Eurowhitening Recensioni 25

TrustScore 3.5 su 5

3,5

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

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Valutata 5 stelle su 5

Delivery from the UK to France. I received exactly what I ordered. Due to Brexit and customs procedures, the delivery took a bit longer than expected. However, when I contacted customer service t... Leggi di più

Valutata 5 stelle su 5

Easy to find products and to order. Support were excellent when I got my order delivered to Germany and for some unknown reason they charged me addition duties and a handling charge! German customs sh... Leggi di più

Valutata 5 stelle su 5

Eerste bestelling helaas nooit aangekomen, kosteloos een nieuwe zending aangeboden gekregen en dit was binnen een week geleverd! Goede service van Daniel! Ook heel blij met het product!

Valutata 1 stelle su 5

My order hasn't arrived and all I can see from tracking is that it's on hold until I pay custom charge. How to pay or where not stated. I have emailed you, but no reply from your side. I am stil... Leggi di più

L'azienda ha risposto


Informazioni di contatto

3,5

Nella media

TrustScore 3.5 su 5

25 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 87% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

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Valutata 4 stelle su 5

It has been resolved

So, at first i was a bit angry that my package didn't arrive but later it appeared that it got lost in the mail in England. In the mean time It has been resolved and I am happy.

24 febbraio 2026
Valutata 5 stelle su 5

Great!

Legit product, and good customer service. Delivery took some time, but price and quality turned out great.

3 gennaio 2026
Valutata 5 stelle su 5

Eerste bestelling helaas nooit…

Eerste bestelling helaas nooit aangekomen, kosteloos een nieuwe zending aangeboden gekregen en dit was binnen een week geleverd!
Goede service van Daniel!
Ook heel blij met het product!

22 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Delivery from the UK to France.

Delivery from the UK to France.
I received exactly what I ordered. Due to Brexit and customs procedures, the delivery took a bit longer than expected. However, when I contacted customer service to inquire about the delay, they replied within 30 minutes and followed up thoroughly on my package.

I also had to pay a €5 customs fee and wasn’t sure why, but they refunded it immediately and responded quickly once again.

Honestly, I 100% recommend this website.

22 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

I did not receive the package.

The package was not delivered to me personally.
Nor was there a card in my mailbox stating that it had been delivered to a neighbor or taken to a collection point.

30 dicembre 2025
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Risposta di Eurowhitening

Hey Tevreden. Very sorry to hear about this. Please email us at info@eurowhitening.com and we will look into this for you.

Valutata 1 stelle su 5

My order hasn't arrived and all I can…

My order hasn't arrived and all I can see from tracking is that it's on hold until I pay custom charge. How to pay or where not stated.
I have emailed you, but no reply from your side.
I am still waiting instructions of how to pay customs.
Edit on the 14th of January. I have sent you 3 emails to get instruction on how to pay customs and receive my order. I paid not just few euros for it and it's money lost and no product received, seems like a scam, you take money, then don't communicate on how to resolve the issue. I can pay any charges myself, I have simply asked how to.
I don't usually leave reviews especially bad ones but this experience has been the worst I have ever had with any company.
I am expecting an answer or refund for my product so I can order from elsewhere where I receive what I pay for.

24 dicembre 2025
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Risposta di Eurowhitening

Hey Kristi. Very sorry to hear this. We are not normally subject to customs charges. Please get in contact via info@eurowhitening.com and we will pay the charge for you.

Valutata 5 stelle su 5

Arrived fast, Original product, No Customs Fee, Great Customer Service, Fast Responses.

I have ordered the Opalescence pf 35% because of these trustpilot reviews i had my doubts so i had contacted Eurowhitening before ordering. They told me that the issue with customs was resolved and that i could go ahead and order, and if anything was to go wrong (which shouldn't happen) they would refund me the fee even if it results in a loss for them.
So i ordered and it was in Belgium within a week. It's been 2 weeks since i've received the gel, i have used it and i can verify that it is the exact same i got from the dentist and it works perfectly.

Because Eurowhitening had answered my mail very fast and reassured me a refund if anything was to go wrong and their product is original, i felt the responsibility to share my pleasant experience.

Thanks again to the EuroWhitening team for an honest professional service.

25 dicembre 2025
Non scritta su invito
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Risposta di Eurowhitening

Thank you!

Valutata 1 stelle su 5

Import duties not mentioned

They didn’t mention whilst placing the order or confirming it that I would have to pay 38 euros of import duties, so in total my order was for 100+ euros when it should’ve been of 69 only. DO NOT BUY FROM THEM

6 dicembre 2025
Non scritta su invito
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Risposta di Eurowhitening

Hey Lucas. Very sorry about this. We have changed our postage going forward to prevent this mistake from happening again. Email us and we will refund you the import duties cost info@eurowhitening.com. Thanks

Valutata 1 stelle su 5

Je n'ai jamais reçu ma commande alors…

Je n'ai jamais reçu ma commande alors que le livreur après 3 semaines me dit que c'est bien arrivé à destination ce qui est parfaitement faux tu n'es pas de confiance livraison non confiance délai incroyablement long

22 novembre 2025
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Risposta di Eurowhitening

Hey Romain. This item was incorrectly held by customs. We have changed our postal method going forward to prevent this mistake from happening again. Very sorry for the inconvenience, it is clearly unacceptable. Please email us via info@eurowhitening.com for compensation.

Valutata 1 stelle su 5

Still waiting for my order

Still waiting for my order! Almost 3 weeks now

22 novembre 2025
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Risposta di Eurowhitening

Hey Alex. This item was incorrectly held by customs. We have changed our postal method going forward to prevent this mistake from happening again. Very sorry for the inconvenience, it is clearly unacceptable. Please email us via info@eurowhitening.com for compensation.

Valutata 5 stelle su 5

clear and accurate communication

it took a while because of clearing at the customs; but communication was very clear and fast.

22 novembre 2025
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Risposta di Eurowhitening

Sorry to hear that there has been a delay in receiving your order. Hopefully it is with you now. Please contact us if you need any support via info@eurowhitening.com.

Valutata 1 stelle su 5

VERY BAD!!!

VERY BAD!!!! DO NOT BUY IN BELGIUM. YOU DONT GET THE PRODUCT BECAUSE THEY CLAIM U PAY A SICK AMOUNT OF MONEY FOR TRANSFER COST!!!!!!

29 novembre 2025
Non scritta su invito
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Risposta di Eurowhitening

Hey Elise. Very sorry about this. We have refunded you the money equal to the customs charge. This will result in a loss for us but we are keen for you to get the product you ordered at the price you paid! Going forward, we have changed our postal method so as to stop these incorrect customs charges from arising. Thanks, EuroWhitening

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