Can't fault the service. The tracking information was a little sketchy and my delivery didn't arrive until quite late on, nearly 7pm, but the order process was smooth and delivery did occur on the ch... Leggi di più
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Nick from appliance world turned up on time with plenty of warning on delivery date . Nick went out of his way to do a great job. I would recommend appliance world to anybody.
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Easy to order in store, at a good price and I could pick preferred delivery day. Delivered nice and early on delivery day, old appliance removed easily. Spot on!
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This company goes above and beyond to help customers when there is a problem. There was a problem with the gas hob that we ordered and nothing was too much trouble for the guy from AWO. He responded q... Leggi di più
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Dettagli dell'azienda
- Negozio di elettrodomestici
- Fornitore di ricambi per elettrodomestici
- Fornitore di boiler
- Negozio di piani di lavoro da cucina
- Servizio di installazione gas
- Negozio di lavatrici e asciugatrici
Informazioni su Appliance World Online
Scritti dall'azienda
In business for over 50 years!
Based in Manchester, Appliance World Online Ltd supplies domestic appliances to clients locally and throughout the UK. Established in 1971 the family run company, we have many years of experience in the electrical goods market. We carry thousands of appliances in stock for a fast and efficient service into your property.
We offer a huge range of domestic appliances from the widest choice of manufacturers such as Siemens, AEG, Smeg, Whirlpool, Indesit, Hotpoint, Bosch, Neff and many more. We sell most Appliances that are available for your home, including washing machines, fridges, freezers, cookers, ovens, hobs, hoods, dishwashers and many more. All appliances come with full manufacturers warranties.
Our aim is to give our customers value for money and quality appliances with a fast and friendly service.
Price Promise Guarantee
We will not be beaten on price!
If you find a price cheaper in stock elsewhere we guarantee to beat the price.
T&C apply.
Informazioni di contatto
543-547 Bolton Rd, M27 8QT, Manchester, Regno Unito
- 01617943030
- sales@applianceworldonline.com
- applianceworldonline.com
4,7
Eccellente
8310 recensioni
Ha risposto al 98% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great company for online ordering
Dealing with AWO was always easy, response to enquiries was prompt and helpful. The delivery was excellent and the driver very helpful with the installation - getting it into our house - recommended
1 maggio 2026
Non scritta su invito
Nick from appliance world turned up on…
Nick from appliance world turned up on time with plenty of warning on delivery date . Nick went out of his way to do a great job. I would recommend appliance world to anybody.
13 maggio 2026
Non scritta su invito
Risposta di Appliance World Online
Hello Lee Spencer,
Thank you for the fantastic 5-star review! We’re so pleased to hear Nick provided great service and that we kept you well informed throughout the delivery process. We’ll be sure to pass on your kind words to him. Thanks again for choosing Appliance World and for recommending us — it really means a lot!
Kind regards,
AWO
Spot on!
Easy to order in store, at a good price and I could pick preferred delivery day. Delivered nice and early on delivery day, old appliance removed easily. Spot on!
11 maggio 2026
Non scritta su invito
Risposta di Appliance World Online
Hello Gavin,
Thank you for the fantastic review!
We’re delighted to hear everything went smoothly from ordering in store through to delivery and removal of your old appliance. It’s great to know you were happy with the price, delivery options, and service from our team.
We really appreciate your support — “Spot on!” is exactly what we like to hear 😊
Kind regards,
AWO
Great communication and delivered as…
Great communication and delivered as expected. Packaged well and driver kindly helped us with it up the steps to our property.
9 maggio 2026
Non scritta su invito
Risposta di Appliance World Online
Hi Cathy Elms,
Thank you for your lovely feedback!
We’re really pleased to hear you were happy with the communication and delivery service provided. It’s great to know the item arrived well packaged and that our driver was able to help carry it up the steps for you.
We truly appreciate your support and thank you for choosing AWO.
Kind regards,
AWO
Avoid this company at all costs
Avoid this company at all costs! They sold us a damaged cooker for full price, sent out 2 engineers who had no clue what they were there for when we agreed to get it fixed. One of the engineers didnt even turn up on the day agreed so i lost wages waiting in all day and this whole time which was about a month we had no cooker to use as we were worried the company wouldnt fix it due to their “out of packaging clause” the first engineer that came out had a woman on loud speaker in my home who was extremely disrespectful to me trying to imply he should find fault that i damaged the cooker! The other engineer came out and done nothing then reported it as fixed. Absolute joke when we asked for a replacement the cooker was out of stock. We are now over this whole scenario so have accepted it for what it is but i will be warning everyone to avoid! Never again.
2 aprile 2026
Non scritta su invito
Samsung washing machine …
Received very quickly with updated arrival times through the day and working as should be 👍 would recommend
7 maggio 2026
Non scritta su invito
Risposta di Appliance World Online
Hi Connie Phillips,
Thank you for your great review!
We’re really pleased to hear your Samsung washing machine arrived quickly and that you were happy with the delivery updates throughout the day. It’s great to know everything is working as it should.
We really appreciate the recommendation and thank you for choosing AWO 👍
Kind regards,
AWO
Haven't received my product 9 days…
Haven't received my product 9 days waiting for communication, yet I had to ring them to see when delivery is ,they said they would ring me back which they never did ,so I had to ring again they said I would recieve a message to let me know when I will receive my delivery , so im still waiting
2 maggio 2026
Non scritta su invito
Risposta di Appliance World Online
Hello Sara Fish,
We’re sorry to hear you feel disappointed with your experience.
At the time of ordering, the lead time for this item was clearly shown on our website, and there was also a confirmation box to acknowledge that the product was not currently in stock before the order was placed.
Your delivery was already scheduled prior to this review being left, and we are pleased that the order is due to arrive today, ahead of the original estimated timeframe provided.
We do appreciate your feedback regarding communication and will take this on board as we continue to improve our service. Thank you for your patience while we arranged your delivery.
Kind regards,
AWO
unhelpful…
I explained on the phone to the salesperson that I needed some extra help because I have a visual impairment. The person I spoke to was courteous and helpful. There was then a problem with the delivery- I tried to explain the nature of the problem to customer services. With a view to waving the rebook charge- this was a distressing - unhelpful experience for me. It is my view that customer services look at both points of view equally in order to make a decision. This was not the case. I asked for some disgression due to some misunderstanding but didnt get it. left me feeling as though the person I ws talking to wasnt interested in what I was saying. Cancelled the order
8 maggio 2026
Non scritta su invito
Risposta di Appliance World Online
Hello Wendy Plastock,
We are sorry to hear that you feel disappointed with your experience.
On the day of delivery, our team made every possible effort to complete your order successfully. We attempted to contact you three separate times to resolve the delivery issue, but unfortunately we were unable to reach you. In addition, no delivery instructions had been provided to assist our drivers with the delivery requirements.
We fully understood and acknowledged your request for additional support due to your visual impairment, and both our sales and customer service teams made every effort to assist you fairly and respectfully throughout the process.
Despite this, the delivery could not be completed due to circumstances outside of our control. We were more than willing to re-book the delivery and help find a suitable resolution, however the decision was ultimately made by yourself to cancel the order.
We do take all customer feedback seriously and always aim to be understanding and accommodating, but in this instance we are confident that our team acted appropriately and did everything possible to help.
Kind regards,
AWO
Very efficient from placing order to…
Very efficient from placing order to receiving dishwasher. Good communication too. Would definitely recommend!
6 maggio 2026
Non scritta su invito
Risposta di Appliance World Online
Dear John,
We are so pleased to hear that you had a smooth experience from start to finish. Our team works hard to ensure our communication is clear and our deliveries are efficient, so it’s wonderful to know we hit the mark for you.
Enjoy your new dishwasher, and thank you for choosing Appliance World Online!
Regards,
AWO
Fabulous in every way
Very easy to order online. Great price. Very efficient delivery service.
4 maggio 2026
Non scritta su invito
Risposta di Appliance World Online
Dear Sandra,
Thank you for the fantastic feedback! We are so glad to hear that everything—from browsing our site to receiving your order—was a smooth experience.
Providing great value and a quick turnaround is what we aim for, and it’s wonderful to know we hit the mark for you. We look forward to helping you again soon!
Regards,
AWO
No problems.....
Great for getting back to you. Great at refunding. Great company.
4 maggio 2026
Non scritta su invito
Risposta di Appliance World Online
Dear Miss Jeffery,
We really appreciate the "triple great" feedback! It’s important to us that we’re just as helpful after a purchase as we are during it, so we’re glad to hear our team took good care of you.
Thank you for sharing your experience and for the wonderful support!
Regards,
AWO
very friendly delivery man
very friendly delivery man, all went well. very satisfied with product and excellent communication throughout.
4 maggio 2026
Non scritta su invito
Risposta di Appliance World Online
Dear Audrey Macfarlane,
Thank you so much for the kind words. We are thrilled to hear that you had a great experience with our delivery team and that you're satisfied with your new product.
Keeping communication clear and helpful is a top priority for us, so it’s wonderful to know that made a difference in your experience. We look forward to serving you again soon!
Regards,
AWO
Everything delivered on time
Everything delivered on time, staff couldn’t have been more helpful when I didn’t receive an e mail, but it turned out somehow or other my emails had turned off and I have only discovered this today and the e mail was sent. Thoroughly recommend this company. J.C.
3 maggio 2026
Non scritta su invito
Risposta di Appliance World Online
Hello Jean Costello,
Thank you so much for your wonderful 5-star review.
We’re delighted to hear everything was delivered on time and that our team could assist you when there was an issue with the email — glad it all got sorted in the end.
Your recommendation really means a lot to us. Thanks again for your support!
Kind regards,
AWO
Risposta di Appliance World Online
Hi K Pem,
We’re really pleased to hear you found the ordering process easy and that your delivery arrived quickly. That’s exactly the experience we aim to provide.
We appreciate your support and hope to see you again soon!
Kind regards,
AWO
Excellent Service
Excellent service and very good value. Recommended.
29 aprile 2026
Non scritta su invito
Risposta di Appliance World Online
Dear Marks View,
Thank you so much for the 5-star review! We are thrilled to hear that you found our service excellent and experienced great value. Your recommendation means a lot to our team.
We look forward to seeing you again soon!
Regards,
AWO
Excellent service!
This company goes above and beyond to help customers when there is a problem. There was a problem with the gas hob that we ordered and nothing was too much trouble for the guy from AWO. He responded quickly to our many emails and he contacted the manufacturer several times for us. When it turned out that nothing could be done because the hob had been discontinued, he made very helpful suggestions and offered of course to exchange the hob if these did not work out. I would give this company 10 stars if I could. Thank you AOW!
14 aprile 2026
Non scritta su invito
Risposta di Appliance World Online
Dear Lesley,
Thank you so much for the glowing review! It’s wonderful to hear that we could help turn a tricky situation with your gas hob into a positive experience.
We pride ourselves on staying with our customers until a solution is found, and I’ll be sure to pass your kind words along to the team member who assisted you—he will be thrilled to know his efforts made such a difference. While it’s always a shame when a product is discontinued, we’re glad the alternative suggestions were helpful.
We appreciate your support and the "10 stars"! If you ever need anything else, we’re just an email away.
Regards,
AWO
Fantastic service and product.
Yesterday, my fridge freezer finally stopped working and so I had to find another asap. Checked Which? for a recommendation and found it cheaper at this store, Appliance World online, but because I needed it urgently I rang them. Spoke to a very knowledgeable (and patient) man who discussed it with me, recommended a better option then arranged for next day delivery. It arrived this morning, less than 24 hours after I ordered and paid for it.
Fantastic service from this business and particularly the lovely man I spoke to. I will definitely look at this company when I need anything else, and would recommend anyone reading this, to do the same. Don’t think I have ever had such positive experience as this when buying something, especially when the whole process had to be rushed, as the frozen food in my broken fridge freezer was thawing. Great service and fantastic product, thank you so much
28 aprile 2026
Non scritta su invito
Risposta di Appliance World Online
Dear Kathryn,
We are so glad we could help you out in such a pinch. Dealing with a broken fridge freezer is stressful enough, let alone when you have a clock ticking on your frozen food!
It’s great to hear that our team was able to guide you toward the right model and get it to your door in less than 24 hours. We pride ourselves on having a knowledgeable team that genuinely cares about getting the right fit for our customers, so we will be sure to pass your kind words along to the gentleman you spoke with—he’ll be delighted to know he made such a difference.
Thank you for choosing Appliance World and for recommending us to others. We look forward to helping you again whenever you're ready for your next upgrade!
Regards,
AWO
Would use the company again
Would use the company again
Good service
28 aprile 2026
Non scritta su invito
Risposta di Appliance World Online
Dear Colin Dawson,
We really appreciate you taking the time to share your experience. It’s wonderful to know that you enjoyed our service and that you're happy to use us again in the future.
Our team works hard to ensure every customer has a positive experience, so your feedback means a lot to us. We look forward to seeing you again soon!
Regards,
AWO
Can't fault the service
Can't fault the service. The tracking information was a little sketchy and my delivery didn't arrive until quite late on, nearly 7pm, but the order process was smooth and delivery did occur on the chosen date. The delivery driver was the nicest guy as well, couldn't have been more polite and courteous. Would gladly deal with them again.
20 aprile 2026
Non scritta su invito
Risposta di Appliance World Online
Dear Ben Francis,
Thank you for sharing your experience! It’s great to hear that the ordering process was easy and that your delivery arrived on the scheduled day.
We’re especially pleased to hear your kind words about our driver; we’ll be sure to pass that praise along to him. We appreciate your patience regarding the tracking updates and the later arrival time—we're always looking for ways to sharpen our logistics to make the process even better.
We look forward to welcoming you back again soon!
Regards,
AWO
washing machine Will use Appliance…
Washing machine. Will use Appliance World again rang for information quick to answer phone and professional, easy to order online clear communication concerning delivery throughout and was quick, the del/driver very polite
27 aprile 2026
Non scritta su invito
Risposta di Appliance World Online
Dear Diane,
Thank you for the 5-star review! We’re so glad to hear you had a great experience from the initial phone call to the final delivery. Our team prides itself on clear communication and professional service, so it’s wonderful to know we hit the mark for you. We look forward to helping you again in the future.
Regards,
AWO
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