes - they were so tastey and the kids decorated them...

22 maggio 2020
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Risposta di Bake Me Up

That's gorgeous Belinda, we hope the kids had fun! SO glad you all loved them, we love them too, and we also love customers that take the time to leave a review so Thank you!!
💙The Bake Me Up Team

Valutata 5 stelle su 5

Delicious chocolate mudcake

Delicious chocolate mudcake, packaged well and arrived promptly

21 maggio 2020
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Risposta di Bake Me Up

So glad to hear you enjoyed it! Thanks for all the stars!!!
💙The Bake Me Up Team

Valutata 5 stelle su 5

So delicious

So delicious, fast delivery even though I'm rural, would recommend!

21 maggio 2020
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Risposta di Bake Me Up

So happy you left us a review, Thank you very much for the compliment and recommendation, it means the world to us ^_^
💙The Bake Me Up Team

Valutata 5 stelle su 5

Amazing service

Delivered quickly, despite the current covid 19 issues with delivery. Very helpful on the phone with any queries.
Cake is delicious and stayed moist forever. I will definitely use this company again

21 maggio 2020
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Risposta di Bake Me Up

Wonderful to hear! Thank you so much for leaving us a review and for so many compliments. We very much look forward to serving you again 😊
💙The Bake Me Up Team

Valutata 5 stelle su 5

A very tasty cake with quick delivery

21 maggio 2020
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Risposta di Bake Me Up

Thank you Tasmin! We appreciate you taking the time out of your day to leave us a review! Thank you for the very tasty compliment 😍

💙The Bake Me Up Team

Valutata 5 stelle su 5

Received properly and securely packed

Received properly and securely packed. I really really appreciate about the customer service specially paul. I am in Srilanka but the customer service was so helpful. I asked some favors to do and they did that for me too. My boyfriend said that the cake was so amazing. Thank you so much! Really appreciated! And I recommend this cake shop to anyone don’t think twice about buying cake from bakemeup. Just buy it and you will love it 😊

21 maggio 2020
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Risposta di Bake Me Up

"Just buy it and you will love it" -Misara, I think you've just found the new Bake Me Up slogan! Haha. Thank you for this brilliant five star review Misara! It was our pleasure to help you out with your lovely surprise for your boyfriend and we're overjoyed that he loved our mudcake. You're our very first overseas customer too Woohoo 🤩 Thanks again for trying us out and for taking time to leave us positive feedback. We really appreciate it!

💙The Bake Me Up Team

Valutata 5 stelle su 5

Moist and perfect mudcake texture

Moist and perfect mudcake texture. Stayed fresh for over a week

20 maggio 2020
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Risposta di Bake Me Up

Hi Su-Ann ! We really appreciate your compliment about the texture of our mudcakes ^_^ If you think one week is good, ( you ordered during our Warm-me-up clearance sale, so your cakes had a shorter shelf life), typically our mudcakes stay fresh for 4 weeks! ( How? Dairy free and naturally long lasting ingredients were carefully chosen while developing our recipe to prolong their moisture and freshness) Thanks a million for leaving us a review xox

💙The Bake Me Up Team

Valutata 5 stelle su 5

Amazing cake and company

Firstly I would just like to thank the amazing staff at Bake me Up (especially Paul) for truly amazing customer service. I posted a review a couple of days ago for a cake which was salty. Without being asked or prompted Bake me Up have sent out a replacement cake they also quite generously refunded my original purchase. You don't get customer service like that anymore.
Now... onto the cake. Oh my goodness. Moist beautiful chocolatey goodness. It is so delicious. A really yummy cake. Thank you so much Bake me Up. I will be a returning customer.

20 maggio 2020
Non scritta su invito
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Risposta di Bake Me Up

Wonderful. we're so very pleased that you're happy with your replacement cake, it was our pleasure! Thank you for this glowing review Tess! We appreciate your recognition as we are very passionate about two things here at Bake Me Up, good customer service and good mudcake! We look forward to serving you again and can't thank you enough for leaving us this feedback and for the compliments on our chocolate mud. <3

💙The Bake Me Up Team

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