We were more than happy with purchases but had a minor problem with one item. Sarah immediately replaced it for us so problem solved in no time. Great Customer Service Sarah and Arabella Cleo.
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I was looking for that exact necklace and looking at numerous websites arabellacleo looked the best quality and had the best reviews so I decided to buy it. I haven’t worn it as yet but the quality l... Leggi di più
The items purchased I thought varied in quality. The necklace with small balls was very disappointing, can hardly see. It would be nicer if chain was thicker. Loved the bracelet and earrings. Arrive... Leggi di più
My first experience of buying from Arabella Cleo was good. I am a private buyer who made a purchase of 1 item only. But the service was excellent. A phone enquiry was handled courteously and comp... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Arabella Cleo is a jewellery designer based in Melbourne, Australia. Founded in 2018, we pride ourselves on being a small, independent business that is women owned and operated. We utilise high quality materials including freshwater pearls, genuine crystals and gemstones as well as 18 karat gold and 925 sterling silver. We aim to provide exceptional customer service and enjoy connecting with our wonderful customers and community. Arabella Cleo offers rings, bracelets, necklaces and earrings with a focus on timeless yet modern designs. Our goal is to provide fashionable, high quality jewellery at an attainable price point.
Informazioni di contatto
GPO, 3000, Melbourne, Australia
- info@arabellacleo.com
- arabellacleo.com
4,5
Eccellente
137 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
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Risposta di Arabella Cleo
Hi Nerida. Thank you for your review. We offer free, no reason returns as well as refunds. If you would like a refund, please email info@arabellacleo.com and we can absolutely process this for you.
Kind regards, Arabella Cleo
Risposta di Arabella Cleo
Thank you so much for taking the time to leave a review and your kind words 🤍we really appreciate your support of our small business. Love AC xx
Good quality product, exellent custopmer service
Good quality product , excellent customer service
5 marzo 2026
very helpful customer service!
19 febbraio 2026
The person i gave it to loved it shes…
The person i gave it to loved it shes happy and so am i thank you
19 febbraio 2026
Great Customer Service
We were more than happy with purchases but had a minor problem with one item.
Sarah immediately replaced it for us so problem solved in no time.
Great Customer Service Sarah and Arabella Cleo.
17 febbraio 2026
Gorgeous ring
I really love the ring. It is exactly as pictured. Great service and very fast delivery. Would highly recommend
28 gennaio 2026
I was looking for that exact necklace…
I was looking for that exact necklace and looking at numerous websites arabellacleo looked the best quality and had the best reviews so I decided to buy it. I haven’t worn it as yet but the quality looks good and it is exactly what I was after. The price was reasonable as well.
Thank you
21 gennaio 2026
A lovely necklace
A lovely necklace, sits nicely around my neck and looks very pretty. Good value.
22 gennaio 2026
Excellent Customer Service
Auspost lost my package. Arabella sent a replacement ASAP. Amazing customer service
9 gennaio 2026
Great company and beautifully made…
Great company and beautifully made jewellery, packaged lovely and great communication.
I bought the tear drop earrings for my granddaughter for Christmas and she loves them.
29 dicembre 2025
Very trustworthy business that goes…
Very trustworthy business that goes above and beyond.
Beautiful quality products with customer service that’s second to none.
Highly recommend and will be back
29 dicembre 2025
Easy to order and received order in a…
Easy to order and received order in a very timely way.
1 gennaio 2026
Stunning earrings and perfectly gift…
Stunning earrings and perfectly gift wrapped ready to give my mum on her 60th birthday. Thank you so much
1 gennaio 2026
Rip off
Earrings are tiny and would be expensive at half the price. Shipping was also slow
29 dicembre 2025
Risposta di Arabella Cleo
Hi Katherine. Thank you for talking the time to leave a review. We are very sorry to hear that you are disappointed in your purchase. We offer free, no reason returns so if you are unhappy you are more than welcome to email info@arabellacleo.com to request a refund.
Kind regards,
Arabella Cleo
Lovely hoops just a little too big
Lovely hoops just a little too big. Will be a going out pair.
29 dicembre 2025
High quality, gorgeous earrings
I ordered some silver drop earrings for my wedding, and absolutely LOVED them! Great quality and design, will defintiely be ordering more from Arabella Cleo in the future.
13 novembre 2025
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