Austen & Blake - Leeds Recensioni 345

TrustScore 5 su 5

4,9

Commercial Street 4, LS1 6AL Leeds, England, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

If you are looking for a jeweler that combines expert knowledge with genuine care, look no further. Amber helped me select an engagement ring and her support was invaluable. She was patient and prof... Leggi di più

Valutata 5 stelle su 5

Wonder experience with Austen & Blake. Used them for the engagement ring, and then my partner and I returned to get our wedding rings. Went through the process with us explaining everything, we went... Leggi di più

Valutata 5 stelle su 5

Fergus was a massive help with selecting wedding rings for myself and my partner. He even gave my partners engagement ring a clean. Highly recommended

Valutata 5 stelle su 5

Thank you so much to Amber who helped us pick my Fiance's wedding band. The service was excellent and lovely, she really went above and beyond in making us feel comfortable and happy with our choice.... Leggi di più


Dettagli dell'azienda

  1. Gioielleria
  2. Negozio di accessori di moda
  3. Gioielliere
  4. Designer di gioielli
  5. Artigiano di gioielli

Scritti dall'azienda

Find Us Austen & Blake Leeds should be your first stop for engagement rings, wedding rings, and custom jewellery when you’re in the city. Find us in our beautiful store on Commercial Street, an 18th century pedestrianised road overflowing with charm, high-end jewellery shops, and plays host to The Leeds Library. Visit our sleek and modern jewellery shop in Leeds where our experts are at hand in a no-pressure environment, offering customisable designs and personalised service, allowing you to find or create the design of your dreams.


Informazioni di contatto

  • Commercial Street 4, LS1 6AL, Leeds, England, Regno Unito

  • 0113 333 9076

4,9

Eccellente

TrustScore 5 su 5

345 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 84% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Valutata 5 stelle su 5

Amazing staff, lovely rings

What an amazing store, great value and range of rings! We had our appointments with Fergus who was so fun to talk to and really attentive. He truly heard us and what we wanted and picked the best rings for us to try - picked our wedding bands on less than 30 mins with his help!

3 gennaio 2026
Non scritta su invito
Logo di Austen & Blake - Leeds

Risposta di Austen & Blake - Leeds

Dear Karley,

Thank you for taking the time to review your experience with us, we appreciate your kind words.

We are also really pleased to hear you are satisfied with both your order and the service from our Leeds team, especially Fergus!

Please don’t hesitate to get in contact with us if there is anything else we can help you with regarding your previous order or, of course, if you have any other questions or queries for us; we value our returning customers and remain at your disposal.



Kindest regards,



Austen & Blake Customer Service

Valutata 5 stelle su 5

A&B Leeds

My fiancé and I visited Austen & Blake on our search for wedding bands. We met with Fergus who was very attentive, listened carefully to our ideas and was super friendly (and happy to indulge our humour!). We came out of our appointment with two beautiful rings. Thank you Fergus and the Leeds team.

31 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Very good customer service

Fergus made the whole process very easy, incredibly personable and followed up our initial appointment with an email and key information, would and have already recommended this branch off the back of the dealings I have had there.

15 novembre 2025
Valutata 5 stelle su 5

Austen and Blake Leeds

Charlotte from Austen and Blake was really lovely. She was very helpful and knowledgable in helping us find our wedding bands. The team at Leeds were all very friendly and made the visit enjoyable. They answered all our questions and were utterly fab! Thank you again Charlotte!

30 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Wedding ring shopping

We had a lovely experience with Fergus was from start to finish! He assisted us very well and gave very helpful advice when it comes to choosing the right wrdding ring that will complement my engagement ring. I would definitely recommend setting an appointment with them to avoid the stress of ring shopping!😊

31 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

We used Austen & Blake for engagement and wedding rings. We received excellent service from Charlotte and Nicky who were very knowledgeable in helping us choose. Very happy with products received.

13 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Wedding rings

I just wanted to leave a little message for katy, her customer service is 10/10/10! She is very helpful and trying on all the different ring was no fuss, very happy with our survive to order our wedding rings. Thank you for you services and have a wonderful Christmas

20 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

The team in Leeds were great

The team in Leeds were great. They helped us pick the most beautiful ring. I think Nicky the store manager was the sales representative who went through the ring options with my partner and gave her great advice when it came to deciding on a size, colour and clarity.

3 dicembre 2025
Valutata 5 stelle su 5

Amazing !

Really great experience choosing our wedding bands, personal experience and knew what to get us to try on. Offered Prosecco after we had chosen, and even gave us a small additional discount !

18 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

My fiancé surprised me with the…

My fiancé surprised me with the appointment at the store and Charlotte was lovely, patient and very accommodating to help us choose my Engagement ring ♥️thank you for your time. Looking forward to returning ✨
Highly recommended.
Louise & Mark xx

13 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Fergus was fantastic

Fergus was fantastic. My fiancé and I came in today to look for a wedding band for my fiancé and he was very helpful and very kind. Made us feel welcome and looked after during a special moment for us.
Thank you for a wonderful experience Fergus.

6 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Fergus was incredibly helpful when…

Fergus was incredibly helpful when choosing an engagement ring. He listened and understood exactly what we were looking for and started the process to design a bespoke ring. Really lovely guy, would recommend

30 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Great quality store and knowledgeable staff

What a lovely time I had looking for a ring for a special reason. Gabrielle made great suggestions, guided me and gave me very relevant and knowledgeable advice and information. I felt a valued customer and would highly recommend a visit to the store if you are looking for a special piece of jewellery

26 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I recently visited Austen & Blake to…

I recently visited Austen & Blake to purchase an engagement ring for myself and my fiancée, and Fergus was absolutely exceptional throughout the entire experience. He was incredibly friendly, patient, and knowledgeable, taking the time to understand exactly what we were looking for. Fergus guided us through every step with genuine care and professionalism, making what could have been a stressful decision feel easy and enjoyable. His helpfulness and warm attitude truly made the visit memorable. I couldn’t have asked for better service—thank you, Fergus!

26 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Exceptional experience.

We made an appointment to look at pendants & engagement rings & our experience with Katy was fantastic.
Katy was extremely knowledgeable, & patient and explained all the options available after listening to all our questions & request’s.
There was no pressure whatsoever which we particularly appreciated.
Would highly recommend Austen & Blake.

20 novembre 2025
Non scritta su invito

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