Arcina Ori Recensioni 46

The dresses are overpriced and didn’t really blow my hair back. At that price point I expected more

Amazing quality dresses, incredible staff, Jaimee has been so so helpful!

Ordered the Ramona dress and it’s absolutely stunning! It was a little long for my liking (for reference, I’m 175cm tall), but that’s an easy fix with alterations. Jaimee was fantastic to deal with when following up on my order, and once it was shipped, it arrived within 24 hours.

Jaimee is the best! She has been so kind and helpful navigating an exchange when the size up was temporary sold out! I’m so excited to wear the Ramona dress for my best friend’s wedding in Italy! The customer service and quality of dress is 10/10!!!

I will forever be a loyal Arcina Ori customer! Not only are their products beautiful and amazing quality, the customer service is second to none. Jaimee was always super responsive, friendly, and helpful - - everything you want in a company that deals with consumers! I will always return to make purchases before going elsewhere! Thank you!

Extremely kind, honest, and incredibly prompt. It is rare to find such genuine care and transparency: it feels like they value my request and keep a close eye on everything for me. Truly top-tier guest service.

Not only was the customer service I received, next to NONE, the quality of my piece is just beyond.
After purchasing the wrong size for my birthday dress (and a mild freak out!) the customer service team allowed me to book my own courier and swap the dress for the correct size, all within the same day! The dress was also sold out online and somehow they sorted the right one for me. I am so grateful to Jaimee and the team for making my birthday dress dreams come true!

Jaimee is beyond helpful!

Excellent customer service and the dresses are beautiful!

Jaimee has been so helpful when I needed to exchange a dress. She was so easy to communicate with, her replies were so prompt and really made me feel at ease as the dresses are going to be for my bridesmaids! She made the experience so seamless and she was lovely

Jaimee and the team at Arcina Ori have gone above and beyond for me when purchasing 5 dresses for my bridesmaids, including helping with product questions and restock notifications. The quality of the dresses is truly reflective of the price point, will be a returning customer forever!

Reached out to the Arcina Ori team for help on an item I had purchased, they went above and beyond to help me sort my issue when they didn't have a requirement to. Jaimee was amazing and I'm so happy with their willingness to help, will be purchasing from them again

My niece bought the gorgeous Arabella dress in beige for her reception gown. Jaimee, from customer care, was very kind enough to give her an extension on the return window so she could buy the same dress in 2 sizes, and return the one that didn’t fit as well as the other. We were very appreciative of this opportunity. Both customer service and dress quality were second to none!

While the dress purchased was not suitable [unfortunately.] Jaimee was very helpful to help arrange the return, and refund.

AO accidentally oversold me a dress, and Jaimee quickly arranged a store credit with no hassle. When I reordered and needed to return it again, she was just as helpful and responsive. I'll be purchasing as soon as the dress is restocked. Amazing customer service - she’s the reason I’ll keep shopping here! Cheers to her and the amazing support she provides. x

I had such a wonderful experience! Jaimee was incredibly kind, responsive, and helpful throughout the entire process. I needed to process an exchange, and everything was handled quickly and seamlessly. The return was super speedy, and communication was always prompt and clear.

I genuinely couldn’t be happier with the service and would highly recommend it to anyone. It’s so refreshing to have such a positive experience, especially when it could have easily been stressful. I’ll definitely be back for many more purchases after this 😊 thanks again xx

I received my dresses very quick, and they are beautiful, more beautiful than I expected. The communication with the team was excellent and I will definitely buy again

I ordered the Paloma dress and I am genuinely very satisfied with it. The fabric is thick and high-quality, and the cut is very flattering.

However, I would recommend paying close attention to the size chart, as I found it a bit misleading. After taking my exact measurements, a size M seemed perfect, but when it arrived, I couldn’t even zip it up. I had to exchange it for a size L, which fits me perfectly.

Aside from this small issue, I am very happy with my purchase and would definitely order from them again in the future.

I recently contacted Arcina Ori customer care as I was unsure about sizing for my first purchase. The measurements were throwing me off, so I reached out for guidance before ordering.

Jaimee was incredibly kind, responsive, and helpful. She took the time to review my measurements I sent through and provided clear, thoughtful advice that made me feel confident in choosing the right size. Her communication was warm and informative.

The dress itself is beautiful exactly as expected. I am on the shorter side, so it is a little long and I’m having it altered, but the fabric feels thick and high quality. The fit is flattering and really complements my figure. Overall, such a positive experience from customer care through to the final product.

Arcina Ori is a beautifully run and highly professional business. I needed to exchange an item, and the process was seamless and completely stress-free. The service was exceptional, and the clothing is absolutely beautiful!!! Jaimee was a pleasure to deal with. Highly recommend.