Audika - Leeds Recensioni 

125
TrustScore 4.5 su 5

4,7

Unit 1 82 Albion Street, LS1 6AG LEEDS, Yorkshire, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Always welcoming staff, drinks & biscuits. Excellent care and attention with in depth explanations of any issues from audiologist- excellent service as always! See you again next week if we can fin... Leggi di più

Valutata 5 stelle su 5

Faraz Aslam (Hearing Aid Dispenser ) was kind and considerate throughout the whole appointment. He was patient during the hearing test and explained very clearly how to use the recommended hearing... Leggi di più

Valutata 4 stelle su 5

Very pleasant receptionist and audiologist. The latter was understanding, prepared to listen and explained things as the various rests were made. The only issue was that she pushed hearing aids de... Leggi di più

Valutata 5 stelle su 5

I was seen by Mr Faraz Aslam. He was very approachable and professional. The hearing test was done very efficiently and he explained clearly the results of my audiogram. He then recommended the model... Leggi di più



Informazioni di contatto

  • Unit 1 82 Albion Street, LS1 6AG, LEEDS, Yorkshire, Regno Unito

  • 01132 204320

4,7

Eccellente

TrustScore 4.5 su 5

125 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,7

Tutte le recensioni

(125)

4642 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I have had my ear wax removed one time…

I have had my ear wax removed one time before at another clinic, this was far better in every respect. The equipment, staff friendliness and professionalism was excellent. There is nothing to worry about and Mandy who performed the procedure set me at ease, it was painless and very well done. Highly recommended. Ben

12 marzo 2025
Non scritta su invito
Logo di Audika - Leeds

Risposta di Audika - Leeds

Thanks Ben! Your experience was as we would expect - we aim for 'Best in Class' so thank you for your excellent review.

You know where we are when you need us again and we look forward to welcoming you back into our Leeds clinic (or any other clinic if you are on your travels.)

Thanks again.

Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Valutata 5 stelle su 5

First class service

Adma the consultant was on time he was so polite and gentle talked me through the process every step and showed me the results at the end. He also gave me somebuseful tips on how to preserve my hearing.

27 febbraio 2025
Valutata 5 stelle su 5

The important of regular checks.

The meeting was friendly yet very professional. I liked the sincere interest displayed and I was glad that they showed me what I was doing wrong when fitting the hearing aids in my ears. I could hear much better afterwards.

19 febbraio 2025
Valutata 5 stelle su 5

Excellent service today

Excellent service today, full explanations, consent checks. The procedure itself faultless and advice on aftercare. Will return for future removals

12 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

Good experience

Bit late with this, but had an appointment a month back when I was having trouble with my hearing.

It was a great and informative experience from start to finish & my hearing is back to normal! Thankyou Mandy & the team at Leeds.

6 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

I had a really great experience…

I had a really great experience recently at Hidden Hearing with Ayisha and Faraz at the Leeds branch.

I had a couple of problems with my hearing aids, however they really looked after me and dealt with everything, keeping me in the loop, to a resolution.

Obviously you never want to have a problem or issue, but having great communication and advice, along with a caring manner really helps you as a customer and makes the whole situation less frustrating for everyone.

Thanks for looking after to me. Along with the lovely lady on reception, who despite a personal loss, went out of her way to be helpful.

11 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

A pleasant and reassuring experience.

As usual, I was well-reminded prior to my appointment by Email. Which took place on time and with with the same person I had had originally had my test, who was welcoming and answered my questions and made adjustments to my hearing aids, giving excellent advice and the encouragement to be in touch should any problems arise for me. Also making sure I knew to about supplies that could be posted to me, if required. Once again, a pleasant and reassuring experience.

7 novembre 2024
Valutata 3 stelle su 5

Not the usual experience

Didn’t have the hearing test as normal , just a lot of questions and trying to sell the wax removal

7 novembre 2024
Logo di Audika - Leeds

Risposta di Audika - Leeds

Hello Mrs Murphy,

We are sorry we weren't able to safely test your hearing when you visited us recently. Unfortunately if it is not safe to test without wax removal we will offer to refer you and whilst we do offer a wax removal service, we can also refer you to your GP for onward referral if required.

Once the wax is removed, we would be happy to welcome you back into clinic so that we can complete the free hearing test for you.

I was our pleasure to speak to you today so thank you for taking our call and please do reach out to us in the future if we can do anything to help.

The customer services team are available on 0800 740 8796 or by email on contact@hiddenhearing.co.uk

Kind Regards,

Customer Services
Hidden Hearing Ltd

Valutata 5 stelle su 5

Went for my first ever wax removal…

Went for my first ever wax removal appointment in Leeds with the lovely Mandy. I was walked through the appointment proceedings, fully informed about everything and even got to see the inside of my ear which was interesting! Mandy was very considerate and I felt safe being guided through the process by her. I also had a hearing test at the end of the appointment and found that my hearing level was normal. Would definitely recommend this experience with hidden hearing and Mandy in particular! £50 is also very good value for the service I received!

6 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Simple and straightforward

Paid a visit to Mandy in Leeds for ear wax removal - procedure was simple and straightforward using microsuction, to remove a small build up in one ear. Mandy was very friendly and knowledgeable and actually made the whole experience a pleasurable one

23 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

My 89yr old Mother was visited today by…

My 89yr old Mother was visited today by Faraz Aslam and I was with her for support. Quite frankly I was not needed as Aslam was very understanding caring and professional. He dealt with her queries and gave detailed explanations and advice on how to improve things, eg the positioning of the phone.
Aslam was particularly smart and Mum thought his highly polished shoes were very smart. This is important for her generation and gives them confidence that they will have pride in their work if they have pride in their appearance. The service we received today from Aslam was excellent and he is a credit to your company.

18 settembre 2024
Non scritta su invito

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