Good quality rings with range of metals, stones, and configurations, all at a decent price point. Store staff really nice and professional. Received the rings are they were well finished and presen... Leggi di più
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Had a great experience from start to finish with A&B. The store in Manchester is welcoming and accommodated us without booking ahead with an appointment. Michal, sat with us and helped myself and my (... Leggi di più
L'azienda ha risposto
Alisha supported us with the choosing of our wedding rings and even stayed late with the store manager a couple of times as we travelled around an hour or so into the Manchester King Street branch fro... Leggi di più
Great experience throughout the entire process. Had plenty of help and guidance from a lovely women called Roseanne who made the whole purchasing and collection process very easy. 10/10 would recomm... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Find Us Our Manchester store can be found on King Street. Considered one of Manchester's most historic and iconic streets, and often thought of as the “Bond Street of the North”, this pedestrianised road in the heart of the city is the perfect location to shop for engagement rings in Manchester. Visit our shop where our experts are at hand in a no-pressure environment, offering customisable designs and personalised service, allowing you to find or create the design of your dreams.
Informazioni di contatto
King Street 33, M2 6AA, Manchester, England, Regno Unito
- 0161 885 3803
4,6
Eccellente
268 recensioni
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Ha risposto al 80% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
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I could not recommend Austen & Blake…
I could not recommend Austen & Blake enough. I really did not have a clue when it came to rings but they were so helpful.
The ring that was made was perfect and I would highly recommend using them.
21 ottobre 2024
Risposta di Austen & Blake - Manchester
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Alyshia Was fantastic
Alyshia Was fantastic, after ordering online I realised I made a mistake with the size. She altered my order and confirmed the new size. The ring was perfect!
12 agosto 2024
Non scritta su invito
Risposta di Austen & Blake - Manchester
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Alyshia.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
I found the staff very knowledgeable…
I found the staff very knowledgeable and helpful. Very satisfied
19 ottobre 2024
Risposta di Austen & Blake - Manchester
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
I want to say a huge and heartfelt…
I want to say a huge and heartfelt thank you to the wonderful staff at Manchester Austin and Blake for your help with my Gt Aunts beautiful diamond ring which I was so proud to inherit, I was so upset when it got damaged, Roseanna and Michael were just outstanding in how they went above and beyond to get my stunning ring replaced. Your help means more than you know.
Joanne R
23 ottobre 2024
Non scritta su invito
Risposta di Austen & Blake - Manchester
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Roseanna and Michael.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Rosie was incredibly knowledgable and…
Rosie was incredibly knowledgable and helpful when i came into pick an engagement ring. Without her help it wouldn’t have gone so smoothly! Thanks for an amazing experience.
21 ottobre 2024
Non scritta su invito
Risposta di Austen & Blake - Manchester
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Rosie.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Excellent guidance and support, without any pressure
From start to finish Rosie and the rest of the staff at Austen & Blake were an excellent help. They were knowledgeable, supportive and flexible with all requests. I felt guided without feeling pressured or steered in a particular direction. The ring provided is beautiful, and I know that the team played a big part in helping me make the best choice possible. Despite this, I am hopeful that I'll never have to pick out another engagement ring with them (or anyone else) ever again :)
15 ottobre 2024
Non scritta su invito
Risposta di Austen & Blake - Manchester
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Rosie.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Brilliant and easy
Brilliant experience! Rosie is very experienced and knowledgeable and guided me through the whole process. Definitely will be using again
5 ottobre 2024
Non scritta su invito
Risposta di Austen & Blake - Manchester
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Rosie.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Made me feel comfortable throughout the…
Made me feel comfortable throughout the process from choosing between the different styles and sizes. Listened to what I said and didn't try to sell me the more expensive rings. Even gave me guidance on how to travel with it abroad. Would highly recommend
9 settembre 2024
Non scritta su invito
Risposta di Austen & Blake - Manchester
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
The Customer Service was exceptional…
The Customer Service was exceptional from start to finish I felt valued and appreciated by Alyshia throughout the whole process.
16 ottobre 2024
Non scritta su invito
Risposta di Austen & Blake - Manchester
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Alyshia.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Visited the Manchester store to buy my…
Visited the Manchester store to buy my girlfriends engagement ring,was a 10 out 10 service our sales assistant Rosie helped us design the ring every step of the way helping us make the right choice she couldn't do enough for us,highly recommended.
5 ottobre 2024
Non scritta su invito
Risposta di Austen & Blake - Manchester
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Rosie.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
I recently purchased an engagement ring…
I recently purchased an engagement ring and the service from Rosie at the King Street Manchester store was fantastic. At the initial appointment she was very knowledgeable and guided me through the process seamlessly. Even at the second appointment to have the ring resized, she highlighted our options to us with her expertise and we left happy knowing we’d made the right decision. Thank you very much!
15 ottobre 2024
Non scritta su invito
Risposta di Austen & Blake - Manchester
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Rosie.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Good customer service
Quick, professional and helpful response, couldn't fault it.
14 ottobre 2024
Non scritta su invito
Risposta di Austen & Blake - Manchester
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Great experience!
We had an amazing experience at Austen & Blake. Alyshia made us feel extremely welcome & made the entire process really easy & stress free. We would highly recommend Austen & Blake to anyone looking for engagement rings or wedding rings.
12 ottobre 2024
Non scritta su invito
Risposta di Austen & Blake - Manchester
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Alyshia.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Amazing service! Highly recommend for engagement rings!
We went to look at engagement rings together at a few different jewellers but Austen & Blake was the best place to try on different styles and get advice. The service was welcoming and not pushy, which made the process enjoyable not daunting. Alyshia was very knowledgeable and helped us choose a beautiful ring we both love. I placed the order a few days later which was quick and easy to do, and the ring was ready to collect within 4 weeks. Alyshia was always there to help by phone or email with any questions I had. We will be back at Austen & Blake for our wedding rings!
26 settembre 2024
Risposta di Austen & Blake - Manchester
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Alyshia.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Incredible service & thrilled with the…
Incredible service & thrilled with the product!
25 settembre 2024
Risposta di Austen & Blake - Manchester
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Aneesah was fantastic!!
I went into Austin & Blake not having a clue where to start however Aneesah who served me on the day was fantastic.
She couldn't have done anything more to help, from looking at pictures with me for a long time to explaining all the features of the ring etc!
Will definitely recommend.
27 settembre 2024
Non scritta su invito
Risposta di Austen & Blake - Manchester
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Aneesah.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Simple
Simple, straightforward and helpful service. Staff really understood the assignment and helped us choose items we'd like both from standard stock and allowing us to customise the design. Would recommend to anybody.
6 agosto 2024
Risposta di Austen & Blake - Manchester
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Order collection with Aneesah
Had the pleasure to collect my order today with Aneesah, she was very helpful throughout the whole process. The end result was outstanding and would highly recommend their services!
A.
27 settembre 2024
Non scritta su invito
Risposta di Austen & Blake - Manchester
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Aneesah.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Excellent customer support and guidance…
Excellent customer support and guidance selecting my beautiful ring
18 settembre 2024
Risposta di Austen & Blake - Manchester
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
Thanks so much Michael!
Michael was great, he provided me with loads of knowledge when I only had a general idea of what I was looking for.
He talked me out of getting a more expensive ring and convinced me to go slightly smaller with a better diamond which was 100% the better call when he showed me what I was considering vs the slightly smaller better diamond. This even came out considerably under budget.
There was no pressure sales environment at all however I decided to buy on the spot after going only to window shop. The finish of the ring when it came 3 weeks later was perfect, they even shaved down the prongs on the ring to make them thinner as I requested. I would recommend Austen and Blake and also Michael to anyone.
17 agosto 2024
Non scritta su invito
Risposta di Austen & Blake - Manchester
Dear Customer,
Thank you for taking the time to review your experience. We appreciate your comments.
We are pleased to hear you are satisfied with your order and service from Michael.
Please do get in contact if there is anything else we can help you with in the future regarding your previous order or if there is anything else we can assist you with. We value our returning customers.
Austen and Blake Customer Service
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