After previously owning the tracker 1 for several years, I purchased the tracker 2. It works better and smoother than the first version. However, the main advantage of this tracker is peace of mind.... Leggi di più
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Fantastic product, works brilliantly with our 2 dogs walking off lead around the Forest of Dean. You can see (roughly) how far away they are (2 dogs on 1 tracker) and if they're coming back or not.... Leggi di più
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The customer service is extraordinary. Anytime Ive had an issue and reached out for help, I’ve had an answer within 24 hours. I really can’t say enough good things about their customer service. I’ve d... Leggi di più
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The customer support is wonderful. Quick responses, respectful and helpful solutions, and replacement when the tracker wasn't working properly. It's a great product that has improved the enjoyment of... Leggi di più
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Aorkuler is a company focused on outdoor pet safety technology, developing practical safety solutions for pets living in rural, farm, and remote environments. Our products are designed around real-life use cases, particularly in conditions where traditional connectivity or infrastructure may be limited. We are committed to honest and transparent communication. We clearly explain how our products perform across different terrains and environmental conditions, including situations where trees, mountains, or weather may affect performance. Rather than exaggerating capabilities, we focus on setting realistic expectations and continuously improving our products and solutions based on real user feedback. We genuinely value customer feedback and take every review seriously. Customer experience is a priority for us, and we strive to address issues with transparency, responsibility, and care.
Informazioni di contatto
Hong Kong
- service@aorkuler.com
- aorkuler.com
4,6
Eccellente
55 recensioni
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GPS chien Aorkuler
Je suis très content pour le GPS car on a une réception très rapide du satellite. Le matériaux sont résistants à l'eau.
1 novembre 2026
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Risposta di Aorkuler
Thank you so much, Enrique, for your wonderful 5-star review!
We’re delighted to hear that you’re happy with your Aorkuler GPS tracker and that you’ve been enjoying its fast satellite reception and water-resistant design. Your satisfaction means a lot to our team!
Thank you for choosing Aorkuler and for your support!
Best regards,
The Aorkuler Team
Using a fast charger to charge the…
Using a fast charger to charge the Tracker unit will permanently damage it. Unfortunately, I found this out the hard way. In a busy household with multiple devices needing charging, it's an easy mistake to make.
A replacement tracker was offered at a reduced cost, which I appreciate. However, I believe the Tracker should be redesigned to prevent this from happening in the first place.
Binding the Tracker to the controller is also rather cumbersome, and the GPS signal is easily lost, for example, when operating under tree cover. These are areas where I believe the product could be significantly improved.
28 ottobre 2026
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Risposta di Aorkuler
Thank you for taking the time to share your honest feedback. We really appreciate your suggestions, and we’re sorry to hear about the difficulties you’ve experienced with the tracker.
Regarding charging, we do include some recommendations in our User Tips about choosing a suitable charger to help protect the battery and extend the device’s service life. However, we understand that people often use different chargers for their electronic devices at home, and we agree that making the tracker more tolerant of different charging conditions would be a worthwhile improvement.
As for wireless communication, you’re right that trees, terrain, and other obstacles can affect signal performance, especially in wooded areas. We’ve included some practical tips to help users get the best possible connection, but we recognize that performance in challenging environments remains an area where we can improve.
We also appreciate your comments about the pairing process. Making setup simpler and more intuitive is important, and your feedback gives us valuable insight into the areas that need attention.
We’ll share all your suggestions with our product development team as we continue working to improve the product.
Thank you again for your support, your patience, and for helping us make Aorkuler better.
— The Aorkuler Team
Great product
The Aorkuler works very well in areas with poor or non existent mobile/cellular coverage - and gives great peace of mind in particular with our dog which forgets all her recall training when she gets a scent of deer, rabbit etc. Excellent customer service too when the control unit failed and a replacement was promptly supplied under the warranty.
14 ottobre 2026
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Risposta di Aorkuler
Thank you so much, Nick! We’re really glad Aorkuler gives you peace of mind, especially when your dog catches an interesting scent and decides to go exploring! 😄 That’s exactly why we made it—to help you keep track of your dog, even in places without cell service.
We also really appreciate your kind words about our customer service. If anything ever goes wrong, we’ll always do our best to help and get things sorted out as quickly as possible. We want you to feel confident not just in the product, but in the support you get from us, too.
Thanks again for choosing Aorkuler and for your support!
— The Aorkuler Team
The customer service is extraordinary
The customer service is extraordinary. Anytime Ive had an issue and reached out for help, I’ve had an answer within 24 hours. I really can’t say enough good things about their customer service. I’ve dealt with someone named Casou and they are the best.
29 settembre 2026
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Risposta di Aorkuler
Thank you so much, Paul! We really appreciate you taking the time to write this.
It means a lot to know that we’ve been able to help whenever you needed us. We know how frustrating it can be when something isn’t working right, so we always try our best to respond quickly and get things sorted out.
And thank you for the kind words about Casou — that really means a lot to us.
Thanks again for choosing Aorkuler and for your support!
— The Aorkuler Team
Great for Keeping Track of your Pet
After previously owning the tracker 1 for several years, I purchased the tracker 2. It works better and smoother than the first version. However, the main advantage of this tracker is peace of mind. I live in a rural area on 10 acres and it really helps to know where my dog is. In addition, since you do not have to have cell phone service and pay a monthly fee, it comes out less expensive by far than other trackers. Finally, it has fantastic customer service. Whenever there was a problem (which are rare), they helped me fix it.
18 settembre 2026
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Risposta di Aorkuler
Thank you so much, Andrew! We really appreciate you sticking with Aorkuler from our original Tracker all the way to the latest generation, Tracker 2.
We’re especially happy to hear that Tracker 2 is working better and giving you more peace of mind with your dog on your 10 acres. That’s exactly why we designed Aorkuler—to help people keep track of their dogs without relying on cell service or paying a monthly subscription.
And thank you for mentioning our customer support. Whenever you need us, we’ll always do our best to help.
Thanks again for trusting Aorkuler for so many years!
— The Aorkuler Team
The customer support is wonderful
The customer support is wonderful. Quick responses, respectful and helpful solutions, and replacement when the tracker wasn't working properly. It's a great product that has improved the enjoyment of walking off leash with my dogs tremendously. And when it doesn't work, they make it right!
22 settembre 2026
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Risposta di Aorkuler
Thank you so much, Reb! We really appreciate you taking the time to share this.
We’re so happy to hear that Aorkuler has made off-leash walks more enjoyable with your dogs. And whenever something doesn’t go as expected, we’ll always do our best to make it right.
Thanks again for trusting Aorkuler and for your kind words about our support. It truly means a lot to our team!
— The Aorkuler Team
Piece of mind and excellent customer service
The tracker has given us such piece of mind after loosing our elderly Jack Russel just before Christmas. Thankfully she was found the next day but I didn't want a repeat of what was a very worrying and traumatic time.
Due to living in Cornwall in the countryside, we have very little if any mobile phone reception, so we needed to look for a tracker option that did not require internet or mobile phone signal. Thankfully Aorkuler provided the solution with their GPS tracker.
Our dog wears her tracker all day and we charge it every night (we are most likely to loose her if she gets out the garden area or wonders off if a door is left open).
We did experience a problem with the tracker after about 9 months as it became faulty but the service from Aorkuler (namely Casou) has been amazing. They promptly sent out a new tracker and have been very helpful in general. Thank you for giving us piece of mind. I would 100% recommend this company and product.
3 settembre 2026
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Risposta di Aorkuler
Hi Karina,
Thank you so much for sharing this with us. ❤️ We’re really glad to know Aorkuler has given you some peace of mind, especially after such a worrying experience with your Jack Russel.
And thank you for the kind words about our support. We’re always happy to help whenever you need us.
Give your girl a big hug from all of us! 🐾
— The Aorkuler Team
Truly excellent product that doesn’t…
Truly excellent product that doesn’t require mobile network, invaluable where we live. The customer service has been exemplary when we’ve had issues. Can’t recommend highly enough!
26 agosto 2026
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Risposta di Aorkuler
Hi Tom,
Thank you so much for the kind words! We’re really happy to hear that Aorkuler is working well for you, especially in an area where mobile service isn’t reliable.
And we really appreciate your feedback about our customer service too. We’re always happy to help whenever you need us.
Thanks again for your support and for recommending Aorkuler! It means a lot to our team. 😊
Cheers,
The Aorkuler Team
New tracker for wayward Beagle
I purchased this tracker after my beagle went off after rabbits on a golf course for a couple of hours.
I got to try it out on Monday 2nd Aug in a forest near to my daughter in Wales, previous walks have seen my son in law and I running after our beagle when she gets a scent.
Having read the reviews I was aware that coverage in a dense forest could be patchy but after initialising the transmitter and receiver before we set off I was really pleased that no matter how the dog wandered off the track I could see which direction and what distance she was away. The distance was fairly accurate and gave a bit of comfort when the numbers were falling meaning the dog was coming back despite being unable to see her some of the time.
Really pleased so far as the area we walked has very patchy phone service making other trackers no use.
2 agosto 2026
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Risposta di Aorkuler
Hi Alun,
Thank you so much for your wonderful review and for sharing your experience with us!
We can definitely understand the worry when a Beagle catches a scent and decides to go on its own adventure. 😄 We're really happy to hear that Aorkuler gave you more confidence during your walks and helped you know the direction and distance of your dog, even when she disappeared from sight in the forest.
Providing peace of mind for dog owners exploring outdoors, especially in areas with little or no cell service, is exactly why we created Aorkuler. Knowing that it is helping you and your Beagle enjoy safer adventures truly means a lot to us.
Thank you again for choosing Aorkuler and for taking the time to share your story. We hope you and your Beagle enjoy many more happy walks and adventures together!
If you ever have any questions, suggestions, or feedback, please feel free to reach out. We’re always happy to help.
Warm regards,
The Aorkuler Team
you can buy peace of mind
I love the Aorkuler gps. My dog goes off leash in a preserve and has great recall but the gps gives me a lot of peace of mind. When it goes red and he is out of range, I know it's time to call him back. When it's green, I like having an idea of where he is and where to call if I want him to return. I like not having a monthly fee. I like the simplicity of the design. I'm very happy with the prodice. Robin
28 luglio 2026
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Risposta di Aorkuler
Hi Robin,
Thank you so much for your kind words and for taking the time to share your experience!
Knowing that Aorkuler gives you peace of mind while your dog enjoys the freedom to explore truly means the world to us. That’s exactly why we created Aorkuler.
We’re so glad to hear that the direction and distance information help you know when it’s time to call your dog back, and that you enjoy the simplicity of the system and the fact that there are no monthly subscription fees.
Thank you again for trusting Aorkuler. We hope you and your pup enjoy many more safe adventures together!
If you ever have any questions, suggestions, or need a hand with anything, we’re always here to help.
Warm regards,
The Aorkuler Team
The best! :)
Aorkuler is a brilliant company! There was initially a problem with my tracker but they responded almost instantly to my email and sent me a replacement with arrived swiftly and works perfectly. The person I spoke to - Casou - was genuinely so helpful, kind and professional. I would highly recommend Aorkuler to anyone.
13 luglio 2026
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Risposta di Aorkuler
Hi Sora,
Thank you so much for your amazing review! 😊
Your kind words truly made our day.
We’re sorry that you experienced an issue with your original tracker, but we’re so happy we could get a replacement to you quickly and that everything is now working perfectly.
Thank you as well for your kind words about Casou. Our whole team genuinely cares about making sure every customer has a great experience, so it means a lot to know you felt well taken care of.
We really appreciate your trust, your patience, and your recommendation. Support like yours inspires us to keep improving both our products and our customer service every single day.
We hope you and your dog enjoy many safe and happy adventures together! And if you ever need anything or have suggestions for us, we’re always just a message away.
Thank you again for being part of the Aorkuler family!
— The Aorkuler Team
Very good and reliable tracker
Very good and reliable tracker. Easy to use and accurate, especially the distance. We live in the middle of a forest in a valley and units that need cellular connection do not work here. The GPS only units for hunting dogs are bulky and expensive, so the Aorkuler unit is perfect, as it has a small-ish tracker unit for on the dog that is easy to take on and off for charging. Very happy with the product and customer service of the Aorkuler team.
1 luglio 2026
Non scritta su invito
Risposta di Aorkuler
Hi Marco,
Thank you so much for taking the time to leave us such a wonderful review!
It means a lot to hear that Aorkuler is working well for you, especially in the kind of environment it was designed for. Living in a forested valley with little or no cellular coverage is exactly the type of situation where we hope our tracker can make a real difference.
We’re also really happy to hear that you like the size of the tracker and that it’s easy to use and recharge. We put a lot of thought into making it practical for everyday adventures with our dogs.
Thank you for trusting Aorkuler and for your kind words about our customer service. Your support truly means a lot to our whole team.
We hope you and your dog enjoy many more safe adventures together! And if you ever have any questions, suggestions, or need help with anything, we’re always here for you.
— The Aorkuler Team
I love my gps tracker
I love my gps tracker! My 6mo old husky puppies went off on an adventure and I was able to track them and get them back safely. Best investment ever. Dual tracker is a godsend. THANK YOU!!
30 giugno 2026
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Risposta di Aorkuler
Hi Kim,
Thank you so much for sharing your experience and for your kind words!
We’re so relieved your two husky puppies made it home safe. We can only imagine how stressful that must have been, and it means the world to us to know that Aorkuler helped you find them when it mattered most.
Hearing you call the Dual Tracker a “godsend” and your “best investment ever” truly makes our day. That’s exactly why we built Aorkuler—to give dog owners more confidence and peace of mind when their dogs are out exploring.
We hope you and your adventurous pups enjoy many more fun (and a little less adventurous 😊) outings together! If you ever have any questions, suggestions, or need help with anything, we’re always here for you.
Thank you again for being part of the Aorkuler family!
— The Aorkuler Team
Wow what an impressive customer service…
Wow what an impressive customer service experience i had. I had originally bought one tracker with the controller. I liked the product so much I wanted another tracker. I bought a separate tracker from them. Unfortunately, I had trouble pairing the second tracker. I contacted Customer Service, they sent me detailed instructions. I still had issues pairing. They immediately sent me a new controller and 2 trackers, paired. It works great. They were clear and fast. I would HIGHLY recommend buying from this company.
30 giugno 2026
Non scritta su invito
Risposta di Aorkuler
Hi David,
Thank you so much for your kind words and for taking the time to share your experience!
We’re really happy to hear you’re enjoying your Aorkuler system. It means a lot to us that you came back to purchase a second tracker, and we’re glad we could get everything working properly for you.
We truly appreciate your trust and your recommendation. Support from customers like you motivates our whole team to keep improving our products and service.
We hope you continue to enjoy many great adventures with your dogs! And if you ever have any questions, suggestions, or need a hand with anything, please don’t hesitate to reach out. We’d love to hear from you.
Thanks again for being part of the Aorkuler family!
— The Aorkuler Team
We have an Australian kelpie
We have an Australian kelpie, who is a great trail dog, but he does wander and occasionally spends time with some found bones! We hike him off leash in the national forest, just across the highway from us here in Placitas NM. We are in the high desert. Trees are piñon pine and juniper, so not too tall. But we are in the foothills and there are arroyos and ups and downs, so we were worried about whether this tracker would work. We had used another tracker that we had to pay for monthly, and truthfully, it never worked here. I take it back, it worked once when we found him in a neighbor's garage. I wish we had found this company years ago because it works beautifully. We can always find him using the handheld device. He goes up and down the hills, so if there's any hesitation in finding him, it clears up in seconds. But really, it has just been so cool to have and it's easy to read and holds a charge well. I no longer worry that my husband will lose the dog and I will have to call a lawyer. This is an awesome product for our location. Our only, and it's a tiny thing, is that the little holder for the dog tag broke, but the company replaces these at no charge.
1 maggio 2026
Non scritta su invito
Risposta di Aorkuler
Hi Nancy,
Thank you so much for sharing your experience! Reading stories like yours is exactly why we built Aorkuler.
It means a lot to hear that Aorkuler is giving you the confidence to let your Kelpie enjoy the freedom of exploring the trails around Placitas while still knowing you can always find him. We designed our tracker specifically for places where cellular trackers often struggle—mountains, forests, and remote areas—so it’s incredibly rewarding to know it’s performing well in your high-desert terrain.
We’re also glad the replacement tag holder solved the only issue you experienced. If you ever need any replacement parts or have suggestions for future improvements, please don’t hesitate to reach out—we’re always listening.
Thank you again for your trust and support. We hope you and your adventurous Kelpie enjoy many more safe hikes together!
— The Aorkuler Team
Device is good, customer service is great
The device is good if you only use it to determine how far away the dog is ... The directionality does NOT work... But if you're getting closer you're going toward it regardless. But when the tracker stopped working after a few months the company did a lot of troubleshooting with me and eventually replaced the tracker for me free of charge. Very friendly and very helpful.
1 giugno 2026
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Risposta di Aorkuler
Hi Alicia,
Thank you so much for your detailed feedback — we truly appreciate you taking the time to share your experience.
We’re really glad to hear that the distance tracking has been helpful and that our support team was able to assist you and get everything working again. It means a lot to us that you felt supported throughout the process.
We also appreciate your thoughts on the tracking experience. Many customers find that combining distance changes with movement works best when locating their dog, especially in more complex outdoor environments. Your feedback is very valuable to us as we continue improving the overall tracking experience.
Thanks again for your support and for giving us the opportunity to make things right. If you ever need anything in the future, we’re always here to help.
Warm regards,
The Aorkuler Team
Blue water sailors
My Portuguese water dog and I are blue water sailors. We did an Atlantic circuit in the last 11 months, crossing the ocean twice and the Aorkuler tracker is now standard safety equipment on my dog’s life jacket. I never had to use the tracker in an emergency situation but I felt better seeing the blinking green light of the tracker in the cockpit at night when my furry friend wanted to spend the night watch with me. You need a plan if your friend falls overboard and locating him quickly is essential, thanks for your product and your good customer service.
15 giugno 2026
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Risposta di Aorkuler
Dear Jean,
It’s really great to hear from you again.
We still remember when you were getting ready for your Atlantic circuit and sharing your plans with us. Now hearing that you’ve completed the journey — two Atlantic crossings over 11 months — that’s honestly amazing. We’re really happy for you and your Portuguese Water Dog.
It also means a lot to us to hear that the Aorkuler tracker has been with you all the way, even mounted on your dog’s life jacket as part of your safety setup. Even though you never had to use it in an emergency, we’re really glad it gave you some extra peace of mind during night watches — that quiet blinking green light in the cockpit sounds like a small thing, but it’s exactly why we built it.
You’re absolutely right about having a proper man-overboard plan and how important quick location is. Thanks as well for trusting our product as part of your safety system out there.
Most of all, we’re just really glad you made it back safely and everything went well. And thank you for staying in touch over the past year — it really felt like we were following your journey with you from shore.
Wishing you calm seas and many more great adventures ahead.
The Aorkuler Team
A great bit of kit, just what I needed.
Purchased this tracker having previously having used a PitPat.
Whilst the PitPat was okay to use, where a mobile signal is available, we live in a fairly rural location, where the mobile signal is very intermittent.
Thankful we have had no issues once we swapped over the Aorkuler, so couldn't be more happier.
10 giugno 2026
Non scritta su invito
Risposta di Aorkuler
Hi Caroline,
Thanks so much for taking the time to share your experience!
We’re really happy to hear that Aorkuler is working well for you, especially in areas with patchy mobile signal. That’s exactly what we hoped for when designing it — reliable tracking no matter where your adventures take you.
It’s great to know the switch from PitPat has made life easier and given you peace of mind. Thanks again for your kind words — we really appreciate it, and we’re thrilled your tracker is helping keep your furry friend safe! 🐾
All the best,
The Aorkuler Team
No Cell Service Needed
First of all, love the product. Where we go outdoors, there is no cell service. Aorkuler GPS works great for us. One time, our Beagle was away from camp and when she returned, she had lost her collar. We were able to find her collar using the controller. It was caught on a branch of a fallen tree. It is accurate, brought us right to the collar. Also, customer service is great, Highly recommend this product.
5 giugno 2026
Non scritta su invito
Risposta di Aorkuler
Hi Tom,
Thanks a ton for sharing this — seriously, this made our day.
We’re really glad to hear the tracker is working well for you, especially in areas with no cell service. That’s exactly the kind of situation we designed Aorkuler for, so it’s awesome to know it’s doing its job out there.
And the story about your Beagle’s collar — wow. That must have been such a relief finding it stuck on that branch. Really happy the tracker could lead you right to it. Moments like that are exactly why we do what we do.
Also, thanks for the kind words about our customer support — I’ll make sure the team sees this too!
Appreciate you taking the time to share your experience, and give your Beagle a pat from us 🐶
All the best,
The Aorkuler Team
Ce GPS est parfait pour mes 2 chiens
Ce GPS est parfait pour mes 2 chiens ! Enfin une solution sans abonnement qui me permet de savoir où ils sont et d’être rassurée ! Le fonctionnement est très simple mais très efficace et ne dépend pas du réseau cellulaire . L’accroche au harnais ou collier est très pratique et solide , impossible de perdre le tracer ! (Ce qui m’est malheureusement déjà arrivé avec d’autres modèles avec des supports en silicone souple) .
Par ailleurs , le service client est extraordinaire : réponses ultra rapides et très qualitatives au moindre souci .
Je suis vraiment ravie d’avoir découvert ce produit et le conseille à tous ceux qui cherchent un moyen sûr et économique pour savoir où sont leurs chiens en temps réel !
Merci Aorkuler !
1 marzo 2026
Non scritta su invito
Risposta di Aorkuler
Un grand merci, Sandrine, pour votre message et pour votre confiance !
Nous sommes vraiment ravis que le produit vous plaise, et merci beaucoup de le recommander.
Chez Aorkuler, notre objectif a toujours été de proposer une solution fiable pour garder vos chiens en sécurité, même dans les zones sans réseau, et sans abonnement mensuel. Nous continuons à améliorer et faire évoluer nos produits pour offrir toujours plus de tranquillité aux propriétaires.
Nous espérons vous compter parmi nous encore longtemps et restons à votre écoute à tout moment.
— The Aorkuler Team
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