Audika - Margate Recensioni 

114
TrustScore 5 su 5

4,8

6 Cecil Street, CT9 1NX MARGATE, Kent, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Decided to book myself in for earwax remover heat and the best thing I’ve done in a while. Feel so much better with them, Rachel and Lucy are very lovely and welcoming. I would 100% recommend them.... Leggi di più

Valutata 4 stelle su 5

The consultant was thorough and gentle and didn’t push upgraded hearing aids ( at vast expense). However the adjustment to accommodate some hearing loss in the last year has meant a very harsh tone,... Leggi di più

Valutata 5 stelle su 5

I didn't know what to expect but the staff were friendly and helpful explained how the procedure would work . I was put at total ease . The one who done the procedure was professional and charming I... Leggi di più

Valutata 5 stelle su 5

My boyfriend & I recently had our hearing tested with Emily in Margate. She was absolutely charming, knowledgeable and professional. We then had to go to Canterbury clinic to see Rachel, as my partner... Leggi di più



Informazioni di contatto

  • 6 Cecil Street, CT9 1NX, MARGATE, Kent, Regno Unito

  • 01843 226761

4,8

Eccellente

TrustScore 5 su 5

114 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(114)

4878 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Had wax removal with Tasha it took a…

Had wax removal with Tasha it took a few attempts but she was so paitent an caring an I finally feel like I can hear again. Emily on Reception was super helpful and friendly making me feel at ease from the moment I arrived. I’ll be recommending to all

28 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Brilliant service and hearing aids

This was the most
detailed and competent hearing test I've ever had. All explained really well and I ended up hearing better than I have in many years - with hearing aids that actually fit my ears!

8 marzo 2024
Valutata 5 stelle su 5

Margate branch

I went to the Margate, Kent branch I have used before for micro suction as I am unable to get appointments on the NHS due to backlogs. Tasha was very kind and understanding. She removed the wax and explained everything clearly. She even offered to write to ENT to try to get them to do something about my ongoing problems. I have always found hidden hearing professional and helpful.

8 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Amical rearranged appointment

Margate Branch.Tasha stepped in when the branches regular removal expert was unavailable. A very personable young lady, who gave excellent pain free treatment. Which gave me back my usual quality of hearing. Thank you.

23 febbraio 2024
Non scritta su invito
Valutata 5 stelle su 5

Helpful, knowledgeable and honest.

From our telephone conversations, to when I arrived in their office - I can describe them as friendly.
They were extremely approachable, honest, knowledgeable and helpful.
My family members were with me and they included them too, it was fabulous to see.
Great Service - and so far ( 1 week in) great product purchased.

13 febbraio 2024
Valutata 5 stelle su 5

Starting the ball rolling.

A visit to Hidden Hearing was my first action in connection with my poor hearing. I made an appointment and was welcomed at the hearing test by receptionist & audiologist, and was taken to a small office for the test, a thorough & comprehensive one I thought. Every part fully explained. After test & trials everything was explained and constant opportunity for questions. Thinking time now, Thank You.

30 gennaio 2024
Valutata 5 stelle su 5

Hearing Test

I was very impressed by the professionalism and friendly treatment received from Louisa and her team. All my questions were answered fully. The after care received is very reassuring especially as I had not realised my hearing was beginning to deteriorate.

24 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Friendly

Friendly, helpful, caring, informative, I very much liked being addressed by name when arriving , oh and the aids make such a difference.

19 gennaio 2024
Valutata 5 stelle su 5

Completely put at ease and any initial fears just dissappeared

Margate Branch ...Went for wax removal from both ears Was made to feel that I was in safe hands and every thing was explained fully. Any fears or concerns I had just vanished . Was very happy with treatment recieved . Rachel was a star. Friendly , professional and caring .My hearing now is excellent . Never realised how loud and noisy my vacumn cleaner was . Now hearing sounds I never heard before. Use to have television volume at 70.. It's now down to 45.
I did not realise how bad my hearing was before having wax removed.
Thankyou Rachel x

26 gennaio 2024
Valutata 5 stelle su 5

Going the extra mile

I visited Hidden Hearing for wax removal : the first ear-the right one-presented few problems for technician Rachel and it was soon cleared. The other ear proved a different matter: the wax inside was so dense and impacted that a return visit in the new year to complete the job was looking a distinct possibility. However Rachel's skill, ingenuity and dogged perseverance culminated in the removal of the hard, unfeasibly large lump of wax which had been giving me such discomfort. The whole procedure was supported by video evidence and a running commentary. Gratitude to Rachel for refusing to be outdone and- by going the extra mile- sending me home with an early Christmas present .Thanks.

Chris

22 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Check up

The experience was fine but your two years out of date I purchased it ages ago. You do not check on your own computer data. The hearing aid is good and the staff.

13 dicembre 2023
Valutata 5 stelle su 5

Thanks Rachel! - Hidden Hearing in Margate.

Saw Rachel in Margate last week to remove some wax from both ears, my left in particular. I had some wax that was stuck to the left eardrum and I'd been having a blocked ear, some ringing (louder) and bloated ear feeling, as well as some vertigo. I am 51.

I used Earol for slightly more than the five-seven days. Margate was available quicker than Canterbury so I travelled. Needed it done.

Rachel was thorough, explained everything clearly to me and thankfully everything wax came out. Felt immediately better for it. The wax needed some additional assistance to fizz away from my eardrum.

You are able to see the before and after shots from the camera.

It is now a week later and my left ear can now hear the clock tick again, so since the wax removal, my hearing has improved. My ear is less ringing atm anyway (it varies) and so far, no more vertigo.

I think left ear is lower in range than right generally. I have a hearing test booked for next week in Canterbury.

My two clocks make a good reference for how clear my left ear is. Before last week, sound was tinnier and the tick was nothing. I need my left for phone work - I hear with my right and listen to myself with my left.

If you have wax build up, it certainly is worth getting it cleared periodically. Shall be using the Earol weekly from the evening today (15/12), after my shift.

Thank you Rachel.

8 dicembre 2023
Non scritta su invito
Valutata 5 stelle su 5

Outstanding customer care

Your representative who came to assess and resolve the issue being experienced was absolutely OUTSTANDING nothing was too much trouble for her and her experience with the company was shown in every detail she is a great asset to the company and a great ambassador for the company

22 novembre 2023
Valutata 5 stelle su 5

The staff were very friendly and…

The staff were very friendly and explained everything clearly. I came away with better hearing than I've had for years. It was very satisfying to see the before and after shots of my ears.
I'd recommend to anyone with earwax trouble.
Thank you Rachel!

24 novembre 2023
Non scritta su invito
Valutata 5 stelle su 5

My visit to the Margate shop was a…

My visit to the Margate shop was a treat, the lady on reception made both my partner and I welcome and made us a coffee.
Then we met Rosie, the lady in charge of testing my hearing, Rosie was patient and explained all the different procedures of which there were many, this lady is fantastic at her job,
Unfortunately at this present moment in time the cost of the hearing aids far exceeds my budget and I have decided to hold back on any decision at the present time.

9 novembre 2023
Non scritta su invito
Valutata 2 stelle su 5

To much hard sale must get you to buy…

To much hard sale must get you to buy hearing aids.

5 luglio 2023
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Risposta di Audika - Margate

Hello, thank you for taking the time to leave your review and whilst we are sorry to see the 2 star, we appreciate the comments about your experience. If you would like to discuss this further, please feel free to contact our Customer Services Team on 0800 740 8796 or by emailing contact@hiddenhearing.co.uk and they will be happy to speak with you. Kind Regards Hidden Hearing 01622 775191 / 0800 740 8796 contact@hiddenhearing.co.uk

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