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Aptive Pest Control - Atlanta Recensioni 161

TrustScore 4.5 su 5

4,4

1960 Parker Ct, 30087 Stone Mountain, GA, US


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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I have experienced a poor business model with aptive during my entire subscription. They offer one thing deliver completely different. Their technicians are fine for the most part but the spray they... Leggi di più

Valutata 5 stelle su 5

The service provided by Aptive is great. The technicians are respectful, friendly, and communicative. They will send a text before arriving and always ask if we have any new and/or specific areas that... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

My Aptive Rep, Alec, made my experience great. The stars are for him. He knew my house and remembered my preferences. He is also professional and friendly. Please note, your website is not so great... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

They do a great job and we no longer have mosquitoes in our yard. They are also careful not to spay any edible fruits and vegetables growing in our yard.


Dettagli dell'azienda

  1. Servizio di disinfestazione

Scritti dall'azienda

Aptive Pest Control in Stone Mountain, GA offers dependable residential pest control services designed to protect your home from common Georgia pests. Our local Stone Mountain team provides customized treatment plans to address ants, spiders, cockroaches, rodents, and more. We’re committed to delivering effective solutions and professional service throughout the Atlanta metro area. Serving Stone Mountain and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Call today for a quote and choose a pest control plan that fits your needs.

Welcome to Aptive Pest Control

Scritti dall'azienda

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Informazioni di contatto

  • 1960 Parker Ct, 30087, Stone Mountain, GA, Stati Uniti

  • 14048825498
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We overthink pests so you don't have to.

Smarter pest control starts here.

4,4

Eccellente

TrustScore 4.5 su 5

161 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 3 stelle su 5

Spider webs were not all removed

Spider web were not all removed. Also, we have lots of spiders they need to be treated and killed.

24 giugno 2025
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Risposta di Aptive Pest Control - Atlanta

Hi Jim,

Thank you for your feedback. We’re sorry to hear that some spider webs were missed and that you’re still dealing with spiders around your home. At Aptive, we aim to provide thorough treatments and clear results, and it’s important to us that you feel fully protected. We’d love the opportunity to revisit your property, address any remaining issues, and ensure your home gets the care it deserves. Please don’t hesitate to reach out at socialmedia@goaptive.com—we’re here to help.

-Jasmine

Valutata 4 stelle su 5

Improvement Pending

Aptive technicians are very thorough with providing their services. There are multiple times I have witness them consistently treat my home with the utmost care and take care of areas of concern. They would bring to my attention of anything that I would need to be aware of. However when it comes to scheduling my treatment, it feels that there is not enough notice or it is at random. Recently, I have received notifications 3 days ahead for the past 3 months where they had to reschedule. Their scheduling and notification system need improvement.

1 luglio 2025
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Risposta di Aptive Pest Control - Atlanta

Hi Leonard,

Thank you for highlighting the care and attention our Aptive service professionals bring to your home—we’re glad to hear they’re consistently thorough and communicative. We also appreciate your honest feedback about our scheduling and notification process. We understand how important timely and reliable communication is, especially when planning around your busy schedule. Please know your comments have been shared with our team as we work to improve this experience. We’re grateful to have you as part of the Aptive family and are committed to making your future visits smoother and more convenient.

-Jasmine

Valutata 2 stelle su 5

I provided instructions to the tech

I provided instructions to the tech, but I'm not sure if everything I asked for was completed. He left within 10 minutes after arriving.

18 giugno 2025
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Risposta di Aptive Pest Control - Atlanta

Hi Dianira,

Thank you for sharing your feedback. At Aptive, we want every visit to fully meet your expectations, and we’re sorry to hear that you’re uncertain if all your instructions were followed. We take your concerns seriously and want to ensure nothing is missed during service.

Please feel free to reach out to our team directly at socialmedia@goaptive.com so we can review your requests and address any outstanding needs. We’re committed to providing thorough, attentive care and want to make sure you feel confident and satisfied after every visit.

Thanks again for being part of the Aptive family — we look forward to making this right for you!

-Jasmine

Valutata 2 stelle su 5

Don’t get what your paid for

Didn’t spray for mosquitoes but twice in a year after I paid for the PRO plan which includes this. Only sprayed indoors once in a year. When you click on the message link to reschedule appointments, they are none available. When I canceled my account through customer service, she offered to send them back out to spray for mosquitoes, but they should have did that each time during warm weather.

20 giugno 2025
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Risposta di Aptive Pest Control - Atlanta

Hi Chris,

Thank you for taking the time to share your experience. We’re genuinely sorry to hear that your mosquito and indoor treatments weren’t completed as expected under your PRO plan—that’s not the level of service we aim to deliver at Aptive. You’re absolutely right that those treatments should have been performed consistently during the warmer months, and the difficulty with rescheduling only adds to the frustration.

We understand your decision to cancel, but we’d still appreciate the opportunity to review your account and see what went wrong so we can improve. Your feedback is important, and we’d love the chance to make things right—whether that means correcting a missed service or learning how to better support our customers in the future.

Thank you again for being part of the Aptive neighborhood. If you’d be open to reconnecting, our team is here at socialmedia@goaptive.com.

-Jasmine

Valutata 5 stelle su 5

Service with a smile

The service rep showed up and gotto work right away. He covered areas all around the house and yard. He also made sure to close the gate to the backyard after servicing the area.I was satisfied with the service.

9 giugno 2025
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Risposta di Aptive Pest Control - Atlanta

Hi Patye,

Thank you for sharing your feedback! We’re glad to hear our service professional arrived ready to work and took care to cover all the necessary areas around your home and yard. Closing the gate is just one of the little things we focus on to show respect for your property. Your satisfaction means a lot to us at Aptive, and we appreciate you being part of our family. We look forward to continuing to protect your home with the same care and attention.

-Jasmine

Valutata 5 stelle su 5
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Risposta di Aptive Pest Control - Atlanta

Hi Randel,

Thank you for taking a moment to share your experience! We're so glad to hear that our service professionals' professionalism stood out to you—that’s something we take a lot of pride in at Aptive.

We truly appreciate you being part of the Aptive family and look forward to continuing to deliver service you can feel confident in.

-Jasmine

Valutata 4 stelle su 5

Very good company

There is good communication between clients and techs. They let you know when they will be and that's when they show up. The only issue I have had is one or two of the techs that have shown up had done a really quick poor job around the house. When they do a decent coverage we seem to not have any big issues.

5 giugno 2025
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Risposta di Aptive Pest Control - Atlanta

Hi John and Kelsey,

We appreciate you highlighting the clear communication between our team and you—that’s something we work hard to get right. At the same time, we’re sorry to hear that some visits didn’t meet the high standards we aim for. Consistent, thorough service is key to keeping your home comfortable, and we regret any times we fell short.

Your feedback is important, and we’ll be sure to share it with our service professionals to help improve the quality of every visit. Thanks for being part of the Aptive neighborhood and for giving us the opportunity to protect your home.

-Jasmine

Valutata 5 stelle su 5

Attention to detail and personal…

Attention to detail and personal service.

9 giugno 2025
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Risposta di Aptive Pest Control - Atlanta

Hi there,

Thank you for recognizing the attention to detail and personal service our team provides. At Aptive, we believe that caring for each customer’s unique needs is key to effective pest control. We appreciate you being part of the Aptive neighborhood and look forward to continuing to protect your home.

-Jasmine

Valutata 4 stelle su 5

Very professional

Very professional. Listen to what your needs are. I don’t like they sen different people all time. I rather have same person come out.

28 maggio 2025
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Risposta di Aptive Pest Control - Atlanta

Hi Sarah,

Thanks for your feedback and for choosing Aptive. We’re glad our team is professional and listens to your needs.

We understand wanting the same service professional each time, and we do our best to accommodate that when possible. Please reach out at socialmedia@goaptive.com if you’d like us to note your preference.

Your satisfaction means a lot to us at Aptive!

-Jasmine

Valutata 5 stelle su 5

Thanks Tim!

Tim Wilson serviced our property today - he did a great job from start to finish - he let me know when he was on the way - he was very thorough and made sure to address any concerns we had, and he sent photos and an awesome summary of the treatment after it was completed!

29 maggio 2025
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Risposta di Aptive Pest Control - Atlanta

Hi Robin,

Thanks so much for sharing your experience! We’re really glad Tim Wilson could provide such a thorough and communicative service from start to finish. At Aptive, we take pride in making sure our team keeps you informed every step of the way and addresses your concerns with care. We’ll be sure to pass along your kind words to Tim—he’ll be happy to hear it! Thanks again for being part of the Aptive community.

-Jasmine

Valutata 4 stelle su 5

Pests

For inside, pest control has been great
For outside, mosquito control is not so great, mosquitoes still everywhere. Should do an more concentrated spraying

22 maggio 2025
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Risposta di Aptive Pest Control - Atlanta

Hi there,

Thanks for sharing your honest experience—we really appreciate it. We're glad to hear the interior pest control has been working well for you! As for the mosquitoes, we totally understand how frustrating it is to still be dealing with them, especially when you’re trying to enjoy your outdoor space. Our treatments are designed to significantly reduce mosquito activity, so if you're still seeing heavy presence, we'd love the chance to reassess and provide a more targeted approach. Feel free to reach out to us at socialmedia@goaptive.com with your account info—we’ll make sure your concerns are addressed and get a plan in motion to help you enjoy a bite-free yard. Thanks again for being part of the Aptive family!

-Jasmine

Valutata 1 stelle su 5

NOT pet safe or effective products!

Makes 4 of my 6 dogs sick multiple times for up to four days even after allowing to dry for 1.5-4 hours after application! This company's products are NOT pet safe!!!!!! And we still have all the bugs supposed to treat for after 2 spray applications and one granules application between due to still having bugs!

21 maggio 2025
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Risposta di Aptive Pest Control - Atlanta

Hi Erin,

Thank you for taking the time to share this with us. We're truly sorry to hear that your pets experienced any discomfort after our treatments -- that's incredibly upsetting, and we know how important it is to keep your furry family members safe and healthy.

At Aptive, we use products that are professionally formulated and applied with great care to meet regulatory safety standards, but every home and pet is different, and we never want you to feel like your concerns are being overlooked. We also understand how frustrating it must be to still be dealing with pest issues after multiple treatments - especially when you're trusting us to help create a healthier home.

We'd really appreciate the opportunity to make this right. Our team would like to review your account in more detail, answer your questions about the treatments used, and figure out the best path forward -- whether that's retreating your property, adjusting the treatment approach, or discussing alternatives that better suit your pets' sensitivities.

Please reach out directly at socialmedia@goaptive.com if you're open to it - we're here to help and want to turn this around for you.

-Jasmine

Valutata 5 stelle su 5

The person who sprayed was very…

The person who sprayed was very professional and pleasant

1 maggio 2025
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Risposta di Aptive Pest Control - Atlanta

Hi there,

Thank you so much for sharing your experience with us. We're thrilled to hear that your service professional made a positive impression -- being both professional and pleasant is exactly what we aim for at Aptive. It means a lot to know that you felt well taken care of. We're grateful to have you as part of the Aptive family and look forward to continuing to protect your home with the care and respect you deserve!

-Jasmine

Valutata 5 stelle su 5

My rep was very respectful and helpful

My rep was very respectful and helpful. He had an answer for all of my questions and did a great job.

27 aprile 2025
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Risposta di Aptive Pest Control - Atlanta

Hi Angela,

Thank you so much for sharing your experience! We’re thrilled to hear that your service professional was able to provide the answers you needed and delivered such great service. At Aptive, respect and helpfulness are at the heart of what we do, and it’s wonderful to know that your rep embodied those values. We truly appreciate you being part of the Aptive family, and we’ll continue to work hard to keep your home protected!

-Jasmine

Valutata 5 stelle su 5

on time and efficient

On time and efficient

6 maggio 2025
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Risposta di Aptive Pest Control - Atlanta

Hi Sybille,

Thank you for your feedback! We’re so glad to hear that our team was able to meet your expectations with timely and efficient service. At Aptive, we strive to make every visit as smooth and effective as possible, and it’s great to know we’ve succeeded in doing that for you. We appreciate your support and look forward to continuing to serve you!

-Jasmine

Valutata 5 stelle su 5

The service person is always helpful…

The service person is always helpful and will spray inside around the fireplace if I have seen a roach.

1 maggio 2025
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Risposta di Aptive Pest Control - Atlanta

Hi Mary,

Thank you so much for sharing your feedback! We're so glad to hear that your service professional has been helpful and attentive to your needs, especially when it comes to those extra details like spraying around the fireplace. At Aptive, we believe in going above and beyond to make sure your home is comfortable and your experience is as stress-free as possible. We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to provide excellent service!

-Jasmine

Valutata 1 stelle su 5

Cancelled membership and was never told…

Cancelled membership and was never told about a fee and now I owe them 300$ and don’t even live at the house anymore. Beyond awful experience

18 ottobre 2024
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Risposta di Aptive Pest Control - Atlanta

Hi Riggs,

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience with our cancellation policy left you feeling frustrated, especially during a transition like moving homes. At Aptive, we aim to be as clear as possible about service terms, and we regret that this wasn’t better communicated in your case. We’d really like the chance to review your account and see what we can do to help make things right. Please reach out to us directly at socialmedia@goaptive.com at your earliest convenience. Please know your concerns are heard, and we’re committed to improving the experience for every customer.

-Jasmine

Valutata 4 stelle su 5

I didn’t have any problem with the…

I didn’t have any problem with the normal spraying out side, but I had two other areas that was not done and I called you guys back to let you know I needed those areas needed to hit you guys responded and said you was sending some one out to do it but know came out. In saying that you guys had done a great job

14 aprile 2025
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Risposta di Aptive Pest Control - Atlanta

Hi Willie,

Thank you for sharing your feedback. We truly appreciate you bringing this to our attention, and we're sorry to hear that we missed the opportunity to take care of the additional areas you requested. At Aptive, we pride ourselves on responsive service, and we understand how frustrating it must have been to not have the follow-up completed as promised. We’ll make sure to address this with our team to ensure we meet all of your needs moving forward. Your satisfaction is important to us, and we’re grateful for your patience and the opportunity to make things right. Please don’t hesitate to reach out to us at socialmedia@goaptive.com if you need any further assistance—we’re here to help!

-Jasmine

Valutata 5 stelle su 5

Home pest control

Great service.

3 aprile 2025
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Risposta di Aptive Pest Control - Atlanta

Hi Thelma,

Thank you for your kind words! We're so happy to hear that you had a great experience with Aptive. Our team is always here to provide reliable service and make sure your home stays comfortable. We truly appreciate having you as part of the Aptive neighborhood and look forward to continuing to serve you with the same dedication!

-Jasmine

Valutata 1 stelle su 5

You are asking for a performance report…

You are asking for a performance report and as of today I have not had anyone from your company here.

7 maggio 2025
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Risposta di Aptive Pest Control - Atlanta

Hi Tom,

The email you received was intended as an invitation to share feedback on your overall experience with Aptive. We apologize for any confusion it may have caused and understand how it might have seemed like a service was scheduled. If you'd like to share your thoughts on your service as a whole, we’d truly appreciate it—your feedback helps us continue providing the world-class care you deserve.

-Jasmine

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