Whilst their products are generally recognised as of high quality, the customer service of AquTru UK appears less good. Many reviews mention difficulties in eliciting a timely response when cu... Leggi di più
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Si vous habitez en Suisse, mon expérience vous sera très utile. J’ai commandé le 5 janvier 2026 une carafe Aquatru avec filtre alcalin (facture AQ22678). Dès la commande, j’ai remarqué que... Leggi di più
L'azienda ha risposto
Terrible customer service when the filter has faulted. The filters don’t last the time they claim, 2 years max- my lasted 6 months. Have had the unit less than 12 months the and CV Ange’s the filters... Leggi di più
L'azienda ha risposto
Order process was seamless and delivery was within a week. Purchased an AquaTru Carafe. What a great machine. Water tastes fantastic and so easy to use. Have changed from using a distiller to this rev... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Servizio di trattamento delle acque
- Fornitore di filtri per l'acqua
- Azienda di depurazione dell'acqua
- Fornitore di attrezzature per l'addolcimento dell'acqua
Scritti dall'azienda
AquaTru UK is the official distributor of AquaTru water purifiers, designed to deliver clean, great-tasting water straight from your tap. Our award-winning reverse osmosis systems are independently certified to remove harmful contaminants like lead, chlorine, PFAS, and microplastics. We’re committed to making pure water accessible, sustainable, and affordable for every UK household. Our purifiers help reduce single-use plastic and provide a healthier alternative to bottled water, all with the push of a button. Our products are trusted by thousands of customers across Europe, with a large base of verified customer reviews collected through our official online stores. With dedicated UK-based customer support and a growing community of happy customers, AquaTru is your trusted partner for water you can feel good about every day.
Informazioni di contatto
Groesbeekseweg 22, 6524 DB, Nijmegen, Paesi Bassi
- +31 24 202 21 95
- info@aquatru.co.uk
- aquatru.co.uk
2,7
Scarso
21 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde dopo 1 mese o più
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Good product; less good customer service
Whilst their products are generally recognised as of high quality, the customer service of AquTru UK appears less good.
Many reviews mention difficulties in eliciting a timely response when customers make contact; the small print on the AquaTru website states that customers cannot cancel an order and that any returns have to be made at customers' expense; the phone contact details for the UK are not to a UK number.
These shortcomings are sufficient that I would rather place an order through Amazon than directly through AquaTru.
13 aprile 2026
Non scritta su invito
Aquatru… pas si “True” que ça !
Si vous habitez en Suisse, mon expérience vous sera très utile.
J’ai commandé le 5 janvier 2026 une carafe Aquatru avec filtre alcalin (facture AQ22678). Dès la commande, j’ai remarqué quelque chose d’étrange : dès que l’on indique une adresse de livraison en Suisse, les prix passent automatiquement de euros à francs suisses avec un taux 1 € = 1 CHF, ce qui revient à dévaluer le franc suisse d’environ 8 %.
Le montant total reste identique, mais la ligne “TVA incluse” disparaît, sans aucune indication de détaxe ou d’ajustement transparent.
J’ai contacté Aquatru pour demander des explications. Voici leur réponse :
‘’Les différences de prix pour la Suisse seraient dues aux taxes d’importation, à la TVA locale, ainsi qu’aux coûts logistiques et d’expédition. Selon eux, le prix en CHF ne correspond donc pas à une simple conversion, mais reflète les “coûts réels” pour livrer en Suisse.’’
En résumé : ils justifient le taux de change gonflé par des frais divers.
Pourtant, leurs conditions de livraison indiquent clairement que les commandes de plus de 200 € bénéficient de la livraison gratuite en Suisse. Ma commande totalisait 479 € / CHF.
J’ai finalement reçu mon colis le 23 janvier (un article était en rupture de stock).
Mais quelques semaines plus tard, j’ai reçu une facture FedEx numéro 227849208 de 62,90 CHF de taxes, et inclus 22 CHF de frais de dossier, soit 34 % de frais supplémentaires.
J’ai échangé plusieurs emails avec leur directrice marketing, Mme Eia Santillan. Malgré mes arguments, Aquatru a maintenu que leur mode de facturation était “correct”.
À vous de juger de la transparence de la marque.
Pour ma part, j’ai trouvé une solution : faire livrer en France pour éviter ces pratiques et ces frais cachés.
5 gennaio 2026
Non scritta su invito
Risposta di Aquatru
Hi Bernard,
Thank you for taking the time to share your experience. We understand how frustrating unexpected charges can feel, especially with international deliveries.
We’d like to clarify a few important points for transparency:
- Your order was shipped to Switzerland, which is outside the EU. As such, it was correctly invoiced with 0% EU VAT.
- The charges you received from FedEx relate to Swiss import VAT (8.1%) and customs handling fees, which are applied by Swiss authorities and collected by the carrier upon import. These are standard for shipments entering Switzerland and are not charged by us.
- Our free shipping offer applies to delivery costs only and does not include import duties or local taxes, which vary by country.
Regarding pricing in CHF, we use region-specific retail pricing rather than live exchange rates. This ensures consistent pricing across markets, but we understand this may not always align with daily currency fluctuations.
That said, your feedback is valuable. We’re currently reviewing how we communicate international shipping costs and pricing to make this clearer upfront for our Swiss customers.
If you’re open to it, we’d be happy to look at your order again with you directly and ensure everything was handled correctly.
Kind regards,
Team AquaTru Europe
Wouldn't ever buy again
Wouldn't ever buy again. Extremely slow customer service and delivery. It's taken over 2 months to receive some replacement filters for the water machine.
26 marzo 2026
Non scritta su invito
Risposta di Aquatru
Hi Lara,
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand how disappointing it is to wait so long for replacement filters.
We’ve looked into this on our side, but unfortunately we haven’t been able to identify an order that we can confidently associate with this review based on the name provided here. To help us review this properly and support you as quickly as possible, please reach out to our customer service team directly with your order number and details.
We would really like the opportunity to look into what happened and assist you further.
The AquaTru Team
I ordered an AquaTru system directly…
I ordered an AquaTru system directly from their website on the 19th because it was clearly listed as in stock. Days passed with no shipping update, so I finally emailed customer support—only to be told the product is actually out of stock. Apparently it won’t be available again until the end of the month.
So let me get this straight: AquaTru is perfectly happy to take your money immediately for an item they don’t even have, and they won’t bother telling you there’s a delay unless you chase them for answers yourself. That’s not just poor communication—it’s misleading and incredibly frustrating.
If a product is out of stock, say so. Don’t advertise it as available, take payment, and then quietly sit on the order until a customer has to ask what’s going on. At the very least, proactive communication should be the bare minimum.
Right now my experience with AquaTru has been nothing but wasted time and zero transparency. If this is how they handle something as simple as inventory and order updates, it doesn’t inspire much confidence in the company at all.
19 marzo 2026
Non scritta su invito
Risposta di Aquatru
Hi AJ,
Thank you for sharing your feedback. We’re very sorry to hear that this experience has been disappointing, especially while waiting for clarity on your order.
We completely understand how important clear communication around product availability and delivery timing is. We would also like to clarify that the item was listed as pre-sale on the product page at the time of purchase, and this was also mentioned in your order confirmation email. That said, we are truly sorry if this was not clear enough and for any confusion this may have caused.
Our team has since been in touch by email with further information about your order and the expected dispatch timeline, and we will continue to support you there directly.
We appreciate your feedback and recognise that order updates need to be clear and timely. Thank you again for raising this with us.
The AquaTru Team
POOR COMMUNICATION FROM A CUSTOMER SAYS A LOT FOR COMPANY'S LACK OF REGARD TO CUSTOMERS
I was going to cancel my order, as I am was disappointed by the lack of response from customer service when I email them to ask when my Aquatru Carafe will arrive. It is true that I have since received a reply from them apologising for the delay with the promise of a further discount. However, I have yet to receive this! I reserve judgement to give Aquatru the opportunity to do this and to deliver the Carafe by the deadline given.
24 marzo 2026
Non scritta su invito
Risposta di Aquatru
Hi Gloria,
Thank you for sharing your feedback. We’re sorry to hear that your experience has been less smooth than expected, especially while waiting for an update on your order.
Clear and timely communication matters, particularly when you are waiting for a delivery and deciding whether to continue with an order. Our team has since replied to your email with an update on your AquaTru Carafe order and the expected delivery timing.
We recognise that delays and limited visibility can affect confidence and we take that seriously. If you have any further questions about your order, our customer service team will be happy to continue assisting you by email.
Thank you again for your feedback.
The AquaTru Team
Top Marks for the AquaTru Carafe Filter with proper maintenance and care
We bought our first water filter 18 months ago. We were very pleased with it, but we did have issues due to not following the guidelines around the descaling process correctly. We live in a hard water area. Reading the manual and understanding this Carafe and looking after it will be worth it! After liaising with a very very helpful customer support team via email, I was able to troubleshoot and correct the problems that had happened due to not following the instructions correctly. As a result, I managed to salvage the filter. Limescale build up can affect the water tank and I did have to replace that and afterwards it was working perfectly. You also need to replace the cartridges as soon as prompted to do so to maintain your system. Through proper care, maintenance and use, this is by far the best water filter carafe system on the market. I have since purchased another carafe so we now have two in the house. If you have very hard water, it is important that you descale your filter at least once a month. I would also recommend using the water softener taps to top up your water tank as long as you are using food grade salt tablets. This is kinder to your filter and limescale will not build up as quickly. Look after this filter and it'll give you the finest water you could possibly desire. I have also started using the Pre Carbon Mineral Boost cartridges just to replace with minerals lost during the reverse osmosis process. We love this filter!
23 marzo 2026
Non scritta su invito
Risposta di Aquatru
Dear Tracy,
Thank you so much for your detailed and thoughtful review: we truly appreciate you taking the time to share your experience!
It’s great to hear how satisfied you are with your AquaTru system, and especially how you were able to resolve the initial challenges. Your insights around descaling, cartridge replacement, and general maintenance are incredibly valuable, particularly for customers in hard water areas.
You’re absolutely right: with proper care and regular maintenance, the system performs at its best and delivers exceptional water quality. We’re also glad to hear our customer support team could assist you effectively along the way.
Enjoy your two carafes and the added benefits of the Pre Carbon Mineral Boost: it’s a great way to enhance both taste and mineral balance.
Cheers,
The AquaTru Team
Terrible customer service, filters not up to it
Terrible customer service when the filter has faulted. The filters don’t last the time they claim, 2 years max- my lasted 6 months. Have had the unit less than 12 months the and CV Ange’s the filters twice and now it’s broken. Not fit for purpose and customer service is slow to response and repeatedly send troubleshooting tasks to complete- even when confirmed already carried out. Don’t buy.
2 febbraio 2026
Non scritta su invito
Risposta di Aquatru
Hi Victoria,
Thank you for taking the time to share your feedback. We’re sorry to hear that your experience has not met your expectations.
We understand your concerns regarding the filter lifespan and the issues you’ve encountered with the unit. As mentioned in our ongoing email communication, our team is actively reviewing your case and working with you to better understand what may be happening with the system and the filter alerts.
Sometimes a number of factors can influence filter performance and replacement indicators, so it’s important for our team to review the details of the unit and its usage with you directly. We want to make sure we give you the most accurate guidance and support possible.
We appreciate your patience while we continue the conversation with you via email and remain committed to helping resolve this with you.
Best regards,
The AquaTru team
Worth the Switch
I’ve been using the Auqatry Carafe for a few weeks now and I am very happy with my purchase. I switched from having mineral spring water delivered every three weeks to filtering at home. Not only does this lower my overall cost, but it also feels like I am reducing my environmental impact and making a positive difference.
But, it was the independently verified performance datasheet that truly convinced me to choose this company and product. It clearly outlines the impurities that can be present in our so-called “safe” drinking water (things like pharmaceutical residues and fluoride…), and that gave me confidence in the filtration quality. The machine itself feels well-built, sturdy, and durable. Delivery was quick (just 2 days), and the product was securely packaged with clear, simple setup instructions.
Customer service has also been good in my experience. They typically respond within a day or two, are friendly, and resolve matters effectively, which reassured me after seeing some mixed reviews online.
Overall, I am a happy customer and feel good about my decision. I am hopeful that AquaTru will continue working toward even more sustainable efforts in the future, such as filter disposal and recycling solutions.
17 febbraio 2026
Non scritta su invito
Risposta di Aquatru
Dear AJ,
Thank you for sharing such a thoughtful and detailed review: we truly appreciate it.
It’s fantastic to hear that switching to AquaTru has not only reduced your costs but also helped you feel more confident about your environmental impact. That’s exactly the kind of positive change we aim to support.
We’re especially glad the independently verified performance data played a role in your decision. Transparency and trust are at the core of what we do, so it’s great to know that resonated with you. It’s also reassuring to hear that the product quality, delivery experience, and setup met your expectations.
Thank you as well for highlighting your experience with our customer support team, we’ll be sure to pass that along.
We also really appreciate your forward-looking suggestion around sustainability. Developing improved solutions for filter recycling and responsible disposal is an important focus area for us, and feedback like yours helps guide those efforts.
Thanks again for your trust in AquaTru, we’re glad to have you with us!
Kind regards,
The AquaTru Team
Ordered AquaTru filters on 31 December. Took my money with no indication the item was out of stock.
Ordered AquaTru filters on 31 December. Took my money with no indication the item was out of stock.
Only found out after I chased them myself on 8 January. Was told stock was on the way and my order would ship by end of January at the earliest.
It’s now 27 January — still no shipment, no update, no communication.
What makes this worse is that the same filters are currently available individually, meaning they could easily have fulfilled the order but chose not to.
I’m left with a completely unusable AquaTru system because filters aren’t available.
Very poor stock management, poor communication, and missed commitments. Extremely disappointing experience.
27 gennaio 2026
Non scritta su invito
Risposta di Aquatru
Dear Mr. Mikhail,
Thank you for your review. I’m really sorry to hear about your experience. This is clearly not the level of service we aim to provide.
You’re absolutely right to expect transparent stock information and proactive communication, especially when it impacts your ability to use your AquaTru system. The delay, combined with the lack of updates, is understandably frustrating.
Regarding the availability you’re seeing: in some cases, individual units and bundled packs are managed separately in our system, which can unfortunately lead to situations like this. That said, we fully understand how this comes across from your perspective and are actively working to improve both stock visibility and fulfillment flexibility.
Thank you again for bringing this to our attention: your feedback helps us improve.
Kind regards,
The AquaTru Team
Very Poor Service
They're not following good commercial practices. They put their products (including the Alkaline counter top RO filter that I bought) on sale while being out of stock.
It says deliveries can take a few business days, yet a month after my order I still haven't received the product I've paid for.
9 dicembre 2025
Non scritta su invito
Risposta di Aquatru
Hi Gauthier,
Thank you for sharing your feedback. We’re really sorry for the frustration this delay has caused and understand why this has been disappointing, especially after placing your order during a sale.
At the time of your purchase, the AquaTru Classic Alkaline Complete Set was available to order, but due to an unusually high volume of orders during the promotion, it sold out while your order was in the queue to ship. We appreciate that this was not the experience you expected, and we’re sorry for the inconvenience this caused.
As we shared with you by email, new stock is already on the way to our warehouse, and we expect to be able to dispatch your order by the end of January at the earliest. As soon as it ships, you’ll receive your tracking details right away.
We understand the importance of clear communication around availability and delivery timelines, and your feedback helps us improve how we handle these situations during busy periods. If you have any further questions or would like to discuss your order, our customer service team is here to help.
Thank you for your patience, and we appreciate you raising this with us.
Best regards,
AquaTru Client Support Team
Order process was seamless and delivery…
Order process was seamless and delivery was within a week. Purchased an AquaTru Carafe. What a great machine. Water tastes fantastic and so easy to use. Have changed from using a distiller to this reverse osmosis machine and it's great so far.
8 novembre 2025
Non scritta su invito
Risposta di Aquatru
Thanks for your review Robin!
Best regards,
The AquaTru Team
Their customer service is excellent
Their customer service is excellent. We've been using the aquatru classic for many years now. Had an issue with the base unit after using their desalinating kit and they resolved it for us with ease. Only recommendation I have is around design - it would be nice to be able to access the filter/motor of the unit. 9.5/10 product, 10/10 customer service. Keep it up!
21 novembre 2025
Non scritta su invito
Risposta di Aquatru
Hi Mike, thank you for the kind words and for taking the time to share your experience. We’re really glad to hear that you’ve been using your AquaTru Classic for many years and that our team was able to help resolve the issue quickly.
We also appreciate your feedback on the design. Suggestions like yours are valuable to us and help inform how we continue to improve our products over time. It means a lot to know you’d still rate both the product and our customer service so highly.
Thanks again for your support and for sharing your recommendation!
The AquaTru Client Support Team
Terrible Customer Service/Terrible Product
Initially, I was an avid fan of the product and used it for five years. I recommended it to all my friends. After investing thousands of dollars in filters, tank replacements, and other accessories, the product suddenly stopped working. We emailed back n forth a half dozen times over two weeks and did loads of troubleshooting sessions, I was ultimately advised to purchase a new tank. Unfortunately, I am now unable to return it, even though it was recommended as a solution to the problem. (Hygiene ) Now, I am stuck with a new tank that I cannot return. Additionally, I have numerous new filters only work with their product , what began as a game-changer in the industry has turned into a scam. It may or may not work, and are forced to spend more money. Don't buy it. Save your money and your sanity.
10 novembre 2025
Non scritta su invito
Risposta di Aquatru
Hi Marie,
Thank you for taking the time to share your experience. We’re truly sorry for how frustrating this situation has been, especially after you used and recommended AquaTru for so many years. We understand how disappointing it is when a product you once trusted no longer performs as expected, and when the outcome doesn’t feel fair.
We recognise your concerns around the troubleshooting process, the recommendation to replace the tank, and the difficulty you’ve faced since. This is not the experience we want for our customers, and we appreciate you explaining how this has impacted you.
We’ve been in contact by email regarding your case and would still like to help review this with you properly. If you’re open to continuing the conversation, we encourage you to reach out to our customer service team so we can look at the situation again and discuss possible next steps.
Thank you for sharing your feedback. We value it and remain here to help if you’d like further support.
Best Regards,
The AquaTru Client Support Team
Pathetic and expensive filters. Stay away.
I bought AquaTru classic about hardly 1.5 years ago. First of all, bad first impression. I ordered on 20 June and my order was shipped on 31 July after I contacted them and confronted them about the delay.
Second issue. After 8 month of very low usage, my RO filter turned on filter replacement light. I ordered the 1st and 3rd stage filters. The water had started tasting not so good so I decided to change the 3rd filter (alkaline) as well even though it was a bit early for that. The replacement was all done after Descaling using AquaTru Descaling Kit. After 1 month max, my filter started indicating again for filter replacement.
At that time I knew I have been trapped in this expensive filter replacement cycle.
I then ordered 2nd (RO) filter. The most expensive one. Replaced it. and guess what, within 1.5 month my filter is again saying replace filter and the flow is dead slow again.
1 luglio 2025
Non scritta su invito
Risposta di Aquatru
Hi Rajnesh,
Thank you for taking the time to share your experience. We’re sorry to hear about the frustration you’ve had, particularly around delivery timing, filter alerts, and the cost and frequency of replacements. We understand how disappointing this can be, especially when expectations are not met over time.
We’ve previously been in touch by email regarding your concerns and remain available to help clarify the filter behaviour you described and discuss the next steps. Our goal is always to make sure customers feel supported and confident in using their AquaTru.
Thank you for raising this and for sharing your perspective. If you would like further assistance, our customer service team is here to help.|
Best Regards,
The AquaTru Client Support Team
Order AU10652
Order AU10652
They have taken payment and sold something which they didn't have in stock waiting for dispatch from 2 weeks now
They said they have classic version available so we said ok sent us that one but still no reply and nothing dispatched yet
They Reply Emails after 3days or they don't reply at all.
Now we are feeling like scammed so had to call bank for chargeback soon
Don't use them wish i should have seen reviews before.
22 settembre 2025
Non scritta su invito
Risposta di Aquatru
Hi Jas,
Thank you for taking the time to share your experience. We’re sorry for the frustration you felt at the time while waiting for your order. We understand how concerning delays and limited updates can be.
After reviewing this order, we can confirm that the parcel was delivered. We also acknowledge that our communication during that period did not meet expectations, and we appreciate you raising this. Feedback like yours helps us improve how we handle stock updates and customer enquiries, especially during busier periods.
If you have any remaining questions or need further support, our customer service team is always happy to help.
Best Regards,
The AquaTru Client Support Team
Broken after 6 months.
After six months of owning the carafe filter, it no longer works. I purchased it in March and started having trouble with it almost right away. They should’ve replaced it then, but didn’t. Now the maintenance light won’t stop coming on even though I’ve descaled the unit and replaced a filter and it’s taking 2+ hours to fill the carafe. Customer service did not want to let me return it, but they did end up offering to ship me a new base. I’ll have to wait 10 days for this base to get here while I deal with the broken one I have. Not worth the time, energy or money!!!
Also, you can no longer leave a review on their site. So all those five star reviews? I don’t think so.
1 settembre 2025
Non scritta su invito
Risposta di Aquatru
Hi Janet,
Thank you for taking the time to share your experience. We’re genuinely sorry to hear how frustrating this situation has been for you, that’s certainly not the experience anyone expects or deserves.
To clarify for other readers: this review relates to a purchase and customer service experience in the United States, which is handled by a separate distributor and support team. Our Trustpilot UK account represents AquaTru products sold and supported in the UK and Europe, with different service processes and return policies.
That said, we understand how disappointing it is when a product doesn’t perform as expected, especially so soon after purchase. We’re glad to hear a replacement base has been arranged, though we appreciate that the waiting time adds to the frustration.
Regarding reviews on our websites: we work with Yotpo (not Trustpilot) and you can definitely leave a review on our websites.
We truly regret that your experience has led to this level of dissatisfaction and hope the replacement resolves the issue fully.
Thank you for sharing your feedback, it’s important for continued improvement.
Kind regards,
AquaTru UK Team
Purchased two machines now
Purchased two machines now. Had issues with the first one which Marixie resolved. Happy customer.
1 marzo 2025
Non scritta su invito
Risposta di Aquatru
Thank you so much for your kind words and for coming back to AquaTru for a second machine—it truly means a lot to us!
I'm really glad we were able to sort things out with your first unit, and even happier to hear you're now a satisfied customer. If there's ever anything else you need, I’m just an email or call away.
Enjoy your AquaTru and thanks again for your trust!
Warm regards,
Marixie
Customer Support | AquaTru UK
Customer service, non existent via phone
Being trying to make phone contact with company this week on numerous occasions, no one has been answering the calls. Is there anyone there to help via the phone?
Reply to your response. Each time, I connect with yourselves, and a voicemail says you are not available for various reasons. Have just rung again as requested, same, a voicemail saying not available.
28 maggio 2025
Non scritta su invito
Risposta di Aquatru
Dear Joy,
We’re really sorry to hear you’ve had trouble reaching us by phone. Since our office is based in the Netherlands, it’s possible there was a connection issue or a mismatch in timing—especially as yesterday was a public holiday here.
Our team is ready to assist you, and we want to make it easy to get in touch. You’re very welcome to contact us via WhatsApp at +31 6 49 536 820, or by email at info@aquatru.co.uk. We’re available Monday to Friday during regular office hours.
Thank you for your patience and understanding,
The AquaTru Team
excellent customer service
excellent customer service by Marixie. produces clean water without nasty things inside.
1 ottobre 2024
Non scritta su invito
Risposta di Aquatru
Thank you so much for your kind words! We’re thrilled to hear that you’re enjoying your AquaTru and that the water quality meets your expectations.
We’ll be sure to pass along your lovely compliment to Marixie, she’ll be so happy to know her support made a difference.
The filters are not recyclable - creates a lot of waste
The unit works well and we've been enjoying using it, but I just discovered that the filters, which need to be replaced every few months, are not recyclable at all. This is terrible - they are quite large and full of plastic and other materials which are damaging to the environment if sent to landfill. Their website is completely misleading, it boasts that they are making 'sustainability efforts', when this is the absolute opposite. It was a mistake to buy from them and we'll now look for another option.
17 gennaio 2025
Non scritta su invito
Risposta di Aquatru
Thank you for your honest feedback, we're glad to hear that the unit itself has been working well and that you've been enjoying using it.
We completely understand your concerns about the environmental impact of used filters. You’re right that the used filters currently cannot be recycled through regular household recycling channels. At the moment, the best option is to dispose of them with standard residual waste. However, we do encourage customers to check with their local recycling centers, some facilities may be able to separate components or advise on a more sustainable disposal method.
We genuinely appreciate your feedback. Sustainability is a long-term commitment, and hearing from customers like you helps us better understand where we need to improve. Your comments will be shared with our team as we continue exploring better solutions.
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