Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

Scammers. They also Use 17track for tracking, absolutely useless, says my package has been signed for and delivered. Tried to contact auralu and just get an apologetic reply, Do nothing about any... Leggi di più

Valutata 1 stelle su 5

Headphone besteld. Na daarna pas recensies gelezen, helaas. Binnen een paar uur geannuleerd. Maar pakket was al verzonden. Pakket niet opgehaald bij dhl punt en is retour gegaan. Na ong 30 mailtjes he... Leggi di più

Valutata 1 stelle su 5

Totally agree. Rubbish company selling rubbish goods. Purchased "noise cancelling " headphones in January 2024. Not noise cancelling. After 6 months careful use Left ear pad snapped from headband so a... Leggi di più

Valutata 1 stelle su 5

Värdelöst företag. Hörlurarna är rent skräp. Företaget hävdar att de har ett galleri av bilder på sin hemsida och det är inte säkert att man får det man beställer. De gav mig erbjudande om avdrag på p... Leggi di più

Dettagli dell'azienda

  1. Negozio di carillon

Scritti dall'azienda

AURALU - Listen in Purity, Explore Boundlessly At AURALU, we believe that superior sound quality has the power to elevate the quality of life, bridging the world within to the universe beyond. We are not just a headphone company but a collective of explorers and innovators with an endless passion for sound. From our studio to your ears, AURALU is dedicated to providing global music lovers and everyday commuters with a combination of cutting-edge technology and comfortable experience in our ANC (Active Noise Cancellation) and TWS (True Wireless Stereo) headphones.


Informazioni di contatto

1,4

Pessimo

TrustScore 1.5 su 5

303 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

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Valutata 1 stelle su 5

Do NOT buy from this website.

Do NOT buy from this website. I was passed this website from a sibling of mine, asking if it was legit since I work in cyber security. I can immediately tell you, this is a scam. They auto-cart your items, and the SALE is FAKE. It's a looping timer, The SALE does NOT EXIST. The FAKE SALE is to bait you into thinking, you get a good deal. The website images of the products/office are terribly imposed and AI generated. They are fake. There is no such thing as Auralu. It's a backdoor cover identity designed to sell you cheap asian products. Do NOT buy, please.

2 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

Really bad quality

Really bad quality, not as they advertised, different from pictures, noise cancelling does not work at all. Avoid. Not help to get your money back.

10 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

Svindel og humbug

Styr unna denne butikken, dette er svindel. Fikk sendt headsettet fra Oslo etter fire dager. Når jeg fikk de, viste det seg at hva som står på hjemmesiden om batterikapasitet er løgn. Jeg ladet headsettet opp til 100% og ved å spille av musikk varer de i under tre timer også var de tomme for strøm. Og ringe med disse går ikke, mottaker hører nesten ikke hva du sier. På hjemmesiden står det også at du har full returrett innen 90 dager og at det da er viktig at du gir beskjed innen disse 90 dagene om du vil returnere. Jeg varslet retur på dag 2 etter mottak. Når du sender en mail om at du vil returnere, avviser de først at du kan returnere da de mener at de har et så godt produkt at retur ikke er nødvendig. I dette svaret hevder de at headsettet skal vare i opp mot 8 timer med avspilling av musikk. Og for hvert nye svar du får, reduseres prisen med 5%. Dette selv om du opprettholder ønsket om retur og ber om å få oversendt returadresse. Etterhvert får du trusler om at retur kanskje ikke vil bli akseptert på grunn av at de feks. Ikke er rengjort etc. Og at retur vil bli dyrt, siden du må returnere til Kina og må betale retur selv. Dette selv om varen i utgangspunktet ble sendt fra en adresse i Oslo, Norge. Heldigvis kjøpe jeg disse på Klarna og har derfor fått stoppet betalingen på grunn av svindel. Dette er en svært useriøs selger. Ikke kjøp noe her.

3 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

Auralu rommel

Twee weken heeft het gewerkt. Plots monddood. Reageert op niets meer. Zelfs niet meer op het net.. via China geblokt? Niets Nederlands. Pure oplichting zoals zo veel van Chinezen. Veel wat Chinees is stinkt behoorlijk, zoals hun Chinese witwas restaurants. Chinese koop = dure koop. Ik ga er morgen van Apple kopen. Duurder maar het werkt altijd. Dure koop = goede koop. Ik ben weeral geleerd…

2 febbraio 2024
Non scritta su invito
Valutata 4 stelle su 5

Onterecht slechte reviews

Ik moet even in de bres springen na alle slechte reviews die ik hier lees,
Ja ze komen uit china, als je daar niet op let krijg je gelijk een onderbuik gevoel want wat krijg je dan?
Maar het ging best wel vlot, je werd ook echt netjes op de hoogte gehouden.
Het duurde een volle week toe had ik ze.
Geluid is echt wel goed, nog niet alles getest ik was meteen onder de indruk van het bereik van het geluid, al moet je deze wel iets aanpassen in je muziekapp,
Zitten echt goed bediening makkelijk, jammer dat ze geen app hebben, voor dat geld doen ze nauwelijks onder voor de sony 1000 serie
Ik ben al dagen aan het luisteren welke nou echt eruit steekt de sony of toch aralu

2 febbraio 2024
Non scritta su invito
Valutata 1 stelle su 5

Atrocious microphone quality and…

Atrocious microphone quality and appalling customer experience. Upon trying to make a phone call with the headphones it was clear that the microphone's quality is substandard. The voice is unclear and impossible to hear properly nor hold a conversation as the other party cannot understand what is being said. Without any doubt, quality is not Auralu's forte, a clear manufacturing problem.
However the company denies any responsibility and insists that the consumer pays the shipping, taxes and customs fees providing an address in Guangzhou, China.
They also insist the product has to be clean and ready for "secondary sales". Which means that many of us might received a product that has been previously returned given quality issues.
Would highly recommend to stay far from this company.

31 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

AVOID...SCAM...DO NOT BUY

DO NOT BUY!! AVOID AT ALL COSTS!!

JUST LIKE THE REST OF THE REVIEWS I GOT CAUGHT OUT ON THIS ONE AS THE WEBSITE LOOKED LEGIT AND UK BASED. EARPHONES ARRIVED WEEKS LATER WHERE THEY WERE BEING RECOGNISED AS 2 BLUETOOTH DEVICES AND ONLY ONE EARPIECE WOULD CONNECT AT A TIME. LIKE THE OTHER REVIEWS THE EMAIL ADDRESS WANTED VIDEO EVIDENCE OF FAULT AND WHEN TRIED TO SEND THEIR EMAIL REJECTS SAYING EMAIL FILE TOO BIG AND ATTACHMENT NEEDS TO BE REMOVED! SENT SCREENSHOT OF FAULT BUT KEEP REPLYING ASKING THE SAME THING. NO TELEPHONE NUMBER ETC. THERE IS NO WAY IM FOOTING THE BILL TO RETURN TO CHINA FOR THEM TO 'NOT HAVE RECEIVED THE ITEM'!! , LUCKILY I'VE BEEN ABLE TO DO A CHARGEBACK REQUEST WITH THE BANK WHICH AURALU ARE PEEVED ABOUT SAYING THEY WILL REFUND 50% IF I REMOVE CHARGEBACK REQUEST!!!NO CHANCE!! THIS COMPANY NEED SHUTTING DOWN AND FAST!!!

6 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

Order is not from UK, appears a scam

Order is not from UK
Cancelled order when I found out it wasn't coming from UK
Then cancelled again when never received it by delivery date.
Company keep sending auto reply, bank dealing with this, please don't deal with this, it appears a scam.
Still waiting for a delivery that I asked to be cancelled

29 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

Please do not buy from this company

Please do not buy from this company. The quality is appalling and they will not action returns.
They tell you they must be returned to China, even though they are distributed in the UK.
The cost plus taxes is expensive and there’s no guarantee they will ‘receive’ the items, therefore will not send you the refund.
Total scam and they should face British law.

19 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

The worst, scammers for china DO NOT BUY FROM THESE FRAUDSTERS!

These people don’t even deserve 1 star! I wish I had looked on here first before ordering the headphones. They advertised on a fake review page comparing them to Sony and Bose saying aurula ones are A+, (absolute fat LIE) When the headphones arrived they didn’t even work and the quality of them are absolutely terrible! Sent them back they said I need to pay 15% re stock fee! These people have lost the plot! Now Klarna have recharged me £109 even tho I’ve sent them back and have no headphones. This is what happens when you order cheap Chinese crap. You can’t even contact them, I’m really not happy 😔

6 dicembre 2023
Non scritta su invito
Valutata 1 stelle su 5

I wish I could give zero

I wish I could give zero. Products are very sub-standard, not even worthy of selling at a car-boot market.
Returns have to be sent to China even though purchased from a UK company. You have to pay for return and get proof they have received it.
Absolute joke - they have basically stolen over £100 of my money!!

26 gennaio 2024
Non scritta su invito
Valutata 1 stelle su 5

Let op,Fraude!

Let op,Fraude!! Alleen al na een bezoek op de pagina vielen mij vernuftig verborgen fraude signalen op! Nog nergens akkoord voor gegeven, direct phishing en push e-mails ontvangen na het achterlaten van mijn extra e-mail adres. Test test.. rotzakken.

24 gennaio 2024
Non scritta su invito
Valutata 4 stelle su 5

I think there a great pair of earbuds…

I think there a great pair of earbuds nice quality chi wireless charging ! Use correct ear tips for a better experience the audio is great in my opinion anc enough to block out my own singing ! Only gripe is volume level could be a bit higher would love an app to tune and update ! 2months so far no problems as yet ! Bit pricey but I’m happy a lot of people expect $600 buds for $150 I took a gamble was happy !

1 dicembre 2023
Non scritta su invito
Valutata 1 stelle su 5

Hände weg

Hallo zusammen. Ich kann Euch nur empfehlen hier keinen Artikel zu kaufen. Alle negativen Rückmeldungen treffen leider bei mir auch zu. Ja, die Qualität ist okay, aber alles was Retoure angeht ist katastrophal. Nach langem hin und her wurden mir 5 danach 10 Prozent Rabatt angeboten und eine Retoure nur möglich bei Defekt und ähnliches. Ich habe jetzt Klarna über die Machenschaften informiert und die Zahlung ausgesetzt. Also Finger weg.

22 gennaio 2024
Non scritta su invito

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