Audika - Shrewsbury Recensioni 

160
•
TrustScore 5 su 5

4,9

24 Shoplatch, SY1 1HS SHREWSBURY, Shropshire, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Came in struggling with ear blockages, the staff were so kind and helpful and completely relieved me of my hearing issues. They are attentive, careful, and very friendly. The clinic is very easy to fi... Leggi di più

Valutata 5 stelle su 5

Adrian and all the team have been very helpful after a bad experience with one of your leading competitors. Adrian tested my hearing thoroughly and explained what and why he was doing things, Ive now... Leggi di più

Valutata 5 stelle su 5

Saw Julie Hickman recently for wax removal. She was very professional and did a great job

Valutata 5 stelle su 5

Easy to find and five minutes walk from Frankwell car park. I managed to get a cancellation within 24 hrs of asking. Attended to by Georgina Bennett who was welcoming and friendly. A thorough risk... Leggi di più



Informazioni di contatto

  • 24 Shoplatch, SY1 1HS, SHREWSBURY, Shropshire, Regno Unito

  • 01743 264500

4,9

Eccellente

TrustScore 5 su 5

160 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,9

Tutte le recensioni

(160)

6038 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

My husband Peter is a regular patient…

My husband Peter is a regular patient of Adrian's in the Shrewsbury clinic .
On our visit to buy more domes for his hearing aids I asked if I could make an appointment for a hearing test.
To my amazement Adrian was able to do the test straight away.
We are always treated with such understanding and patience. Peter has Alzheimers and Adrian has a lovely unpatronising way of treating him.
My hearing test was almost normal and I felt reassured.
Thank you Adrian we really do appreciate all you do.
Ann Chamberlain

4 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

A year after purchasing hearing aids…

A year after purchasing hearing aids from Hidden Hearing I have just had a further test and review. As on my initial appointment I experienced excellent customer service and skilled professional diagnosis and advice. Highly recommended.

30 ottobre 2025
Valutata 2 stelle su 5

Marketing at fault

What is frustrating for me is filling out the respective boxes when responding to an advert telling me to check if I qualify for free NHS hearing aids. I end up with an appointment with Hidden Hearing taking me through a hearing test and then being offered aids for £3k. Where does it get translated to a private prescription? My bad for not verifying first but not great for Hidden Hearing (otherwise great people) for not knowing that was the path i went down. I think the Marketing needs to be adjusted.

18 agosto 2025
Non scritta su invito
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Risposta di Audika - Shrewsbury

Good morning
Thank you for your review. We are sorry to hear of your experience however, glad to hear that you feel we are a great company.
We would like to investigate further however, unfortunately, we are unable to find your records based on the information provided here.
If you would like to discuss further, please contact our customer services team on 0800 7408 796 who will be happy to help.
Kind Regards
Customer Services
Hidden hearing Ltd

Valutata 5 stelle su 5

Ade - Hidden Hearing - a hidden gem

I’d just like to say I’m Emma.
I filled in the gaps as Branch Coordinator whilst they recruited for the permanent role. My working life has been enriched meeting the lovely customers who frequent the branch. It has been delightful to experience. Mostly special thanks to Ade who by far has been one of the most professional workers I have witnessed in my 40 years of working. The rapport he has with the clients and expertise is second to none and most of all he is totally invested in the caring side of his job. If people walk in glum they leave smiling… he should really be celebrated as an asset to Shrewsbury town…his people skills are truly amazing and he values his relationships with his clients and nothing is ever too much trouble he goes above and beyond! A true gentleman and a really funny guy! Please don’t ever retire!!!!

26 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Professional, freindly and effective

Professional, but freindly. The initial hearing test revealed I needed my ears de waxing. Molly (Shrewsbury) did a great job. She made sure I was comfortable througout the procedure which was very effective. I can hear with both ears now.

17 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Highly Recommend

I had a great experience at Hidden Hearing in the Shrewsbury branch.
The lady (Molly) that did the microsuction put me at ease as she explained how each of the equipment pieces are used which made me feel more comfortable.
Molly had a great bedside manner and chatted to me throughout the procedure which was nice as I do have to have this procedure done regularly.
The receptionist (Emma) was also lovely and we all had a little chat together at the end of my appointment.
I've been there several times and would highly recommend!

23 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Microsuction perfection

I had microsuction yesterday and Molly did an extremely professional job. She really knew what she was doing and was able to do a difficult job with a small ear canal with no pain and now excellent hearing.She was very caring and would highly recommend her.

22 maggio 2025
Non scritta su invito
Valutata 5 stelle su 5

Really good service

Really good service. I've never seen inside my ear before. And a surprising hearing test. Option to try out a hearing aid.

My husband is next after wax removal.

13 marzo 2025

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