I have experienced a poor business model with aptive during my entire subscription. They offer one thing deliver completely different. Their technicians are fine for the most part but the spray they... Leggi di più
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The service provided by Aptive is great. The technicians are respectful, friendly, and communicative. They will send a text before arriving and always ask if we have any new and/or specific areas that... Leggi di più
L'azienda ha risposto
My Aptive Rep, Alec, made my experience great. The stars are for him. He knew my house and remembered my preferences. He is also professional and friendly. Please note, your website is not so great... Leggi di più
L'azienda ha risposto
They do a great job and we no longer have mosquitoes in our yard. They are also careful not to spay any edible fruits and vegetables growing in our yard.
Dettagli dell'azienda
Scritti dall'azienda
Aptive Pest Control in Stone Mountain, GA offers dependable residential pest control services designed to protect your home from common Georgia pests. Our local Stone Mountain team provides customized treatment plans to address ants, spiders, cockroaches, rodents, and more. We’re committed to delivering effective solutions and professional service throughout the Atlanta metro area. Serving Stone Mountain and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Call today for a quote and choose a pest control plan that fits your needs.
Welcome to Aptive Pest Control
Scritti dall'azienda
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Informazioni di contatto
1960 Parker Ct, 30087, Stone Mountain, GA, Stati Uniti
- 14048825498
We overthink pests so you don't have to.
4,4
Eccellente
161 recensioni
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Pay for Treatment but they don't want provide service
I signed a year contract with Aptive and completed it on 7/31/25, I cancelled account number 3414196, on 8/5/25 but Aptive wants me to pay for the month of August, even though they didn't provide me with service for the month. I stated, I would pay for the service but you have to come out and spray but they refused. Why would I pay for a service, I didn't receive?
5 agosto 2025
Non scritta su invito
Risposta di Aptive Pest Control - Atlanta
Hi Rita,
Thank you for sharing your feedback. I’m sorry for the confusion and frustration regarding your account. At Aptive, we want every customer to feel they are receiving the service and value they expect. I’d like the opportunity to review your account and resolve this issue for you. If you’re open to it, please reach out at socialmedia@goaptive.com so we can discuss the situation, confirm the account details, and ensure any concerns regarding billing or service are addressed fairly. Your satisfaction is important to us, and we appreciate the chance to make this right.
-Jasmine
This young man did not come to the door…
This young man did not come to the door to introduce himself. I wanted him to spray inside the house as well! He only communicated thru text before he arrived!
16 agosto 2025
Risposta di Aptive Pest Control - Atlanta
Hi Sheila,
Thank you for sharing your feedback. I’m sorry to hear that your experience with our service professional didn’t meet your expectations. At Aptive, we aim to provide courteous, thorough service and clear communication at every visit, and it sounds like we fell short in this instance.
I’d like the opportunity to make this right. If you’d like, we can schedule a follow-up visit to ensure your home is fully treated inside and out, and I’ll make sure the service professional introduces themselves and reviews the treatment plan with you beforehand. Please reach out at socialmedia@goaptive.com so we can get this scheduled at your convenience.
-Jasmine
They did not complete service
They did not complete service. I called and spoke with a manager for a reschedule and no one has called me back or even sent me an email. I have been with Aptive for sometime now but it seems like I am getting the run around. I am not happy at all.
23 agosto 2025
Risposta di Aptive Pest Control - Atlanta
Hi Kelvin,
Thank you for bringing this to our attention. I’m very sorry to hear about the frustration you’ve experienced. At Aptive, we take pride in providing reliable and timely service, and it’s concerning to hear that we didn’t meet that standard for you.
I’d like the opportunity to make this right and ensure your service is completed promptly. Please reach out to us at socialmedia@goaptive.com with your service address so we can get a reservice scheduled and address any concerns directly. Your satisfaction is very important to us, and we appreciate the chance to restore your confidence in Aptive.
-Jasmine
Risposta di Aptive Pest Control - Atlanta
Hi Randall,
Thank you for sharing your feedback! We’re glad to hear that our expertise, problem-solving, pricing, and scheduling have met your expectations. At Aptive, we take pride in providing thorough, effective, and customer-focused pest control, and it’s wonderful to know our efforts are making a positive impact for you.
-Jasmine
Happy Customer
I very much appreciate the high level of communication. I receive a text when I am scheduled for a treatment; the customer care person texts me when he is on his way, he reports back following service and includes pictures. The level of bugs in our home is way down. I am super happy that we chose to make a change to Aptive. Highly Recommend.
20 agosto 2025
Risposta di Aptive Pest Control - Atlanta
Hi Pam,
Thank you for sharing your experience! We’re thrilled to hear that our communication and thorough service have made a difference and that the level of pests in your home has significantly decreased. At Aptive, we take pride in keeping our neighbors informed and confident in the work we do while delivering effective, reliable pest control. We truly appreciate you being part of the Aptive neighborhood and for recommending us, and we look forward to continuing to protect your home.
-Jasmine
On time every visit
On time every visit. Communicates effectively before, during & after visit. Very thorough & professional.
16 agosto 2025
Risposta di Aptive Pest Control - Atlanta
Hi Vernon,
Thank you for taking the time to share your experience! We’re thrilled to hear that our team has been on time, communicates effectively, and provides thorough and professional service. At Aptive, we strive to deliver not only effective pest protection but also a seamless and informative experience for our customers.
We truly appreciate you choosing Aptive and look forward to continuing to protect your home.
-Jasmine
Ineffective
Everyone I’ve spoken to has been really nice and polite. But my yard is still SWARMING with mosquitos. When you get out of the car in the driveway, they’re on you instantly. I have seen less roaches in and around the house but they’re still very much present.
13 agosto 2025
Risposta di Aptive Pest Control - Atlanta
Hi Rey,
Thank you for sharing your experience and for noting the professionalism of our team. I’m glad to hear you’ve noticed some improvement with roaches, but I completely understand how frustrating it must be to still be dealing with mosquitoes around your home. That’s not the level of relief we aim to provide at Aptive, and I want to make sure your concerns are fully addressed.
I would love the opportunity to personally review your account and coordinate with our service team to evaluate your property, ensure treatments are applied effectively, and discuss strategies to reduce the mosquito activity. Our goal at Aptive is to protect your home and give you peace of mind both inside and outside, and I want to make sure we get this right for you.
Please reach out to me directly at socialmedia@goaptive.com so we can schedule a follow-up and make sure your home is properly cared for. We truly appreciate your feedback and the chance to improve your experience.
-Jasmine
Pass for a more established company next time
We were promised whole house and yard spraying by the salesperson. The techs just spray around the base of the house and eaves.
Their scheduling is a mess, we get mutliple confirmations and appointments within days of each trying to overlap and charge for extra visits.
12 agosto 2025
Risposta di Aptive Pest Control - Atlanta
Hi Victor,
Thank you for sharing your experience. I’m very sorry to hear about the confusion with your treatments and scheduling. I understand how frustrating it must be to expect whole-house and yard coverage and feel like that hasn’t been fully delivered.
I’d like to review your account and ensure the treatment plan aligns with what was promised, as well as clarify the scheduling process so there are no overlapping appointments or unnecessary charges. Please reach out to us at socialmedia@goaptive.com with your service address so we can take a closer look and make this right.
We truly appreciate you being part of the Aptive neighborhood and giving us the opportunity to address these concerns.
-Jasmine
Notifications
I do not receive emails regarding when my next treatment will be.
When I reported this, a solution, such as text messages, was not provided.
7 agosto 2025
Risposta di Aptive Pest Control - Atlanta
Hi Cathy,
Thank you for sharing your experience. We’re sorry to hear that you haven’t been receiving appointment notifications and that an alternative solution wasn’t offered when you reported the issue. At Aptive, we want to make it simple to stay informed about your services, whether by email, text, or phone.
Please reach out to us directly at socialmedia@goaptive.com so we can update your communication preferences and ensure you’re notified in the way that works best for you moving forward. We appreciate you bringing this to our attention and giving us the opportunity to improve your experience with Aptive.
-Jasmine
Risposta di Aptive Pest Control - Atlanta
Hi Sandra,
Thank you for sharing your experience with Aptive! We’re glad to hear that our services have been effective in controlling the pests around your home. Keeping your home protected and giving you peace of mind is exactly what we strive for. We truly appreciate you being part of the Aptive neighborhood!
-Jasmine
Aptive is able to protect the home from…
Aptive is able to protect the home from the outside in.
Scheduling would be made more convenient with a quarterly option and to be able to specify am or pm.
6 agosto 2025
Risposta di Aptive Pest Control - Atlanta
Hi Tom,
Thank you for sharing your feedback and for trusting Aptive to protect your home. We’re glad to hear you feel confident in the coverage we provide. We also appreciate your suggestions regarding scheduling options and the ability to choose AM or PM time frames, and we’ll be sure to share this with our team as we continue looking for ways to make our service even more convenient for our customers.
-Jasmine
I continue to have problems with ants…
I continue to have problems with ants which I’ve mentioned twice in the last two visits. For the cost of the service it just doesn’t seem reasonable, particularly with the poor performance.
25 luglio 2025
Risposta di Aptive Pest Control - Atlanta
Hi Clare,
Thank you for sharing your experience with us. I understand how frustrating it is to still be dealing with ants despite bringing it up during recent visits. At Aptive, we aim to provide effective, lasting solutions, and it’s clear we haven’t met that standard for you yet. I’d like to review your account and arrange for a service professional to take a closer look and work on resolving the issue. Please reach out to us at socialmedia@goaptive.com so we can make this right. We value you as part of the Aptive neighborhood and appreciate the chance to improve your experience.
-Jasmine
Your technician was uncommunicative
Your technician was uncommunicative, and frankly rude. This service was to check the annual termite stations and I’ve found several still covered with pine straw undisturbed. This type of service isn’t what I experience with the techs supporting my regular pest service. On his initial service phone call I thought he was for pest service which I had a week prior so I was a bit confused, then checked my calendar to see it was the annual termite review. Never contacted me after the inspection- just drove away.
22 luglio 2025
Risposta di Aptive Pest Control - Atlanta
Hi Walter,
Thank you for sharing your experience with us. At Aptive, we strive to deliver clear communication and thorough service at every visit, so I’m sorry to hear this wasn’t reflected during your termite station inspection. We understand how important it is for your home to be well cared for and for our service professionals to keep you informed every step of the way. I’d like to personally look into this and make sure your concerns are addressed. Please reach out to us at socialmedia@goaptive.com with your contact info so we can follow up directly and work toward a better experience. Your feedback helps us improve, and we appreciate you bringing this to our attention.
-Jasmine
I have used Aptive for years and have never been disappointed in their service
Arrived timely, completed process efficiently, kept me informed and updated re process. Made sure I knew how long my pets needed to be kept out of yard.
25 luglio 2025
Risposta di Aptive Pest Control - Atlanta
Hi Donald,
Thank you for taking the time to share your experience! We’re glad to hear that our team arrived on time, worked efficiently, and kept you informed every step of the way. Clear communication—especially around important details like pet safety—is something we prioritize at Aptive Environmental.
We appreciate you trusting us to protect your home and loved ones, and we look forward to continuing to provide you with attentive, reliable service. Thanks again for being part of the Aptive family!
-Jasmine
Risposta di Aptive Pest Control - Atlanta
Hi Kirk,
Thank you for sharing your experience! We're so glad to hear that your service professional was both knowledgeable and helpful—that’s the level of expertise and care we aim to provide at Aptive.
We truly appreciate you being part of the Aptive family and look forward to continuing to protect your home with top-quality service.
-Jasmine
The technician did a great job…
The technician did a great job explaining the process and detailing what he did at my home in Forsyth County, GA
3 luglio 2025
Risposta di Aptive Pest Control - Atlanta
Hi Jackie,
Thank you for sharing your experience! We’re glad to hear that your Aptive service professional took the time to clearly explain the process and detail the treatments performed at your Forsyth County home. Providing thorough communication is a key part of our commitment to delivering exceptional service, and we appreciate you trusting Aptive to protect your home. We look forward to continuing to serve you with care and professionalism!
-Jasmine
No more bugs alive in my home!
I had a large cockroach fly at my face while I was visiting with a friend in my living room. I ducked and it landed on the wall behind me where I crushed it. The very next day a rep from Aptive knocked on my door and they were able to treat that same day. I called them back 2 weeks later to re-treat a couple of spots. Again, they gave very quick service (I think it was the day after I called) 2 weeks later they were due for their scheduled service and they were right on time and happy to treat again. The only bugs I've seen in the house since have been dead. I feel confident that their treatments are working and my home will remain bug free. Thank you Aptive!
11 luglio 2025
Risposta di Aptive Pest Control - Atlanta
Hi Kristen,
Thank you for sharing your story and for trusting Aptive to tackle such an urgent pest issue so quickly! We’re glad our team was able to respond promptly and keep your home protected with consistent, effective treatments. Knowing that you feel confident in our service and that the bugs you’ve seen have been “the last of them” means a lot to us. We appreciate you being part of the Aptive family and look forward to continuing to keep your home comfortable!
-Jasmine
Great service!
I love Aptive’s attention to detail and the quality of service they provide when treating their customers.
2 luglio 2025
Risposta di Aptive Pest Control - Atlanta
Hi Ana,
Thank you so much for sharing your experience! We’re truly proud of our team’s commitment to attention to detail and delivering high-quality service—that dedication is at the heart of everything we do at Aptive. Hearing that it shows in how we treat our customers means a lot to us. We’re grateful to have you as part of the Aptive family and look forward to continuing to provide you with exceptional care and protection.
-Jasmine
Great communication & Product
I've been using Aptive for a few years and have not had an issue with ants getting inside the house like I did with my prior service provider. Urenny did a great job communicating the service provided and the Company does a great job sending service reminders.
8 luglio 2025
Risposta di Aptive Pest Control - Atlanta
Hi Andrea,
Thank you so much for your continued trust in Aptive over the years! We’re so glad to hear that the difference in ant control has been noticeable since making the switch—that’s exactly the kind of long-term impact we strive for. We're also happy to hear Urenny delivered clear communication during your service and that our reminders are helping keep things simple on your end. We truly appreciate having you as part of the Aptive family and look forward to continuing to protect your home year-round!
-Jasmine
Service is NOT what you are promised.
Every technician that comes out does things differently. They cut corners & try to do the least amount of work possible. If you want the job done to the level that you were promised when you signed the contract you will have to micromanage them & follow them around to check there work.
It's obvious that this company does NOT have any training systems in place.
8 luglio 2025
Risposta di Aptive Pest Control - Atlanta
Hi Jason,
Thank you for sharing your honest feedback. We're genuinely sorry to hear that your experience hasn’t reflected the consistent, high-quality service Aptive is committed to delivering. Your concerns about inconsistency and the need to oversee treatments are absolutely valid, and they’re not the experience we want any of our customers to have.
We take training and accountability seriously, and your feedback will be shared with our local service leadership so we can make sure better oversight and follow-through are in place moving forward. We’d love the chance to turn things around and restore your confidence in our team—please don’t hesitate to reach out at socialmedia@goaptive.com if there's anything specific you'd like addressed ahead of your next visit. You're a valued part of the Aptive community, and we want to make this right.
-Jasmine
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