The prompt responses to my questions has been unparalleled and very unusual for today's busy world. It's quite unbelievable and much appreciated that a company provides such terrific individualized... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The prompt responses to my questions has been unparalleled and very unusual for today's busy world. It's quite unbelievable and much appreciated that a company provides such terrific individualized... Leggi di più
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My very first Rorra countertop and shower head did not disappoint me instead I am Amazed by how great they are! Water tastes soft as if it comes from finest bottled water! Smooth delivery, and immedia... Leggi di più
L'azienda ha risposto
The attentive service provided was impeccable. I was helped to construct my Rorra Countertop System correctly and even post that, follow up to ensure success was achieved! It’s very rare to have that... Leggi di più
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We bought a Countertop water filtration system which we love. It is great to know we are drinking water which is pure and does not have harmful things in it. It also tastes much better than the wat... Leggi di più
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We design and build highly effective and rigorously tested water filtration systems to help people live healthier lives. We believe tap water contamination is one of the biggest issues facing Americans today. We are unwavering in our commitment to reducing your exposure to harmful contaminants like lead, PFAS, and microplastics — to give you peace of mind.
Stati Uniti
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 80% delle recensioni negative ricevute
Solitamente risponde entro 2 settimane
Come questa azienda usa Trustpilot
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I regret spending so much money on the Rorra countertop filtration system.
Rorra advertises that its filters last approximately 90 days, but ours lasted only six weeks in a household of four. Even with heavier water use, replacing an $86 (with shipping) filter every six weeks makes this system extremely expensive to maintain. Rorra should be much clearer about how quickly filters may need to be replaced in a normal family household.
The customer service has been even more frustrating. I ordered a replacement filter two weeks ago, but it still has not arrived, even though my order is marked “fulfilled” on my account on Rorra’s website. My family has now been using the system with the red filter light on for 10 days while we wait for the replacement.
Rorra does not provide a customer service phone number. Customers are limited to email and a website form, and I have had to use both repeatedly just to get a response. Replies take days or sometimes do not come at all.
For a water filtration system this expensive, customers should receive accurate information about filter life, reliable replacement shipping, and responsive support when something goes wrong.
I purchased Rorra because Andrew Huberman recommended it, but this experience has made me seriously question that recommendation. I cannot recommend this product based on the high ongoing cost and unacceptable customer service.
The prompt responses to my questions has been unparalleled and very unusual for today's busy world. It's quite unbelievable and much appreciated that a company provides such terrific individualized attention.
After not being able to utilize my under-counter filtration system, I research for months and determined Rorra is the ultimate in counter-top systems. I love my Rorra and could not be more pleased with its quality and functionality. Thank you for your stellar product and all-inclusive customer service.
Patti

Risposta di Rorra
I love my Rorra water purifier! It's easy to use and excellent customer service support. My water tastes amazing. Thank you!

Risposta di Rorra
The attentive service provided was impeccable. I was helped to construct my Rorra Countertop System correctly and even post that, follow up to ensure success was achieved! It’s very rare to have that assistance and respect!

Risposta di Rorra
Products work very well. I haven’t had any issues. Its seem to do an excellent job of filtering out contaminants in the water.

Risposta di Rorra
My very first Rorra countertop and shower head did not disappoint me instead I am Amazed by how great they are! Water tastes soft as if it comes from finest bottled water! Smooth delivery, and immediate answer to questions! I am highly satisfied!

Risposta di Rorra
Love the water filter and the company is extremely responsive to any inquiry!

Risposta di Rorra
Superlative product! Unrelenting customer service. Product and customer service far exceeds anything offered by competitors.

Risposta di Rorra
Great product, well worth the cost. Plus responsive customer service.

Risposta di Rorra
We bought a Countertop water filtration system which we love. It is great to know we are drinking water which is pure and does not have harmful things in it. It also tastes much better than the water provided by our town.
I managed to recycle a part of the machine I was supposed to keep and emailed customer service and Rorra is sending me a replacement so I can get back to using my system.

Risposta di Rorra
Rorra is built to last, and the customer service is impeccable—they truly care. The water tastes delicious and, without hose connections, the unit can be placed anywhere, the counter is uncluttered.

Risposta di Rorra
Customer service was very helpful and responded quickly. They offered a lot of details on how to fix the issue I was experiencing, and it worked almost right away! Super friendly and accommodating. Would 100% recommend. I love rorra!

Risposta di Rorra
Rorra is ELIET! Our family loved the countertop filter system so much we just had to replace our shower head with a Rorra filter shower head! absolute lovely service , very understanding and underrated customer hospitality. incredibly accommodating to our situation and our needs , happy to give them business and continue supporting this great business ideals .

Risposta di Rorra
Great product and amazing service team! Highly recommended .

Risposta di Rorra
The water from this filter system tests better than Arrowhead mountain spring water. The taste id s good as well. The customer service is exemplary!

Risposta di Rorra
I contacted the Rorra team to express the trouble I was experiencing installing my filter.
I was listened to and given detailed advice that was very helpful I followed the advice and issue was successfully addressed.

Risposta di Rorra
The customer service was great and very helpful. I highly recommend them.

Risposta di Rorra
Truly a terrible product experience and not worth the price or dealing with customer service. We bought a rorra and it instantly started leaking. A leak from the handle makes it unusable basically. First customer service just sends you a spring and a screw like that fixes things, it does not. Now we are told to ship the unit back in its original packaging no less. So thank god we didn’t trust this internet only brand and we kept our box, but it’s been 6 months of back and forth to get a working unit and the entire experience is a net loser for customers. I would never recommend this product and I would tell people to stick with the name brands who can actually service the market.

Risposta di Rorra
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