Do NOT order from HiDream. I placed an order in early February for cat recovery suits. The shipping window came and went with no communication. I reached out numerous times, through multiple contact m... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
First, it took about two months to get delivery, with some nonsensical holding messages/”updates” in between, ia promising compensation, which did not happen. Second, the bag PUHA SERIES FRONT CARRY P... Leggi di più
I have a 5-month-old Aussie and I got the medium harness, collar, and leash for when he's fully grown. The collar seems really well-made and I think it will be super comfy. I'm really impressed with R... Leggi di più
L'azienda ha risposto
Dieser stilvolle und bequeme Autositz ist ideal für sicheres Reisen. Im Inneren des Sitzes befindet sich eine Sicherheitsleine und der Autositz ist schön festund somit sehr bequem für den Hund (oder d... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Welcome to HiDREAM, where we're dedicated to enhancing the bond between pets and their owners through thoughtfully designed essentials. Our mission is simple yet profound: to create high-quality, functional, and fashionable pet products that cater to the needs of modern pet owners while reflecting their unique personalities. Whether it's a stylish leash, a cozy bed, or innovative grooming tools, each item is crafted with care to make the experience of being a pet owner easier and more enjoyable.
Informazioni di contatto
Ltd, 45 Hoi Yuen Road, Room 5003, Kwun Tong, Kowloon, 999077, HKSAR, Hong Kong
- +1 (626) 696 6470
- info@hidream.co
- hidream.co
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I requested for canceling order
I requested for canceling order, and didn’t get any response from last Tuesday.
Do NOT order from HiDream
Do NOT order from HiDream. I placed an order in early February for cat recovery suits. The shipping window came and went with no communication. I reached out numerous times, through multiple contact methods, about the status of my order and eventually to request a cancellation and refund. I received absolutely no response. What a scam.
I ordered a harness
I ordered a harness, but it never arrived. Noone responded to my email after I reached out to demand a full refund. No accountability. Very disappointed.
Good quality onesie recovery suit
My ordered items were delivered quickly and the onesie is perfect for my family cat who need her stomach covered after surgery. It fits around her legs with a velcro strap on the top. The cat found her own way to wear the suit.
The only issue was the lack of customer service, however I'm just glad the items arrived. Thank you, Hidream!
backpack
I just received the backpack. It is beautiful, spacious and resistant, as shown in the photos. Kenzo is a 6 kg cat and he looked comfortable. We just have to go for a walk
Very long delivery time, not keeping promises, bad customer service
First, it took about two months to get delivery, with some nonsensical holding messages/”updates” in between, ia promising compensation, which did not happen. Second, the bag PUHA SERIES FRONT CARRY PET CARRIER was displayed with a cushion which was not included. Was offered a small compensation which was not at all proportionate. Would have returned the item had it not been shipped across continents/without a smooth way to do so. Customer service appears unprofessional.
I have no way to reach you
I have no way to reach you, I multiple emailed you to stop the order that this day.
I Have not yet received the bag
I Have not yet received the bag. The delivery date has not been respected and have not yet had a solution so far.

Risposta di HiDREAM
I received the wrong print for the dog…
I received the wrong print for the dog harness I purchased and very displeased.

Risposta di HiDREAM
Erstaunlich
Ich liebe dieses Bett!! Wir hatten es schwer, ein hübsches, modernes, aber funktionelles Hundebett zu finden. Dieses hier wurde schnell geliefert und hat ein sehr schönes Material. Leicht zu montieren und waschbar.

Risposta di HiDREAM
I got a cheap collar from the store…
I got a cheap collar from the store before I adopted my dog, but I wanted something better and more custom for it. This collar looks amazing on it.

Risposta di HiDREAM
Great gear
I have a 5-month-old Aussie and I got the medium harness, collar, and leash for when he's fully grown. The collar seems really well-made and I think it will be super comfy. I'm really impressed with Ruffwear, the attachment rings are awesome. The harness and collar fit our needs perfectly, they're comfy for my dog and super durable!

Risposta di HiDREAM
These collars are so lightweight
These collars are so lightweight! They're perfect for my little dogs. I also love the separate piece specifically for tags.

Risposta di HiDREAM
Erstaunlicher Autositz!
Dieser stilvolle und bequeme Autositz ist ideal für sicheres Reisen. Im Inneren des Sitzes befindet sich eine Sicherheitsleine und der Autositz ist schön festund somit sehr bequem für den Hund (oder die Katze, unsere Katze liebt ihn auch!).

Risposta di HiDREAM
We love the Front Range Dog Collar
We love the Front Range Dog Collar! It's super easy to put on and take off. The leash attachments is strong but doesn't bother our puppy who has never worn a collar before. This collar made the transition so easy!

Risposta di HiDREAM
Great for travel!
I bought this carrier for travel in the car and weekend trips and it's perfect! My dog loves it.

Risposta di HiDREAM
Ideal für Reisen!
Ich habe diese Tasche hauptsächlich für Reisen im Auto, aber auch für Wochenendausflüge gekauft. Sie ist perfekt und mein Hund liebt sie.

Risposta di HiDREAM
Travel in style safely
We love this car seat bed! Our pup is often traveling sick, but this waterproof faux leather is very easy for quick cleanups. The soft padding is so comfy and he chills out instantly, which is a miracle for him. Plus, the storage pockets on the side are perfect for treats and poop bags!

Risposta di HiDREAM
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