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AquaTru Recensioni 

325
TrustScore 4 su 5

4,0

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

About 3 years ago bought a water purifier which failed almost immediately, the replacement also failed. Then I bought an AquaTru classic and it has worked flawlessly for the last year and a half. A... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

I bought an AquaTru machine that broke down less than 6 months after purchase. Despite being fully covered by the 2-year statutory European warranty, resolving this issue has turned into a complet... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We are on vacation so we put a different “ship to” address for this order. Some businesses still ship to the billing address even if a different ship to address is entered. To our delight AquaTru deli... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Great product, good tasting water, would recommend to anyone interested in fresh clean water source. Just need to adjust to the routine of fill and refill—which is not difficult at all.

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di filtri per l'acqua
  2. Azienda di depurazione dell'acqua

Scritti dall'azienda

AquaTru water purifiers use patented 4-Stage Reverse Osmosis purification that transforms your tap water into pure, delicious, clean water you can trust. AquaTru removes what most filters miss — Forever Chemicals (PFOA/PFOS), Microplastics, lead, and more.


Informazioni di contatto

4,0

Molto buono

TrustScore 4 su 5

325 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,0

Tutte le recensioni

(325)

276 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Amazing product and one I sought out…

Amazing product and one I sought out for months before making a decision. It was worth all the effort and my favorite purchase for my new apartment.

10 giugno 2026
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Risposta di AquaTru

Hello Kevin​, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.

Team AquaTru / Melissa

Valutata 5 stelle su 5

Safe choice!

The water purifier works as expected with no set-up hassles. The parts and filters are readily available and easy to replace which makes operation and maintenance a breeze.

11 giugno 2026
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Risposta di AquaTru

Hello Kartikeya, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.

Team AquaTru / Melissa

Valutata 5 stelle su 5

AquaTru Carafe

I purchased the AquaTru Carafe and have been using it for almost a month. One thing I highly recommend is watching the YouTube video that shows how to unpack, set up, and flush the filters. I also suggest running additional cycles beyond the required amount—about five extra worked well for me.
After the initial setup, the water became incredibly crisp, clean, and clear. I liked it so much that I purchased an extra carafe so I can always have two ready to use. I've found myself drinking much more water because it tastes so good. Overall, I'm very happy with my AquaTru Carafe and would definitely recommend it.

10 giugno 2026
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Risposta di AquaTru

Hello Deborah, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.

Team AquaTru / Melissa

Valutata 2 stelle su 5

It’s loud and wasteful in water

It’s loud and wasteful in water. I don’t like it.

10 giugno 2026
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Risposta di AquaTru

Hello Patti, we’re sorry to hear about your experience and understand how frustrating this must have been.
Our goal is always to provide excellent service and ensure you consistently enjoy clean, high-quality water. We truly appreciate you sharing your feedback, as it helps us continue improving our products and support.

Team AquaTru / Melissa

Valutata 5 stelle su 5

product (glass carafe) initially came…

product (glass carafe) initially came broken due to shipping. called and explained what happened and was immediately issued a new order and was refunded shipping costs on the original order and replacement.

10 giugno 2026
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Risposta di AquaTru

Hello Marianne, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.

Team AquaTru / Melissa

Valutata 5 stelle su 5

Love the product and customer service.

First of all, I love your product! I trust that I am drinking clean, purified water. You sent the filters that I needed quickly so I could replace them myself. I ordered each one of my children a water purifying system for their house. Thank you!
Mary

10 giugno 2026
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Risposta di AquaTru

Hello Mary, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.

Team AquaTru / Melissa

Valutata 5 stelle su 5

A Necessity!

We have had AquaTru for years and feel it is the best filtration system we could add to our condo. We have no cat odors, no musty smells, no lingering food odors.

10 giugno 2026
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Risposta di AquaTru

Hello Dee​, thank you for taking the time to share your experience with us!  Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.

Team AquaTru / Melissa

Valutata 5 stelle su 5

Works great

Works great, love it.

10 giugno 2026
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Risposta di AquaTru

Hello Angelina​, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.

Team AquaTru / Melissa

Valutata 5 stelle su 5

My concern about the taste of the water…

My concern about the taste of the water was addressed right away and I was shipped a new filter.

10 giugno 2026
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Risposta di AquaTru

Hello Rosellen, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.

Team AquaTru / Melissa

Valutata 5 stelle su 5

As.of right now my system is working…

As.of right now my system is working outstandingly! Thanks

10 giugno 2026
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Risposta di AquaTru

Hello Paul​, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.

Team AquaTru / Melissa

Valutata 5 stelle su 5

The carafe came on time and was nicely…

The carafe came on time and was nicely packaged. The instructions for set up and operation were clear and helpful. Once set up the water tasted great. Thank you for a countertop RO system that is easy to set up, portable and wastes so much less water!

9 giugno 2026
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Risposta di AquaTru

Hello Carin, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.

Team AquaTru / Melissa

Valutata 5 stelle su 5

I love the product

I love the product! I no longer have to buy bottled water and worry about the plastic.

11 giugno 2026
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Risposta di AquaTru

Hello Dede​, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.

Team AquaTru / Melissa

Valutata 1 stelle su 5

Junk

I’m not pleased with my experience. I wish I listened to reviews not sponsored by influencers. The filter is cheap. When I received it, most of the pieces were damaged. The glass container and the water tank were shattered and the electric cable had a manufacturing defect. They shipped everything without any bubbles or protection. I asked for a return for a refund due to this experience but they insisted to send replacement parts. Two weeks went by and the replacement parts were never shipped.
I messaged them and asked to return the product for a refund. Note that they won’t refund shipping costs which I think is rational. They will also charge you $26.99 for return shipping. So I basically lost $53 to get junk in the mail. Please do your research and go somewhere reputable. Also don’t listen to influencers or social media ads… they’re a bunch of phonies.

19 giugno 2026
Non scritta su invito
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Risposta di AquaTru

Hello Meg, we’re sorry to hear about your experience and we’d be more than happy to help get this resolved for you. Could you please provide us your order number? So we can provide further assistance.

Team AquaTru / Melissa

Valutata 4 stelle su 5

Love it all except one thing

Love it all except one thing. The fill tank is difficult putting back on, the small port takes a bit of force, and starts pumping even if not all the way down.

11 giugno 2026
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Risposta di AquaTru

Hello Daniel, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.

Team AquaTru / Melissa

Valutata 5 stelle su 5

Although my first unit was defective…

Although my first unit was defective and it stopped working after 4 days, the second one is performing great and as described!
Love the design and easiness of its use. Great for the price!
Very satisfied with customer service, kudos to Luisa, who helped me get through the frustrating times of the first unit and professionally assisted throughout the process of getting a new one!
Water tastes so much better with AquaTru!

10 giugno 2026
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Risposta di AquaTru

Hello Justyna, thank you for taking the time to share your experience with us! We’re delighted to hear you had a great interaction with our customer service team.
Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.

Team AquaTru / Melissa

Valutata 5 stelle su 5

Life changing

Life changing. After a medical scare, my husband and I started taking our health more seriously. Improving our water was the top priority. We purchased the counter top carafe and the shower head. Couldn’t be happier with the quality, function, and experience of both. We could feel a difference almost immediately. 10/10 would recommend.

10 giugno 2026
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Risposta di AquaTru

Hello Sidney, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.

Team AquaTru / Melissa

Valutata 5 stelle su 5

Your company has from the beginning…

Your company has from the beginning years ago has always been committed to the best products and service. ALWAYS

11 giugno 2026
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Risposta di AquaTru

Hello Susan​, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.

Team AquaTru / Melissa

Valutata 5 stelle su 5

I love my Aquatru water filter system

I recently moved to Arizona, and the hard water was just not working for my tastebuds or my body. After reading many, many articles and reviews, I chose the Aquatru system, and I made the right choice. It turns my municipal water into great tasting drinking water. The system is very easy to use and set up. I bought a second carafe so that I can keep one full carafe in the fridge and never run out of filtered water. It is so much easier to keep hydrated now, and the water also makes great tasting coffee.

10 giugno 2026
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Risposta di AquaTru

Hello Mary​, thank you for taking the time to share your experience with us!  Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.

Team AquaTru / Melissa

Valutata 5 stelle su 5

Clean water

11 giugno 2026
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Risposta di AquaTru

Hello Abdulhussein, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.

Team AquaTru / Melissa

Valutata 5 stelle su 5

Amazing quality water

Amazing quality water that is easy to use, easy to fill up, takes little space, and is aesthetically pleasing. We went from a gravity Waterdrop system to this and are very happy with it!

11 giugno 2026
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Risposta di AquaTru

Hello Alex, thank you for taking the time to share your experience with us! Your feedback truly means a lot to us, and we appreciate you choosing us. If you ever need anything in the future, we’ll be more than happy to assist.

Team AquaTru / Melissa

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