Terrible service. Supposedly getting overnight delivery, according to APC's email, but lots of excuses, lots of new dates and times given, it's taken a week to get here. Despite requesting delivery t... Leggi di più
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Consignment number 0020748, got an email saying that it would be delivered between 13:28 and 15:28 - waited in but of course nothing delivered as at 23:30 and no notification. Email ignored. Do n... Leggi di più
No attempt to deliver, heard the note come through the door but no parcel and no details on the slip to do anything about it. Now having to drive 45 mins to collection office that is only open during... Leggi di più
I've been waiting over a week for my parcel because the delivery driver got arrested and had his van seized. The only reason I know this is because I contacted the sender. The fact APC know about th... Leggi di più
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AVOID APC OVERNIGHT – TERRIBLE SERVICE!
Despite advertising overnight delivery, they kept my parcel for an entire week without delivering it, only to return it to the sender!
Absolutely shocking service, poor communication and a complete waste of time. What is the point of promising overnight delivery if you cannot deliver within seven days?
The worst delivery experience. Never again! I would strongly recommend avoiding this company.
Absolute shit
Absolute shit! Our local depot is based in Ferndown and this is now the 2nd time I have had to put up with the ‘our driver was delayed’ bollocks. This lot are so crap they make EVRI look good. Thankfully, they don’t get involved with too may of my deliveries but I know when they do I won’t be getting it any time soon
Why do they employ drivers who can't follow simple instructions?
Terrible service. Supposedly getting overnight delivery, according to APC's email, but lots of excuses, lots of new dates and times given, it's taken a week to get here. Despite requesting delivery to the porch at my front door they decided to leave it outside my back gates, which are on a different road to my front door and a different postcode, underneath a sign that says not to leave parcels at the gates! Then to add insult to injury, they send me an email confirming that my parcel has been delivered to my porch as requested. It's just a joke, why do they employ delivery drivers who can't follow a simple instruction and work out where my front door is?
Supposed to be next day delivery but…
Supposed to be next day delivery but had email saying delayed for at least another day.
Looks like they get bad reviews for a reason on here!
No attempt to deliver
No attempt to deliver, heard the note come through the door but no parcel and no details on the slip to do anything about it. Now having to drive 45 mins to collection office that is only open during Monday to Friday working hours
Bad delivery
Desperate for a delivery paid extra for overnight delivery delivery driver goes to a door that is not used and obviously not the property no postal Box Five people in the house and two dogs and no one heard him cause he went to the wrong door now I cannot get my delivery this is a Saturday until the Tuesday the following week absolutely appalling Service
I've been waiting over a week for my parcel
I've been waiting over a week for my parcel because the delivery driver got arrested and had his van seized. The only reason I know this is because I contacted the sender. The fact APC know about the situation/delay but haven't contacted me even once to provide any sort of update as to when I'll actually get my parcel is infuriating.
For context I did contact APC three days after the estimated delivery date but they just told me to contact the sender. It's not the senders fault that your driver is uninsured.
Poor service, entirely as expected!
Got an email to say my parcel wont be delivered today after being advised it would. No reason given or advice on when it will be rescheduled.
As expected though! Had I realised the company I ordered from used APC, I would not have ordered from them.
I'm amazed APC is still in business!
on time , good communication
good communication, delivered on time, polite driver who waited for me to open the door and hand my small parcel to me with a smile
Horrible service and experience
Horrible service and experience! Parcel supposed to be delivered, suddenly received email that the delivery was attempted however no response. The driver even took a picture, from a completely different address and location!
Paying for express service delivery only to receive the parcel 5 days afterwards.
First time this company delivered to my…
First time this company delivered to my house I am not impressed at all did not deliver to my house delivered heavy box to the entrance of the block and not at your door no consideration for the person receiving the parcel the fact they ring the intercom to not complete the deliver make no sense I wouldn't recommend them to anyone
Avoid at all costs!
APC Overnight are unfortunately used by several of our suppliers. We keep getting notifications of parcels being out for delivery only to be told later in the day 'they attempted delivery but they got no answer' (despite out warehouse being manned at said time with the door wide open) or sorry your delivery is delayed and will be made the following day. We have had the same email day after day for the past 10 days. You call up and are told you've called the wrong depot (Ummm no! I called the number on the bottom of your email notification!), transfer to the right depot, immediately cut off, called back, put through and been listening to music for the past 10 minutes, still no answer! Vendors, please choose a different courier service, they are shocking. I am sure you can't be happy paying for an overnight service only to constantly be let down? What are you actually paying for?
I had a dreadful experience with APC…
I had a dreadful experience with APC driver today delivering a heavy large box with a lot of damage to it - I tried to check it to see if product inside was damaged to save rejecting it but driver was so impatient and rude to me whilst I was taking photos etc. he was very aggressive and he phoned his manager who I spoke to and I explained how horrible he was being with me (I’m 77years old) and felt very upset and intimidated.his manager apologised on his behalf. Driver continued to be nasty after the phone call ended and said he would refuse to deliver to me again. I rejected delivery and contacted the supplier who intends to take action. Don’t use this company especially if you are a lone female. Pauline Hale
I've recommeded my supplier stop using…
I've recommeded my supplier stop using these clowns. Last time it was 3 days late (for an overnight service). Today it's damaged goods so they won't deliver from the local depot, even though I said I would accept and sort.
Utterly terrible...
Parcel didn’t show up
Parcel didn’t show up. They delivered the next day but still took the money for next day service
DO NOT USE APC!!
DO NOT USE APC!!! Especially if they are delivering abroad. They don't send products abroad until they have a huge number of parcels (Money Saving!)
I live in Ireland and ordered a product from USA. This was on 2nd October. It did not arrive till the 21st October, 10 days more than the expected delivery date!
The tracking is horrific. Days can go by with no updates. And sometimes the tracking button just disappears!
Impossible to get any Customer Service. There are many, many complaints about this.
It may be a bit cheaper, but businesses who use them should re-think it. Your customers are not happy!
It is not 1 star
It is not 1 star, it is -200
Only problems, they tell you delivery a certain day/ hour after supposedly they have problems and they cancel
They reschedule in 2 or even 3 days, beyond pathetic
DO NOT USE whatever/ whoever you are
They are the worst in the industry
Consignment number 0020748 not delivered
Consignment number 0020748, got an email saying that it would be delivered between 13:28 and 15:28 - waited in but of course nothing delivered as at 23:30 and no notification. Email ignored.
Do not use this useless company..
===UPDATE 17 Oct 26===
Just received an email saying it will now be delivered between 09:18 and 11:18 today - no reason given as to why it wasn't delivered yesterday as it should have been. Do I expect it this morning? Ha ha.
===Unit delivered===
Easily the worst courier I've ever had…
Easily the worst courier I've ever had the misfortune to encounter.
They have a parcel I ordered online and apparently it's been out for delivery, every day for the last 4 days and counting!
APC choice are NOT trustworthy
APC choice are NOT trustworthy. Had my regular dog food supplier change from DPD to these clowns obviously to save money and surprise surprise, the order didnt arrive. Now there is a months worth of raw dog food in a non refrigerated van somewhere thawing out. On trying to track delivery ONLY option I have available to me is to go and collect from the depo! WHY SHOULD I HAVE TO COLLECT WHEN I PAID FOR DELIVERY! This is insane. Says delivery attempted which is a complete and utter lie. Delivery estimate was between 5 and 7pm, so after i realise its not actually going to arrive I try to call, obviously no one is there as its out of hours! try to email, email link on the website does not work. .These reviews need to be put up in the same place as APC reviews as people will miss this section at a quick glance thinking they have good ratings as they dont even use the same logo on thier image! MAKE THEM USE THE SAME LOGO SO PEOPLE KNOW ITS THE SAME DAMN COMPANY!
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