I recently moved from another storage provider to Storex in Brentford. The main reason for the change was the service being offered at the other site. Storex was also more conveniently located. I have... Leggi di più
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Scopri cosa dicono le persone
From the onset the staff was really great in assisting me choose a unit based off of my needs and explained the process really well. They were really thorough in move-in day as well. Took their time i... Leggi di più
I found signing up was effortless, it was done all within the app. When onsite I found the help given by Gavin and Gemma to be priceless! both were very friendly, explained how to use the facility a... Leggi di più
Great service from first enquiry through to booking. Gavin is very personable and has been extremely helpful throughout the whole process, making the experience seamless. The units are very new, mod... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
STOREX Self Storage is redefining what modern storage should feel like. We provide the best space solution on the market by combining architect-designed, purpose-built facilities with premium amenities and genuine value. This is not just about square footage. It is about creating a seamless, customer-first experience that works around real lives and real businesses. Our state-of-the-art digital storage hubs are designed for both domestic and commercial customers who need flexibility without compromise. Whether you are moving home, renovating, decluttering, expanding your online business or managing stock overflow, STOREX offers clean, secure and intelligently designed spaces that adapt to you. From small lockers to large business units, every space is built with convenience and efficiency in mind. Security sits at the heart of what we do. Our facilities feature advanced access control, smart entry technology, CCTV monitoring and extended access hours, giving customers confidence and control. At the same time, we focus on the details that elevate the experience. Wide corridors, bright lighting, spacious lifts, on-site parking and helpful packaging materials make every visit straightforward. For businesses, STOREX goes further. Flexible terms, scalable units, Fab Labs and professional environments mean you can grow without being tied into rigid long-term commitments. For homeowners, it means affordable storage with the reassurance of a premium setting. At STOREX, storage is no longer a last resort. It is a smart, flexible extension of your home or business. When you need extra space done properly, STOREX is the natural choice.
Informazioni di contatto
Regno Unito
- feedback@storex.storage
- storex.storage
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 33% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great service
Lift one month didn't work
Lift one month didn't work, had use stairs, but for Storex everything OK. Storex said that I can come at 8 a.m. , wait whole hour and at 9 a.m someone come and help with it. Here is not customer friendly company. Sorry, that no competitors in my area. if it would be I would be happy to leave Storex.
Raj made everything very easy ,helpful…
Raj made everything very easy ,helpful is extremly helpful and knowledgable.
Very friendly and helpful service.
Clean site.
Clean, new site. Good accessibility. Friendly and helpful staff. Not easy to make telephone contact though.
The staff were all extremely helpful…
The staff were all extremely helpful and very professional, nothing was too much bother for them.
Recent move to STOREX
I recently moved from another storage provider to Storex in Brentford. The main reason for the change was the service being offered at the other site. Storex was also more conveniently located. I have been very pleased with the Storex facility and the staff have been extremely helpful.
It was easy to do with the support of…
It was easy to do with the support of your staff Gavin/Gemma
They have been informative and very kind .
From the onset the staff was really…
From the onset the staff was really great in assisting me choose a unit based off of my needs and explained the process really well. They were really thorough in move-in day as well. Took their time in showing me how the facilities work and were friendly throughout.
Just been in to book a unit
Just been in to book a unit, Gavin and Gemma were absolutely brilliant. Knowledgeable, friendly and really helpful.
Great experience all round.
Effortless and easy to use, as well as very helpful staff
I found signing up was effortless, it was done all within the app. When onsite I found the help given by Gavin and Gemma to be priceless! both were very friendly, explained how to use the facility and were very prompt in addressing any questions I had.
The only reason i've given 4 not 5 stars, is not down to the staff, but because of the restrictions by storex itself – whom only allow access to my storage locker during staffed hours (because it's a small locker).
Gavin was very knowledgeable and…
Gavin was very knowledgeable and explained how the unit works in a very thorough way. He was super friendly and reassured us that he can help us any time we need it. Very impressed with Gavin!
Gavin is very efficient and made the…
Gavin is very efficient and made the whole experience very simple
Gemma and Gavin were very helpful and…
Gemma and Gavin were very helpful and great to deal with
Raj at Storex in Sunbury was always…
Raj at Storex in Sunbury was always super helpful and professional , would definitely recommend using this Storex .
Avoid working in this toxic place
Avoid working in this toxic place. Amen 🙏🏼

Risposta di STOREX
Incredible service and facility
The service from start to finish from sign up, quotations, needs analysis, and on going daily care and hospitality whenever I visit the unit is first class. Bena has provided 100% care and attention and is a first rate site manager and human being applying care throughout the customer journey. She’s a huge credit to STOREX!

Risposta di STOREX
Great service from first enquiry…
Great service from first enquiry through to booking. Gavin is very personable and has been extremely helpful throughout the whole process, making the experience seamless. The units are very new, modern and clean with ample parking outside and lifts. Looking forward to moving in now! Many thanks!

Risposta di STOREX
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