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Valutata 5 stelle su 5

Honestly this was one of the best, if not the best experience i've had with any company. Stephen went through the features on the phone clearly and patiently then arranged a visit by Taylor who demons... Leggi di più

Valutata 5 stelle su 5

Today I had my robotic mower installed and could not be happier with the service both from the office and my installer, he explained everything and made everything easy to understand and subsequently... Leggi di più

Valutata 5 stelle su 5

I know it’s early days as I have only just took delivery of my new mower (308V). Will done a really good job in setting the mower for my two lawns, a few slight adjustments are needed, this I’m sure I... Leggi di più

Valutata 5 stelle su 5

Matt was a great installer making the process easy and clear to understand. I have a 430v nera mowing 5,000m sq in 13 different zones and 2 days in it all mowed immaculately. My expectations of this p... Leggi di più

Dettagli dell'azienda

  1. Servizio di progettazione di giardini
  2. anche in
  3. Giardino
  4. Servizio di cura del prato
  5. Servizio di riparazione tosaerba

Scritti dall'azienda

With over 20 years in the Turf Care Industry, there’s not a lot we don’t know about Grass. Identifying the requirements and needs of the homeowner is what sets us apart. We don’t just recommend what we want to recommend, we take the time to assess your needs, and draw upon our experience to advise what will and won’t work. An Automower installed and maintained by Autocut qualifies for a full 2 year parts and labour warranty. We handle and process all warranty claims on your behalf, with minimum fuss. Once we install your new Automower, we'll help you manage and maintain your machine to ensure you protect your investment. We also provide instructions on how to look after your new robot, it needn’t be scary! Automowers are very easy to operate and if you do ever get stuck, just call us. The technology within an Automower means it's essential that only qualified technicians Install, Service and Repair the machines to qualify for the extended Warranty. Autocut also carry a full range of genuine spare parts and diagnostic equipment on board our service vehicles, so we are able to help fix issues, either on site or back in our workshop.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

131 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(131)

59 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Jordan did a great job

Jordan did a great job and got my mower installed and running quickly. He also explained how to set it up and use the app to control the mower.
Great service so far from Jordan and Autocut so far.

10 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Jordan and Wickd

Jordan, our installer, could not have done more to get our new 4wd Husqvana up and running. He was very helpful, friendly and knowledgable and left us to enjoy watching Wickd (our nickname for the mower) working away. It has carried on overnight and seems to be doing exactly what we wanted. Not only did he do a good job with the install, but he was a nice guy as well. Thanks Jordan

29 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

A very positive experience.

I’m pleased I hadn’t read the negative reviews very carefully. Having continuous issues with the loop wire of our previous mower, we decided to upgrade. As the original installer had retired, I was on the hunt! Have read the positive reviews on TP, I made contact.
After a frustrating week with poor service from other companies, dealing with Autocut was affirmation that some businesses know how to treat their customers. (Despite what others have said, our experience has only been positive, so far).
From my initial contact with Stephen to installation by David, I can’t fault them. Because Stephen could bring up a satellite image of our garden, while we were on the phone, he was immediately able to tell me which model was appropriate for our needs.
He answered emails in a timely manner and returned calls the same way.
David arrived on time and listened patiently to our needs and multiple queries. He explained everything clearly and didn’t rush us.
Very satisfied we opted for Autocut and look forward to their ongoing support, which will entail annual service at our home, so no transporting needed. Thank you.

23 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent Job

Excellent Job! Steve did a great job servicing my older auto mowers to sell and installed the newer wireless model. Great attention to detail and really explained the app and set up well. Thank you. Simon C

14 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

This is our second Husqvarna robotic…

This is our second Husqvarna robotic mower from Autocut, having been extremely pleased with the first one, the second one was installed today by Ryan. The service and installation were both excellent, we would highly recommend Autocut.

14 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Our mower install - great!

Our mower was delivered and installed today, absolutely brilliant, it only took an hour and a half which included getting me started with the APP.
Will, the young man who did the installation was great, very quick and helpful, I will definitely use these guys for the servicing.

9 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Ryan was extremely helpful and…

Ryan was extremely helpful and professional. he installed our mower well and although we have had a small problem he is coming back to sort it out.
He was on time AND even helped us name our mower (Lawna)!!!

29 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Husqvarna 410XE NERA

We have a Husqvana 415x, supplied and installed by Autocut a couple of years ago, and it has worked so well we decided to get another mower to cover a second area in our garden. Steve came and discussed things and we made the decision to move the existing mower to the second area, and to get a new 410XE Nera for the more formal area as it can mow stripes and has edge cut to mow closer to the edge.

On Monday Steve and Taylor arrived, installed the new mower and reconfigured the existing mower which they also serviced and cleaned.
They did an excellent job, setting up and explaining everything.

I am very pleased with the mowers and how my lawns look.
Many thanks

7 aprile 2025
Non scritta su invito
Valutata 1 stelle su 5

Great promise, lack of execution

I initially had a great experience with the sales rep (Stephen) when I ordered a robot lawnmower with free installation on 26th February.

The first installation date was set for 11th March, but there was no show because the mower hadn’t arrived on time. We rescheduled for 13th March (8:30–9:00 AM), but again there was no show—this time due to the installer’s van breaking down.

Despite these issues, we rescheduled once more for 26th March (8:30–9:00 AM), under the promise they would be on time as we had other commitments later that day.

The installer finally messaged at 9:20 to say he would arrive by 10:30. When I called head office, the Team manager called back to and tried to say they hadn't agreed to a time. Separately the installer admitted the note for the earlier arrival time was never passed on to him. This was the final straw, so I cancelled the order.

26 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

annual service…

Two friendly Autocut engineers arrived for the annual service - did a great job, Mo looks like new and is busy cutting away again! Great service and trouble free lawn care.

11 marzo 2025
Non scritta su invito
Valutata 4 stelle su 5

Problem solved.

All electromechanical kit can have problems but Leigh of Autocut has navigated through them for us and David carried out our annual service in a friendly and efficient manner. The lawn continues to impress our visitors.

19 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Ryan serviced our mower today

Ryan serviced our mower today. We found him friendly, helpful and with a can do attitude.
Our mower is now out of warranty and we talked about the way ahead. It was re assuring to have the opportunity to run through things with him.
He is a good ambassador for Autocut.
John Roberts

23 gennaio 2025
Non scritta su invito

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