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Valutata 5 stelle su 5

Honestly this was one of the best, if not the best experience i've had with any company. Stephen went through the features on the phone clearly and patiently then arranged a visit by Taylor who demons... Leggi di più

Valutata 5 stelle su 5

Today I had my robotic mower installed and could not be happier with the service both from the office and my installer, he explained everything and made everything easy to understand and subsequently... Leggi di più

Valutata 5 stelle su 5

I know it’s early days as I have only just took delivery of my new mower (308V). Will done a really good job in setting the mower for my two lawns, a few slight adjustments are needed, this I’m sure I... Leggi di più

Valutata 5 stelle su 5

Matt was a great installer making the process easy and clear to understand. I have a 430v nera mowing 5,000m sq in 13 different zones and 2 days in it all mowed immaculately. My expectations of this p... Leggi di più

Dettagli dell'azienda

  1. Servizio di progettazione di giardini
  2. anche in
  3. Giardino
  4. Servizio di cura del prato
  5. Servizio di riparazione tosaerba

Scritti dall'azienda

With over 20 years in the Turf Care Industry, there’s not a lot we don’t know about Grass. Identifying the requirements and needs of the homeowner is what sets us apart. We don’t just recommend what we want to recommend, we take the time to assess your needs, and draw upon our experience to advise what will and won’t work. An Automower installed and maintained by Autocut qualifies for a full 2 year parts and labour warranty. We handle and process all warranty claims on your behalf, with minimum fuss. Once we install your new Automower, we'll help you manage and maintain your machine to ensure you protect your investment. We also provide instructions on how to look after your new robot, it needn’t be scary! Automowers are very easy to operate and if you do ever get stuck, just call us. The technology within an Automower means it's essential that only qualified technicians Install, Service and Repair the machines to qualify for the extended Warranty. Autocut also carry a full range of genuine spare parts and diagnostic equipment on board our service vehicles, so we are able to help fix issues, either on site or back in our workshop.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

131 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(131)

59 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

dont buy if you have borders

Good sales process for the Nera automower. Good initial setup and then its a disaster. Lost count of times they've been out to fix the machine. It wanders off piste, gets stuck and loses connection. the office is unresponsive and Husqvarna customer service non existent. one of their engineers said the machine needs replacing.

31 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

I think this is an excellent company

I think this is an excellent company. There is always someone to talk to both before and after sales. I had to have two small mowers installed because I have a split level lawn they’re just a little aspire for working on wired systems. Ryan came to install them. Let me know when he was due to arrive and when he turned up, he showed me the mowers and explained how he’s going to install them. He was really helpful and very efficient. I wouldn’t hesitate to recommend this company.

9 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

The process from start to finish was…

The process from start to finish was made very easy and the initial coversation and mapping of my lawns made buying the correct mower simple. David then arrived with the two new mowers and installation was equally professionally done.

9 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

first class

Helpful, friendly and efficient service all round. I've been a customer of theirs for 5 years now and just bought a newer mower from them. They have so much knowledge of the products and have always been keen to help when needed. A very professional company !

29 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Customer care was excellent and sent…

Customer care was excellent and sent out the delightful, cheerful Jordan who sorted out our cut wire situation with great efficiency

We have always had great service from Autocut and our robot mower has been a game changer for us. I would not hesitate to recommend both the company and their team.

29 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Autocut were excellent to deal with , highly recommend

Autocut were excellent to deal with , very efficient and kind over the phone , and Ryan was so kind and helpful, efficiently setting my mower up, with the help of my dogs ! Nothing was too much trouble and he was very patient explaining everything. I now have a beautifully cut lawn, right to the edges, but not by me ! It was a good feeling to watch the mower quietly cutting whilst I drank a glass of wine ! Cheers to AUTOCUT and RYAN !

25 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Fantastic service from Jordan…

Fantastic service from Jordan yesterday! He changed the battery on my Husqvarna 415X and then went the extra mile adjusting the charging station and working out what turned out to be quite a tricky positioning problem. He was patient, thorough and clearly knows his stuff. Really appreciated the care he took — proper 5-star service.

15 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Mower Repair Experience

I had really high hopes when I contacted autocut.co.uk, as they sell a great range of Husqvarna auto mowers and their website highlights strong customer service. Initially, it took me a while to get a booking into my calendar but when the engineer came to repair my mower, he was fantastic, making sure that everything worked perfectly and even finding the time to service my mower. Thanks very much!

4 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Great installation and service

Jordan visited today to install our Husqvarna mower. He was helpful, efficient, friendly, knowledgeable and nothing was too much trouble for him.
We are really pleased with the installation and very fond of our new mower already!

18 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Highly recommended. The service from beginning to end of…

The service from beginning to end of sales and after sales has been excellent.

Thank you Will.

The brilliant engineer who came out to install my mower was so professional and helped me, didt rush me, and made me feel at ease.

I would highly recommend them, the mover has taken a lot of stress out of maintenance of the lawn.

Lawn well maintained at all times, without paying £25 an hour to cut the lawn. Having an injury am not able to use a mower. The free installation clinched it for me.

7 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Jordan installed a GPS mower yesterday…

Jordan installed a GPS mower yesterday (305E) He was extremely efficient and explained the advantages of gps over a line and made sure my garden was suitable. The process was very efficient and had it all up and running in a couple of hours. He took the time to explain everything with me the app etc. he was very efficient, helpful and did a great job

2 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Robotic Mower Purchase

Found everyone we dealt with very knowledgeable and efficient. Prompt in quotes, correspondence and installation.
David carried out the installation very efficiently was thorough in the setting up process taking us through things step by step.

27 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Autocut - robotic mowers. Very good service

Company responded within 24 hours to initial enquiry. The service guy came on the arranged day - Will was a knowledgeable guy and a pleasure to work with. GPS and power cable installed, docking bay, mapping the mowing and stay out areas, all done in three hours. Instruction on use of app on the mobile well done too. Mower lives up to the sale info.

18 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent support and service.

I have had my 315x for several years without any issues other than the occasional out of bounds or trapped by bikes etc left out by the children. Recently had issues of the mover not travelling to the furthest area of garden. I rang Autocut. Lynn took control of the mower from the office made the necessary changes. Problem solved. She was very polite, patient and extremely helpful. Very impressed and happy with the service received.

17 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Great service very thorough and professional

From the beginning of our interest with discussions with Stephen Cooper and then site visit ans installation by David the whole process has been very smooth, nothing being too much trouble and we now have Vera Nera in our extended d
Family and she's already getting to grips with new challenging lawn, thanks guys

17 giugno 2025
Non scritta su invito

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