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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I would give ur staff 5 🌟 always. I'm a housebound costmer who is sick, and ur staff are absolutely amazing, fantastic customer service. There amazing, tks again, for everything ys do to help me... Leggi di più

Valutata 5 stelle su 5

The delivery guys are brilliant,always cheerful,polite ,even on a Sunday morning Awalys ask how I'm doing,everything ok, (Mobility issues)leave saying enjoy the rest of your day.items priced same as... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Have used this shop for several years. Only signed up to the delivery service maybe a month ago. Shop staff always helpful, friendly, and engaging. Deliveries have been great - experience has been it... Leggi di più

Valutata 3 stelle su 5

I keep getting issues when logging into the Appyshop app which is annoying. This usually prevents me from ordering as I can't get logged in, it keeps displaying an error message or access denied. I... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Supermercato
  2. Minimarket
  3. Servizio di consegna di prodotti alimentari
  4. Negozio di alimentari
  5. Centro commerciale outlet

Scritti dall'azienda

Buy groceries from a local store for delivery or collection.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

678 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

APPY shops good for community as I get…

APPY shops good for community as I get my beer and shopping on this good app easy to use like ask for codes plz money off as spend a fortune onn it

12 settembre 2025
Non scritta su invito
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Risposta di APPY SHOP

Thanks so much for your review Bazza! It’s great to hear you find APPY SHOP easy to use and that it’s been a real benefit in your community.

We really value your support and feedback! 😊

Valutata 5 stelle su 5

First class service

First class service. I cannot get out the house much due to a stroke and find this service invaluable to me. thank you to all involved

29 agosto 2025
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Risposta di APPY SHOP

Thank you so much for your wonderful review Colin. We’re really glad to know the service has been such a help to you, especially as getting out isn’t always easy.

Your kind words mean a lot!

Valutata 5 stelle su 5

Great customer service

The guys who take my order on the phone are very helpful and friendly. Order is always on time. If there has been a problem of any sort I have been contacted straight away and it's been rectified quickly.

29 luglio 2025
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Risposta di APPY SHOP

Thanks so much for your kind review Sharon!

It’s great to hear the team have been helpful and friendly over the phone, and that your orders arrive on time.

We’re also glad to know any issues have been sorted quickly. Your support means a lot! 😊

Valutata 5 stelle su 5

Amazing service with a good friendly…

Amazing service with a good friendly staff.

29 luglio 2025
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Risposta di APPY SHOP

Thanks so much for the 5-star review! We're really pleased to hear you’ve had a great experience with the service and the friendly team.

Don’t forget to tell your friends about APPY SHOP! 😊

Valutata 3 stelle su 5

All items shown are not always…

All items shown are not always available, plus the minimum spend.

28 giugno 2025
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Risposta di APPY SHOP

Thanks for your review, and we appreciate you taking the time to share your feedback.

Availability can vary depending on the store’s current stock, but we understand how frustrating it can be when items aren’t available. If you’re happy to let us know which store you ordered from, we’ll pass your comments along to them, including your note about the minimum spend.

Thanks again for your support.

Valutata 4 stelle su 5

Totally ran out a few things

Totally ran out a few things, I'm half A D.B 😂. WELL DONE.

28 giugno 2025
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Risposta di APPY SHOP

Thanks so much for your review! We really appreciate your support. Don’t forget to tell your friends about APPY SHOP! 😊

Valutata 5 stelle su 5

One O One

I use the One O One mostly everyday and I've a good friendship with most of the drivers they're always helpful I can't praise them enough. I'm really glad appyshop Is there.

28 giugno 2025
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Risposta di APPY SHOP

Thank you for the wonderful review, Mycro-Dozer!

We're so happy to hear about your great experience with One O One. We’ll be sure to pass on your lovely comments to the store staff.

Thanks again for your support! 😊

Valutata 5 stelle su 5

Great service

Great service

28 giugno 2025
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Risposta di APPY SHOP

Thank you for the kind review Anne! We're so pleased to hear you're happy with the service. Don’t forget to tell your friends about APPY SHOP! 😊

Valutata 5 stelle su 5

Great service

Great service

28 giugno 2025
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Risposta di APPY SHOP

Thanks so much for the great review Mrs Steele! We're really glad you're enjoying the service - your support means a lot. 😊

Valutata 5 stelle su 5

Love this idea use it all the time…

Love this idea use it all the time guy's are friendly accommodating helpful and a pleasure to see
Just wish that there was a bit more of a range to buy

Can't thank the guys enough

28 giugno 2025
Non scritta su invito
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Risposta di APPY SHOP

Thanks so much for the kind words Mrs Harte! We're really glad to hear the team has been so helpful and friendly - it’s great to know you enjoy using the service regularly.

If you don’t mind letting us know which store you shop from, we’d love to pass your lovely feedback on to them, along with your comments about expanding the range. Thanks again for your support! 😊

Valutata 5 stelle su 5

Always a great service and very prompt

Always a great service and very prompt. And the app is so easy to use

28 giugno 2025
Non scritta su invito
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Risposta di APPY SHOP

Thanks so much for the lovely review Paul!

We're really glad to hear you’re enjoying the service and finding the app easy to use. Don’t forget to tell your friends about APPY SHOP! 😊

Valutata 5 stelle su 5

Always prompt and pleasant

Always prompt and pleasant

29 maggio 2025
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Risposta di APPY SHOP

Thanks for the great review Liz!

We're so pleased to hear the service has been prompt and pleasant for you. Your support means a lot - don’t forget to tell your friends about APPY SHOP! 😊

Valutata 3 stelle su 5

I keep getting issues when logging into…

I keep getting issues when logging into the Appyshop app which is annoying. This usually prevents me from ordering as I can't get logged in, it keeps displaying an error message or access denied.
I set up a new account to be able to place an order, some of the items were wrong from the shop, sent alternatives which were of much less value than what I purchased (eg, purchased a multipack chocolate pack at £2.79 and sent 1 single bar instead for much less cost). This happens often and there is no way to report this and when I try contact the shop directly my calls are never answered.
Mixed opinion of both the appyshop app and the shop I ordered from.

29 maggio 2025
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Risposta di APPY SHOP

Thanks for your feedback, and we’re sorry to hear you’ve had a mixed experience. We appreciate you taking the time to share this with us.

Regarding the substitutions, please note that you’ll only ever be charged the price of the item you receive, not the original item you selected. If you’d prefer not to receive alternatives, you can turn this off by selecting “No” under “Allow Sub?” for each item in your basket before placing your order.

As for the login issues - sorry to hear that’s been causing problems. If this continues to happen, we’d be happy to look into it for you. You can get in touch with our support team by completing the enquiry form here:

👉 https://appyshop.co.uk/contact-us

Thanks again for your feedback.

Valutata 5 stelle su 5

Satisfied customer

Delivery is always on time, everything in stock ,staff call to confirm if they see a problem,always very helpful

29 maggio 2025
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Risposta di APPY SHOP

Thanks for the brilliant review Irene!

We're so pleased to hear your deliveries arrive on time and that the team are keeping you informed every step of the way. It’s great to know the service is working well for you - don’t forget to tell your friends about APPY SHOP! 😊

Valutata 5 stelle su 5

Excellent service

Excellent service, always exemplary.

20 maggio 2025
Non scritta su invito
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Risposta di APPY SHOP

Thanks so much for the great review Grant!

We're delighted to hear you've had consistently excellent service. Your support means a lot - don’t forget to tell your friends about APPY SHOP! 😊

Valutata 5 stelle su 5

great service

great service, im disabled and depend on them delivering ,staff very friendly and helpfull a pleasure to speak to

28 aprile 2025
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Risposta di APPY SHOP

Thank you so much for your kind review Catherine!

We're really glad to hear the service has been helpful for you and that the staff have made a positive impression. It means a lot to know we’re supporting you in a way that makes a difference.

Don’t forget to tell your friends about APPY SHOP! 😊

Valutata 1 stelle su 5

Well you now need to spend £75 to get…

Well you now need to spend £75 to get free delivery plus a service charge, bag charges and delivery is now £4 if you don’t spend £75, delivery times are getting worse and worse. Not the same deals as in store as on the app, I pay you to do my shopping, you get paid to pick and deliver and yet you still increase prices. I’m no longer using your stores! Period!
Update as of the 16th April 2025, Sorry but my experience still stands and is still valid, I have taken my weekly business elsewhere. I may look into the legalities of charging less in store than online, your stores are generally in less affluent communities and you’re taking advantage of consumers, as previously stated you get paid extra to pick and pack and extra to deliver! Do better.

12 aprile 2025
Non scritta su invito
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Risposta di APPY SHOP

Thanks for your feedback Thomas, and we’re really sorry to hear you’re not happy with the recent changes. We understand your frustration and appreciate you taking the time to share your experience. As we provide the online platform for independent retailers, each store manages its own pricing, delivery charges, and promotions.

We’ll make sure to pass your comments along to the store so they’re aware of your concerns. Thanks again for your feedback.

Updated 17.04.2025: Thank you for your follow-up, Thomas. We're sorry to hear you still feel this way. If you're happy to email us at social@appyshop.co.uk with the name of the store, we’ll ensure your comments are shared with them directly so they can look into it and contact you.

Valutata 1 stelle su 5

They allow fake accounts and don’t respond to complaints

Someone was using my email to buy booze on an account that didn’t exist. Asked them multiple times to shut the account, block orders, etc. Even manually deleted the account and they let that person immediately pop up another fake account on the same email. Absolute joke

4 aprile 2025
Non scritta su invito
Valutata 5 stelle su 5

Great service

1 aprile 2025
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Risposta di APPY SHOP

Thanks for your 5-star review, Scott! We’re glad you’re happy with the service. Don’t forget to tell your friends about APPY SHOP! 😊

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