Friendly staff guided me through the process ... perhaps not as straight forward as some lenders might suggest ( more like a roast than a stir fry) but the support from the Athena guys pushed the pr... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Athena staff walked me through the process of switching lenders from how to complete documents to bank valuation and settlement. They were really responsive to questions via email and text. There was... Leggi di più
Changing home loans was made easier knowing that Athena was easy to contact quickly and easily if needed. I appreciate their email and messaging services for this. I love their product that gives a re... Leggi di più
Overall my experience was great. Everything was fast and went smoothly. Staff were friendly, helpful and supportive. Communication was thorough and I always knew what was going on. I felt I was tr... Leggi di più
Dettagli dell'azienda
Informazioni su Athena Home Loans
Scritti dall'azienda
Informazioni di contatto
347 Kent Street, 2000, Sydney, Australia
- 133535
- hello@athena.com.au
- athena.com.au
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It's great that Athena is different
It's great that Athena is fee free. Somewhat confusing in the latter stages of set up when it comes to how I pay additional funds. They use the NAB platform, that wasn't previously explained. The people are kind and patient.

Risposta di Athena Home Loans
I requested early settlement through my…
I requested early settlement through my broker with Athena home loans and they immediately responded and made the process super smooth & fast. A very reliable and professional service all the way through from start to finish.
Prompt and clear communication from the…
Prompt and clear communication from the team at Athena made for great experience.
Also reminded me of the probable stamp duty cost, which I had underestimated. Great Job
Thanks
So far so good, I appreciate getting the loan firstly and my first home so thankyou. The app will be useful once I get it setup
Seemless
The experience through my Mortage broker has been seemless dring a high press time of finding a suitable home. Athena gave me pre approval before auction time so I was aware of my limits on how much I could spend on my new home

Risposta di Athena Home Loans
Customer service is amazing
Customer service is amazing, staff are very friendly and knowledgeable. Prompt replies to enquiries. So glad I was referred to Athena by friend
Easy to deal with
We were kept informed during the whole process and we were treated with much patience as we had alot going on at the same time and if anything we were holding Athena up with the process. They were extremely patient and understanding. Easy to communicate with and always helpful.
The whole process went really smooth
The whole process went really smooth, and the Athena team was very efficient. Good customer service and quick response.
A pleasant change
The staff at Athena actually followed up with us right through the protracted process of moving away from our previous financial institution. It was a refreshing change not having to chase the bank. Athena took the initiative of liaising with our previous lender and ensured they kept us updated on developments throughout the process.
Incredibly easy to deal with
Being able to reach out to a personalised contact throughout the process was incredibly helpful when we had questions about our circumstances. The whole process of getting a new loan with Athena was pain free.
Responsive and timely assistance
Athena staff walked me through the process of switching lenders from how to complete documents to bank valuation and settlement. They were really responsive to questions via email and text. There was one minor hiccup and that was rectified within a couple of hours. Looking forward to paying down this loan now without fees and with flexibiity.
Straightforward application process
The application process was smooth with Athena, simply provide the required information and documents, and the team took care of the rest while keeping me informed.
Thank you!
Always easy to deal with.
Always easy to deal with.
Customer agents for always friendly and knowledgeable
The consultants were easy to talk to
The consultants were easy to talk to, responded quickly and followed up
Can’t thank Bec enough for all her…
Can’t thank Bec enough for all her help.
Could message her anytime and would receive an answer back within minutes.
Her cheerful disposition and actual caring about any issues I had made it all so much easier to deal with.
Thanks Bec,Shriya and all the crew at Athena.
You should all be very proud of yourselves.
Ross G
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