Camera not sent for several days despite next day delivery being promised. Couldn't telephone to speak to anyone. Emails answered but no adequate resolving of issue. Would NEVER use them again. Dreadf... Leggi di più
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I have used Ashton Little several times now to buy a Canon camera and lenses. They have always been excellent, the prices are great, often cheaper buying new from them than buying second hand on Ebay... Leggi di più
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Pre sales communications was excellent. I wanted to check warranty and ensure the camera was not a grey import which the company was able to confirm. The price was also highly competitive and excellen... Leggi di più
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Competitive prices. I looked to buy a new camera online and while seeing what I liked, I found the same make and model at Ashton Little at a great saving. So I purchased this one which was promptly d... Leggi di più
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Quick delivery of Camera as outlined…
Quick delivery of Camera as outlined and good communication / delivery. Very pleased.
21 aprile 2020
Non scritta su invito
Risposta di Ashton Little
Thank you for your five-star review and for choosing Ashton Little for your camera purchase.
We’re really pleased that everything went exactly as outlined and that you were impressed with both the speed of delivery and the communication from our team.
Keeping customers informed is particularly important when purchasing valuable photographic equipment online, so it’s great to know that the whole process was straightforward and left you very pleased with the service you received.
Your feedback is greatly appreciated by everyone at Ashton Little. As a family-run business, every recommendation helps other customers purchase from us with confidence.
Thank you again for your order and for taking the time to share your experience.
Kind regards,
Emma
Ashton Little
Ordered my new camera yesterday and it…
Ordered my new camera yesterday and it arrived today. One very, very happy customer. THe price was also a couple of hundred pounds cheaper than many other outlets.
Thank you!
9 aprile 2020
Non scritta su invito
Risposta di Ashton Little
Thank you for such a wonderful five-star review.
We’re delighted to hear that your new camera arrived the very next day and that you were so pleased with the whole experience.
It’s particularly lovely to hear that you found our price to be a couple of hundred pounds cheaper than many other retailers. We work hard to offer our customers genuinely competitive prices while still providing the fast, reliable service they expect.
Knowing that we created one “very, very happy customer” is exactly the feedback our team loves to receive!
Thank you again for choosing Ashton Little and for taking the time to share your experience. We really appreciate your support and hope you have enjoyed many years of photography with your camera.
Kind regards,
Emma
Ashton Little
Canon EOS 800D
Bought a body only Canon EOS 800D. Purchased about 1600hrs, so didn't expect next day delivery. Had a tracking number with an hour for UPS and the camera was delivered (as expected) on the second day before 11am. Great prices, great delivery. Delivered as expected. No complaints from me.
3 aprile 2020
Non scritta su invito
Risposta di Ashton Little
Thank you for your five-star review and for choosing Ashton Little for your Canon EOS 800D.
It’s great to hear that you were impressed with both the price and the overall delivery experience. With your order being placed at around 4pm, we completely understand why you weren’t expecting it the very next day, but we’re pleased everything progressed smoothly and your camera arrived as expected on the second day.
We’re also glad that the UPS tracking and one-hour delivery window gave you clear information about when your camera would arrive. Good communication throughout the delivery is particularly reassuring when purchasing valuable photographic equipment.
“Great prices, great delivery, no complaints” is fantastic feedback for our team and very much appreciated.
Thank you again for placing your trust in Ashton Little. We hope your Canon EOS 800D has served you extremely well over the years.
Kind regards,
Emma
Ashton Little
Nikon D500
Best price for my Nikon D500 and delivered the next day. Excellent service, thank you.
2 aprile 2020
Non scritta su invito
Risposta di Ashton Little
Thank you for your fantastic five-star review.
We’re delighted that Ashton Little offered the best price you found for your Nikon D500, and that we were able to get your new camera safely delivered to you the very next day.
The Nikon D500 is a superb camera, so we hope it has given you many years of enjoyment and captured some fantastic images along the way.
Providing excellent value together with a fast and reliable service is something our family-run business has always worked hard to achieve, so your comments are greatly appreciated.
Thank you again for choosing Ashton Little and for sharing your experience.
Kind regards,
Emma
Ashton Little
Canon Camera & Lens
Best price on my choice of camera, order process quick & efficient, no confirmation of despatch but my order arrived next day as promised on the web site which didn't matter due to current lock down rules and actually, given the current situation, was very impressive.
24 marzo 2020
Non scritta su invito
Risposta di Ashton Little
Thank you for your excellent five-star review and for choosing Ashton Little for your Canon camera and lens.
We’re really pleased that you found our pricing so competitive and the ordering process quick and efficient. It’s particularly rewarding to hear that your equipment arrived the very next day as promised, despite the exceptional circumstances and restrictions in place at the beginning of the 2020 lockdown.
We also appreciate your understanding regarding the missing dispatch confirmation. Communication is an important part of the buying experience, and feedback such as this helped us continue to develop and improve our order communications as the business grew.
Delivering valuable photographic equipment quickly and reliably during such a challenging period was something our team worked extremely hard to maintain, so your comment that you were “very impressed” means a great deal.
Thank you again for putting your trust in our family-run business and for sharing your experience with Ashton Little.
Kind regards,
Emma
Ashton Little
My second order from Ashton Little…
My second order from Ashton Little received my order 10:30 next day. I can't praise the service enough it was exemplary.
I can't recommend this company enough.
Well done !!!!!!!!!
24 marzo 2020
Non scritta su invito
Risposta di Ashton Little
Thank you for such an enthusiastic five-star review and, especially, for choosing Ashton Little for a second time.
There is no greater compliment for a family-run business than a customer returning to purchase from us again. We’re delighted that your second experience was every bit as positive as your first and that your order was delivered the very next day at 10:30am.
To hear you describe our service as “exemplary” and say that you cannot recommend us highly enough is wonderful feedback for the whole Ashton Little team.
Repeat customers have always been incredibly important to us, and earning that continued trust is something we never take for granted.
Thank you again for your continued support, your recommendation and for taking the time to share your experience. We hope to have the pleasure of looking after you for a third time!
Kind regards,
Emma
Ashton Little
Nikon camera and Lens
I have just received my second piece of equipment from AshtonLittle - a 50mm 1.8f prime lens delivered on the second day of trading as promised. The ordering process and pricing is second to none -the packaging is superb as is the efficient delivery via UPS.
I had previously purchased a Nikon D5600 DSLR which came with a kit lens (18mm-55mm ) -again good price and service
3 marzo 2020
Non scritta su invito
Risposta di Ashton Little
Thank you for another fantastic five-star review and, most importantly, for returning to Ashton Little for a second purchase.
Having previously purchased your Nikon D5600 with the 18-55mm kit lens, it’s wonderful to hear that you chose us again when adding the 50mm f/1.8 prime lens to your camera equipment.
We’re delighted that both experiences delivered what you expected — competitive pricing, straightforward ordering, secure packaging and efficient UPS delivery. When a customer comes back to us after their first purchase, it tells us that we earned their confidence the first time around, which means a great deal to our family-run business.
We hope the 50mm prime proved to be a fantastic addition to your Nikon setup and has given you some excellent results over the years.
Thank you again for your continued trust in Ashton Little and for taking the time to recognise both the value and service you received.
Kind regards,
Emma
Ashton Little
Canon SX70 HS camera price/delivery
Canon SX70 HS camera, very good price. Ordered Thursday evening delivered UPS Monday morning which is within their next day delivery promise. Parcel well packaged.
Would have given 5 star if Ashton Little had sent me pre-alert on dispatch. UPS sent email Sunday advising delivery on Monday with their tracking number.
5 febbraio 2020
Non scritta su invito
Risposta di Ashton Little
Thank you for your purchase from Ashton Little, supplying a wide range of brand new photography equipment. Hope you enjoy using your Canon PowerShot SX70 HS Digital Camera. We now use a delivery service that supply you with alerts on dispatch. Thank you for your custom.
Excellent service
Excellent service only thing was the UPS delivery they told us delivery would be a Thursday but they never turned up.
But when we contacted Ashton little they told it was always scheduled for the Tuesday and lo and behold it turned up onTuesday .
So that’s UPS fault.
My wife knocked the transparency lens out we wrote to Ashton little and they told us what to do to fix it which we did and all is well.
Great company, very helpful and polite .
I can recommend this.company.
23 gennaio 2020
Non scritta su invito
Risposta di Ashton Little
Thank you for taking the time to leave Ashton Little such a detailed five-star review.
We’re delighted that you were so pleased with the service you received. Although UPS initially provided some conflicting delivery information, we’re glad our team was able to confirm the correct scheduled date and that your order arrived on Tuesday as expected.
We’re especially pleased that we could also help after delivery when the transparency lens was accidentally knocked out. Being able to offer straightforward advice that helped you resolve the issue without the inconvenience of returning anything is exactly the kind of after-sales support we want to provide.
Your description of our team as “very helpful and polite” and your recommendation of Ashton Little are greatly appreciated.
Thank you again for trusting our family-run business. We’re always here to help, both before and after a purchase.
Kind regards,
Emma
Ashton Little
Excellent service, communication and product
I always feel a little anxious when ordering online from a company I haven't used before, so I sent an email asking some practical questions about the camera I wanted to purchase, got a reply within 30 mins, answering my questions fully. I placed my order noted they used Sage payment system which was reassuring. Camera arrived the next day delivered by UPS. It was in a sealed canon box and brand new, Would use again in a moment and highly recommend them, based on my experience.
23 gennaio 2020
Non scritta su invito
Risposta di Ashton Little
Thank you for such a detailed five-star review and for explaining your experience so clearly.
We completely understand the apprehension that can come with purchasing an expensive camera from a company you haven’t used before. That’s why we’re especially pleased that our team was able to answer all of your questions within 30 minutes and give you the confidence to place your order.
It’s great to hear that our secure SagePay payment process provided additional reassurance, and that your camera then arrived the very next day via UPS, brand new and sealed exactly as expected.
For a family-run business like Ashton Little, earning a new customer’s trust is incredibly important. Hearing that you would “use us again in a moment” and highly recommend us is therefore a fantastic compliment to our team.
Thank you again for putting your confidence in Ashton Little and for taking the time to share an experience that may also reassure other first-time customers.
Kind regards,
Emma
Ashton Little
Have never heard of this company before…
Have never heard of this company before but the offer price of the camera I wanted and next day delivery was just what I needed. Although I was a little concerned when there was no despatch email by the evening, my inquiry was answered with confirmation within 20 minutes. Delivery was as promised the next day.
21 gennaio 2020
Non scritta su invito
Risposta di Ashton Little
Thank you for your five-star review and for giving Ashton Little the opportunity to look after your first order with us.
We completely understand the initial uncertainty when purchasing from a company you haven’t come across before, particularly when you find the camera you want at a very competitive price with next-day delivery.
We’re pleased that when you contacted us regarding the dispatch confirmation, our team was able to respond within 20 minutes, confirm everything was progressing correctly and provide the reassurance you needed.
Most importantly, your camera then arrived the very next day exactly as promised.
Earning the confidence of first-time customers has always been extremely important to our family-run business, so we really appreciate you taking the time to share your experience with others.
Thank you again for choosing Ashton Little.
Kind regards,
Emma
Ashton Little
Canon G7 X Mk111
I ordered the camera on the 30th December and it was delivered on 7th January, which taking into account the Christmas/New Year holiday plus the weekend was really pretty good. The camera is as described, a great product; the price beats all others by between £60 and £115. A terrific all round experience and I will be more than happy to deal with Ashton Little in the future.
8 gennaio 2020
Non scritta su invito
Risposta di Ashton Little
Thank you for your fantastic five-star review and for choosing Ashton Little for your Canon G7 X Mark III.
We’re delighted that you were so pleased with your new camera and that, even with the Christmas and New Year holiday period and intervening weekend, your order reached you in good time.
It’s particularly rewarding to hear that our price was between £60 and £115 better than the alternatives you had found. We work hard to keep our photographic equipment competitively priced while still providing customers with the service and reassurance they expect when making an important purchase.
Describing your experience as “terrific all round” is a wonderful compliment, and hearing that you would be more than happy to purchase from Ashton Little again means a great deal to our family-run business.
Thank you again for trusting Ashton Little with your camera purchase. We hope your Canon G7 X Mark III has given you many years of enjoyment.
Kind regards,
Emma
Ashton Little
Ordered a Nikon D5600 with 18-140mm
Ordered a Nikon D5600 with 18-140mm price was good communication was good and delivery within 2 days so I would have no hesitation in using them again.
5 gennaio 2020
Non scritta su invito
Risposta di Ashton Little
Thank you for your five-star review and for choosing Ashton Little for your Nikon D5600 with 18-140mm lens.
We’re really pleased that you were happy with the price and the communication you received from our team. It’s also great to hear that your new camera equipment was safely delivered within two days.
Most importantly, knowing that you would have no hesitation in purchasing from Ashton Little again is a fantastic endorsement of the service we provided.
As a family-run business, earning a customer's confidence and seeing them return to us is incredibly important. Thank you again for your order, your recommendation and for taking the time to share your experience.
We hope your Nikon D5600 has served you extremely well over the years.
Kind regards,
Emma
Ashton Little
I ordered a Tamron 150-600mm G2 lens on…
I ordered a Tamron 150-600mm G2 lens on the evening of the 18th of December which I received on the 20th, I must admit to being sceptical about the free next day delivery claims especially at the price charged (£300 below list price) and the fact it was the run up to Christmas when even Amazon were having delayed delivery issues. The following morning I received an email with tracking information and it was delivered by UPS as per schedule the following day. I can't fault the service and will use Ashtonlittle again for future camera purchases. By the way the lens is fantastic too !!
20 dicembre 2019
Non scritta su invito
Risposta di Ashton Little
Thank you for such a fantastic five-star review and for choosing Ashton Little for your Tamron 150-600mm G2 lens.
We completely understand why you were initially sceptical. Finding the lens at around £300 below list price, together with fast delivery during the extremely busy run-up to Christmas, understandably seemed almost too good to be true.
We’re delighted that we were able to prove otherwise! Receiving your tracking information the following morning and having the lens safely delivered by UPS exactly as scheduled is precisely the experience we want our customers to have.
It’s also wonderful to hear that you were so impressed with the Tamron itself. The 150-600mm G2 is a fantastic lens, and we hope it has given you some incredible results over the years.
Your comment that you “can’t fault the service” and would choose Ashton Little again for future camera purchases is a brilliant recommendation for our family-run business.
Thank you again for placing your trust in Ashton Little and for sharing your experience.
Kind regards,
Emma
Ashton Little
I was initially apprehensive but great…
I was initially apprehensive but great service and price from here; bought a Nikon D7500; thank you guys!
13 dicembre 2019
Non scritta su invito
Risposta di Ashton Little
Thank you for your five-star review and for giving Ashton Little the opportunity to earn your confidence.
We completely understand that purchasing a Nikon D7500 from a company you may not have used before can initially feel a little daunting, particularly when you find the equipment at such a competitive price.
That makes it especially pleasing to hear that your experience with us quickly put those concerns to rest and that you were impressed with both the service and value you received.
As a family-run business, building trust with new customers has always been extremely important to us, so feedback like yours means a great deal.
Thank you again for choosing Ashton Little for your Nikon D7500 and for taking the time to share your experience.
Kind regards,
Emma
Ashton Little
Thank you Ashton Little for great service
I ordered a Canon EOS 80D with a 18-135 IS USM lens because we needed a robust piece of kit at a great price. Step up Ashton Little! We had previously ordered from another source who badly let us down, so we were delighted when we found Ashton Little. Not only had they the kit available, it was at a very competitive price also. Even better they delivered within 24 hours of order. We were absolutely delighted. Would highly recommend them for fantastic, efficient service.
4 dicembre 2019
Non scritta su invito
Risposta di Ashton Little
Thank you for such a fantastic five-star review and for choosing Ashton Little when another supplier had unfortunately let you down.
We’re delighted that we had the Canon EOS 80D with 18-135mm IS USM lens available when you needed it, and that we were able to offer the kit at such a competitive price.
Even better is hearing that your order was delivered within 24 hours. When customers need equipment quickly, having the right product available is only part of the service — getting it safely into their hands without unnecessary delay is just as important.
Your description of Ashton Little as providing “fantastic, efficient service” and your recommendation mean a great deal to our family-run business.
Thank you again for placing your confidence in Ashton Little. We’re very pleased we were able to step in and provide the buying experience you should have received in the first place.
Kind regards,
Emma
Ashton Little
Ordered a Nikon D500 late Saturday…
Ordered a Nikon D500 late Saturday 16/11/2019 received confirmation of my order soon after, then heard nothing Monday, Tuesday I was expecting orders from another well known online company when there was a knock on the door my wife answered the door thinking it was the orders from the other company. when opened we realized it was the Nikon D500 we had ordered on the Saturday. Hats off to Ashton Little, a firm you can trust with the best deal available, better price for new than some are selling for second hand goods
20 novembre 2019
Non scritta su invito
Risposta di Ashton Little
Thank you for such a brilliant five-star review and for putting your trust in Ashton Little for your Nikon D500.
We particularly enjoyed reading that the delivery came as a surprise! After ordering late on Saturday and receiving your confirmation shortly afterwards, it’s fantastic that your Nikon arrived before the other orders you were expecting.
Your comments about our pricing are also greatly appreciated. Being able to supply brand-new photographic equipment at a price that can sometimes compete with second-hand alternatives is something we have always worked hard to achieve, without compromising on the service our customers receive.
Most of all, being described as “a firm you can trust” is a wonderful compliment. As a family-run business, earning that confidence is incredibly important to us.
Thank you again for choosing Ashton Little, and we hope your Nikon D500 has given you many years of fantastic photography.
Kind regards,
Emma
Ashton Little
Brilliant service
Brilliant service. Ordered late Sunday night and camera delivered first thing Tuesday morning. Shopped around before using this supplier but couldn't find anyone offering better combination of price and service.
I'll certainly use this company again. Highly recommended.
28 settembre 2019
Non scritta su invito
Risposta di Ashton Little
Thank you for the five-star review and for such a strong recommendation of Ashton Little.
We’re delighted that your camera, ordered late on Sunday evening, was delivered first thing Tuesday morning. It’s particularly pleasing to hear that you had researched other suppliers beforehand and ultimately felt Ashton Little offered the best combination of competitive pricing and service.
That balance has always been important to us. We want our customers to benefit from excellent prices on photographic equipment while still receiving the fast, dependable service and personal support they expect.
Hearing that you would certainly purchase from us again is one of the best compliments we can receive and means a great deal to our family-run business.
Thank you again for choosing Ashton Little and for recommending us to others.
Kind regards,
Emma
Ashton Little
I ordered my camera and lens on Sunday…
I ordered my camera and lens on Sunday night by Tuesday I had my goods very fast delivery and could track my delivery, also the prices very good, I will definitely order and recommend again
18 settembre 2019
Non scritta su invito
Risposta di Ashton Little
Thank you for the fantastic five-star review and for choosing Ashton Little for your camera and lens.
We’re delighted that an order placed on Sunday evening was with you by Tuesday, and that you were able to track the delivery throughout. Fast, reliable delivery is particularly important when customers are purchasing valuable photographic equipment, so it’s great to know everything went smoothly.
We’re also pleased that you found our pricing very competitive. Combining great prices with dependable delivery and good customer service has always been an important part of what we aim to offer.
The fact that you would order from Ashton Little again and recommend us to others is the best endorsement we could ask for.
Thank you again for your order and your support of our family-run business.
Kind regards,
Emma
Ashton Little
My son always wanted DJI Goggles so I…
My son always wanted DJI Goggles so I ordered them as the price was very reasonable. Came the next day, well in time before his birthday. Great price and would recommend this company
8 settembre 2019
Non scritta su invito
Risposta di Ashton Little
Thank you for your lovely five-star review and for choosing Ashton Little for such a special purchase.
We’re delighted that you found the DJI Goggles at a great price, but even more importantly, that they arrived the very next day and in plenty of time for your son’s birthday. When an order is intended as a present, we know how important it is for everything to arrive when expected.
We hope your son was absolutely thrilled with his new DJI Goggles and that they provided plenty of enjoyment!
Your recommendation of Ashton Little is greatly appreciated. Thank you for trusting our family-run business with your purchase and for taking the time to share your experience.
Kind regards,
Emma
Ashton Little
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