Banner for Rorra

Rorra Recensioni 

51
TrustScore 4.5 su 5

4,5

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

The prompt responses to my questions has been unparalleled and very unusual for today's busy world. It's quite unbelievable and much appreciated that a company provides such terrific individualized... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My very first Rorra countertop and shower head did not disappoint me instead I am Amazed by how great they are! Water tastes soft as if it comes from finest bottled water! Smooth delivery, and immedia... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The attentive service provided was impeccable. I was helped to construct my Rorra Countertop System correctly and even post that, follow up to ensure success was achieved! It’s very rare to have that... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We bought a Countertop water filtration system which we love. It is great to know we are drinking water which is pure and does not have harmful things in it. It also tastes much better than the wat... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di filtri per l'acqua

Scritti dall'azienda

We design and build highly effective and rigorously tested water filtration systems to help people live healthier lives. We believe tap water contamination is one of the biggest issues facing Americans today. We are unwavering in our commitment to reducing your exposure to harmful contaminants like lead, PFAS, and microplastics — to give you peace of mind.


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

51 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 80% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,5

Tutte le recensioni

(51)

51 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Expensive System, Misleading Filter Life, and Poor Customer Service

I regret spending so much money on the Rorra countertop filtration system.

Rorra advertises that its filters last approximately 90 days, but ours lasted only six weeks in a household of four. Even with heavier water use, replacing an $86 (with shipping) filter every six weeks makes this system extremely expensive to maintain. Rorra should be much clearer about how quickly filters may need to be replaced in a normal family household.

The customer service has been even more frustrating. I ordered a replacement filter two weeks ago, but it still has not arrived, even though my order is marked “fulfilled” on my account on Rorra’s website. My family has now been using the system with the red filter light on for 10 days while we wait for the replacement.

Rorra does not provide a customer service phone number. Customers are limited to email and a website form, and I have had to use both repeatedly just to get a response. Replies take days or sometimes do not come at all.

For a water filtration system this expensive, customers should receive accurate information about filter life, reliable replacement shipping, and responsive support when something goes wrong.

I purchased Rorra because Andrew Huberman recommended it, but this experience has made me seriously question that recommendation. I cannot recommend this product based on the high ongoing cost and unacceptable customer service.

3 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

The prompt responses to my questions…

The prompt responses to my questions has been unparalleled and very unusual for today's busy world. It's quite unbelievable and much appreciated that a company provides such terrific individualized attention.
After not being able to utilize my under-counter filtration system, I research for months and determined Rorra is the ultimate in counter-top systems. I love my Rorra and could not be more pleased with its quality and functionality. Thank you for your stellar product and all-inclusive customer service.
Patti

2 agosto 2026
Non scritta su invito
Logo di Rorra

Risposta di Rorra

Hi Patti! Thanks so much for sharing this amazing feedback. :) We sincerely appreciate you taking the time to write such a glowing review.

Valutata 5 stelle su 5

I love my Rorra water purifier

I love my Rorra water purifier! It's easy to use and excellent customer service support. My water tastes amazing. Thank you!

21 luglio 2026
Non scritta su invito
Logo di Rorra

Risposta di Rorra

Hi Danielle, thank you so much for taking the time to share this incredible feedback! We are always encouraged to hear that our team is going above and beyond for our customers. :)

Valutata 5 stelle su 5

Highly Attentive Service

The attentive service provided was impeccable. I was helped to construct my Rorra Countertop System correctly and even post that, follow up to ensure success was achieved! It’s very rare to have that assistance and respect!

5 luglio 2026
Non scritta su invito
Logo di Rorra

Risposta di Rorra

Hi Dany, thank you so much for sharing this awesome feedback! :)

Valutata 5 stelle su 5

Products worked very well haven’t had…

Products work very well. I haven’t had any issues. Its seem to do an excellent job of filtering out contaminants in the water.

16 luglio 2026
Non scritta su invito
Logo di Rorra

Risposta di Rorra

Hi Brian, we really appreciate your thoughtful review and are glad to hear everything is working out with your Rorra!

Valutata 5 stelle su 5

My very first Rorra countertop and…

My very first Rorra countertop and shower head did not disappoint me instead I am Amazed by how great they are! Water tastes soft as if it comes from finest bottled water! Smooth delivery, and immediate answer to questions! I am highly satisfied!

8 luglio 2026
Non scritta su invito
Logo di Rorra

Risposta di Rorra

Hi Chanel, thank you so much for sharing this amazing feedback! We take great pride in our products, but knowing that our team has been there for you really makes our day. :)

Valutata 5 stelle su 5

Love the water filter and the company…

Love the water filter and the company is extremely responsive to any inquiry!

3 luglio 2026
Non scritta su invito
Logo di Rorra

Risposta di Rorra

Hi Martha, thank you so much for sharing this with us! We're thrilled to hear that you are enjoying your Rorra system, but we take even greater pride in the service our team provides, so this is really encouraging! :)

Valutata 5 stelle su 5

Superlative product

Superlative product! Unrelenting customer service. Product and customer service far exceeds anything offered by competitors.

2 luglio 2026
Non scritta su invito
Logo di Rorra

Risposta di Rorra

Hi Darrell, Wow! Thanks so much for sharing this amazing feedback. :) We sincerely appreciate you taking the time to write such a glowing review.

Valutata 5 stelle su 5

Great product

Great product, well worth the cost. Plus responsive customer service.

23 giugno 2026
Non scritta su invito
Logo di Rorra

Risposta di Rorra

Hi Susan, thanks for this awesome feedback! We're thrilled to hear that you are enjoying your Rorra product, but also love to know that our team is doing a great job!

Valutata 5 stelle su 5

Rorra Countertop water filtration system has excellent customer service.

We bought a Countertop water filtration system which we love. It is great to know we are drinking water which is pure and does not have harmful things in it. It also tastes much better than the water provided by our town.
I managed to recycle a part of the machine I was supposed to keep and emailed customer service and Rorra is sending me a replacement so I can get back to using my system.

13 giugno 2026
Non scritta su invito
Logo di Rorra

Risposta di Rorra

Hi VCW, thanks so much for sharing this awesome feedback! It's great to hear that our team was able to find a suitable resolution for you. :)

Valutata 5 stelle su 5

Rorra is built to last

Rorra is built to last, and the customer service is impeccable—they truly care. The water tastes delicious and, without hose connections, the unit can be placed anywhere, the counter is uncluttered.

16 giugno 2026
Non scritta su invito
Logo di Rorra

Risposta di Rorra

Hi DK, this was so encouraging to read - thanks for taking the time to share this feedback! It definitely made our day. :)

Valutata 5 stelle su 5

Customer service was very helpful

Customer service was very helpful and responded quickly. They offered a lot of details on how to fix the issue I was experiencing, and it worked almost right away! Super friendly and accommodating. Would 100% recommend. I love rorra!

7 giugno 2026
Non scritta su invito
Logo di Rorra

Risposta di Rorra

Hi Paige, thanks so much for sharing this amazing feedback! We're always encouraged to hear when people are enjoying our products, but when our team gets a shout out, it really makes our day! :)

Valutata 5 stelle su 5

Rorra is ELIET

Rorra is ELIET! Our family loved the countertop filter system so much we just had to replace our shower head with a Rorra filter shower head! absolute lovely service , very understanding and underrated customer hospitality. incredibly accommodating to our situation and our needs , happy to give them business and continue supporting this great business ideals .

21 maggio 2026
Non scritta su invito
Logo di Rorra

Risposta di Rorra

Hi Itza, thanks so much for sharing this amazing feedback! We're thrilled to hear you're loving your Rorra products, but we take tremendous pride in the service we provide, so this made our day! :)

Valutata 5 stelle su 5

THE Best FILTER we have ever used

The water from this filter system tests better than Arrowhead mountain spring water. The taste id s good as well. The customer service is exemplary!

10 maggio 2026
Non scritta su invito
Logo di Rorra

Risposta di Rorra

Hi Warren, this is so great to hear! Thanks for sharing this glowing feedback. :)

Valutata 5 stelle su 5

I contacted the Rorra team to express…

I contacted the Rorra team to express the trouble I was experiencing installing my filter.
I was listened to and given detailed advice that was very helpful I followed the advice and issue was successfully addressed.

11 maggio 2026
Non scritta su invito
Logo di Rorra

Risposta di Rorra

Hi Ava, this just made our day :) Thanks for taking the time to share your feedback!

Valutata 1 stelle su 5

Truly a terrible product experience and…

Truly a terrible product experience and not worth the price or dealing with customer service. We bought a rorra and it instantly started leaking. A leak from the handle makes it unusable basically. First customer service just sends you a spring and a screw like that fixes things, it does not. Now we are told to ship the unit back in its original packaging no less. So thank god we didn’t trust this internet only brand and we kept our box, but it’s been 6 months of back and forth to get a working unit and the entire experience is a net loser for customers. I would never recommend this product and I would tell people to stick with the name brands who can actually service the market.

4 maggio 2026
Non scritta su invito
Logo di Rorra

Risposta di Rorra

Hi Andrew, thank you for taking the time to share this feedback and we are truly sorry for the negative experience. Someone from our team will be following up to try and find a more suitable resolution for you.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più