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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Honestly this was one of the best, if not the best experience i've had with any company. Stephen went through the features on the phone clearly and patiently then arranged a visit by Taylor who demons... Leggi di più

Valutata 5 stelle su 5

Today I had my robotic mower installed and could not be happier with the service both from the office and my installer, he explained everything and made everything easy to understand and subsequently... Leggi di più

Valutata 5 stelle su 5

I know it’s early days as I have only just took delivery of my new mower (308V). Will done a really good job in setting the mower for my two lawns, a few slight adjustments are needed, this I’m sure I... Leggi di più

Valutata 5 stelle su 5

Matt was a great installer making the process easy and clear to understand. I have a 430v nera mowing 5,000m sq in 13 different zones and 2 days in it all mowed immaculately. My expectations of this p... Leggi di più

Dettagli dell'azienda

  1. Servizio di progettazione di giardini
  2. anche in
  3. Giardino
  4. Servizio di cura del prato
  5. Servizio di riparazione tosaerba

Scritti dall'azienda

With over 20 years in the Turf Care Industry, there’s not a lot we don’t know about Grass. Identifying the requirements and needs of the homeowner is what sets us apart. We don’t just recommend what we want to recommend, we take the time to assess your needs, and draw upon our experience to advise what will and won’t work. An Automower installed and maintained by Autocut qualifies for a full 2 year parts and labour warranty. We handle and process all warranty claims on your behalf, with minimum fuss. Once we install your new Automower, we'll help you manage and maintain your machine to ensure you protect your investment. We also provide instructions on how to look after your new robot, it needn’t be scary! Automowers are very easy to operate and if you do ever get stuck, just call us. The technology within an Automower means it's essential that only qualified technicians Install, Service and Repair the machines to qualify for the extended Warranty. Autocut also carry a full range of genuine spare parts and diagnostic equipment on board our service vehicles, so we are able to help fix issues, either on site or back in our workshop.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

131 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(131)

59 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service

I recently had to make a complaint about the service from autocut but the response I had from them was excellent. They could not have been more helpful and attentive and the problem was sorted out quickly and efficiently. The mower is fantastic and saves so much time and effort , we never have to cut the lawn. I would like to thank the team for sorting it out and would definitely recommend autocut in Devon to anyone.

6 agosto 2024
Non scritta su invito
Valutata 5 stelle su 5

Superb Automower installation

We had our Husqvarna Automower delivered by Autocut. They installed the wire borders and explained the operation of the Automower. The two guys were very professional and friendly and we were very impressed with everything. Later we purchased a garage for the mower and that was also erected by Autocut. We have been very pleased with the mower and have become quite attached. It has made the lawn look superb. The installation was done free of charge and I fully recommend the company if you are thinking of purchasing an Automower.
Rob

24 ottobre 2023
Non scritta su invito
Valutata 1 stelle su 5

Non existing service and Warranty

I purchased a Husquvarna 450 3 weeks ago. It was installed and stopped working after 7 days. It was not possible to turn the mower on. When I called I was promised a service visit within a few days. Now I cant even get any answer via email or phone call. The brand new mower sits here for 2 weeks still. Not sure if autocut is an internet scam but I am have no explanation why I am being ignored now when I was promised a good repair and warranty service only 3 weeks ago. I would not recommend to use this company. I will have to go down the legal route if I don't hear anything next week.

27 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

Autocut Somerset

Not great to be honest. Less than a year into the purchase of a Husqvarna 350x it went wrong and when they did come to fix it they weren’t really sure what they were doing. Despite an extended warranty they wanted me to have a £169 service which I reluctantly agreed to . Apparently I needed a new comms board and they said they would get back to me. Over 8 weeks later I had to call them to remind them to come and fit the part that was apparently in Stock in Newcastle. They came they apparently fitted the comms board and at least I can talk to the mower but it now has no mapping function. I alerted the service guy Rodney to this fact a week ago and have heard nothing. I can really only say this company is an absolute shambles and I am now not even sure about the reliability of Husqvarna. We have a guide wire and I wish I had been in the market 6months later than I was because the new generation seem to offer better features with no wires.

2 luglio 2023
Non scritta su invito
Valutata 5 stelle su 5

10/10 for advice and service

From initial contact through to survey, delivery and installation I give Autocut 10/10. Luke (owner/sales) and Steve (installation engineer) were very knowledgeable and helpful at every stage of the process, and guided me through both the choice of mower and any other options I may or may not need. The Husqvarna machines they supply are top class and I am a very happy customer who Will recommend Autocut without hesitation.

24 maggio 2023
Non scritta su invito
Valutata 5 stelle su 5

I was extremely impressed with the…

I was extremely impressed with the service I received from Autocut from the minute I made contact to express my interest in Robotic mowers. I received a telephone call back within the same day when a very knowledgeable gentleman called Leigh talked me through a number of questions I had about these mowers. There was no hard sell and I was given time to consider my position. When I called back to ask for a site visit that was arranged swiftly and again no hard sell. I was given time and space to think about what I wanted and discovered Autocut offered the best deal on the Husqvarna 405X mower I wanted. This was in terms of price and free installation. I was asked for a deposit and within a short time of payment received immediate confirmation. The day of installation was agreed at my convenience when it was hammering down with rain and blowing a gale. Leigh did a great job discussing with me where I would like it placed , we debated a number of sites, discussed the electrics etc.The installation was completed in a few hours including instruction for me on using the app to control the mower. In addition autocut can access the mower from their app should I have any problems.The mower is impressive, it has a 5 year guarantee for an extra £82 and I was left feeling the company would be there for me if there was a problem and it would be sorted out very quickly. I was impressed with the custom service and the product. I now happily watch my lawn being cut!

14 aprile 2023
Non scritta su invito

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