About 3 years ago bought a water purifier which failed almost immediately, the replacement also failed. Then I bought an AquaTru classic and it has worked flawlessly for the last year and a half. A... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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About 3 years ago bought a water purifier which failed almost immediately, the replacement also failed. Then I bought an AquaTru classic and it has worked flawlessly for the last year and a half. A... Leggi di più
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I bought an AquaTru machine that broke down less than 6 months after purchase. Despite being fully covered by the 2-year statutory European warranty, resolving this issue has turned into a complet... Leggi di più
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We are on vacation so we put a different “ship to” address for this order. Some businesses still ship to the billing address even if a different ship to address is entered. To our delight AquaTru deli... Leggi di più
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Great product, good tasting water, would recommend to anyone interested in fresh clean water source. Just need to adjust to the routine of fill and refill—which is not difficult at all.
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AquaTru water purifiers use patented 4-Stage Reverse Osmosis purification that transforms your tap water into pure, delicious, clean water you can trust. AquaTru removes what most filters miss — Forever Chemicals (PFOA/PFOS), Microplastics, lead, and more.
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Amazing product and one I sought out for months before making a decision. It was worth all the effort and my favorite purchase for my new apartment.

Risposta di AquaTru
The water purifier works as expected with no set-up hassles. The parts and filters are readily available and easy to replace which makes operation and maintenance a breeze.

Risposta di AquaTru
I purchased the AquaTru Carafe and have been using it for almost a month. One thing I highly recommend is watching the YouTube video that shows how to unpack, set up, and flush the filters. I also suggest running additional cycles beyond the required amount—about five extra worked well for me.
After the initial setup, the water became incredibly crisp, clean, and clear. I liked it so much that I purchased an extra carafe so I can always have two ready to use. I've found myself drinking much more water because it tastes so good. Overall, I'm very happy with my AquaTru Carafe and would definitely recommend it.

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Risposta di AquaTru
product (glass carafe) initially came broken due to shipping. called and explained what happened and was immediately issued a new order and was refunded shipping costs on the original order and replacement.

Risposta di AquaTru
First of all, I love your product! I trust that I am drinking clean, purified water. You sent the filters that I needed quickly so I could replace them myself. I ordered each one of my children a water purifying system for their house. Thank you!
Mary

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We have had AquaTru for years and feel it is the best filtration system we could add to our condo. We have no cat odors, no musty smells, no lingering food odors.

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My concern about the taste of the water was addressed right away and I was shipped a new filter.

Risposta di AquaTru
As.of right now my system is working outstandingly! Thanks

Risposta di AquaTru
The carafe came on time and was nicely packaged. The instructions for set up and operation were clear and helpful. Once set up the water tasted great. Thank you for a countertop RO system that is easy to set up, portable and wastes so much less water!

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I love the product! I no longer have to buy bottled water and worry about the plastic.

Risposta di AquaTru
I’m not pleased with my experience. I wish I listened to reviews not sponsored by influencers. The filter is cheap. When I received it, most of the pieces were damaged. The glass container and the water tank were shattered and the electric cable had a manufacturing defect. They shipped everything without any bubbles or protection. I asked for a return for a refund due to this experience but they insisted to send replacement parts. Two weeks went by and the replacement parts were never shipped.
I messaged them and asked to return the product for a refund. Note that they won’t refund shipping costs which I think is rational. They will also charge you $26.99 for return shipping. So I basically lost $53 to get junk in the mail. Please do your research and go somewhere reputable. Also don’t listen to influencers or social media ads… they’re a bunch of phonies.

Risposta di AquaTru
Love it all except one thing. The fill tank is difficult putting back on, the small port takes a bit of force, and starts pumping even if not all the way down.

Risposta di AquaTru
Although my first unit was defective and it stopped working after 4 days, the second one is performing great and as described!
Love the design and easiness of its use. Great for the price!
Very satisfied with customer service, kudos to Luisa, who helped me get through the frustrating times of the first unit and professionally assisted throughout the process of getting a new one!
Water tastes so much better with AquaTru!

Risposta di AquaTru
Life changing. After a medical scare, my husband and I started taking our health more seriously. Improving our water was the top priority. We purchased the counter top carafe and the shower head. Couldn’t be happier with the quality, function, and experience of both. We could feel a difference almost immediately. 10/10 would recommend.

Risposta di AquaTru
Your company has from the beginning years ago has always been committed to the best products and service. ALWAYS

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I recently moved to Arizona, and the hard water was just not working for my tastebuds or my body. After reading many, many articles and reviews, I chose the Aquatru system, and I made the right choice. It turns my municipal water into great tasting drinking water. The system is very easy to use and set up. I bought a second carafe so that I can keep one full carafe in the fridge and never run out of filtered water. It is so much easier to keep hydrated now, and the water also makes great tasting coffee.

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Amazing quality water that is easy to use, easy to fill up, takes little space, and is aesthetically pleasing. We went from a gravity Waterdrop system to this and are very happy with it!

Risposta di AquaTru
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