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Valutata 1 stelle su 5

Camera not sent for several days despite next day delivery being promised. Couldn't telephone to speak to anyone. Emails answered but no adequate resolving of issue. Would NEVER use them again. Dreadf... Leggi di più

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Valutata 5 stelle su 5

I have used Ashton Little several times now to buy a Canon camera and lenses. They have always been excellent, the prices are great, often cheaper buying new from them than buying second hand on Ebay... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Pre sales communications was excellent. I wanted to check warranty and ensure the camera was not a grey import which the company was able to confirm. The price was also highly competitive and excellen... Leggi di più

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Valutata 5 stelle su 5

Competitive prices. I looked to buy a new camera online and while seeing what I liked, I found the same make and model at Ashton Little at a great saving. So I purchased this one which was promptly d... Leggi di più

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4,3

Eccellente

TrustScore 4.5 su 5

112 recensioni

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4,3

Tutte le recensioni

(112)

14 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

I was incredibly hesitant buying from…

I was incredibly hesitant buying from this company based on comments on forums, but having spoken to them and being assured it would be shipped by UPS next day I decided to place an order.
My experience has been nothing but outstanding.
We got a shipping notice quickly, and next day the camera arrived safely and well packaged.
I'm a very cautious person, paid with paypal and absolutely delighted. I can't recommend this company enough. Will use Ashtonlittle again without question.

10/10 for service, price and love the customer contact.
They even messaged me to assure me at 7pm in the evening. How many companies do that?
I've used Wex previously and really pleased I came across this company.

9 settembre 2020
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Risposta di Ashton Little

Thank you for such an incredibly positive and detailed five-star review.

We completely understand the hesitation you initially felt. Purchasing valuable camera equipment from a company you haven't used before requires trust, particularly when you may have come across mixed comments online. We’re therefore especially pleased that you contacted us directly, gave Ashton Little the opportunity to reassure you and ultimately decided to place your order.

Hearing that your experience was “nothing but outstanding” means a great deal to us. From receiving your shipping notification promptly to having your camera arrive safely, well packaged and the very next day by UPS, this is exactly how we want an order to progress.

Your comments about the personal contact from our team are particularly appreciated. As a family-run business, we don't want customers to feel that they are simply an order number. If that means responding in the evening to give someone reassurance about a high-value purchase, we're always happy to help where we can.

A 10/10 for service and price, together with saying you would use Ashton Little again without question, is a fantastic endorsement.

Thank you for putting your initial reservations aside and placing your trust in us. Reviews like yours are especially valuable because they help reassure other customers who may be feeling exactly as you did before making their first purchase.

Kind regards,
Phil
Ashton Little

Valutata 5 stelle su 5

Great deal, no fuss

I had a totally smooth experience of dealing with Ashtonlittle. They made a great price for the Fujifilm equipment I'd been looking for and deal done, it arrived within the week. I shall happily use them again.

8 settembre 2020
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Risposta di Ashton Little

Thank you for taking the time to leave Ashton Little a fantastic five-star review.

We’re delighted to hear that purchasing your Fujifilm equipment from us was such a smooth and straightforward experience. Finding the right equipment at the right price is important, so it’s great to know that we were able to offer you a deal you were genuinely happy with.

We also appreciate you mentioning the hassle-free service and delivery. Our aim is to make purchasing photographic equipment as simple as possible — a competitive price, clear service and your equipment safely delivered as expected.

Most importantly, hearing that you would happily use Ashton Little again is a wonderful recommendation for our family-run business.

Thank you again for placing your trust in Ashton Little. We hope your Fujifilm equipment has served you well over the years and we would be delighted to welcome you back.

Kind regards,
Phil
Ashton Little

Valutata 5 stelle su 5

Cheap, fast, great!

They are great! I bought a Canon 250d cheaper than any other website, with one day delivery. Bought it on Saturday and was expecting maybe on monday. When I realized it wont arrive on Monday I sent an email and they answered me at the same time telling me will arrive in the next day (today), the camera is here in my hands now, arrived 30 minutes ago, boxed, brand new, with no marks... You can trust them, I'm a real person, I live in Nottingham/UK, and theres no one paying me to do this review! Haha

18 agosto 2020
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Risposta di Ashton Little

Thank you for such a brilliant five-star review — this one certainly made us smile!

We’re delighted that you found your Canon EOS 250D at such a competitive price and, most importantly, that it arrived brand new, boxed and exactly as expected.

We also really appreciate you mentioning the communication from our team. When you contacted us regarding the delivery, we were pleased to be able to respond straight away, confirm when your camera would arrive and make sure you were kept informed.

Your comments about being able to trust Ashton Little mean a great deal to us. As a family-run UK business, we understand that customers purchasing from us for the first time may want some reassurance, particularly when our prices can be considerably lower than elsewhere.

Thank you for putting your confidence in Ashton Little, and for taking the time to reassure other customers by sharing your own experience. We hope your Canon 250D has given you many years of fantastic photographs!

Kind regards,
Phil
Ashton Little

Valutata 5 stelle su 5

Canon EOS 800D body and lens

I made a mistake with my order and Ashton Little's customer services were able to sort it out for me to my complete satisfaction. The website may look a bit dated but it was easy to use and had all the information I needed.

The camera arrived when expected, communications were good and I will happily use them for future purchases.

16 agosto 2020
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Risposta di Ashton Little

Thank you very much for your five-star review and for sharing your experience with Ashton Little.

We’re really pleased that our customer service team was able to quickly resolve the mistake with your original order and make sure everything was corrected to your complete satisfaction. We know mistakes can happen when ordering, and we always try to make resolving them as straightforward as possible.

It’s also great to hear that your Canon EOS 800D arrived when expected and that you were happy with the communication throughout your purchase.

We appreciate the comment about our website too! Things may have looked a little different back in 2020, but behind the website has always been a family-run business focused on looking after its customers and offering great photographic equipment at competitive prices.

The fact that you would happily choose Ashton Little again for future purchases is a wonderful recommendation.

Thank you again for placing your trust in us and for your support.

Kind regards,
Phil
Ashton Little

Valutata 1 stelle su 5

Terrible non existent customer service from the sales dept

I purchased a Canon EOS 90D and chose next day delivery as it was a last minute decision for a birthday present for my partner. I ordered on the Saturday, so my assumption was in reality it would arrive Tuesday (allowing for the weekend), with the said Birthday being on the Wednesday. Perfect!..... or so I thought
Later into Tuesday I sent an email to them asking for confirmation that it would be delivered that day, only to then be informed that there had been a delay and the order would now be delivered Friday! I wasn't very happy, surely a courtesy email would have not been too much trouble to send to inform me, and not me having to chase it up!
Oh well, so, Friday came and I emailed again for an update, to be told it would now be Monday!
By this time I'm truly unimpressed that I have to do all the chasing to get any information.
I booked Monday off work so that I could be home all day for delivery and emailed asking for a tracking number.... to be told I could track from that evening for delivery Tuesday :( (It did eventually arrive on that Tuesday).
I totally appreciate that delays can happen, and it was a last minute purchase, but the total lack of communication and continued chasing them for it was terrible, I'll never use them again and will get everything else from another company

7 agosto 2020
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Risposta di Ashton Little

This is a rare bad experience. Certain areas of the country have encountered delays at certain times due to the Pandemic. Carriers are handling in many cases increases of 100%. We never want delays for our customers or poor communications but during the challenging 6 months we are appreciative of the efforts of all of the logistics companies.

Valutata 5 stelle su 5

over the moon with my new camera and…

over the moon with my new camera and tri lens package very quick delivery next day in fact and i will shop with them again without doubt

15 luglio 2020
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Risposta di Ashton Little

What a lovely review — thank you for giving Ashton Little five stars!

We’re delighted to hear that you were “over the moon” with your new camera and three-lens package. There’s nothing better than receiving new camera equipment and being able to start enjoying it straight away, so we’re especially pleased that everything reached you the very next day.

We really appreciate you placing your trust in Ashton Little for your purchase, and hearing that you would shop with us again “without a doubt” is a fantastic compliment to our team.

As a family-run business, recommendations and returning customers mean a great deal to us. We hope your camera and lenses have captured plenty of wonderful memories over the years.

Thank you again for choosing Ashton Little.

Kind regards,
Phil
Ashton Little

Valutata 5 stelle su 5

Hi Just a quick note regarding my…

Hi Just a quick note regarding my purchase of my husbands new camera. He is over the moon with it and was very surprised how fast delivery was. Thank you.

15 luglio 2020
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Risposta di Ashton Little

Thank you for taking the time to leave such a lovely five-star review.

We’re delighted to hear that your husband was over the moon with his new camera. A new camera makes a fantastic gift, so it’s wonderful to know that it was such a successful surprise.

It’s also great to hear that you were impressed by how quickly the order arrived. We know that when something is being purchased as a gift, getting it delivered safely and promptly is especially important.

Thank you for trusting Ashton Little with such a special purchase. As a family-run business, comments like yours are always greatly appreciated by our team.

We hope your husband has enjoyed many years of photography with his camera and captured plenty of memorable moments along the way.

Kind regards,
Phil
Ashton Little

Valutata 5 stelle su 5

Excellent service

Ordered a Canon 6d on the Friday and delivered on Tuesday morning. Excellent product and price. Will definitely use them again. One very small thing but it would have been reassuring if I had received a confirmation email.

30 giugno 2020
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Risposta di Ashton Little

Thank you for your five-star review and for choosing Ashton Little for your Canon 6D.

We’re really pleased to hear that you were happy with both the camera and the price, and that your order placed on Friday was safely delivered on Tuesday morning.

We also appreciate you mentioning the confirmation email. Feedback like this is genuinely useful to us, and we completely understand that receiving confirmation and regular communication provides important reassurance when purchasing valuable camera equipment online. It is something we have worked to improve as our business has grown.

Most importantly, hearing that you would definitely use Ashton Little again is a fantastic recommendation and one we greatly appreciate.

Thank you for supporting our family-run business and for taking the time to share both the positives and an area where we could improve.

Kind regards,
Phil
Ashton Little

Valutata 5 stelle su 5

Quick delivery at a great price

Quick delivery, great customer service and very happy with the end result! Great Prices too!

28 giugno 2020
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Risposta di Ashton Little

Thank you for taking the time to leave Ashton Little a five-star review.

It’s fantastic to hear that you were so pleased with your purchase and that everything came together exactly as you hoped. Quick delivery, helpful customer service and a great price are all important to us, and it’s lovely to see all three recognised in your comments.

We work hard to make buying photographic equipment straightforward and affordable, while still giving customers the personal service they should expect from a family-run business.

Thank you again for choosing Ashton Little and for sharing your experience. We really appreciate your support and hope we can help with your next camera, lens or accessory in the future.

Kind regards,
Emma
Ashton Little

Valutata 5 stelle su 5

New camera

Ordered canon 800d and sigma 150-600mm lens, very happy with both, great service, promised next day delivery spot on, would definitely recommend Ashton little if you're looking to purchase camera gear

12 giugno 2020
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Risposta di Ashton Little

Thank you for such a fantastic five-star review and for recommending Ashton Little.

The Canon EOS 800D paired with the Sigma 150-600mm lens is a brilliant combination, and we’re delighted to hear that you were so pleased with both pieces of equipment.

It’s also great to know that our next-day delivery arrived exactly as promised and that the service you received matched your expectations. When customers are investing in new camera equipment, we want the entire experience — from ordering through to delivery — to be straightforward and reliable.

Your recommendation of Ashton Little to other photographers looking for camera equipment is especially appreciated. Word-of-mouth and genuine customer recommendations have always been incredibly important to our family-run business.

Thank you again for trusting us with your purchase. We hope the Canon and Sigma combination has captured some amazing images for you over the years.

Kind regards,
Emma
Ashton Little

Valutata 5 stelle su 5

My experience: FLAWLESS

My experience with Ashton Little has been flawless.
- All my pre-sales questions were answered fully and very promptly.
- The camera arrived on time and as described.
- Prices are very competitive.
A definite 5-star experience!

11 giugno 2020
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Risposta di Ashton Little

Thank you for describing your experience with Ashton Little as “flawless” — we couldn't ask for a better compliment.

We’re particularly pleased that you highlighted the service you received before placing your order. Taking the time to answer customers’ questions fully and promptly is an important part of what we do, especially when someone is considering investing in new photographic equipment.

It’s equally great to hear that your camera arrived on time and exactly as described, and that you found our pricing very competitive.

For a family-run business like ours, knowing that the combination of helpful advice, reliable delivery and great value resulted in a definite five-star experience is extremely rewarding.

Thank you for placing your confidence in Ashton Little and for taking the time to share such positive feedback.

Kind regards,
Emma
Ashton Little

Valutata 5 stelle su 5

Fantastic service

Wow, what great service, ordered a new Nikon D3500 with twin lens kit, tripod and case. great price, ordered on Sunday afternoon, it arrived Tuesday lunchtime.

2 giugno 2020
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Risposta di Ashton Little

Thank you for the fantastic five-star review — we’re delighted that you were so impressed with the service you received from Ashton Little.

The Nikon D3500 twin-lens kit, tripod and case makes a brilliant complete photography package, and it’s great to hear that we were able to offer the whole setup at such a competitive price.

We’re especially pleased with the turnaround on this one — ordered on Sunday afternoon and safely delivered by Tuesday lunchtime. Getting new equipment into our customers’ hands quickly and making the whole purchasing process straightforward is exactly what we aim for.

Thank you for trusting Ashton Little with your new camera equipment and for taking the time to share your experience. As a family-run business, your five-star support is genuinely appreciated.

We hope the Nikon D3500 and lenses have helped you capture many fantastic photographs over the years.

Kind regards,
Emma
Ashton Little

Valutata 5 stelle su 5

Excellent service!!

Bought a Canon 800d with a 18-135 lens kit.
Great price, actually cheaper than anywhere. Delivery was fast and arrived perfectly packaged.
I would definitely recommend Ashton Little and most certainly will buy from them again.

28 maggio 2020
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Risposta di Ashton Little

Thank you for such a wonderful five-star review and for recommending Ashton Little.

We’re delighted that you were able to purchase your Canon EOS 800D with the 18-135mm lens kit from us at such a great price. We work hard to keep our pricing competitive, so hearing that we offered the best price you could find is fantastic feedback for our team.

It’s equally important to us that competitive pricing is backed up by great service, so we’re pleased that your camera arrived quickly and perfectly packaged. Our team takes particular care when preparing valuable photographic equipment for delivery to ensure it reaches customers safely.

Your recommendation and, especially, your comment that you would most certainly buy from Ashton Little again mean a great deal to our family-run business.

Thank you again for placing your trust in Ashton Little. We hope your Canon 800D has given you many years of enjoyment and some fantastic photographs.

Kind regards,
Emma
Ashton Little

Valutata 5 stelle su 5

Amazing Price and Delivery Speed

26 maggio 2020
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Risposta di Ashton Little

Thank you for the fantastic five-star review.

Short and sweet, but it says exactly what we love to hear — an amazing price combined with fast delivery.

At Ashton Little, we work hard to offer genuinely competitive prices on photographic equipment while still providing the quick and reliable service our customers expect. It’s great to know that both the value and speed of your order stood out.

As a family-run business, every five-star recommendation is genuinely appreciated and helps other customers feel confident when choosing to purchase from us.

Thank you again for choosing Ashton Little and for taking the time to share your experience. We hope to welcome you back again in the future.

Kind regards,
Emma
Ashton Little

Valutata 5 stelle su 5

canon 5d mark iv - perfect

I bought a canon 5d mark iv from here during lockdown. At first I was a bit scepticical about the price as it was much cheaper than any others I had seen. However after speaking to one of the team on the phone I felt re-assured.

The camera arrived quickly, and in perfect condition, with great comms from the team. Would highly recommend this company to anyone.

25 maggio 2020
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Risposta di Ashton Little

Thank you for such a fantastic five-star review and for trusting Ashton Little with the purchase of your Canon EOS 5D Mark IV.

We completely understand why you initially felt a little sceptical. The 5D Mark IV was a significant investment, and when you find a brand-new camera considerably cheaper than elsewhere, it is natural to want some reassurance before placing an order.

We’re really pleased that speaking directly with our team gave you the confidence you needed. Providing that personal contact and reassurance has always been an important part of Ashton Little, particularly as a family-run business.

It’s wonderful to hear that your camera then arrived quickly, in perfect condition, and that our team kept you well informed throughout — especially during the challenging circumstances of lockdown.

Your recommendation means a great deal to us. Thank you again for choosing Ashton Little, and we hope your Canon 5D Mark IV has captured many fantastic photographs over the years.

Kind regards,
Emma
Ashton Little

Valutata 5 stelle su 5

Bought a new Canon EOS 205d and it was…

Bought a new Canon EOS 205d and it was delivered within a few days. Great price, quick communications and quick delivery. Thanks!

21 maggio 2020
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Risposta di Ashton Little

Thank you for the five-star review and for choosing Ashton Little for your new Canon EOS 250D.

We’re delighted that you were pleased with the whole experience, particularly the great price, quick communication and speedy delivery. Even during the challenging circumstances of 2020, our team worked hard to keep customers informed and get their photographic equipment delivered as quickly as possible.

It’s always rewarding to hear that everything went smoothly from ordering through to receiving your new camera.

Thank you again for placing your trust in Ashton Little and for taking the time to share your experience. As a family-run business, your support and recommendation are genuinely appreciated.

We hope your Canon has served you well and captured plenty of great memories over the years.

Kind regards,
Emma
Ashton Little

Valutata 5 stelle su 5

Happy !

Really happy with the camera bought for my son's birthday and quick delivery even during covid -19 lock down . Great 5*

21 maggio 2020
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Risposta di Ashton Little

Thank you for such a lovely five-star review.

We’re so pleased to hear that the camera was purchased as a birthday present for your son and that you were really happy with both the camera and the service you received.

Getting a birthday present delivered on time is especially important, so we’re delighted that we were able to arrange quick delivery even during the challenges of the COVID-19 lockdown.

It means a great deal to know that Ashton Little could play a small part in making your son’s birthday special. We hope he was thrilled with his new camera and has enjoyed using it over the years.

Thank you again for choosing Ashton Little and for awarding us five stars. Your support of our family-run business is genuinely appreciated.

Kind regards,
Emma
Ashton Little

Valutata 5 stelle su 5

Fantastic UK based company.

Fantastic UK based company.
Ordered my Cannon 80D triple lens kit at 3pm on the Monday, delivered next day.
These guys are good.Highly recommend and will certainly use again.
Many thanks CB Devon.

21 maggio 2020
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Risposta di Ashton Little

Thank you for such a fantastic five-star review and for highlighting that Ashton Little is a UK-based company.

We’re delighted that your Canon 80D triple-lens kit, ordered at 3pm on Monday, was safely delivered the very next day. A complete kit like this is a significant purchase, so providing a fast and reliable service is particularly important to us.

Your words “these guys are good” are simple but mean a great deal to our team! Even better is hearing that you would highly recommend us and would certainly purchase from Ashton Little again.

We are proud to be a family-run UK business based in Derbyshire, offering customers competitive prices on brand-new photographic equipment backed by friendly, personal service.

Thank you again for putting your trust in Ashton Little. We genuinely appreciate your recommendation and hope your Canon kit has given you many years of fantastic photography.

Kind regards,
Emma
Ashton Little

Valutata 5 stelle su 5

Hi Lisa

Hi Lisa, my canon 70-300mm f/4-5.6L IS USM lens arrived today as promised. It arrived well packaged and in first class condition. I checked the lens out and it proved fully functional. Thanks for everything you have done for me in such a Professional manner and I can thoroughly recommend both the personnel and company for a great service.

19 maggio 2020
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Risposta di Ashton Little

Thank you for such a thoughtful five-star review and for taking the time to recognise the personal service you received from Ashton Little.

We’re delighted that your Canon 70-300mm f/4-5.6L IS USM lens arrived exactly as promised, carefully packaged and in first-class condition. It’s also great to hear that you were able to test the lens straight away and everything was working perfectly.

Your comments about the professional and personal manner in which Lisa looked after you are particularly appreciated. As a family-run business, we have always believed that good customer service should feel personal, especially when helping customers with valuable photographic equipment.

A recommendation of both our team and Ashton Little is a wonderful compliment and means a great deal to us.

Thank you again for placing your trust in our business. We hope the Canon L-series lens has served you exceptionally well over the years and captured many fantastic images.

Kind regards,
Emma
Ashton Little

Valutata 5 stelle su 5

Absolutely spot on company.

Absolutely spot on company.

Great communication with Lisa and such a pleasant surprise dealing with competent sales staff and fantastic prices. After a slew of nightmares with terrible drop-shippers I was beginning to think that if things looked too good to be true then that was the case but with Ashton Little they're as great as they seem.

UK stock, next day delivery and fantastic prices and clued up, responsive staff.

Pete

6 maggio 2020
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Risposta di Ashton Little

Thank you for such a fantastic five-star review and for describing Ashton Little as an “absolutely spot on company.”

We’re particularly pleased that the communication and service you received from Lisa gave you confidence in purchasing from us. We completely understand the caution customers can feel after experiencing poor service elsewhere, especially when a price looks considerably better than expected.

That makes your comments about UK stock, next-day delivery, fantastic prices and responsive staff especially valuable. They describe exactly the combination of value and personal service we work hard to provide.

As a family-run UK business based in Derbyshire, earning the trust of customers is extremely important to us. We want people to feel confident that behind every order is a real team who are available to answer questions and help when needed.

Thank you again for putting your trust in Ashton Little, and for such a strong recommendation of both Lisa and our business. Your support is genuinely appreciated.

Kind regards,
Emma
Ashton Little

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