Had a fault error code that prevented me from getting hot water. Lee very quickly resolved the issue over the phone. Helpful and friendly communication.
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Rave Review for Rob Outstanding boiler service Rob was absolutely fantastic from start to finish. He arrived on time, parked sensibly without blocking anyone, and got straight to work. Polite, har... Leggi di più
Spoke to Lee, as sorted appointment out for tomorrow, don't understand why the engeerner can turn gas of and go with out sorting problem, then I have to spend over 24 hours getting someone back. Mak... Leggi di più
I rang the Customer Service Department today and spoke with Lee. He was extremely helpful and knowledgeable and my enquiry was resolved positively and quickly.
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Le persone hanno visualizzato anche
Had boiler fault over bank holiday…
Had boiler fault over bank holiday weekend contacted maintenance on Tuesday and arranged for engineer to come on Wednesday. Engineer,Dom ,arrived at time he said he would,diagnosed fault quickly and rectified also carried out annual service which was booked in for next month saving us all time. Was very impressed by Dom and service department.
Great experience
Dom was are engineer today he was on time polite and friendly. He left no mess and was very professional.
What a job.
Dom the gas engineer had to traverse 2 full flights of stairs into the attic. As he took off the boiler cover he could smell gas. So having to sort the gas smell and service the boiler as well as run up and down stairs many times he must have been exhausted at the end of the job, poor guy.
Friendly from start to finish and…
DOM the engineer was Friendly from start to finish and explained everything he had done.
Service engineer (Dom) was very…
Service engineer (Dom) was very courteous and efficient. Intermittent problem identified and rectified.
A very professional engineer attended…
A very professional engineer attended talked us through the problems
It was fixed in a timely manner
Dom was courteous and professional
We would certainly recommend him
Great service technician was very…
Great service Dom the technician was very friendly and helpful
Dom came and sorted boiler out..
Dom came and sorted boiler out..
Nice chap shows us a few tricks to save money
Don has serviced our boiler several…
Don has serviced our boiler several times and have never had problems between visits.
Today he set up a new thermostat for us and spent time explaining how to use it .
Dom is always very friendly and we are both happy and confident that our boiler will not let us down due to this excellent service
Dom my boiler service man did a great…
Dom my boiler service man did a great job with my annual boiler service he was very efficient and polite Mrs Morrell
Very happy with the service
The engineer DOM did the annual service on our boiler a couple of days ago. We found Dom to be very personable and friendly. He was very polite and is a credit to the company in our view.
Quick and prompt diagnosis and fix
Quick and prompt diagnosis and fix. Dom, our engineer was very helpful in explaining what he was doing.
Brilliant service from Dom today
Brilliant service from Dom today, arrived on time, very efficient with the boiler service. Polite and friendly
Great boiler service by Dom.
Great boiler service by Dom.
Dom sent a text early morning as shown on his tablet unfortunately my network didn't pull this through, not his fault. Dom explains the whole service stage by stage answering any questions I had about this and other parts of the system comprehensively. He was very informative
Service Engineer
Dom the service engineer was really nice and helpful. A pleasure to have someone who goes that extra mile to help you.
So helpful even took he's boots off and…
So helpful even took he's boots off and explained everything 10 out of 10
Very prompt and effective help by phone!
We did not have to wait very long for the phone to be answered. Jodie immediate reassured us that she could help us to get our central heating working again and she did so… very calmly and clearly. We are very, very grateful for her help!
This company is a rip off
This company is a rip off, charges ridiculous amounts for servicing and maintenance (when contract states annual service is free of charge) just throws loads of figures at you and threats about defaults.
Have explained many times about financial and work situation changed since 10 years ago and struggling to make their increasing payments but met with no compassion and Initially told to go to citizens advice to see if I could get more money....That's helpful! People there are rude, unempathetic and don't care about personal circumstances just want the money coming in.
There service engineer Dom always…
There service engineer Dom always explains what he is doing on his service visit. When I book it in I always ask for Dom. Its handy that I get notified when the engineer is on his way. That way I can get on with day to day stuff rather than waiting in all day.
a complete waste of time.
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