My dress arrived quickly. It’s beautifully made and in a lovely light pure cotton. I must confess I have not stopped wearing it since I got it - it’s so breezy and cool on heatwave days. It’s definite... Leggi di più
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Always love going to Aspiga so many lovely colours and fun clothes to try - especially the dresses. I have several over the years and they are soft and I feel comfortable in all of them, they wash we... Leggi di più
L'azienda ha risposto
Bought the most beautiful dress and it came with the surprise of a matching scrunchy. Have received so many compliments. Everything from ordering to receiving the package has been flawless and I l... Leggi di più
L'azienda ha risposto
Do not shop here if you have children with you… have never been made to feel more unwelcome in a shop with a child - ever! We browsed here 23rd July and a young sales assistant made us feel like we w... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Aspiga is a leading ethical and sustainable contemporary clothing company creating wearable, stylish and timeless collections for women and men using natural and organic materials. Here to make fashion fair.
Informazioni di contatto
OFFICE 49 SAFESTORE, SW83NS, London, Regno Unito
- 0207 627 5166
- customerservices@aspiga.com
- aspiga.com
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Wonderful clothes, great company, some logistic improvements needed
Most importantly, Aspiga makes beautiful clothes. The dresses I bought from them recently were beautiful, high quality and much complimented. So 10 / 10 for what really matters. However their logistics and customer service weren't so great for me. I paid £9.99 for express delivery having ordered early afternoon on a Friday but I never had any confirmation of the items being shipped or sent. When I rang on the Monday to ask where they were the lady was very unsympathetic and quite terse. I was in a panic about getting an outfit in time for an event and she didn't help. The problem is nowadays you expect that for £9.99 the shipping days include weekends, as they do at many similar companies I buy from, including several far smaller than Aspiga. I rang again on the Tuesday to find it was going to arrive that day, but had had no emails confirming that. (The lady I spoke to then was lovely). My items arrived on the Tuesday which was nearly too late for the event. £9.99 is a lot for 4 day delivery even including the weekend.
When I tried to return 1 dress, the returns portal didn't work. It kept telling me both that the order hadn't yet arrived and that I was outside the 14 day window to return them! I tried multiple times and emailed for help. In the end I sent them back with a print off of the order and all was fine.
So ultimately it works, the clothes are fabulous, some of the customer service assistants are delightful, and I love supporting businesses like this - a B corp with an excellent female founder, and British. But they need faster express delivery options, better logistics tech and some staff need to be reminded that you can still be really nice to customers when delivering bad news about the time of their delivery! Would definitely buy again and recommend.
16 giugno 2026
Risposta di Aspiga
Dear Customer,
Thank you for taking the time to share such detailed feedback. It’s wonderful to hear that you love your Aspiga dresses and that you found them beautiful, high quality, and worthy of so many compliments. We’re also grateful for your kind words about our values and our team.
We’re very sorry that your experience with express delivery and our returns portal was not as smooth as it should have been. We completely understand how stressful it must have been when you were waiting for an outfit for an important event, and we apologise that the communication and support you received initially did not meet the level of service we aim to provide. We’ll be sharing your feedback with our teams to help us improve.
We have followed up on the refund for the returned dress and have also refunded the £9.99 express delivery charge due to the inconvenience caused.
We’re pleased that your order arrived and that your return was ultimately resolved, and we really appreciate your understanding and continued support of our small, British business.
We look forward to welcoming you back and hope your future Aspiga experiences are every bit as positive as the clothes themselves.
From the Aspiga team
Risposta di Aspiga
Dear Customer,
Thank you for your lovely review! We're delighted to hear that you love the fit, quality, and design of your item. We really appreciate your kind words and hope you enjoy wearing it.
From the Aspiga team
Risposta di Aspiga
Dear Customer,
Thank you for your lovely review! We're delighted to hear that you love your blue linen shirt and that it’s the perfect choice for you. We really appreciate your support and hope you enjoy wearing it.
From the Aspiga team
Risposta di Aspiga
Dear Customer,
It’s wonderful to know that you’re so happy with your Aspiga clothes. We really appreciate your kind words and hope you continue to enjoy wearing your pieces.
From the Aspiga team
I like the soft light cotton dresses
I like the soft light cotton dresses. Perfect for hot weather.
24 giugno 2026
Risposta di Aspiga
Dear customer,
Thank you for your lovely review. We're so pleased to hear you're enjoying our soft, lightweight cotton dresses and that they're keeping you comfortable in the hot weather. We really appreciate your support and hope to welcome you back again soon.
From the Aspiga team
Fantastic dresses
Fantastic dresses, great style, superb standard of work. Sometimes styles dont suit me so have to return. Always with regret!
30 giugno 2026
Risposta di Aspiga
Dear Customer,
It’s lovely to know that you continue to enjoy our dresses and appreciate the quality, style, and craftsmanship. We understand that sometimes a style may not be quite right, but we’re so pleased that your Aspiga pieces are loved when they are the perfect fit.
From the Aspiga team
My 'go to' summer shop
This has become my 'go to' summer brand. The quality and designs are lovely and one of the only true companies with a proper british customer services team you can speak to. I had a small fault and it was resolved immediately. Far quicker than other retailers and felt looked after. My only minor observation is that because of the focus on organic, I have found a few tops in the past haven't had elastic meaning the straps don't stay up. Other than that, its proper quality cottons and one of the few companies still focused on quality materials. Highly recommend
9 luglio 2026
Non scritta su invito
Risposta di Aspiga
Dear Customer,
It’s wonderful to know that Aspiga has become your go-to summer brand and that you value our designs, quality, and personal customer service. We’re so pleased that our team was able to resolve the issue quickly and make you feel looked after. We also really appreciate your feedback regarding fit and will share your comments with our team. Thank you for your continued support and recommendation.
From the Aspiga team
It is pretty but not worth £160
I fell for a dress shown online. It was much more expensive than I would normally pay for a summer dress but I couldn’t get it out of my mind. The ordering was easy and delivery was fast. The dress was very crumpled on arrival - I guess I expected better packing for a £160 dress? It is very pretty and fits so well (it’s very light but lined in the bodice and skirt). Honestly, I don’t think it’s worth the money but I will enjoy wearing it. (A company called Unfolded do a similar ethical thing, and their dresses are much cheaper. However, my order with them took two months before I gave up and cancelled). Also, if I’d needed to return it for a valid reason, I’d begrudge having to pay postage.
10 luglio 2026
Non scritta su invito
Risposta di Aspiga
Dear customer,
Thank you for taking the time to leave such thoughtful feedback. We're delighted to hear that you love the fit and style of your dress and that your ordering and delivery experience was smooth. We're sorry that the presentation on arrival and the return postage didn't meet your expectations, and we really appreciate you sharing your comments with us. We hope you enjoy wearing your dress for many occasions to come.
From the Aspiga team
A beautiful dress
A beautiful dress, fab colour pattern and fit.
Very quick delivery and excellent service
Love it! Thank you
2 luglio 2026
Risposta di Aspiga
Dear Customer,
It’s lovely to know that you’re so pleased with your dress and that you love the colour, pattern, and fit. We’re also glad to hear your order arrived quickly and that you received excellent service. We hope you enjoy wearing it and appreciate you sharing your feedback.
From the Aspiga team
Helpful service and I love the dresses…
Helpful service and I love the dresses - I bought two. One for Wimbledon and the other for a party.
3 luglio 2026
Risposta di Aspiga
Dear Customer,
It’s lovely to know that you enjoyed our helpful service and found two dresses that were perfect for your special occasions.
From the Aspiga team
Lovely selection of dresses for a hot…
Lovely selection of dresses for a hot summer’s day. My first choice was perfect. Staff very friendly and efficient. I left the shop a delighted customer in my newly purchased Aspiga dress.
9 luglio 2026
Risposta di Aspiga
Dear Customer,
It’s wonderful to know that you found the perfect dress and had such a positive experience in our shop. We’re so pleased that our team provided friendly and efficient service, and we hope you enjoy wearing your new Aspiga dress throughout the summer.
From the Aspiga team
Beautiful white blouse
Beautiful white blouse, nicely packaged on arrival. The blouse feels so light & comfortable. It will be very useful, spring,summer or autumn either a cardigan. Thank you.
3 luglio 2026
Risposta di Aspiga
Dear Customer,
It’s lovely to know that you’re enjoying your beautiful blouse and that you appreciate its light, comfortable feel. We’re pleased that it’s such a versatile piece for different seasons and hope you enjoy wearing it in many ways.
From the Aspiga team
Quick delivery
My order arrived very quickly.
Im delighted with this lovely dress. Ive already had several compliments already.Absolutely perfect in this heatwave. Lightweight.
Mrs McCabe
2 luglio 2026
Risposta di Aspiga
Dear Customer,
It’s wonderful to know that your dress arrived quickly and has been such a success. We’re so pleased that you’re enjoying the lightweight feel and that it has received so many compliments, especially in this warm weather. We hope you enjoy wearing it throughout the summer.
From the Aspiga team
Helpful
Helpful, patient and friendly service. The sales assistant was able to make suggestions of dresses that met my requirements. Overall a lovely experience.
3 luglio 2026
Risposta di Aspiga
Dear Customer,
It’s lovely to know that you had such a positive shopping experience and that our team was able to help you find dresses to suit your requirements. We’re so pleased that you found our service friendly and helpful, and we appreciate you sharing your kind feedback.
From the Aspiga team
Risposta di Aspiga
Dear Customer,
It’s wonderful to know that you’re so pleased with your dress and appreciate the quality. We hope you enjoy wearing your stunning piece and thank you for sharing your feedback.
From the Aspiga team
After long time shopping in the UK, was pleased to see shopping in California works just as well
Was really impressed that my overseas order arrived so quickly and an excellent condition
2 luglio 2026
Risposta di Aspiga
Dear Customer,
It’s great to know that your overseas order arrived so quickly and in excellent condition. We’re so pleased that your experience was a positive one and appreciate you taking the time to share your feedback.
From the Aspiga team
Prompt service beautiful clothes
Prompt service beautiful clothes
so many friends have asked me where I’m buying from
I wish I was on commission
2 luglio 2026
Risposta di Aspiga
Dear Customer,
It’s lovely to know that you’re enjoying our prompt service and beautiful clothing. We’re delighted that your friends have been asking about your Aspiga pieces, and we truly appreciate your kind recommendations. Thank you for sharing your enthusiasm with others!
From the Aspiga team
I wa given a store which stocked my…
I wa given a store which stocked my size and they sent it that day and it arrived the following day and I love it, thank you!
2 luglio 2026
Risposta di Aspiga
Dear Customer,
It’s wonderful to know that our team was able to help you find your size and arrange a speedy delivery. We’re so pleased that you love your purchase and appreciate you sharing your experience with us.
From the Aspiga team
Very pleased with my purchase
Very pleased with my purchase. Dress is lovely. Fits to size. Can't wait to wear it to a summer wedding. Think the price is a bit high. Would not normally pay this much.
2 luglio 2026
Risposta di Aspiga
Dear Customer,
It’s lovely to know that you’re so pleased with your dress and that the fit is just right for your summer wedding. We really appreciate your honest feedback regarding the price and will share your comments with our team. We hope you have a wonderful time wearing your dress on the special occasion.
From the Aspiga team
Efficient order to delivery service
Efficient order to delivery service. Product was lovely and made to a very high standard.
2 luglio 2026
Risposta di Aspiga
Dear Customer,
It’s wonderful to know that your order arrived efficiently and that you’re pleased with the quality and craftsmanship of your purchase. We really appreciate your kind feedback and hope you enjoy wearing your new piece.
From the Aspiga team
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