Stephen was really helpful and very patient throughout the process . I bombarded him with questions every now and then but he was always quick to respond. He understood my requirements and suggested... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Great customer service. Karl was really helpful, friendly, well informed and patient with the signing up process and getting us into our unit. We organised it very last minute and he made it simple an... Leggi di più
L'azienda ha risposto
The daunting task to clear my flat for a refurbishment, Karl and Daniel made this entirely possible. Their attention to detail and reassurance of how storage works quickly put me at ease. The facility... Leggi di più
L'azienda ha risposto
Sure! Here’s a review you can use: I had a great experience with Attic Self Storage. The facility is clean, secure, and easy to access. A special thanks to Daniel, who was extremely helpful throu... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Self-storage
- Servizi per le imprese
- Negozio di forniture per traslochi
- Archivio di dati e documenti
- Deposito
Informazioni su Attic Self Storage - Bow
Scritti dall'azienda
Make room for the things you love
Attic Self Storage is a London-based self-storage company that is committed to providing best-in-class personal & business storage solutions. They offer:
• Safe & secure storage • Modern, clean and bright facilities • Free 24-hour access • Award-winning customer service • Flexible storage solutions • Best value for your money • 100% online check-in • Discounted packaging material • Delivery receipt and more Additionally, Attic Self Storage sees itself as part of the communities in which it operates and believes in supporting and being actively involved in the local area. They support a range of charities and initiatives, local to each of their sites, and are always looking for new ways to become involved. visit site get a quoteInformazioni di contatto
500 Wick Lane, Bow, E3 2TB, London, England, Regno Unito
- 02039579888
4,3
Eccellente
47 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 33% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Attic storage went above and beyond…
Attic storage went above and beyond today to help me move into my unit. 2nd time using the Bow team and always very helpful and lovely! Daniel and Bernardo thank you especially!
16 giugno 2023
Non scritta su invito
Risposta di Attic Self Storage - Bow
Thank you for your review, Olivia! We strive to provide our customers with a best-in-class self-storage experience, so we're pleased to hear your feedback. Thanks again for choosing Attic.
Excellent service excellent security
Excellent service excellent security, very friendly and trustworthy, great team at Bow, will recommend to friends & family, thank Q
11 giugno 2023
Non scritta su invito
Risposta di Attic Self Storage - Bow
Thank you for your kind words! Our team will be thrilled to hear that they were able to help provide you with a best-in-class self-storage experience. Thanks again for choosing and recommending Attic.
Sorted my unit last week and was helped…
Sorted my unit last week and was helped by Kat. Wonderful and seamless experience, answering all my questions. Had a follow up call from Daniel today to make sure everything was good.
26 maggio 2023
Non scritta su invito
Risposta di Attic Self Storage - Bow
Your 5-star review is much appreciated, Maddie! Thank you for choosing us.
Very Smooth move all the staff were…
Very Smooth move all the staff were very helpful and friendly.
Daniel was the staff member who assisted my hiccup ~free move. Only thing is he didn’t share his grilled sandwich! Ah well!!
12 maggio 2023
Non scritta su invito
Risposta di Attic Self Storage - Bow
Thank you for your review, Aina! Daniel and the team will be pleased to hear that they were able to help you with everything you needed. Thanks again for choosing Attic.
P.S. We will offer our help wherever possible but we don't share our food :P
Very helpful and price was most…
Very helpful and price was most competitive.
26 aprile 2023
Non scritta su invito
Risposta di Attic Self Storage - Bow
Thank you for your 5-star review, Nadia! We're thrilled to hear your feedback. Thanks again for choosing Attic.
It's my first experience
It's my first experience. I'll rate the staff's nine and half over ten because in a dynamic world like ours there's always room for improvement otherwise it should've been ten over ten.
They worn my heart when they were directing me to other storage houses within the vicinity Incase i wasn't satisfied with their policies and facility which is very rare with most businesses.
Twenty four hours access, internet network, staff's friendliness are some of the side attractions.
I'll recommend Attic, bow to be specific, any day.
Date of experience: 13th April, 2023
13 aprile 2023
Non scritta su invito
Risposta di Attic Self Storage - Bow
Thank you for taking the time to leave us this lovely review, Kutsa! We agree with you, there is always room for improvement and we're continuously looking for ways to better our service. But we're extremely pleased to hear that you were satisfied with your experience with us. Thanks again for choosing and recommending Attic.
Avoid
The admin is all over the place. One thing is said one day, something else the next. Some things are written in a contract, others in an email. And then no one knows what has been agreed anymore. Attic are also deliberately trying to squeeze money out of you - you get a quote for 8 weeks including 4 weeks' rental for free, then suddenly you need to sign up for 2 months min. Either you charge weekly or monthly, but not both. The system is designed to mislead. The actual storage facility is furthermore freezing.
11 marzo 2023
Non scritta su invito
Risposta di Attic Self Storage - Bow
We're sorry to hear that your experience with our storage facility didn't meet your expectations. We take all feedback seriously and are committed to providing a high level of service to our customers. We apologise for any confusion or miscommunication that may have occurred with our rental policies and fees. We understand that it's important to provide clear and transparent information, and we will take steps to ensure that our policies are communicated more effectively in the future. Regarding the temperature of the storage facility, we appreciate your feedback and will do our best to address this issue. Thank you for taking the time to share your experience with us, and we will work to improve our service based on your feedback.
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