I never had a problem with service. Technician Miguel texted me to let me know he was on the way. Wasn’t home but he went right to work treating the exterior. When finished he took pictures on wher... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Lying company. I am a returning customer and they promised me to send me $150 visa card. Upon checking, they say I don't qualify even though I called the dedicated line for the offer and mentioned the... Leggi di più
L'azienda ha risposto
Technician patiently responded to all my questions about rodent control and I chose to have him place two rodent snap traps in the attic. APTIVE will respond if there is a noise or smell that indicat... Leggi di più
L'azienda ha risposto
Javon Gipson, who has been at my property for several treatments is always courteous, lets us know prior to arrival (so we could secure out pet) and arrives on time. On site he provides a summary of t... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Welcome to Aptive Pest Control
Scritti dall'azienda
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Informazioni di contatto
8800 Jameel Rd, Ste 100B, 77040, Houston, TX, Stati Uniti
- 12816096832
We overthink pests so you don't have to.
4,6
Eccellente
346 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Lying company
Lying company. I am a returning customer and they promised me to send me $150 visa card. Upon checking, they say I don't qualify even though I called the dedicated line for the offer and mentioned the offer upfront to salesman Jaden Adams. Truly unprofessional. Don't sign up with them.
3 giugno 2026
Risposta di Aptive Pest Control - Houston
Hi there,
Thank you for taking the time to share this. We’re sorry to hear about your frustration regarding the promotional offer and the communication you experienced during enrollment.
At Aptive Environmental, we aim for clear and accurate information from the very beginning, and we understand how disappointing it is when expectations around an offer don’t feel met. Situations like this should be reviewed carefully and handled with transparency so there’s no confusion.
We’d appreciate the opportunity to look into this further for you. Please reach out to socialmedia@goaptive.com directly so we can review what happened and make sure it’s properly handled.
-Jasmine, Aptive Care Team
No problem with service
I never had a problem with service. Technician Miguel texted me to let me know he was on the way. Wasn’t home but he went right to work treating the exterior. When finished he took pictures on where treatment was applied. I appreciate that. He did a 10/10 service.
6 giugno 2026
Risposta di Aptive Pest Control - Houston
Hi Debra,
Thank you for sharing your experience with Aptive. We’re thrilled to hear Miguel provided a 10/10 service and that his communication, promptness, and detailed photo updates made the process easy and transparent for you.
Even while you were away, it’s great to know he completed the exterior treatment thoroughly and kept you informed throughout. We appreciate your trust in Aptive and are glad to keep things handled so your home stays protected with confidence.
-Jasmine, Aptive Care Team
I have always had very nice people to…
I have always had very nice people to come spray for me. I like the pictures and the last person was good enough to go back after leaving and spray the sewer for me cause I forgot to tell them.
Good service
29 maggio 2026
Risposta di Aptive Pest Control - Houston
Hi Sharon,
Thank you for taking the time to share this thoughtful feedback. We’re glad to hear you’ve consistently had positive experiences with our service professionals and that the photo updates have been helpful during your visits with Aptive.
We’re especially happy to hear your service professional was willing to go back and take care of the sewer treatment for you, that extra step really matters. At Aptive, we’ve got this handled, and we truly appreciate you trusting us to take care of your home.
-Jasmine, Aptive Care Team
Technician patiently responded to all…
Technician patiently responded to all my questions about rodent control and I chose to have him place two rodent snap traps in the attic. APTIVE will respond if there is a noise or smell that indicates a rodent may have been caught.
29 maggio 2026
Risposta di Aptive Pest Control - Houston
Thanks for sharing this with us, Ricardo! We're so glad our service professional took the time to answer your questions about rodent control and help you determine an approach that felt right for your home. It's great to know this treatment left you feeling informed and supported.
We truly appreciate your feedback and are grateful you've chosen Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
Risposta di Aptive Pest Control - Houston
Hi Laneigh,
We really appreciate you taking the time to share this! It’s great to hear that Archie listened to your needs and followed through on exactly what you asked for during your service.
That kind of communication and attention to detail is exactly what we aim for on every visit. As always, we’ve got this handled when it comes to making sure your requests are heard and your home is taken care of the right way.
-Jasmine, Aptive Care Team
The Aptive representatives they come…
The Aptive representatives they come to the house are so detailed oriented and very, very nice. They always do such a tremendous job. Thank you so very much.
26 maggio 2026
Risposta di Aptive Pest Control - Houston
Hi Julie,
Thank you for the wonderful feedback! We’re so glad to hear our Aptive service professionals have been detailed-oriented, kind, and consistently delivering a tremendous experience at your home.
At Aptive, our goal is to make sure every visit feels handled with care, attention, and professionalism from start to finish. We truly appreciate you taking the time to share your experience and for trusting Aptive with your home.
-Jasmine, Aptive Care Team
I have never had so many ants in my…
I have never had so many ants in my yard and wasp nest. I have specifically addressed to treat the yard and beds for ants. I waited for the treatment to work and just treated my lawn myself with a lawn spray to kill ants, and a host of other bugs and it was one and done. Not happy with the change in pest control service.
2 giugno 2026
Risposta di Aptive Pest Control - Houston
Hi there,
Thank you for taking the time to share your experience. We’re sorry to hear you’ve been dealing with continued ant activity and wasp concerns, especially after specifically requesting treatment for those areas. That’s understandably frustrating, particularly after giving the service time to work.
At Aptive, our goal is to make sure your pest concerns are fully handled with the right treatment and follow-through. Please reach out to socialmedia@goaptive.com directly so we can take a closer look at your service history and make sure your concerns are properly handled moving forward.
-Jasmine, Aptive Care Team
Mont was the technician
Mont was the technician - and he was wonderful!
Answered my questions with knowledge and patience. He was friendly and courteous.
31 maggio 2026
Risposta di Aptive Pest Control - Houston
Hi Christine,
We really appreciate you taking the time to share this. It’s great to hear Mont provided such a positive experience for you, taking the time to answer your questions with knowledge and patience while also being friendly and courteous. That kind of service is exactly what we want every Aptive visit to feel like.
We’ll be sure to pass this along to Mont, he’ll be glad to hear it made an impact. At Aptive, we focus on making sure you feel informed and comfortable every step of the way, because we want you to know you’ve got a team that’s truly got this handled when we’re taking care of your home.
-Jasmine, Aptive Care Team
Risposta di Aptive Pest Control - Houston
Hi Walter,
Thank you for sharing this! We’re glad to hear the follow-up you received was outstanding.
At Aptive, we aim to make every step of the experience feel smooth and fully handled, especially when it comes to staying responsive after a service visit. We truly appreciate you choosing Aptive and are grateful to have you as part of the Aptive family.
-Jasmine, Aptive Care Team
Cleaned out outdoor termite signs
The gentlemen that made the inspection was very polite and knowledgeable. However, I believe it was a mistake to tell me the weep hole had mud packed it it, and that was a sign of termites. He said he had cleaned it out. I feel he should have shown me the problem, and THEN cleaned it out. I am left with some skepticism.
21 maggio 2026
Risposta di Aptive Pest Control - Houston
Hi Robin,
Thank you for taking the time to share this feedback. We’re glad to hear your service professional was polite and knowledgeable, but we’re sorry to hear the inspection left you feeling uncertain.
At Aptive, we want every step of the process to feel clear and fully handled, including making sure any findings are clearly shown and explained before work is performed. We understand why not seeing that in the moment would leave you feeling skeptical, and that’s not the experience we want for our customers.
We’d appreciate the opportunity to review this with our local team and better understand what was communicated during your visit so we can address it appropriately and ensure your concerns are properly handled.
-Jasmine, Aptive Care Team
your technician was great and he kept…
your technician was great and he kept me informed in what he was doing.
26 maggio 2026
Risposta di Aptive Pest Control - Houston
Hi Rick,
Thanks for taking the time to share this, we really appreciate it. It’s great to hear your Aptive service professional provided great communication and kept you informed throughout the visit, that kind of transparency is exactly what we aim for.
We’re glad you had a positive experience and appreciate you being part of Aptive. We’ve got this handled and look forward to continuing to take care of your home.
-Jasmine, Aptive Care Team
Thorough and Professional
26 maggio 2026
Risposta di Aptive Pest Control - Houston
We really appreciate you taking a moment to share this with us, Pete Smith! It's absolutely wonderful to know that you've been so satisfied with the service our team has been providing. Our goal is to provide reliable treatments with a smile, and we look forward to continue protecting your home from pests for years to come. Thanks for being the best part of Aptive!
-Alexis, Aptive Care Team
Chris did our service today
Chris did our service today. I am very pleased with the inspection and work he did. Due to expected rain he used dry powder in the weep holes and around the exterior. He was very knowledgeable in explaining it to me.
23 maggio 2026
Risposta di Aptive Pest Control - Houston
Thank you for taking the time to recognize Chris and the care he put into your service, George! We’re so glad to hear you were pleased with both the inspection and the treatment provided. It’s great that he considered the upcoming weather and explained why the powder application would be most effective this time around. Providing knowledgeable service and clear communication is something we truly value. We’re grateful you’ve chosen Aptive to handle your pest control needs!
-Alexis, Aptive Care Team
they decide for you
That the application day is not on a number of week but when Aptive decide sometime was only 3 weeks others was 4 or 5 weeks. probably is not so good like they said.
16 maggio 2026
Risposta di Aptive Pest Control - Houston
Thank you for sharing your feedback with us, Luis. We understand your frustration regarding the timing between services and how inconsistent scheduling intervals can make it difficult to feel confident in the treatment plan. We appreciate you bringing this concern to our attention, as consistency and clear communication are important parts of the customer experience. Please feel free to email socialmedia@goaptive.com with your service address if you’d like our team to review your scheduling concerns further. We appreciate the opportunity to help make this right!
-Alexis, Aptive Care Team
Great employees and good results.
16 maggio 2026
Risposta di Aptive Pest Control - Houston
Hi Susan,
We really appreciate you taking the time to share this! It’s great to hear that you’ve had positive experiences with our team and are seeing good results with your service.
That combination is exactly what we strive for at Aptive every day. As always, we’ve got this handled when it comes to providing reliable service delivered by great people who are focused on keeping your home protected.
-Jasmine, Aptive Care Team
Great Service
The young man that came out to service us was exceptional and thorough in his work!!
16 maggio 2026
Risposta di Aptive Pest Control - Houston
We're beyond thrilled to hear that our team did such a great job treating your home! Our number one goal is to provide the best service possible and ensure all of your concerns are handled with the care you deserve, and feedback like this really lets us know we're on the right track. It's always a pleasure to treat your home, and we are so grateful to have you as a part of the Aptive neighborhood!
-Alexis, Aptive Care Team
The tech remembered my house and pets…
The tech remembered my house and pets immediately as he had treated it before. He called on the way and ask if I had any specific pests to treat.
I told him that I have been seeing roaches everywhere in the house!! I suggested that I thought they they were coming from the garage and ask him to treat that area also. I reminded him to be mindful of the Mercedes my now deceased partner bought . . . and is a real thorn in my side, FYI.
21 maggio 2026
Risposta di Aptive Pest Control - Houston
We really appreciate your feedback, Jan Johnson! It’s always encouraging to hear when a service experience goes well. Our team works hard to provide professional, thoughtful care at each treatment, and we appreciate the opportunity to continue helping handle your pest concerns with our service here at Aptive!
-Alexis, Aptive Care Team
Every service representative has been…
Every service representative has been very thorough and courteous. I haven't seen any bug or spider activity in quite a while.
20 maggio 2026
Risposta di Aptive Pest Control - Houston
Hi Cheryl,
We really appreciate you taking the time to share this. It is great to hear that every service professional you have worked with has been thorough and courteous, and even better to know you have noticed a real difference with reduced bug and spider activity around your home. That kind of consistency is exactly what we strive for at Aptive, because reliable protection and respectful service should always go hand in hand. We have got this handled, and we are glad to be helping keep your home comfortable and protected.
-Jasmine, Aptive Care Team
Service is great but scheduling tech not so much
Service is great; however, scheduling the quarterly treatments seems to be an issue for them. Always try to schedule 60 days from last treatment resulting in my having to contact them to reschedule at the appropriate time.
21 maggio 2026
Risposta di Aptive Pest Control - Houston
Hi Lynda,
We really appreciate you taking the time to share this. It is great to hear you are happy with the service itself, but we also understand your frustration with the scheduling not aligning with your expected quarterly timing. That should not be something you have to monitor and correct on your end, and we hear how inconvenient that has been for you.
At Aptive, we want the process to feel simple and consistent from visit to visit, so we would like the opportunity to review your service schedule and make sure it is properly aligned moving forward. Please reach out to socialmedia@goaptive.com so we can take a closer look and get this corrected for you. We’ve got this handled, and we’re committed to making your experience smoother and more predictable.
-Jasmine, Aptive Care Team
Just great service.
15 maggio 2026
Risposta di Aptive Pest Control - Houston
Hi Wayne,
We really appreciate you taking the time to share this. It’s great to hear you received such great service during your visit, that’s exactly what we aim for at Aptive. We’re glad everything went smoothly, and you can always count on us to keep things handled with care and consistency every time we come out.
-Jasmine, Aptive Care Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.