I felt very well looked after, from the initial appointment, right through to having my earwax removed, and the aftercare. Impressive
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Well received from the moment you enter. Then directed where to go to get the most up to date investigation of my ears’ current abilities. And further up to date upgrading of my equipment!!! And a... Leggi di più
Most grateful thanks to Tracy in Inverness sector of "Hidden Hearing" for her most proactive care and such comfort to me during the removal of wax from my ears .I was worried initially as I'd only e... Leggi di più
I was given a warm welcome on arrival at the clinic. I was offered a cup of tea or coffee. Tracy, the ear care practitioner welcomed me and after taking details proceeded to remove the wax build... Leggi di più
Informazioni di contatto
16 Margaret Street, IV1 1LS, INVERNESS, Inverness-shire, Regno Unito
- 01463 223412
4,8
Eccellente
164 recensioni
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Le persone hanno visualizzato anche
My whole experience met my expectations…
My whole experience met my expectations especially the staff who were helpful and friendly. I was totally satisfied.
20 agosto 2026
I felt very well looked after
I felt very well looked after, from the initial appointment, right through to having my earwax removed, and the aftercare. Impressive
22 agosto 2026
Great service as always
Great service as always, very professional , covered all the hearing areas.
19 agosto 2026
A pleasant return
A warm welcome from Kevin and Neil I had some issues that Neil got to work and got them sorted very professional.
15 agosto 2026
I found the experience at Inverness very good. All my questions were answered and I found the experience a good one. No complaints
The staff were very knowledgeable and answered all my questions which put me at ease.
7 agosto 2026
Great service
Great service, lovely staff and very professional, and have recommended to my family and friends
5 agosto 2026
Made at ease when attending
Made at ease when attending, even though they couldn't carry out the procedure on one ear due to infection, was advised on what to do next and then to come back to finish the procedure off free of charge.
26 giugno 2026
Potrebbe usare l'IA per rispondereMostra di più
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Very personable assessor
Very personable assessor, working under not very good surroundings. Gloomy office and outside noise ftom construction.
Quote way above expectations. Will not be following up. .
26 giugno 2026
Risposta di Audika - Inverness
Hello
Thank you for taking the time to leave you're review and we are very grateful for the 3 stars
We’re pleased that you found our Hearing Aid Audiologist personable, however we’re sorry to learn that the surroundings and external noise impacted your experience. We will certainly pass this feedback forward to our Day Centre Co-ordinators to review.
We also appreciate your comments regarding the quotation. Our pricing is all-inclusive, reflecting both the devices and the ongoing care and support we provide.
We pride ourselves on our world class aftercare service and believe that this is reflected in the prices we offer. We do also offer payment plans, if this is something you would like to explore please do contact us on the details provided below and we'd be more than happy to discuss this with you.
Kind regards,
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk
HIGHLY RECOMMEND
Hearing & aids were checked, before updating the aids. It was thorough but seamless. Good service greatly appreciated. Thank you.
5 giugno 2026
Excellent Service and Customer Care From Bethany .. I'd Highly Recommend a Consultation and Hearing Test Here and It's Free ..👌🏻
Excellent Service and Customer Care
16 giugno 2026
Really professional reassured me and…
Really professional reassured me and explained the procedures and everything about the procedures step-by-step. And removed all my ear wax.definitely recommend. Was really thorough. The service was excellent.
2 giugno 2026
Premise’s very welcoming
Premise’s very welcoming. Staff all very friendly and efficient.
28 maggio 2026
Excellent stuff
Excellent stuff. I went there as a 55yr old who had never had his ears done. I had to go back a second time(still on the £50 quoted), and Tracey managed to get the rest out quickly. Great service, lovely people, what more can you ask for!
28 maggio 2026
Non scritta su invito
Helpful & thorough
20 maggio 2026
Hidden hearing is professional and friendly
Received excellent care and advice from Tracy, ear care practitioner Inverness. She explained everything and was very friendly and reassuring.
18 maggio 2026
Non scritta su invito
High standard of service as usual
High standard of service as usual.
Care and treatment by Tracy excellent.
14 maggio 2026
Professionalism and patient care
This was my second visit to Hidden Hearing's Inverness branch and I was delighted to have Tracy again this year to treat my ears. She always puts clients at ease, ensuring their wellbeing, checking medical history and current medication and explaining wax removal procedure with kindness and sensitivity. I thoroughly recommend this company for its professionalism and patient care.
15 maggio 2026
Good experience at last review
Good experience at last review, all made simple and understandable tests for hearing.
Appeared to be tests for most eventualities.
Tried latest new hearing aids - interesting, but no hard sell.
13 maggio 2026
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