Audika - Norwich Recensioni 

191
•
TrustScore 5 su 5

4,8

7 Westlegate, NR1 3LT NORWICH, Norfolk, GB

•

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Valutata 5 stelle su 5

Both my ears were blocked and uncomfortable. Diana was very welcoming and puts clients at ease. She is very gentle and knowledgeable. Would definitely recommend her.

Valutata 5 stelle su 5

A warm welcome and great expertise with the removal of my ear wax. I can strongly recommend the Norwich Audika.

Valutata 5 stelle su 5

Gerry is very caring and professional as well as being very knowledgeable about deafness & hearing loss. He thoroughly checked my ears and hearing. My hearing had gone down slightly in one ear and he... Leggi di più

Valutata 5 stelle su 5

Am incredibly impressed by Hidden Hearing Norwich’s Ear Care nurse Diane Dorr. She has taken immense time and professionalism with my issues and cleans not only the ear canal (as one would expect) bu... Leggi di più



Informazioni di contatto

  • 7 Westlegate, NR1 3LT, NORWICH, Norfolk, Regno Unito

  • 01603 878270

4,8

Eccellente

TrustScore 5 su 5

191 recensioni

5 stelle
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2 stelle
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4,8

Tutte le recensioni

(191)

6062 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

What a difference!

Today I saw Diane Dorr for earwax removal. She explained the problem clearly and how she was going to solve it. Not only did she remove the offending wax to enable me to hear again, but she checked my other ear and cleared it and also gave me a hearing test. I couldn’t be more satisfied with the service she gave and will be recommending her to friends, relatives and anyone else who wishes to hear! Thank you Diane.

3 aprile 2023
Non scritta su invito
Valutata 5 stelle su 5

Excellent service at the Norwich branch

I visited the Norwich branch last week. The booking process was straight forward and I was able to see someone within 5 days. Upon arrival I was made to feel very welcome.
I was treated by Dianne who is so lovely and extremely awesome at ear wax removal let me tell you. The relief was instant and I scoled myself for not coming to see her sooner. I recieved a hearing test as part of the apointment. Everything was sorted out in the one trip so I wont need to go back any time soon. Highly recommend.

10 marzo 2023
Non scritta su invito
Valutata 5 stelle su 5

Very good service

My ear care practitioner, Dianne Dorr, was very professional and friendly. She put me at ease straightaway and explained the procedure clearly. And she cleared my ears! Which was a huge relief.

24 febbraio 2023
Non scritta su invito
Valutata 5 stelle su 5

Made to feel very welcome

Made to feel very welcome. All matters professionally dealt with good advice given clearly. No delay in receiving the aids and good follow up on another potential issue.

14 febbraio 2023
Valutata 5 stelle su 5

First time

Diane was very informative and knowledgeable about the ear wax removal process and how this would affect my hearing, she made me feel relaxed and able to ask questions as this was my first time. Booked in for a hearing test with Ben as well...will be back next year for a check up
The location was Sheringham not Norwich.

2 febbraio 2023
Non scritta su invito
Valutata 5 stelle su 5

Excellent service

Excellent service. Appointment was on time, I was allowed as much time for the appointment as needed, helpful explanations given, an invitation for further hearing reviews.

27 gennaio 2023
Non scritta su invito
Valutata 1 stelle su 5

Rude Staff

Today I went to pick up some "domes" and "wax filters" from HH at Norwich. When I bought my hearing aids they only had 4 of each to give me and promised to supply them.
I met the most obnoxious people at the Norwich shop I have ever come across, when I explained I wasn't given any when I bought my "aids" the guy said when you buy a car you don't get free petrol.
They reluctantly gave me one pack of each, so I'm still short of what `i should have been given in the first place. Do not use this outlet or possibly this company!

17 gennaio 2023
Non scritta su invito
Logo di Audika - Norwich

Risposta di Audika - Norwich

Hello,

Thank you for taking the time to leave your review and we're sorry to see the detail you have described, it is certainly not the level of service we would aim to deliver for our clients.

Unfortunately we do not have any information to be able to investigate this further so if you would like to discuss with our Customer Services Team please feel free to call 0800 740 8796 or by emailing contact@hiddenhearing.co.uk and they we will be happy to speak with you.

Kind Regards

Hidden Hearing - Customer Services
01622 775191 / 0800 740 8796
contact@hiddenhearing.co.uk

Valutata 5 stelle su 5

Went to Hidden hearing in Norwich…

Went to Hidden hearing in Norwich yesterday without an appointment suffering with total hearing loss due to wax in both my ears. Diane Dorr manage to fit me in and was kind enough to treat me immediately. She’s an amazing caring and lovely lady. I highly recommend her.

19 dicembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Called asking for an appointment for…

Called asking for an appointment for wax removal at very short notice. Got a cancellation for same day, and saw Diane. Amazing lady, very thorough, explained everything and managed to clear my ears really well.

14 ottobre 2022
Non scritta su invito
Valutata 5 stelle su 5

An effective visit

A very useful discussion before the wax removal, an explanation of the process and the removal itself. All achieved efficiently. Well done.

9 settembre 2022
Non scritta su invito

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