Can't fault the service. The tracking information was a little sketchy and my delivery didn't arrive until quite late on, nearly 7pm, but the order process was smooth and delivery did occur on the ch... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Nick from appliance world turned up on time with plenty of warning on delivery date . Nick went out of his way to do a great job. I would recommend appliance world to anybody.
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Easy to order in store, at a good price and I could pick preferred delivery day. Delivered nice and early on delivery day, old appliance removed easily. Spot on!
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This company goes above and beyond to help customers when there is a problem. There was a problem with the gas hob that we ordered and nothing was too much trouble for the guy from AWO. He responded q... Leggi di più
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Dettagli dell'azienda
- Negozio di elettrodomestici
- Fornitore di ricambi per elettrodomestici
- Fornitore di boiler
- Negozio di piani di lavoro da cucina
- Servizio di installazione gas
- Negozio di lavatrici e asciugatrici
Informazioni su Appliance World Online
Scritti dall'azienda
In business for over 50 years!
Based in Manchester, Appliance World Online Ltd supplies domestic appliances to clients locally and throughout the UK. Established in 1971 the family run company, we have many years of experience in the electrical goods market. We carry thousands of appliances in stock for a fast and efficient service into your property.
We offer a huge range of domestic appliances from the widest choice of manufacturers such as Siemens, AEG, Smeg, Whirlpool, Indesit, Hotpoint, Bosch, Neff and many more. We sell most Appliances that are available for your home, including washing machines, fridges, freezers, cookers, ovens, hobs, hoods, dishwashers and many more. All appliances come with full manufacturers warranties.
Our aim is to give our customers value for money and quality appliances with a fast and friendly service.
Price Promise Guarantee
We will not be beaten on price!
If you find a price cheaper in stock elsewhere we guarantee to beat the price.
T&C apply.
Informazioni di contatto
543-547 Bolton Rd, M27 8QT, Manchester, Regno Unito
- 01617943030
- sales@applianceworldonline.com
- applianceworldonline.com
4,7
Eccellente
8312 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Delivered two faulty appliances to me
Delivered two faulty appliances to me, first set of delivery men were lovely, the second one not so much, when I reported what he said was basically called a liar.
They did to be fair refund all my money without fuss.
4 marzo 2026
Risposta di Appliance World Online
Dear Karen Knight,
Please accept our sincerest apologies for the frustration and disappointment caused by your recent experience with us. It is deeply regrettable that we delivered two faulty appliances, and I am truly sorry for the significant inconvenience this caused you.
While I am glad to hear the first delivery team was helpful, I was concerned to read about your experience with the second team. We hold our staff to the highest standards of professional conduct, and it is never acceptable for a customer to feel that their integrity is being questioned. Please be assured that your feedback has been escalated to our management team to ensure this is addressed internally.
We are pleased that your money was returned to you promptly, as we believe this is the bare minimum you should expect when things go wrong. However, we recognise that a refund does not excuse the lack of professionalism you encountered.
Thank you for your honesty, as it allows us to improve our service. We hope to have the opportunity to regain your trust in the future
Regards,
AWO
Very happy with our purchase
Very happy with our purchase. Arrived packaged well, no damage and on time stated.
3 marzo 2026
Risposta di Appliance World Online
Dear Julie Hill,
Thank you for the 5-star feedback. We know how important it is for orders to arrive safely and on schedule, so we’re glad we hit the mark for you. We hope you enjoy your new purchase and look forward to serving you again soon.
Regards,
AWO
Easy to order
Easy to order. Comparable price and the driver was so cheerful, polite and helpful. He is a credit to your company.
17 marzo 2026
Non scritta su invito
Risposta di Appliance World Online
Dear Gloria Kelsall,
Thank you so much for the glowing review! We’re thrilled to hear that the ordering process was easy for you, but we’re even happier to hear about your experience with our driver. We truly believe our team makes all the difference, and I’ll be sure to pass your kind words along to him—it’ll make his day! We look forward to seeing you again soon
Regards,
AWO
From ordering our washing machine…
From ordering our washing machine online the whole process was easy, We collected it from the depot in Trafford Park and was served by Adam who was very helpful and and a pleasure to deal with.
2 marzo 2026
Risposta di Appliance World Online
Hello Sandra Bowness,
Thank you for your lovely review.
We’re delighted to hear that you found the ordering process easy and that your collection from Trafford Park went smoothly. It’s great to know Adam was so helpful and a pleasure to deal with — we’ll be sure to pass your kind comments on to him.
We really appreciate you taking the time to share your experience and hope to assist you again in the future.
Kind regards,
AWO
Fantastic to deal with.
Fantastic to deal with. Excellent communication. Delivery swift and very punctual to the minute estimated. The two staff who attended were polte, caring and friendly. Great representatives for the company, they should be proud.
16 marzo 2026
Non scritta su invito
Risposta di Appliance World Online
Hi Tony Armstrong,
Thank you so much for your kind feedback.
We’re really pleased to hear that you were happy with the communication and that the delivery went smoothly and on time. It’s especially great to know that our team made such a positive impression — we’ll be sure to pass your comments on to them, as they’ll really appreciate it.
Thank you again for taking the time to share your experience.
Kind regards,
AWO
Delivered a faulty dual-fuel range cooker
Delivered a product (dual-fuel range cooker) that was brand new, boxed, and took the old one away. When the new unit was unboxed and installed a few hours later, it was discovered to be faulty - neither of the two large ovens, nor the clock, were working, despite the grill and gas ignition being OK (i.e. the electrical connection to the unit was not at fault). This was 11 days ago, and I still have to wait 8 more days for an engineer to come and look at it.
4 marzo 2026
Non scritta su invito
Risposta di Appliance World Online
Dear Tim Waterfield,
Please accept our sincerest apologies for the significant inconvenience caused by the fault with your new range cooker. We completely understand the frustration of receiving a brand-new appliance that is not fully operational, especially considering the central role it plays in your home.
While we ensure all products are delivered in their original, secure packaging, manufacturing defects—though rare—can occasionally occur. As we have discussed, our role at this stage is to act as your advocate with the manufacturer. Because the unit has been installed, industry protocols and our terms (available at www.applianceworldonline.com) require a manufacturer-certified engineer to attend and diagnose the fault to ensure a safe and permanent resolution.
Please be assured that we have been, and will continue to, vigorously chase the manufacturer to expedite this visit. We share your disappointment regarding their current lead times and are doing everything within our power to push for an earlier appointment.
We are committed to supporting you until this matter is fully resolved.
Regards,
AWO
Excellent service from start to finish.
1 marzo 2026
Risposta di Appliance World Online
Hello,
Thank you for the wonderful feedback! We strive to make the entire experience as smooth as possible, so hearing it was 'excellent from start to finish' is exactly what we love to hear. We appreciate the support
Regards,
AWO
Excellent service
Excellent service, I had a slight problem witch was resolved immediately.
1 marzo 2026
Risposta di Appliance World Online
Hello,
We really appreciate your feedback! While we always aim for perfection, we’re happy to hear our team was able to jump in and resolve that issue for you right away. Thanks for your patience and for the recommendation!
Regards,
AWO
No communication or delivery
Ordered oven and tumble dryer in January (sale price) . Still haven’t received them because they keep pushing the date back for the oven to be in stock. I was told late February, then early March.. then no contact from AW, so I have been looking up and read late March now it says early April. No customer support! Really would not recommend using this company
27 gennaio 2026
Non scritta su invito
Risposta di Appliance World Online
Hi Dee Bell,
We’re very sorry for the delay you’ve experienced with your order and understand how frustrating this must be. Unfortunately, the delay relates to the oven being out of stock with the manufacturer, which is outside of our control.
We have been actively chasing the manufacturer for an updated delivery date; however, they have not yet been able to provide us with a confirmed timeframe. This situation was communicated to you earlier today as soon as we received the latest update.
Please be assured that we are continuing to follow this up and will provide an update as soon as the manufacturer confirms a delivery date. We appreciate your patience and apologise again for the inconvenience caused.
Kind regards,
AWO
Risposta di Appliance World Online
Dear Michele,
Thank you for the 5-star review! We know how important it is to get a new appliance up and running quickly, so we’re thrilled the delivery was fast. We’re glad you love the look of your new fridge freezer!
Regards,
AWO
Great company and customer service
Great company and customer service. Thoroughly recommend.
1 marzo 2026
Risposta di Appliance World Online
Hello,
Thank you so much for the recommendation! We take great pride in our customer service, and it’s wonderful to know our efforts hit the mark for you. We appreciate the support!"
Regards,
AWO
Risposta di Appliance World Online
Dear Arkadiusz Podhajski,
That’s what we like to hear! Thanks for the review—we're happy to know you're satisfied with everything.
Regards,
AWO
Very happy with my purchase great service with buy again from you
Very happy with my purchase g
1 marzo 2026
Risposta di Appliance World Online
Dear Elaine Saleem,
We’re very happy to hear that! Thank you so much for the 5-star review. Enjoy your new purchase!
Regards,
AWO
Risposta di Appliance World Online
Dear Albert Wigtail,
Thank you for the wonderful feedback! We’re thrilled to hear that both the product and our service met your expectations. We strive for 'first class' every time, and it’s great to know we hit the mark for you.
Regards,
AWO
Good service and installation
10 marzo 2026
Non scritta su invito
Risposta di Appliance World Online
Dear Michelle Taaffe,
We love hearing that! We aim to make the process seamless from the moment you order to the final installation. Thanks for sharing your experience!
Regards,
AWO
Good service
13 marzo 2026
Non scritta su invito
Risposta di Appliance World Online
Dear Darren Rogers,
We appreciate the review! Providing 'good service' is our top priority, so it’s wonderful to know we met your expectations. Thanks for choosing us!
Regards,
AWO
Got exactly what I wanted no fuss
27 febbraio 2026
Risposta di Appliance World Online
Dear Monda Gowland,
Thanks for the 5-star review! We’re so glad we could get you exactly what you needed without any extra stress. We look forward to helping you out again soon!
Regards,
AWO
Always happy with goods and service
This is my third purchase from Appliance World in Urmston and always find the staff extremely helpful,
13 marzo 2026
Non scritta su invito
Risposta di Appliance World Online
Dear V.Rowson,
Thank you so much for coming back to see us for the third time. We truly appreciate your continued support of our Urmston store. It’s wonderful to hear that our team has consistently hit the mark for you—I'll be sure to share your kind words with the whole staff! We look forward to seeing you for purchase number four whenever you're ready
Regards,
AWO
Good product knowledge
Helpful staff. Very knowledgeable on their products. Great delivery person
27 febbraio 2026
Risposta di Appliance World Online
Dear Jackie Whittaker,
Thanks so much for your kind review! 😊
We’re really glad to hear that our team were helpful and knowledgeable, and that your delivery experience was a great one too. We’ll be sure to pass your feedback on to the staff and delivery driver — they’ll really appreciate it! 🚚
Thanks again for choosing us, and we hope to see you again soon
Regards,
AWO
Risposta di Appliance World Online
Dear Tomer,
Thank you so much for the glowing review! We’re thrilled to hear that everything met your expectations and that you were impressed with the experience. We look forward to welcoming you back again soon!
Regards,
AWO
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