Athena Home Loans Recensioni 

Great communication throughout the process, website & app easy to use and understand. I will recommend Athena in the future.

Easy communication, speaking to Australian customer service

Great customer service.
Always very helpful.

Such a simple fuss free process to switch over..

It was a very easy process with very polite and helpful staff. We had difficult personal circumstances and the staff lead us through it so we'll,
Thanks all at Athena 🙏🙏👌👌

After being told to write a letter to evidence my “gap of employment” which I thought was odd, considering I had a 3 week break in switching out careers from veterinary medicine back into corporate and the gap was due to horrific DV, I was made to write a letter about it to them, and supply evidence. That meant, writing all about it, again, attach the evidence, which meant ringing the police and asking them to email the statements and then attaching them to the letter and sending it to the broker. I was then asked for more ridiculous information that has never been needed for lenders in the 14 years I have held mortgages and refinanced, but supplied anyway. I have a solid credit score at 952, I have never missed a payment and I have over $600k equity in my home and the means to service my mortgage as I have been doing it for the entirety of this time. However, I get a call back saying that Athena won’t approve my refinance application until next month because I haven’t worked for the last 4 years??? Instead of going through and scrutinising the 3 week gap I took in changing careers and going through Afterpay transactions, maybe go through my previous tax returns and bank statements where it clearly shows in the past 6 months deposits of veterinary salaries going into it!!! Lucky for me I already had conditional approval elsewhere and I would rather set my house on fire than for you incompetent idiots make any money off of me. And also, side note - how dare you ever ask for someone to evidence their domestic violence. I fully intend on going public with this and making sure that you never get business ever again… That is the most disgusting thing I have ever heard and has literally undone any healing and progress I have worked so hard towards becoming somewhat normal, that I am back to where I started.

You ought to hang your heads in shame

This is my second loan with Athena. They are very professional, very friendly and they get the job done. Easy!
Recommend to anyone wanting a home loan with low rates and no fees.
Paul Z

Great and prompt customer service, simple to follow on-line guides and instructions.

Athena Home Loans promotes competitive rates, but in reality their pricing is no longer attractive and there’s zero flexibility.

Customer service is unacceptable. We’ve been waiting over four weeks for help and were told nothing could be done because the key contact is on leave. No backup. No ownership. No urgency.

For a home loan, this level of service is simply not good enough. I would not recommend Athena.

Athena used to have very sharp rates but now there are many other lenders with lower rates and no fees. Athena say that once your LVR drops you get a lower rate but they make this very difficult to action

Ray has been a great point of contact, answers all my questions with a friendly but also professional manor and made it clear that I could contact him about anything at any time.
Was always a pleasure talking to him, and he gave deep insightful information!

The whole experience was smooth from application to approval
Thank you

Easy home loan process with a dedicated contact.
Settlement was a breeze.

Easy on line application
And guidance with the process

From the application through to settlement has been seamless. Staff have been helpful and shown professionalism every step of the way! THANK YOU!

Nobody's perfect but you guys are close. You were quick, easy to deal with, online heaven! Thanks for being you.

(4 because I have to have room to vote you better at some stage!)

Great service with Athena Home Loans team, 2nd time I have used them for a loan!

Super friendly, very communicative.

Heath was very helpful when I applied for my loan. He followed up without being annoying and always got back to me.
Following that, was it the smoothest of transactions? probably not, at times getting double info from different people that didn’t match. But I went with the flow and it worked out.
Approval /settlement were quick and drama free. I would use again.