The Technician that came to visit was prompt and very thorough. He explained everything what he was doing and what to expect the prcedure. He made us awhere of the yellow jackets nest and cleaned it... Leggi di più
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Javon Gipson, who has been at my property for several treatments is always courteous, lets us know prior to arrival (so we could secure out pet) and arrives on time. On site he provides a summary of t... Leggi di più
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this last visit there was; no contact or communicatio service technician . in past recieved text before arrival and ring at front door when he got there. then there was no text that treatment had been... Leggi di più
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Aptive pest control services are wonderful. They always do what they say they are going to do and take pictures when they are on site as proof if I’m not home. Also, they Keep their appointments. I de... Leggi di più
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Dettagli dell'azienda
Welcome to Aptive Pest Control
Scritti dall'azienda
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Informazioni di contatto
8800 Jameel Rd, Ste 100B, 77040, Houston, TX, Stati Uniti
- 12816096832
We overthink pests so you don't have to.
4,6
Eccellente
326 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Text before coming to my house
Text before coming to my house. Was courteous to me and my house. Put protective covering on his boots. Sprayed the exact places that I specified inside my house. Sprayed outside with photos attached to his conclusion.
27 febbraio 2026
Risposta di Aptive Pest Control - Houston
Hi Byron,
Thank you for sharing your experience! We’re thrilled to hear that our service professional provided courteous, thorough service and followed all of your instructions for both the interior and exterior of your home. At Aptive, we take pride in attention to detail, clear communication, and professionalism, including using protective coverings and providing photos of treated areas. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Aptive Pest Control Review…
The Aptive technician was prompt in his arrival and conducted the pest control services in a timely manner.
28 febbraio 2026
Risposta di Aptive Pest Control - Houston
Hi Andrew,
Thank you for sharing your feedback! We’re glad to hear that our service professional arrived promptly and provided timely pest control services. At Aptive, we take pride in delivering professional, efficient, and thorough service for every home, and it’s wonderful to know our efforts met your expectations. We truly appreciate you choosing Aptive to help protect your home!
-Jasmine
Big scheduling problems.
The scheduling process is a mess!
The automated responses to text messages was irrational and frequently did not even address the response requested in the text.
When finally put in touch with a live agent, that agent understood the issues presented, but apparently was not in complete coordination with the text-based system because the resulting text messages did not accurately reflect what was agreed to with the live agent. (Although there was a bit of a language barrier, the agent was able to accurately repeat and summarize my concerns).
Of the two Aptive events scheduled (a termite inspection and a routine pest control appointment), only the pest control appointment was accomplished - and it occurred only after a no-show on the first scheduled visit. The termite inspection has yet to occur. It has been scheduled and rescheduled three times so far, the first cancelled due to personnel issues, the second just a no show, and the third rescheduled after the fact for this coming Monday afternoon (9 Mar).
Final summary: scheduling is a mess!
5 marzo 2026
Risposta di Aptive Pest Control - Houston
Hi Robert,
Thank you for taking the time to share your detailed feedback. We sincerely apologize for the frustration you’ve experienced with our scheduling process. At Aptive, we strive to provide clear, reliable, and coordinated service for every customer, and it’s clear that in your case we fell short.
We understand how confusing and frustrating it must have been when automated messages didn’t align with what was discussed with our live agents, and when appointments were missed or repeatedly rescheduled. Your experience is not reflective of the level of service we aim to provide, and we truly appreciate you bringing it to our attention.
If you’re open to it, we encourage you to reach out to us directly at socialmedia@goaptive.com so we can review your account and ensure the upcoming termite inspection and all future appointments are handled accurately and on schedule. We value you as part of the Aptive family and want to make sure your service experience is as smooth and reliable as possible.
-Jasmine
March 3rd experience
Justin was on time and talked with me before he started treatment. He was very polite and addressed our issues.
4 marzo 2026
Risposta di Aptive Pest Control - Houston
Hi Ken,
Thank you for sharing your feedback! We’re glad to hear that Justin arrived on time, took the time to speak with you before starting the treatment, and addressed your concerns with professionalism and politeness. At Aptive, we strive to provide thorough, attentive service while making sure our customers feel heard and supported. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood!
-Jasmine
Aptive Pest Control Review
I generally was not very happy with the experience, particularly the effectiveness of their insect removal. The company itself was also not very responsive to concerns.
26 febbraio 2026
Risposta di Aptive Pest Control - Houston
Hi Grace,
Thank you for sharing your feedback. It’s disappointing to hear that your experience with Aptive did not meet your expectations, especially when it comes to the effectiveness of the treatments and the responsiveness you received when raising concerns.
When someone trusts Aptive to help protect their home from pests, they should feel confident that their concerns will be addressed and that the service is making a meaningful difference. Hearing that you didn’t feel supported or see the results you were hoping for is something we take seriously.
We’d appreciate the opportunity to take a closer look at your account and better understand what may have been happening with the services provided. Please feel free to reach out to us at socialmedia@goaptive.com so we can review your concerns and work toward a better experience moving forward. Thank you for bringing this to our attention and for giving Aptive the opportunity to make things right.
-Jasmine
Tech called ahead
Tech called ahead, was very professional, and was careful our animals. Thank you
5 marzo 2026
Risposta di Aptive Pest Control - Houston
Hi Steve,
Thank you for sharing your feedback! We’re glad to hear that the Aptive service professional called ahead, was professional, and took extra care with your animals. Ensuring your home and pets are treated safely while providing thorough service is always a priority for our team. We truly appreciate you choosing Aptive and being part of the Aptive neighborhood!
-Jasmine
My yard was treated
My yard was treated, even though I could not come to the door and had not rescheduled my appointment
25 febbraio 2026
Risposta di Aptive Pest Control - Houston
Hi Glenda,
Thank you for sharing your feedback. We understand how it could be concerning to have a service performed when you weren’t able to be home or hadn’t confirmed a rescheduled appointment.
At Aptive, our goal is always to provide effective treatments while being respectful of our customers’ schedules. We’d like the opportunity to review your account and ensure future visits align with your availability so you feel fully informed and comfortable with the service. Please reach out to us at socialmedia@goaptive.com so we can address this directly and make sure your experience meets your expectations.
-Jasmine
Professional exterminators with…
Professional exterminators with outstanding attention to detail. They take the time to listen to your concerns and follow through on every request, consistently going above and beyond expectations. Highly recommend their service!
3 marzo 2026
Risposta di Aptive Pest Control - Houston
Hi Mary,
Thank you for taking the time to share such a thoughtful review! We’re thrilled to hear that our team provided professional service, listened carefully to your concerns, and followed through on every request. At Aptive, we take pride in going above and beyond to protect your home and provide peace of mind, and your recommendation means a lot to us. We truly appreciate you choosing Aptive and for trusting us with your pest protection needs.
-Jasmine
Their scheduling is on spot every time…
Their scheduling is on spot every time and the on site personnel send you notifications upon arrival and a complete recap with pictures after the job is complete. They’ve taken care of any issues that I have had with pests and will come back if any issue arises before the next scheduled appointment.
4 marzo 2026
Risposta di Aptive Pest Control - Houston
Hi Cecil,
Thank you for sharing your feedback! We’re thrilled to hear that our Aptive team consistently provides reliable scheduling, timely notifications, and detailed recaps with photos after each visit. It’s wonderful to know that we’ve been able to address your pest concerns and that our team will follow up as needed before your next scheduled appointment. We truly appreciate you trusting Aptive to protect your home and provide peace of mind.
-Jasmine
Booked for a termite inspection
Booked for a termite inspection. The technician never showed up and and I later received an email and texts asking stating that the service was completed. Then asked me for a review? I called them and asked what happened and got a run around about they didn’t need to expose the traps to light or it would ruin the treatment?? Not good service and yet still charged the card.
24 febbraio 2026
Risposta di Aptive Pest Control - Houston
Hi Reggie,
Thank you for bringing this to our attention. I can completely understand how frustrating and confusing that experience must have been. Scheduling a termite inspection and then having no one show up, followed by messages stating the service was completed and a charge on your card, is not the experience we want anyone to have with Aptive.
The explanation you were given clearly did not address your main concern, which was that you did not see a service professional at your home. You deserve clear communication and accurate updates, not mixed messages.
We would like to take a closer look at your account and review exactly what occurred. Please reach out to us directly at socialmedia@goaptive.com and provide your service address so we can locate your account and investigate this right away. If the inspection was not properly completed as scheduled, we will make it right, whether that means correcting the charge and/or promptly rescheduling at a time that works best for you.
At Aptive, protecting homes and earning our customers’ trust is important to us, and we appreciate the opportunity to address this and improve your experience.
-Jasmine
Appreciate their service
Appreciate their service. Always in contact and aware of what they are doing at my house. With animals, appreciate the awareness of what is being used and how to keep our pets safe. We’ve had no issues w pests!!
24 febbraio 2026
Risposta di Aptive Pest Control - Houston
Hi there,
We’re so glad to hear that your experience with Aptive has been positive. It’s wonderful to know that our team keeps you informed, takes the time to explain treatments, and prioritizes the safety of your pets while effectively protecting your home from pests. Providing reliable, safe, and attentive service is always our goal, and it’s great to hear that reflected in your visits. Thank you for trusting Aptive to keep your home protected. We look forward to continuing to provide the same high-quality service.
-Jasmine
First of all it's convenient.
First of all it's convenient and the technician are super. They contact you when they are on the way. They ask if there is a particular problem that needs to be addressed. They let you know when they are are finished and take pictures.
28 febbraio 2026
Risposta di Aptive Pest Control - Houston
Hi Marye,
Thank you for sharing your experience! We’re so glad to hear that our service has been convenient and that our service professionals have been professional, communicative, and thorough. At Aptive, keeping our customers informed and addressing any specific concerns is something we take great pride in.
It’s wonderful to know that the updates, pictures, and attention to detail make a difference for you. We truly appreciate your trust in Aptive and look forward to continuing to provide dependable, high-quality service for your home.
-Jasmine
Excellent Employee
Arthur was a very professional, courteous worker. He was very patient and made sure to ask if we had any particular areas that needed attention. Great job, Arthur and thanks again.
20 febbraio 2026
Risposta di Aptive Pest Control - Houston
Hi Irving and Maria,
Thank you for sharing your experience! We’re thrilled to hear that Arthur was professional, courteous, and attentive to your specific needs. At Aptive, our service professionals take pride in providing thorough, personalized care, and it’s wonderful to know that Arthur delivered that for you.
We truly appreciate your trust in Aptive and look forward to continuing to keep your home protected.
-Jasmine
Always excellent service.
1 marzo 2026
Risposta di Aptive Pest Control - Houston
Hi there,
Thank you for taking the time to share your experience! We’re thrilled to hear that you consistently receive excellent service. At Aptive, we pride ourselves on providing reliable, thorough, and professional pest control, and it’s wonderful to know our efforts are making a difference for you.
We truly appreciate your trust in Aptive and look forward to continuing to provide the high-quality service you expect.
-Jasmine
Generally dislike the business model of…
Generally dislike the business model of dealing with a distant company that schedules appointments without discussion. If they can't contact you, they treat the outside of the house. Bottom line - as a customer I am dealing with a computer that is programmed to ram appointments and billing down the throat of customers.
26 febbraio 2026
Risposta di Aptive Pest Control - Houston
Hi Jim,
Thank you for sharing your thoughts. I completely understand how frustrating it can feel to work with a process that seems automated and impersonal. At Aptive, we aim to balance efficiency with personalized care, but it’s clear from your experience that we fell short in making you feel heard and involved in your scheduling and service.
We value your feedback because it helps us improve how we communicate with our customers and ensure our appointments and billing feel transparent and respectful. Your concerns about the way services are scheduled and handled are taken seriously, and we want every customer to feel like their needs are fully understood and addressed.
If you’re willing, please reach out to us directly at socialmedia@goaptive.com so we can review your account and discuss options to make future service more in line with your preferences. At Aptive, our goal is to provide pest control solutions that work for your home and your peace of mind.
-Jasmine
Aptive services are very professional
Aptive services are very professional. Recently Chris did our routine treatment. He communicated before and after treatment. He took care of our concern areas and shared pictures. We would definitely recommend Aptive services to friends.
26 febbraio 2026
Risposta di Aptive Pest Control - Houston
Hi there,
Thank you for sharing your experience! We’re so glad to hear that Chris provided clear communication, addressed your concern areas, and shared photos to give you peace of mind. At Aptive, we strive to provide professional, thorough service that protects your home and makes the process easy and transparent for our customers.
We truly appreciate your trust in Aptive and your willingness to recommend us to friends. It means a lot to know our team’s efforts are making a difference, and we look forward to continuing to provide the same high-quality service for your home.
-Jasmine
Only problem I see is very little…
Only problem I see is very little notice about upcoming appointments. Also, staff should have shirts with Active name so resident knows they are Active employee. One person once said, "Well the truck has the name on it." However, sometimes, the truck is not clearly visible (as trees block my view).
26 febbraio 2026
Risposta di Aptive Pest Control - Houston
Hi there,
Thank you for sharing your feedback. I completely understand how important it is to have clear communication and proper identification for service visits, and I appreciate you bringing this to our attention. At Aptive, we want every customer to feel confident and secure when our service professionals are at their home.
Your comments about appointment notice and staff identification are very helpful. We’ll review these concerns with our team to see how we can improve notifications and ensure our professionals are easily recognizable when they arrive.
We truly appreciate you taking the time to share your experience, and we’re committed to making every Aptive visit clear, professional, and reassuring for our customers.
-Jasmine
Risposta di Aptive Pest Control - Houston
Hi John,
Thank you for sharing your feedback! We’re glad to hear that our Aptive team continues to deliver the attention to detail and quality service you expect.
Providing thorough, reliable pest control is what we aim for every visit, and it’s wonderful to know it shows. We truly appreciate you choosing Aptive and being part of our community.
-Jasmine
Martin my serviceman was punctual
Martin my serviceman was punctual, polite, timely, knowledgeable, explained what he was there to do and asked about my concerns or problem areas.
24 febbraio 2026
Risposta di Aptive Pest Control - Houston
Hi Patricia,
Thank you for sharing your experience! We’re thrilled to hear that Martin provided such a thorough and professional visit. At Aptive, we pride ourselves on having service professionals who are not only knowledgeable and punctual but also take the time to listen to your concerns and explain how our services protect your home. Your feedback means a lot, and we truly appreciate you choosing Aptive to care for your home.
-Jasmine
Very informative and friendly staff
Very informative and friendly staff, from admin in the office to the service providers at my door.
20 febbraio 2026
Risposta di Aptive Pest Control - Houston
Hi Mandy,
Thank you for sharing your experience! We’re thrilled to hear that our entire team, from our office staff to our service professionals, provided friendly and informative support. At Aptive Environmental, we strive to ensure every interaction is helpful and that our customers feel confident in the care their home receives.
Feedback like yours motivates our team to continue delivering the high-quality, thoughtful service our customers deserve. We truly appreciate you choosing Aptive!
-Jasmine
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