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Aptive Pest Control - Atlanta Recensioni 160

TrustScore 4.5 su 5

4,4

1960 Parker Ct, 30087 Stone Mountain, GA, US


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Valutata 5 stelle su 5

My Aptive Rep, Alec, made my experience great. The stars are for him. He knew my house and remembered my preferences. He is also professional and friendly. Please note, your website is not so great... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We weren’t here when service tech first came and we had forgotten to tell him to replace some bait traps under our hot tub which requires some panels to be removed. I texted him after he left and he c... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The tech was very polite and asked if I had any special concerns for him to concentrate on. He wore footies in the house and was conscientious in doing a good job.

L'azienda ha risposto

Valutata 5 stelle su 5

Jared was very professional, asking questions about what he needed to focus on, if we had seen any insects inside or outside etc. He was very thorough and detailed spraying where I asked to, took car... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Servizio di disinfestazione

Scritti dall'azienda

Aptive Pest Control in Stone Mountain, GA offers dependable residential pest control services designed to protect your home from common Georgia pests. Our local Stone Mountain team provides customized treatment plans to address ants, spiders, cockroaches, rodents, and more. We’re committed to delivering effective solutions and professional service throughout the Atlanta metro area. Serving Stone Mountain and surrounding communities, Aptive Pest Control is here to help you maintain a more comfortable and protected home. Call today for a quote and choose a pest control plan that fits your needs.

Welcome to Aptive Pest Control

Scritti dall'azienda

Yep, we're pest control nerds
Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.

View our Pest Library

Call (877) 519-2823

Ants

When left untreated, large colonies can form and create serious problems.

Cockroaches

These pets typically require expert teatment to be effectively eradicated.

Flyers

Get help from an expert to effectively treat them, inside and outside your home.

Garden pests

They can ruin your fruits, veggies, or flowers.

Pantry pests

Without treatment, they can quickly ruin your dedicated food space.

Rodents

They can spoil food and spread disease rapidly if untreated.

Spiders

Their webs, eggs, and behavior can create problems if left untreated.

Spingers & biters

Pests that sting or bite and show up both inside and outside your home.

Wasps

Their aggresive nature makes them difficult and dangerous.

See full Pest Library

Informazioni di contatto

  • 1960 Parker Ct, 30087, Stone Mountain, GA, Stati Uniti

  • 14048825498
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We overthink pests so you don't have to.

Smarter pest control starts here.

4,4

Eccellente

TrustScore 4.5 su 5

160 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Excellent service

Excellent service! Colin was Very thorough! I appreciate his attention to detail!
Shirley Davis

2 ottobre 2025
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Risposta di Aptive Pest Control - Atlanta

Hi Shirley,

Thank you for sharing your feedback! We’re thrilled to hear that Colin provided thorough service and paid close attention to detail. At Aptive, we strive to deliver professional, reliable, and effective pest control for every customer, and it’s wonderful to know our team made a positive impact.

We truly appreciate having you as part of the Aptive family and look forward to continuing to keep your home comfortable.

-Jasmine

Valutata 5 stelle su 5

The technician covered all areas and…

The technician covered all areas and sent pictures - even of my cat at the back door! :=)

4 ottobre 2025
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Risposta di Aptive Pest Control - Atlanta

Hi Tina,

Thank you for sharing your feedback! We’re thrilled to hear that our service professional thoroughly covered all areas and provided pictures, including a fun moment with your cat. At Aptive, we strive to provide thorough, detailed, and personable service, and it’s wonderful to know our efforts are appreciated.

We truly value having you as part of the Aptive family and look forward to continuing to keep your home comfortable!

-Jasmine

Valutata 5 stelle su 5
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Risposta di Aptive Pest Control - Atlanta

Hi Jeff,

Thank you for sharing your feedback! We’re glad to hear that our agent provided a great experience. At Aptive, we strive to deliver professional, attentive, and friendly service for every customer, and it’s wonderful to know our efforts are appreciated.

We truly value having you as part of the Aptive family and look forward to continuing to keep your home protected.

-Jasmine

Valutata 3 stelle su 5

Lack of consistency …

I wish I could get the same tech each spray to build a relationship. Someone who knows my home and needs. I hate that it’s always a new person. Good one spray, iffy the next

3 ottobre 2025
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Risposta di Aptive Pest Control - Atlanta

Hi Tina,

Thank you for sharing your feedback. I completely understand how important it is to have consistency with your service professional and to build a relationship with someone who knows your home and your needs. I’m sorry that your experience has been inconsistent, and I understand how frustrating that can be.

At Aptive, we strive to provide reliable and effective service, and we take feedback like yours seriously. Please reach out to us at socialmedia@goaptive.com with your service address so we can review your account and do our best to provide a more consistent experience moving forward. We genuinely appreciate your feedback and the opportunity to make this right.

-Jasmine

Valutata 5 stelle su 5

Good service.

Chris is a nice guy, helpful, polite, took down most of the spider webs around the outside of the house. He asked if we needed any rooms avoided, or if any rooms needed special attention, and proceeded with our wishes.

23 settembre 2025
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Risposta di Aptive Pest Control - Atlanta

Hi there,

Thank you for sharing your experience! We’re glad to hear that Chris was helpful, polite, and attentive to your requests while taking care of the spider webs around your home. At Aptive, we take pride in having service professionals who listen to our customers’ needs and make sure each visit is thorough and personalized. We truly appreciate you choosing Aptive and being part of our neighborhood.

-Jasmine

Valutata 2 stelle su 5

I tried to change the date because I…

I tried to change the date because I was gone and couldn't find a way to do it though I called. I think they came and just did the outside.

9 settembre 2025
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Risposta di Aptive Pest Control - Atlanta

Hi Janet,

We’re sorry to hear about the trouble you experienced with scheduling and appreciate you sharing your feedback. At Aptive, we aim to make managing your service as simple as possible, and it’s clear we fell short in helping you adjust your appointment.

We also understand your frustration if the service completed didn’t meet your expectations. Please reach out to us directly at socialmedia@goaptive.com so we can review your account, clarify your service instructions, and ensure any missed areas are addressed promptly. Your satisfaction is very important to us, and we appreciate the opportunity to make this right and improve your experience with Aptive.

-Jasmine

Valutata 5 stelle su 5

Great service.

16 settembre 2025
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Risposta di Aptive Pest Control - Atlanta

Hi Dan,

Thanks so much for sharing this! We’re thrilled to hear you’ve had a great experience with Aptive. Our team works hard to provide reliable, thorough service and it’s always rewarding to know it’s making a difference. We truly appreciate you being part of the Aptive neighborhood and look forward to keeping your home protected year-round.

-Jasmine

Valutata 4 stelle su 5

Review 1

My overall experience has been very good. The company personnel who service my home have been courteous and engaging.

6 settembre 2025
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Risposta di Aptive Pest Control - Atlanta

Hi Merry,

Thank you for sharing your feedback. We’re thrilled to hear that your overall experience with Aptive has been positive and that our team has been courteous and engaging. Providing friendly, professional service while keeping your home comfortable is always our goal.

We appreciate you being part of the Aptive neighborhood and for trusting us with your home.

-Jasmine

Valutata 1 stelle su 5

This was the most terrible service I…

This was the most terrible service I ever experienced. From the beginning, dealing with the pesky door-to-door salesman that would say anything to get a sale, down to the billing department who refused to cancel my service. The salesman told me that he could do a one time servicing to the property since I was in a rental home, only to find out that my car was placed on a contract. I never received copies of the contract nor did I ever sign anything. Not only that but they went ahead and charged their $299 termination fee to my car and told me that all has been settled. I feel taken advantage of and and treated less than human. Also I don’t believe the Home was ever treated with the service that was promised.

2 settembre 2025
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Risposta di Aptive Pest Control - Atlanta

Hi Xavier,

Thank you for sharing your feedback. We sincerely apologize for the experience you’ve described. At Aptive, we strive to provide clear communication, transparent service, and respectful treatment for all our neighbors, and it’s clear we fell short in your case. We take your concerns seriously regarding the contract, billing, and service provided, and we want the opportunity to review your account and make this right. Please reach out to our team directly at socialmedia@goaptive.com so we can address these issues and work toward a resolution. We appreciate you giving us the chance to correct this experience.

-Jasmine

Valutata 5 stelle su 5

Dispatching thorough technicians to…

Dispatching thorough technicians to service the home and yard. Results - getting the job done.

11 settembre 2025
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Risposta di Aptive Pest Control - Atlanta

Hi Ken,

Thank you for sharing your experience! We’re glad to hear our service professional provided thorough service both inside and outside your home and delivered results. At Aptive, we strive to ensure every visit is effective and gives our customers peace of mind. We appreciate you being part of the Aptive community!

-Jasmine

Valutata 5 stelle su 5

A+ Company

Always a detailed description with pictures of what work was performed by the technicians. Great communication on appointment dates and arrival times.

3 settembre 2025
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Risposta di Aptive Pest Control - Atlanta

Hi Joe,

Thank you for sharing your feedback. We’re glad to hear that our service professionals provide detailed updates with pictures and keep you well-informed about appointment dates and arrival times. At Aptive, we strive to deliver clear communication and thorough service, and it’s wonderful to know that our efforts have made a positive impact for you.

-Jasmine

Valutata 5 stelle su 5

Thorough service

John sends a message when he's on the way to my house. He is thorough and leaves photos of the locations he serviced.

16 settembre 2025
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Risposta di Aptive Pest Control - Atlanta

Hi Sandra,

Thank you for sharing your feedback. We’re glad to hear that John provides clear communication, is thorough in his work, and keeps you informed with photos of the areas he services. At Aptive, we strive to provide effective, transparent, and attentive pest control, and it’s wonderful to know that your experience reflects that.

-Jasmine

Valutata 5 stelle su 5

Always do a great job.

Staff is always on time and they do great work.professional and thorough We’ve had no issues since using Aptive for our pest control.

13 settembre 2025
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Risposta di Aptive Pest Control - Atlanta

Hi there,

Thank you so much for sharing your experience! We’re thrilled to hear that our Aptive service professionals have been punctual, thorough, and delivering the kind of results you’ve been looking for. Knowing that you’ve had no issues since starting with Aptive means a lot to us, it’s exactly the kind of peace of mind we aim to provide every customer. We truly appreciate you trusting Aptive to protect your home and are excited to keep delivering the same level of care and consistency every visit.

-Jasmine

Valutata 3 stelle su 5

Aptive payment

The pest control people are very good. The customer service people are great but the payment system is not.

11 settembre 2025
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Risposta di Aptive Pest Control - Atlanta

Hi Karen,

Thank you for sharing your feedback and for being a valued Aptive customer. We’re glad to hear that our pest control team and customer service staff have provided great service. We sincerely apologize for any frustration you’ve experienced with the payment system. Your feedback is important, and we’ll share this with our team to see how we can improve the payment experience for our customers.

-Jasmine

Valutata 5 stelle su 5

Quarterly pest service is always…

Quarterly pest service is always thorough and we have noted a number of dead cockroaches outside near house in the few days following treatment.

5 settembre 2025
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Risposta di Aptive Pest Control - Atlanta

Hi there,

Thank you for sharing your feedback! We’re glad to hear that your quarterly Aptive service continues to be thorough and effective. Seeing results like reduced pests, including cockroaches around your home, is exactly what we aim for with every visit. We truly appreciate you trusting Aptive to protect your home and look forward to continuing to provide the same reliable, attentive service each quarter.

-Jasmine

Valutata 5 stelle su 5

Always a great job

Always a great job. Techs are thorough and treat all areas of concern. Rarely see any bugs and services are reasonably priced. Thanks Aptive.

3 settembre 2025
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Risposta di Aptive Pest Control - Atlanta

Hi Nick,

Thank you for sharing your experience with Aptive! We’re thrilled to hear that our service professionals provide thorough service and address all areas of concern, helping to keep your home comfortable. It’s wonderful to know that our services are making a difference and that you find them reasonably priced.

We truly appreciate having you as part of the Aptive family and look forward to continuing to protect your home with the same level of care.

-Jasmine

Valutata 3 stelle su 5

Service representative was very polite…

Service representative was very polite but did a poor job on knocking down the cobwebs.

26 agosto 2025
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Risposta di Aptive Pest Control - Atlanta

Hi Sally,

Thank you for sharing this with us. We’re glad to hear your service professional was polite, but it’s clear the quality of the cobweb removal didn’t meet the high standards we set at Aptive. We truly appreciate you bringing this to our attention so we can address it. We’d like the opportunity to send a service professional back at no additional cost to ensure your home is treated thoroughly. Please reach out to us at socialmedia@goaptive.com so we can get this scheduled and make sure everything is taken care of properly. Your satisfaction matters to us, and we’re committed to getting it right.

-Jasmine

Valutata 1 stelle su 5

Pay for Treatment but they don't want provide service

I signed a year contract with Aptive and completed it on 7/31/25, I cancelled account number 3414196, on 8/5/25 but Aptive wants me to pay for the month of August, even though they didn't provide me with service for the month. I stated, I would pay for the service but you have to come out and spray but they refused. Why would I pay for a service, I didn't receive?

5 agosto 2025
Non scritta su invito
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Risposta di Aptive Pest Control - Atlanta

Hi Rita,

Thank you for sharing your feedback. I’m sorry for the confusion and frustration regarding your account. At Aptive, we want every customer to feel they are receiving the service and value they expect. I’d like the opportunity to review your account and resolve this issue for you. If you’re open to it, please reach out at socialmedia@goaptive.com so we can discuss the situation, confirm the account details, and ensure any concerns regarding billing or service are addressed fairly. Your satisfaction is important to us, and we appreciate the chance to make this right.

-Jasmine

Valutata 1 stelle su 5

This young man did not come to the door…

This young man did not come to the door to introduce himself. I wanted him to spray inside the house as well! He only communicated thru text before he arrived!

16 agosto 2025
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Risposta di Aptive Pest Control - Atlanta

Hi Sheila,

Thank you for sharing your feedback. I’m sorry to hear that your experience with our service professional didn’t meet your expectations. At Aptive, we aim to provide courteous, thorough service and clear communication at every visit, and it sounds like we fell short in this instance.

I’d like the opportunity to make this right. If you’d like, we can schedule a follow-up visit to ensure your home is fully treated inside and out, and I’ll make sure the service professional introduces themselves and reviews the treatment plan with you beforehand. Please reach out at socialmedia@goaptive.com so we can get this scheduled at your convenience.

-Jasmine

Valutata 1 stelle su 5

They did not complete service

They did not complete service. I called and spoke with a manager for a reschedule and no one has called me back or even sent me an email. I have been with Aptive for sometime now but it seems like I am getting the run around. I am not happy at all.

23 agosto 2025
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Risposta di Aptive Pest Control - Atlanta

Hi Kelvin,

Thank you for bringing this to our attention. I’m very sorry to hear about the frustration you’ve experienced. At Aptive, we take pride in providing reliable and timely service, and it’s concerning to hear that we didn’t meet that standard for you.

I’d like the opportunity to make this right and ensure your service is completed promptly. Please reach out to us at socialmedia@goaptive.com with your service address so we can get a reservice scheduled and address any concerns directly. Your satisfaction is very important to us, and we appreciate the chance to restore your confidence in Aptive.

-Jasmine

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