Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

We were more than happy with purchases but had a minor problem with one item. Sarah immediately replaced it for us so problem solved in no time. Great Customer Service Sarah and Arabella Cleo.

Valutata 5 stelle su 5

I was looking for that exact necklace and looking at numerous websites arabellacleo looked the best quality and had the best reviews so I decided to buy it. I haven’t worn it as yet but the quality l... Leggi di più

Valutata 3 stelle su 5

The items purchased I thought varied in quality. The necklace with small balls was very disappointing, can hardly see. It would be nicer if chain was thicker. Loved the bracelet and earrings. Arrive... Leggi di più

Valutata 5 stelle su 5

My first experience of buying from Arabella Cleo was good. I am a private buyer who made a purchase of 1 item only. But the service was excellent. A phone enquiry was handled courteously and comp... Leggi di più

Dettagli dell'azienda

  1. Designer di gioielli

Scritti dall'azienda

Arabella Cleo is a jewellery designer based in Melbourne, Australia. Founded in 2018, we pride ourselves on being a small, independent business that is women owned and operated. We utilise high quality materials including freshwater pearls, genuine crystals and gemstones as well as 18 karat gold and 925 sterling silver. We aim to provide exceptional customer service and enjoy connecting with our wonderful customers and community. Arabella Cleo offers rings, bracelets, necklaces and earrings with a focus on timeless yet modern designs. Our goal is to provide fashionable, high quality jewellery at an attainable price point.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

137 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

I recently purchased three items

I recently purchased three items, including two rings and a necklace, and I am thoroughly impressed with the quality of all of them. Each item exceeded my expectations, showcasing excellent craftsmanship and design. The pricing is very reasonable, and the quality is truly commendable. I highly recommend buying from this seller; they offer great value and reliable service.

26 novembre 2024
Valutata 2 stelle su 5

Very disappointing

My order arrived yesterday, 28th November. I've always been happy with my purchases from Arabella Cleo, but this time I'm not.
Apart from the fact I was disappointed in the size of the pearl earrings, I believe I purchased three for two bracelets and one pair of earrings. I received ONE bracelet and TWO pair of earrings.
Such a shame as the bracelets were to be gifts and I don't have anyone to give the second pair of earrings to.

28 novembre 2024
Logo di Arabella Cleo

Risposta di Arabella Cleo

Hi Lyndel,

Thank you for taking the time to leave a review and for supporting our small business with multiple orders. We are sorry to hear that you are disappointed.

We have reviewed your order and you purchased 2 pairs of earrings and 1 bracelet, meaning you have been sent the correct items. Please refer to your emailed order confirmation for your reference.

However if this is not what you are after we offer free returns so you are more than welcome to return your items. We can also send you out another bracelet free of charge if you would prefer.

Kind regards,
Arabella Cleo 🤍

Valutata 5 stelle su 5

Excellent

I got a set of earrings and two rings to wear to a wedding. Speedy shipping, great quality. I loved each piece so much.

31 ottobre 2024
Valutata 2 stelle su 5

Poor quality (plastic) jewellery bought wholesale from overseas. Not worth the price tag.

Arabella Cleo’s jewellery is sadly plastic, bought from wholesale overseas & not good quality.
I thought for the price they would be better than the same quality/design of jewellery sold at Kmart - but the only difference between the two was the price tag ;(.
I ended up having to give my sister a different gift for her birthday given the poor quality earrings would have been an insult for her 21st.

You seem like a lovely person Arabella, I hope you choose to do wholesale for locally Australian-made briccabrack in the future, there are many artists here looking for sellers like you - your business is powerful and I wish you didn’t ship poor quality items from overseas.

20 settembre 2024
Valutata 5 stelle su 5

Highly recommended

Really good friendly communication, fast and efficient
I’ve ordered a bracelet which came in a really nice pouch, which is perfect for a present
I recommend 100%

23 settembre 2024

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più