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Valutata 1 stelle su 5

Camera not sent for several days despite next day delivery being promised. Couldn't telephone to speak to anyone. Emails answered but no adequate resolving of issue. Would NEVER use them again. Dreadf... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have used Ashton Little several times now to buy a Canon camera and lenses. They have always been excellent, the prices are great, often cheaper buying new from them than buying second hand on Ebay... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Pre sales communications was excellent. I wanted to check warranty and ensure the camera was not a grey import which the company was able to confirm. The price was also highly competitive and excellen... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Competitive prices. I looked to buy a new camera online and while seeing what I liked, I found the same make and model at Ashton Little at a great saving. So I purchased this one which was promptly d... Leggi di più

L'azienda ha risposto

4,3

Eccellente

TrustScore 4.5 su 5

112 recensioni

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4,3

Tutte le recensioni

(112)

14 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Great Purchase…

Having purchased a Sony A7ii full frame camera I searched for a Tamron 70-300 lens and found one at Ashtonlittle which I ordered at considerable saving on the list price. I received the lens via DPD very promptly and I can not fault the service I received from Ashtonlittle

4 luglio 2024
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Risposta di Ashton Little

Thank you for your purchase from Ashton Little, brand new photography equipment supplies. Hope you are enjoying using your Tamron 70-300mm Lens. Glad you enjoyed our great prices, customer service and fast delivery. Thank you for your custom.

Valutata 5 stelle su 5

Nikon D7500

Have been looking to upgrade my DSLR to a Nikon D7500 for a while now. As it is such a popular camera, good second hand examples are few and far between. I decided, therefore, to buy new. Ashton Little were by far the cheapest. Ordered last Wednesday, it arrived on Friday morning. Well pleased with it. Would definitely recommend this company. Great products, great prices, and great Customer Service...what's not to like.

19 luglio 2024
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Risposta di Ashton Little

Thank you for your purchase from Ashton Little, brand new photography equipment supplies. Glad you are enjoying using your Nikon D7500. Glad you enjoyed our very competitive prices. Thank you for your custom.

Valutata 5 stelle su 5

I’ve just taken up wildlife photography…

I’ve just taken up wildlife photography in my retirement as a pastime. I wanted some advice about the best camera kit to buy. Phil pointed me to a great beginner camera kit on the website that included all I needed to start taking photos of wildlife. Delivered the next day. Couldn’t be happier. Have started to take some great shots out and about. Would highly recommend Ashton Little to other photography enthusiasts.

5 luglio 2024
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Risposta di Ashton Little

Thank you for your purchase from Ashton Little, brand new photography equipment supplies. Hope you are enjoying using your beginner camera kit for wildlife. Glad you enjoyed our and customer service and fast delivery. Thank you for your custom.

Valutata 1 stelle su 5

Review for Middleton Hill Limited

[EDIT 3: The operator of Ashton Little, Middleton Hill Limited, also operates "Pro-Camera" which is where I placed my order. They have highlighted a concern that this review is not related to AshtonLittle because my order was with "Pro-Camera". They are threatening me with legal action and researching irrelevant details about my life using the information I gave them to fulfil my order. I am happy to make it clear to the reader that this review is of Middleton Hill Limited, which operates Ashton Little, as per the details of my review below.]

I used "Pro-Camera", which is the same as this company (same address on website, same website design, etc).

I wanted to order a camera that was advertised as Next Day delivery. I emailed on Monday to ask if they had one in stock and could delivery by Thursday, which is when I needed it by. They emailed back to say they had one in stock, and a minute later I had replied to say I would buy it (asking them to email if any issues), and 5 mins after that I'd checked out.

I emailed to ask for a tracking number. I was told it would be delivered on Friday. I said this was likely too late, and they said that they'd escalate this to their shipping manager. It's now Wednesday. I asked when I'd get a tracking number, and was told that I'd get a tracking number next Monday for delivery on Tuesday.

This is too late for me, and I now don't trust any date they give. I have asked for a refund, but am skeptical about whether it will be processed any time soon. Luckily I paid via credit card so have Section 75 protection.

[EDIT 1: The company says it has refunded me (waiting to see it in my account) but has called and emailed to ask if I'll remove this review. I am inclined not to, because it accords with other experiences that I'd been worried about before ordering and I wouldn't have ordered had I known I'd have this experience.]

[EDIT 2: The company has further asked that I remove this review as I purchased via "Pro-Camera", but both websites share an address and telephone number and and the "about us" pages of both websites name the company as Middleton Hill Limited with the same company registration number.]

[EDIT 4: I have now received a refund from NextDayCamera]

[EDIT 5, 14th September 2026: More than two years after this ordeal, I'm still getting chased by the business owner who is flagging these reviews with TripAdvisor, meaning I have to constantly defend them. I've just removed URLs from this review, because apparently this is now a reason for TrustPilot to remove genuine reviews. I stand by my review, including finding it weird that someone acting on behalf of this business used my information to research my volunteering roles and refer to these in an email threatening me about these reviews.]

17 luglio 2024
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Risposta di Ashton Little

We are disappointed by this review and believe several statements require clarification.

The order was placed through Pro-Camera, operated by Middleton Hill Limited. Unfortunately, the requested delivery timescale could not be achieved. The customer subsequently cancelled and a full refund was processed and received, as the reviewer confirms.

While we accept the delivery fell below expectations, we do not accept any implication of dishonesty or improper conduct. We also reject any suggestion that customer information was improperly used.

We respect a customer's right to review their experience, but equally reserve the right to correct statements which we believe misrepresent the facts.

Kind regards,
Phil
Ashton Little

Valutata 4 stelle su 5

Canon SX740

Required a Canon SX740 next day delivery however I was then advised the camera would not be with me until 4 days after I ordered it which was no good. I asked if my order could be cancelled however due to the parcel already being out for delivery they were unable to cancel it. I was understandably very frustrated with the whole situation that went on however when I asked to return it, Phil offered for DPD to collect the parcel directly from me so I didn’t need to send this myself which I was very appreciative of, from then I received a full refund for the camera. What started as a not great experience turned into a pleasant experience with Ashton Little.

8 luglio 2024
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Risposta di Ashton Little

Thank you for taking the time to share such a fair and detailed review of your experience with Ashton Little.

We completely understand the initial frustration when it became clear that the Canon SX740 would not arrive within the timeframe you needed. Unfortunately, once a parcel has progressed into the delivery network, there are limitations on what we can immediately change or cancel.

What matters to us is how we look after a customer when things don't go according to plan. We’re really pleased that Phil was able to arrange for DPD to collect the camera directly from you, saving you the inconvenience of having to organise and return the parcel yourself, and that your full refund was completed promptly once the camera was returned.

It’s particularly appreciated that, despite the initial delivery issue, you recognised the efforts made by our team and felt that the situation ultimately became a positive experience.

Thank you for your patience, understanding and four-star rating. We hope we have the opportunity to welcome you back to Ashton Little in the future and provide you with the five-star experience from start to finish.

Kind regards,
Emma
Ashton Little

Valutata 5 stelle su 5

Bought a Canon RF-S 18-150 Lens.

Bought a Canon RF-S 18-150 Lens.

Communication through the process was great and arrived on time

Great service

17 giugno 2024
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Risposta di Ashton Little

Thank you for your purchase from Ashton Little, brand new photography equipment supplies. Hope you are enjoying using your Canon RF-S 18-15 Lens. Glad you enjoyed our and customer service and fast delivery. Thank you for your custom.

Valutata 5 stelle su 5

Great service and unbeatable value

Great service and unbeatable value. My Nikon Z7 11 body arrived 24 hours after I purchased it, this is an upgrade from my Z6 11 also purchased from Ashton Little along with my Nikon Z 24-70 2.8 S lens, all 3 transactions were faultless😊

20 giugno 2024
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Risposta di Ashton Little

Thank you for your purchase from Ashton Little, brand new photography equipment supplies. Hope you are enjoying using your Nikon Z7 II with Nikon Z 24-70 2.8 S lens. Glad you enjoyed our and customer service and great prices. Thank you for your custom.

Valutata 5 stelle su 5

Excellent service thank you

Excellent service thank you . From calling you to check camera/lens compatibility to efficient dispatch . Very polite staff and satisfying to know that the items were completely trackable .
I was very confident and reassured by your company when purchasing such an expensive item .
Hope to do business with you again .
Please pass on my thanks to all involved .

23 maggio 2024
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Risposta di Ashton Little

Thank you for your purchase from Ashton Little, brand new photography equipment supplies. Glad you enjoyed our customer service and will pass your great feedback onto our customer services team. Thank you for your custom.

Valutata 5 stelle su 5

Nikon Z8

The search and ordering process is efficient. Communication of the progress of the order was good and delivery was fast and efficient. I was pleased with my purchase.

24 maggio 2024
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Risposta di Ashton Little

Thank you for your purchase from Ashton Little, brand new photography equipment supplies. Hope you are enjoying using your Nikon Z8 Mirrorless Camera. Glad you enjoyed our customer service and fast delivery. Thank you for your custom.

Valutata 5 stelle su 5

Very easy to use website

Very easy to use website, and fast delivery.

19 aprile 2024
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Risposta di Ashton Little

Thank you for your purchase with us. We appreciate your positive feedback. Regards

Valutata 5 stelle su 5

Nikon Z180-600 lens from Ashton Little…

Good Fast delivery and communication and the price was far better than anyone else I was able to find. Will definitely consider and check on first for future purchases.

17 aprile 2024
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Risposta di Ashton Little

Thank you for your purchase from Ashton Little, brand new photography equipment supplies. Hope you are enjoying using your Nikon Z 180-600mm Lens. Glad you enjoyed our great prices and customer service. Thank you for your custom.

Valutata 5 stelle su 5

Brilliant service

Brilliant service. I saved hundreds of pounds by buying from Ashton Little. They immediately responded to a query I had about dispatch. Goods arrived in perfect condition. I ordered a Nikon Z5 with Nikkor 24-50mm lens then a Canon EF 50mm lens. If I need anymore kit I will certainly buy from Ashton Little again.

12 aprile 2024
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Risposta di Ashton Little

Thank you for your purchase with us, enjoy your new Nikon Z5, a great choice. We appreciate your positive review.

Valutata 4 stelle su 5

Next Day delivery took a week.

Bought a lens from them. Good price and good communication. Their website said 'Next Day' delivery. However, it actually took a week. A worrying time. I'm very happy with the lens. It came via DPD and was well packed. It was just the 'Next Day' delivery taking a week which let them down.

12 aprile 2024
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Risposta di Ashton Little

Thank you for your order with us, we take on board your feedback and we have informed DPD of what has happened. Enjoy your new lens

Valutata 2 stelle su 5

Ordered EOS 1dx3

Ordered EOS 1dx3 , advertised as in stock and ships within 2 days. Order ack arrived promptly via email, then nothing. After waiting for a week and trying to contact via phone several times without success, sent an email asking for status and was told order was cancelled and a refund sent. Refund arrived ok , but what a waste of time.

20 febbraio 2024
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Risposta di Ashton Little

Thank you for your patience with us, we immediately refunded your order as this was a discontinued line. Apologies we could not fulfil the order.

Valutata 5 stelle su 5

contact

All good kept informed
Very good service article arriving in a few days time
Would use again

11 gennaio 2024
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Risposta di Ashton Little

Thank you for your purchase from Ashton Little, supplying a wide range of brand new photography equipment. Glad you enjoyed our customer service. Thank you for your custom.

Valutata 5 stelle su 5

Speedy delivery

Needed the camera kit quickly due to a work trip and it arrived just in time. Couldn’t fault Ashton little at all!

2 ottobre 2023
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Risposta di Ashton Little

Glad we could support you by shipping in time before your work trip. Thank you for your purchase with us

Valutata 5 stelle su 5

Ordered lense 1500hrs thursday arrived…

Ordered lense 1500hrs thursday arrived 0900 friday well packed and cheaper than some people sell used.
Brilliant

22 settembre 2023
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Risposta di Ashton Little

Thank you for your order with us, we will pass your feedback on to the team. Glad you like our prices

Valutata 5 stelle su 5

First time order

First time i had ordered from this company. The service was excellent. Delivery was within the 24 hour period they stated. Will definatly use them again.

4 agosto 2023
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Risposta di Ashton Little

Glad you enjoyed our customer service and will pass your comments onto our team. Thank you for your custom.

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