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Valutata 5 stelle su 5

After previously owning the tracker 1 for several years, I purchased the tracker 2. It works better and smoother than the first version. However, the main advantage of this tracker is peace of mind.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fantastic product, works brilliantly with our 2 dogs walking off lead around the Forest of Dean. You can see (roughly) how far away they are (2 dogs on 1 tracker) and if they're coming back or not.... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The customer service is extraordinary. Anytime Ive had an issue and reached out for help, I’ve had an answer within 24 hours. I really can’t say enough good things about their customer service. I’ve d... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The customer support is wonderful. Quick responses, respectful and helpful solutions, and replacement when the tracker wasn't working properly. It's a great product that has improved the enjoyment of... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio per animali
  2. anche in
  3. Negozio di animali

Scritti dall'azienda

Aorkuler is a company focused on outdoor pet safety technology, developing practical safety solutions for pets living in rural, farm, and remote environments. Our products are designed around real-life use cases, particularly in conditions where traditional connectivity or infrastructure may be limited. We are committed to honest and transparent communication. We clearly explain how our products perform across different terrains and environmental conditions, including situations where trees, mountains, or weather may affect performance. Rather than exaggerating capabilities, we focus on setting realistic expectations and continuously improving our products and solutions based on real user feedback. We genuinely value customer feedback and take every review seriously. Customer experience is a priority for us, and we strive to address issues with transparency, responsibility, and care.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

55 recensioni

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4,6

Tutte le recensioni

(55)

36 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Fantastic product

Fantastic product, works brilliantly with our 2 dogs walking off lead around the Forest of Dean. You can see (roughly) how far away they are (2 dogs on 1 tracker) and if they're coming back or not. No mobile signal required and subscription free.
One tag stopped working and fantastic customer service replacing it and assisting with set-up.
Would highly recommend these to everyone, throw away those ridiculous long leads and let your dogs run free. Oh and buy a dog whistle to help with recall.

9 maggio 2026
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Risposta di Aorkuler

Hi Stuart,

Thank you so much for taking the time to share your experience.

We’re really happy to hear that Aorkuler is working well for you and your two dogs in the Forest of Dean. It’s exactly the kind of freedom and peace of mind we hope our product can bring to dog owners—especially when letting them run off lead.

We’re also glad our customer service team was able to quickly support you with the replacement and setup when one tag stopped working. We’ll always do our best to make sure you and your dogs stay connected and safe.

Thank you again for your strong recommendation and for being part of the Aorkuler community. It truly means a lot to us.

Warm regards,
The Aorkuler Team

Valutata 5 stelle su 5

Great Device for Rural Areas with Spotty Cell Service

I live in a rural area with spotty cell service, so the cell phone / LTE-based trackers (Tractive, Fi, etc.) weren't reliable. So far the Aorkuler GPS tracker is exactly what I needed, and has been accurate and reliable. There was a bit of troubleshooting off the top, but now it's working really well. If you live in a rural area, and don't care about bells and whistles (like health tracking, etc.), then this might be the perfect device.

3 maggio 2026
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Risposta di Aorkuler

Hi Jason,

Thank you so much for your thoughtful review!

We’re really glad to hear that Aorkuler is working well for you, especially in a rural area where cellular-based trackers can be unreliable. That’s exactly the kind of environment we designed our system for, so it’s great to know it’s delivering what you needed.

We also appreciate you mentioning the initial troubleshooting — and we’re happy it’s now running smoothly for you.

Your feedback will definitely help other dog owners in similar situations make a more informed choice.

Thanks again for your support!

The Aorkuler Team

Valutata 5 stelle su 5

This company has a good product!

This company has, hands-down, the best customer service I've ever experienced. I've had a few glitches and the company resolved them immediately. Since then the tracker and controller have worked flawlessly. Recently I drove off with the controller on my roof and it smashed to a million pieces. It made me realize how reliant I am on it because I have a dog that likes to wander off and chase things for short periods of time! My replacement controller has been ordered and my happiness with this product continues.

15 aprile 2026
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Risposta di Aorkuler

Thank you so much for your kind words and for sharing your experience — it truly means a lot to all of us at Aorkuler.

We’re really glad to hear that the tracker and controller have been working well for you, and that our team was able to support you quickly when you needed it. Your story about the controller definitely gave us a smile (and we’re very relieved you were able to get a replacement on the way!).

It means a lot to know that our product plays an important role in keeping up with your adventurous dog — that’s exactly why we do what we do.

If you ever need anything in the future, we’re always here to help.

Warm regards,
The Aorkuler Team

Valutata 5 stelle su 5

This is a great tracker for back…

This is a great tracker for back country,since it doesn’t require cell service.We had a setback when after few months of using this product the receiver stopped working.
The service was amazing.I contacted the service number,they replied with in hours to my email with very personal message.We tried suggested troubleshooting and when that failed new tracker was sent.We received the replacement with in a week.The service was very impressive and we are truly happy with this product.

22 marzo 2026
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Risposta di Aorkuler

Thank you so much for sharing your experience with Aorkuler — we really appreciate it.

We’re glad to hear the tracker has been a great fit for backcountry use where there’s no cellular service.

At the same time, we’re sorry you ran into an issue with the receiver after a few months. Thank you for reaching out to our support team — we’re really happy we were able to respond quickly, help you troubleshoot, and get a replacement sent out when needed.

Our goal is always to make sure you and your dog can rely on Aorkuler when it matters most outdoors.

It truly means a lot to us to hear that both the product and the support experience met your expectations. We’ll keep working hard to make both even better.

Thanks again for your trust and support 🙏

Best,
Aorkuler Team

Valutata 5 stelle su 5

Have had the tracker for 2 years

Have had the tracker for 2 years. It works as promised. In an area with spotty cell service, I am able to locate our dog in seconds when she has disappeared from the yard. It’s a game changer, peace of mind.

I just lost the charger cable and Casou in customer service jumped on my request and facilitated shipping within hours of my initial contact.

I can confidently recommend this company for doing what they promise.

19 marzo 2026
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Risposta di Aorkuler

Hi Peter,

Thank you so much for taking the time to share your experience — we really appreciate it.

It means a lot to hear that the tracker has been helpful for you, especially in areas with limited cell service. We’re also glad we could quickly assist you with the charger cable.

Your support and recommendation truly encourage our team to keep improving.

Thanks again for being part of the Aorkuler community!

Best regards,
Aorkuler Team

Valutata 5 stelle su 5

Transformational product.

Great product and a hugely transformed our dog walking experience. We've a dog that can run miles - a Gordon Setter - that could diappear out of sight into a wood with no clue as to where she'd end up. The Aorkuler tracker focuses in on which direction to take to home in on her.
The customer support through Casou has been equally impressive. Good company, good team, good product.

4 febbraio 2026
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Risposta di Aorkuler

Thank you so much for your kind words and for sharing your experience! 😊

We’re really happy to hear that Aorkuler has made such a positive difference to your dog walks — especially with an adventurous Gordon Setter who loves to disappear into the woods! Knowing that the directional tracking helped you quickly home in on her is exactly why we built this product in the first place.

We also truly appreciate your kind mention of our customer support. Your encouragement means a lot to the whole team and motivates us to keep improving, both in our products and in how we support our users.

Thanks again for your trust and support. Wishing you and your dog many more safe and enjoyable adventures ahead!

Warm regards,
The Aorkuler Team

Valutata 5 stelle su 5

You can buy this product with your eyes closed!

I am completely satisfied with this product, it works flawlessly without any prior setup, subscription, or mobile network.
Just pull it out of its sleek little case, attach it to your dog’s collar using the very secure mounting that comes supplied and you’re ready to go! It operates anywhere, even in the most remote areas.

The company is extremely professional and incredibly responsive to all requests.
The customer service alone deserves a genuine five‑star rating, if not more, since I couldn’t be more satisfied!

The device ships quickly, arrives promptly, and there are no hidden fees. If any issue arises, the support team is again fantastic. You can buy it, and you’ll be sure it will soon arrive at your door no matter what happens.

As for the tracker itself, it reacts well and performs efficiently on all terrains. I’m genuinely impressed by both the product quality and again the customer service.

In short, I highly recommend this little tracker to every dog owner who loves giving their canine companion the freedom to explore.

You can really buy this product with your eyes closed directly from their website, which is also well‑designed to answer all of your questions.
It’s really been one of my best purchases in a long time.

3 febbraio 2026
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Thank you so much for this amazing review! 😊
Reading your words truly made our day.

We’re really happy to hear how well the tracker is working for you, especially in remote areas — that’s exactly what we designed it for. Knowing it helps give dogs the freedom to explore while giving their humans peace of mind means everything to us.

Your kind words about our customer service mean a lot to the whole team as well. We genuinely believe good support should feel human, responsive, and reliable, so it’s wonderful to know that came through.

Thank you again for your trust, your recommendation, and for being part of the Aorkuler community. Wishing you and your dog many safe and adventurous walks ahead! 🐾💛

— The Aorkuler Team

Valutata 5 stelle su 5

I purchased the Aorkuler Tracker about…

I purchased the Aorkuler Tracker about 1 year ago for my dog to use during our daily walks and to keep track of her when she was outside. We live in a rural area with fields, woods, and hills around us and limited to no cellular signal. I had tried a cell-based tracker without any success due to the slowness of the tracker while looking for a signal. We live on a dead-end road, so she is always off leash when we are walking. This tracker is small and lightweight which is great for my dog's neck issues, and fits in its case quickly and easily. I keep the case attached to the top of her chest harness with the straps that come with the case. The system works very well. I can 'pop' the tracker out of the case for charging and quickly pop it back in place before we head outside. She has put it through the test, going through dense woods, running through bean and corn fields, rolling around in delightful dog 'perfumes', gotten it wet in rain showers, wrestled with the cat, and has never lost it off her harness or caused it any harm. I charge it every night, and it is always ready to go the next day and will last all day. I keep it on her when we drive into town mainly for my own peace of mind, knowing that if something happens, she could be located quickly. The set up is easy and the controller is very accurate in giving me the direction and distance she is from me in feet. My anxiety during our walks has gone from constantly searching and recalling her, when I cannot see her, to zero because I know the controller will point me in the right direction. I can recall her with confidence because I know in what direction to look and holler. Finally, the customer service with this company is outstanding. Casou was helpful and supportive in helping me through a problem with the tracker (I fried the battery this month by putting it on a different charger that was over the recommended voltage). They were extremely helpful in trying to help me fix the problem first by updating the system and then providing a discounted replacement when it was deemed a lost cause. The problem was user error and not due to faulty product. Overall, I have nothing but positive things to say about this tracker and this company. Highly recommend. I will not use anything else and have recommended to others who are struggling with how to keep their dog safe without paying for a monthly subscription or relying on our cellular system.

9 gennaio 2026
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Risposta di Aorkuler

Thank you so much for sharing your detailed experience with Aorkuler!

We’re truly grateful that you chose Aorkuler and that our tracker has become such an important part of your daily walks and adventures. It’s wonderful to hear how well it performs in rural environments with woods, fields, hills, and limited cellular signal — exactly the kind of situation Aorkuler was designed for.

We’re glad to know the lightweight design works well for your dog and that the tracker stays secure even through rain, mud, rough play, and outdoor exploration. Hearing that it has helped reduce your anxiety and given you confidence during off-leash walks truly means a lot to us.

Thank you as well for your kind words about our customer service. We always strive to support our customers and find the best possible solutions, and your understanding and feedback are greatly appreciated.

Your recommendation to other dog owners is the highest compliment we could receive. We’re honored to be your trusted tracking solution and will continue working hard to provide reliable, subscription-free products for pet parents everywhere.

Wishing you and your dog many more safe and happy adventures ahead!

Warm regards,
The Aorkuler Team

Valutata 5 stelle su 5

Entreprise de confiance

Le tracker ne nous a pas satisfaits à cause de l’environnement complexe où nous promenons notre Shiba réputé notamment de poursuivre du gibier sur plusieurs Km et s’en fiche du rappel…Avec une autre race, l’appareil aurait certainement pu nous satisfaire. Nous avons retourné l’appareil et félicitons le service client irréprochable. Satisfaction 100% et un grand merci.

23 dicembre 2025
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Risposta di Aorkuler

Merci beaucoup pour votre retour détaillé. Nous comprenons parfaitement que l’environnement complexe ainsi que les particularités de votre Shiba puissent affecter l’efficacité du tracker. Chaque chien est unique, et certaines situations peuvent nécessiter des solutions spécifiques.

Nous sommes ravis que notre service client ait pu vous satisfaire et nous vous remercions pour vos encouragements. Votre retour est très précieux et nous aide à continuer d’améliorer nos produits et services.

Cordialement,
L’équipe Aorkuler

Valutata 5 stelle su 5

I would recommend Arkouler…

Trackers that use mobile signal don’t work in my local forest where I walk my three dogs off lead every day. Arkouler doesn’t require a mobile signal so was an obvious choice for us. I’ve been using it for a few weeks and feel that I’ve road tested it for long enough to give an informed review. Sadly (or happily) I haven’t lost my dog since I bought it so I haven’t had to use it in such an emergency. But, providing I take a minute at the start of the walk to wave the controller around to ensure that the tag and controller are both linked to GPS, I know the location of my dog at all times. This is immensely reassuring. My lab loves water, so I’ve been relieved that (thus far) the tag’s immersion hasn’t stopped it working. I use it for roughly 3 hours a day and charge the controller and tag twice a week. Price-wise it works out only a tiny bit more expensive than a mobile phone app tracker once you’ve paid the monthly subscriptions. I’m very pleased with my Arkouler and would highly recommend.

1 gennaio 2026
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Risposta di Aorkuler

Thank you very much for your support and detailed feedback on Aorkuler!
We’re delighted to hear that Aorkuler performs well during your forest walks and provides you with real-time peace of mind. We’re also glad that the waterproof tag works perfectly with your Labrador, who loves water.
We truly appreciate your trust and recommendation of our product, as it is invaluable in helping us continuously improve our products and services. We wish you and your three companions many safe and enjoyable walks!

Best regards,
The Aorkuler Team

Valutata 5 stelle su 5

A Tracker That Actually Works in the Boonies!

I live out in rural Utah and cell service here is basically nonexistent. I tried Tractive first to track my escape artist, Lane, but most of the time it just didn’t work. When I contacted their support, they told me the issue was the lack of signal in my area — not their product. That didn’t help me at all, so I returned it.

Then I found Aorkuler online. Before buying, I messaged their customer support with a bunch of questions, and they were super friendly and helpful. After I ordered, the tracker showed up fast and I started using it right away.

Honestly, I was shocked that it actually works where I live. And anytime I’ve had a question or ran into a small issue, their support team replies really fast — sometimes in just a few minutes. That kind of customer service is rare these days, and you can tell they actually care.

Now when Lane takes off, I can find him quickly instead of freaking out. This thing has been a total game changer for me. Highly recommend if you live in a rural area or don’t have good cell service.

13 novembre 2025
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Risposta di Aorkuler

Thank you so much for sharing your experience, Carol! We truly appreciate your trust and kind words. 💛
We’re really glad Aorkuler is working well for you in rural Utah and helping you find Lane quickly and with less stress. It means a lot to us to know our product and support team have made a real difference for you. Wishing you and Lane many more safe and worry-free adventures! 🐾

Valutata 5 stelle su 5

No Signal? No Problem Finding My Dog

I live in a place with basically no mobile signal. My dog got lost once before and it took forever to find her, so ever since, I’ve been a nervous wreck anytime I can’t see her. That’s why I got this dog tracker.

A few times she’s run off, and I just follow the arrow slowly. The signal sometimes drops, but it comes back quickly, and the tracker always points me to her.

After using it for a while, I finally feel relaxed. No more heart-pounding panic like before. Now, whenever I take her out, having Aorkuler makes me feel totally at ease.

22 dicembre 2025
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Risposta di Aorkuler

Thank you so much for sharing your experience — we’re really happy to hear that Aorkuler gives you peace of mind. 💛

Aorkuler uses a latest-generation GPS chip that connects directly to satellites, and sends location data via radio. This means it works in outdoor environments worldwide, even where there is no mobile network coverage.

Because radio transmission is affected by terrain, the tracking range can vary — from several hundred feet in dense areas to a few miles in open spaces. That’s why Aorkuler includes a reconnection feature: if the signal drops, the indicator turns red and points to the last known location, guiding you back into range. The controller keeps scanning, and once it reconnects, the indicator turns green again and shows your dog’s current position.

Thank you for trusting Aorkuler, and we wish you many calm and worry-free outings with your dog! 🐾

Valutata 5 stelle su 5

Peace of mind

Got this Aorkuler dog gps tracker as a gift for my grandpa. He lives kind of out in the woods where the signal isn’t great, so this gives him peace of mind when he takes his dog for walks. The tracker is really simple to use, which is perfect since he’s not great with gadgets. His dog is his best buddy, and now he doesn’t have to worry about it running off. Really happy with it!

10 dicembre 2025
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Risposta di Aorkuler

Thank you so much for sharing this wonderful review! 💛

We’re truly happy to hear that the Aorkuler dog GPS tracker has given your grandpa peace of mind, especially in an area where signal coverage isn’t reliable. Knowing that it’s simple to use and helps him feel more confident when walking his best buddy means a lot to us.

Thank you for choosing Aorkuler and for trusting us to help keep such a special companion safe. If you or your grandpa ever need assistance, we’re always here to help!

Valutata 5 stelle su 5

I have several beagles that can get on…

I have several beagles that can get on a trail and disappear quick in thick woods. I have the Fi gps collar on one of the beagles but, when the woods are very dense it loses its signal. A few days ago it lost its signal, fortunately I had the Aorkuler on her as well. I was able to track her down with ease! I am so glad I had that Aorkuler tracker on her! It works great and doesn’t rely on cellular service. The best part is there is no subscription. This device could save your dogs life!

11 dicembre 2025
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Risposta di Aorkuler

Hi Scott,

Thank you for sharing your experience! We’re glad the Aorkuler tracker helped you locate your dog safely. We truly value feedback like yours, as it helps us continue improving our products for pet owners in real-world conditions.

Best regards,
The Aorkuler Team

Valutata 1 stelle su 5

Questionable company

Shady company. Returned tracker immediately, got the runaround about a refund, never got one from the company. Thankfully Paypal credit pulled through for me. Tracker did not work well for my area and the speed of my dog. When I returned it, it went to someone's home address.
Regardless of their reply below. Paypal credit never heard a response from them and they did not work with me as they stated below. So I had to go through a heck of a lot of headache to get a refund, almost 6 months later.

8 dicembre 2025
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Risposta di Aorkuler

Update:

We’d like to clarify the refund situation. The delay was due to the dispute being initiated through the customer’s bank. PayPal informed us that the funds would remain on hold until the bank completed their process, which can sometimes take several months.

Throughout the process, we stayed in contact, provided all requested documentation, and followed up with PayPal to ensure the refund was processed on our side.

We completely understand the frustration caused and sincerely appreciate the customer’s patience. At Aorkuler, we take post-purchase support seriously and are always here to help.

-------

Hi Paula,

We’re truly sorry for the frustration you experienced.
After fully reviewing the case, we can confirm that the delay was caused by the dispute being initiated through your bank. Once a bank dispute is opened, both PayPal and the card-issuing bank must complete their procedures before any funds can be released — which often takes longer than expected.

Throughout the process we stayed in contact, provided all documentation, and followed up repeatedly with PayPal to ensure the refund was processed on our side.

We completely understand how confusing and stressful this can be, and we’re glad we were finally able to work through the details together. If you or your bank still need any additional information, we’re here anytime and happy to help.

Thank you again for your patience,
— The Aorkuler Team

Valutata 5 stelle su 5

Works great, wonderful customer service!

The Aorkuler Dog GPS Tracker 2 works well and as advertised. We appreciate being able to keep track of our dog without relying on cell phone service, as other dog tracking devices require. We have had success using it reliably on remote hiking trails, as well as in larger dog parks in the city. We did have trouble briefly with the tracker unit not charging, but when I reached out to customer service, they responded promptly (within 30 minutes of my email!) and gave a cleaning suggestion that quickly and simply resolved our issue! We appreciate the dog GPS tracker, and the customer service can't be beat! We recommend this product!

4 dicembre 2025
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Risposta di Aorkuler

Hi Danielle,

Thank you for taking the time to share your experience! We’re delighted to hear that the Aorkuler Dog GPS Tracker 2 has been reliable for tracking your dog both on remote hiking trails and in city dog parks.

We’re glad our customer service team could promptly assist you with the charging issue and provide a solution that worked quickly. Your feedback means a lot to us and helps us continue improving both our products and support.

We truly appreciate your recommendation!

Best regards,
The Aorkuler Team

Valutata 5 stelle su 5

Great product and excellent service!

The product works very well, we use it on a daily basis for each walk, already for almost 2 years now, for shorter and very long walks. Also, Aorkuler has an exceptionally good after sales service in case of questions, orders, delivery, ....

30 novembre 2025
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Risposta di Aorkuler

Hi Kurt,

Thank you for taking the time to share your experience! We’re thrilled to hear that the Aorkuler tracker has been a reliable companion for your daily walks over the past two years, whether short or long.

We also appreciate your kind words about our after-sales service. Providing prompt and helpful support is very important to us, and your feedback reinforces our commitment to serving our customers well.

Best regards,
The Aorkuler Team

Valutata 5 stelle su 5

Works as it should

I have tried the apple chips and found them useless. I have open fields and timber on my property and Aorkuler works really well in knowing exactly where she is in real time. I even tried the subscription type and it didn’t work as it should sent it back.
Second time out she came back all wet been swimming and no problem.
For my situation I recommend the Aorkuler.

2 novembre 2025
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Valutata 5 stelle su 5

Fantastic

Easy ordering and fast delivery, updates and communication while in transit. Item arrived nicely packaged , clear instructions and VERY easy setup ( in fact binding and measurement units already pre configured so took 5 minutes to get going)

First test -worked perfectly and accurately . Fitting on collar simple and secure.

Overall, well designed and made, customer support for extended registrations quick and communication quick and informative.
Highly recommended

11 ottobre 2025
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