We were more than happy with purchases but had a minor problem with one item. Sarah immediately replaced it for us so problem solved in no time. Great Customer Service Sarah and Arabella Cleo.
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Scopri cosa dicono le persone
I was looking for that exact necklace and looking at numerous websites arabellacleo looked the best quality and had the best reviews so I decided to buy it. I haven’t worn it as yet but the quality l... Leggi di più
The items purchased I thought varied in quality. The necklace with small balls was very disappointing, can hardly see. It would be nicer if chain was thicker. Loved the bracelet and earrings. Arrive... Leggi di più
My first experience of buying from Arabella Cleo was good. I am a private buyer who made a purchase of 1 item only. But the service was excellent. A phone enquiry was handled courteously and comp... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Arabella Cleo is a jewellery designer based in Melbourne, Australia. Founded in 2018, we pride ourselves on being a small, independent business that is women owned and operated. We utilise high quality materials including freshwater pearls, genuine crystals and gemstones as well as 18 karat gold and 925 sterling silver. We aim to provide exceptional customer service and enjoy connecting with our wonderful customers and community. Arabella Cleo offers rings, bracelets, necklaces and earrings with a focus on timeless yet modern designs. Our goal is to provide fashionable, high quality jewellery at an attainable price point.
Informazioni di contatto
GPO, 3000, Melbourne, Australia
- info@arabellacleo.com
- arabellacleo.com
4,5
Eccellente
137 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very disappointed with how frail the…
Very disappointed with how frail the bracelets are. I don’t think they will last very long. I bought them for my self daughter and grandaughter for something very special we can wear together. I am very concerned they will stand up to being worn. I am actually deciding whether to return for refund because of frailty
29 agosto 2024
Birthday present
Quick responses to questions and prompt delivery. Birthday girl loved the gift.
26 agosto 2024
Bought this ring as a placeholder while…
Bought this ring as a placeholder while my engagement ring is getting re-sized! Have loved putting this on everyday, and it will make for a great travel ring if in the future I don’t want to take my real one on overseas trips ☺️
26 agosto 2024
Fantastic pieces
Communication was above and beyond and the necklaces I bought are gorgeous.
19 agosto 2024
Slow delivery but great customer service
Quality of jewellery and packaging is beautiful. Customer service was responsive. But delivery took 2 weeks from order date. So take that into account when ordering.
1 agosto 2024
I havent received my package yet and I…
Thank you, I have received the earrings now and I appreciate the quick reply to my comment:) I feel heard.
25 luglio 2024
Risposta di Arabella Cleo
Hi Sara,
Thank you for your order and for taking the time to leave a review. Apologise for the wait for the package, I have tracked your order and it is scheduled to arrive today (5th of August 2024).
Shipping is done through Australia Post and you do not need to download an app, tracking can be done via the Australia Post website or through the link that you have been emailed. If you need the tracking link to be re-sent please let me know.
I hope you enjoy the earrings once your package is received. If you require any more information please reach out at info@arabellacleo.com
Kind regards,
Arabella Cleo x
Lucky last purchase
I bought the last cross bracelet for a young girl and she loved it. The mum loved it too and wears it as well.
15 luglio 2024
Stunning jewellery
Stunning jewellery, only 4 stars as took a bit longer than expected to arrive.
19 giugno 2024
I bought 2 earnings and you advertised buy 2 and get 3.
The company should do what was promised. Buy 2 and get 3 .
You sent only 2 pairs.
11 giugno 2024
Risposta di Arabella Cleo
Hi Monica,
Thank you for your order and for taking the time to leave a review. The promotion is when three items are added to your cart, the price of the third item is free which is automatically applied.
As your order was for only two items, you received the two items in your order. We would be happy to send you a third pair of earrings for free.
Kind regards, Arabella Cleo
Beautiful earrings at a reasonable price
22 maggio 2024
I wrote to you when I encountered a…
I wrote to you when I encountered a problem after receiving the item, but you didn't respond at all.
21 maggio 2024
Absolutely beautiful
Absolutely beautiful earrings and beautifully presented thank you!
21 maggio 2024
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