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Valutata 5 stelle su 5

My mum left her phone and bank cards at her hotel in Turkey, Faith at lost and found was amazing at arranging the safe return of our belongings. Communication was exceptional, quick and helpful. Many... Leggi di più

Valutata 5 stelle su 5

Incredible company. I left my phone at Antalya airport through customs near the McDonalds. I called the airport and they were less than helpful. Eventually said they said it, but told me I needed a po... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

After thinking my iPad would not be recoverable from Istanbul Airport lost property having noted it missing on the UK bound aircraft l discovered this company. They handled its retrieval and shipment... Leggi di più

Valutata 5 stelle su 5

Whilst travelling back from a family visit in Cyprus, I left behind some personal and valuable items on the plane during my transfer from Antalya. When researching the best retrieval process, I thankf... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizio di assistenza per recupero crediti di modesta entità

Scritti dall'azienda

We help travelers recover belongings they have left behind at airports and hotels in Turkey. If you forgot your phone, laptop, tablet, camera, bag, documents, toys, clothing or other personal belongings during your trip, we can help arrange the collection and delivery of your items. Our lost and found service covers major tourist destinations and airports in Turkey, including Antalya and Istanbul. When your item has been found and is available for release, we can arrange pickup from the relevant hotel, airport lost property office or other designated location. We provide lost and found shipping services for hotel guests, tourists and travelers who have left Turkey and need their belongings sent abroad. Our service is designed to make the recovery process simple, with one point of contact from collection to shipping. Our services include airport lost and found pickup, hotel lost and found pickup, forgotten item recovery, international shipping, secure packaging and airport-hotel transfers in Antalya, Istanbul and other destinations across Turkey.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

95 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(95)

61 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

HONEST & ETHICAL

HONEST & ETHICAL - these would be the best two word to describe these guys.

My mom left her Apple Watch in Turkey and I found this company by a ChatGPT search.
They took care of everything and made sure the watch was shipped directly to my doorstep. They never made me feel like it was a monetary transaction and always kept a kind and friendly tone. Thank you guys so much!

10 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Amazing!

I had an absolutely exceptional experience with Fatih. From the very beginning, he took full responsibility for the entire process of getting my phone back. He managed the shipping on his own, handled all the complicated customs clearance steps, and guided me patiently through every detail.

What impressed me the most was his constant availability and responsiveness. Whenever I had a question or needed clarification, Fatih replied right away — never leaving me waiting or uncertain. He was always kind, professional, and reassuring, turning what could have been a stressful situation into something smooth and worry-free.

Thanks to his dedication and efficiency, everything went perfectly. I truly felt supported from start to finish, and I could see how much care he put into making sure I had the best possible experience.

Fatih is not only highly reliable and knowledgeable, but also genuinely committed to helping people. I am sincerely grateful for all his hard work, and I would recommend him without hesitation to anyone in need of trustworthy, top-quality assistance.

-Giuseppe

8 settembre 2025
Non scritta su invito
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Risposta di Lost and Found Shipping Service

Thank you so much, Giuseppe 🙏 Your kind words mean a lot. I’m really glad I could make the process smooth for you and that you felt supported throughout. It was a pleasure to help — safe travels and take care! 🌟

Valutata 5 stelle su 5

I left 2 jackets in Antalya Airport

I left 2 jackets in Antalya Airport. After confirming that they were in the lost and found office in the Airport. I contact lost and found shipping service.
They picked up my jackets the same day, packed them in a box and send via post.
I received the package two days from pick up.
The service I got was outstanding and they was in contact with me at every stage.
I will recommend this company to anyone that need the service to retrieve item the lost in Turkey.

15 agosto 2025
Non scritta su invito
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Risposta di Lost and Found Shipping Service

Thank you for sharing your experience! 🌟 We’re so happy we could reunite you with your jackets quickly and keep you updated along the way. Your recommendation means a lot to us — safe travels! ✈️

Valutata 5 stelle su 5

100 % reliable, very friendly and extremely fast!

Stellar experience, 100 % recommendation! The company provided me with excellent service. I lost a bag containing valuables at Antalya Airport, which had to be sent back to me in Germany. All relevant information was discussed with me in detail via WhatsApp, so that Fatih could collect my lost items from the Lost and Found office at the airport. He was absolutely reliable and quick. I got all my valuables back. They were very carefully packaged and arrived intact at my home in Germany just a few days after I contacted Antalya Lost and Found. I am more than satisfied and couldn't have imagined a better service. Thank you again!!

22 agosto 2025
Non scritta su invito
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Risposta di Lost and Found Shipping Service

We’re so happy your bag and those special, meaningful pieces of jewelry made it back safely and quickly. It was a pleasure assisting you, and your kind words really mean a lot. Wishing you smooth travels ahead!

Valutata 5 stelle su 5

I had some items left in Instanbul…

I had some items left in Instanbul airport despite numerous phone calls to Pegasus airlines and Istanbul airport ( I got absolutely no help from either of them or even a promised phone call back) I eventually came across lost and found shipping service and got in contact with Fatih. From the first phone call the efficiency and professionalism I got was absolutely excellent. Everything was sorted with in a few days. I now have my items at home delivered to my door in excellent condition I would highly recommend this company to any one and wish them continued success in there business

21 agosto 2025
Non scritta su invito
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Risposta di Lost and Found Shipping Service

Thank you so much for your kind words! 🙏 We’re really glad we could make the process smooth and get your items safely to your door. It was a pleasure helping you, and your recommendation means a lot. Wishing you all the best!

Valutata 5 stelle su 5

My daughter left her favorite Teddy at…

My daughter left her favorite Teddy at the Hotel, she was very sad. So we ask for Help here and everything was perfect. Top communication, great service and he trust us that we will pay after the package was back in Germany.

Thank you, my daughter is Happy again!

7 agosto 2025
Non scritta su invito
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Risposta di Lost and Found Shipping Service

We’re so happy your daughter got her Teddy back! 🧸 It was a pleasure helping, and we really appreciate your trust. Thank you for your kind words!

Valutata 5 stelle su 5

Absolutely superb service

Absolutely superb service! Excellent polite and humble…I left my iPad in Istanbul Airport and after many calls to many companies who would not help I got hold of Fatih.

He resolved and the iPad was back with me in the UK within 14 days and I was only asked to pay after it arrived!

Recommend highly!
Suki Singh

1 agosto 2025
Non scritta su invito
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Risposta di Lost and Found Shipping Service

Thank you so much, Suki! 🙏 We’re thrilled your iPad made it back safely and that the process was smooth for you. Your recommendation means a lot — we really appreciate it!

Valutata 5 stelle su 5

Thankyou Fatih!

Ik was mijn laptop vergeten in Antalya en bevond mij op het moment dat ik het besefte in Fetiye Ik heb contact gehad met Fatih hij heeft mij vertrouwen gewonnen door zijn identiteitskaart te delen en heeft mijn laptop opgehaald en naar mij toelaten bezorgen voor een schappelijke prijs.
Dit is allemaal binnen twee dagen geregeld
Heel erg bedankt en zeker een aanrader voor mensen die hun spullen zijn kwijtgeraakt .

19 agosto 2025
Non scritta su invito
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Risposta di Lost and Found Shipping Service

Thank you for your feedback! We’re glad everything was handled smoothly and that your laptop arrived safely. Your recommendation is much appreciated.

Valutata 5 stelle su 5

Amazing! extremely satisfied

one of my best customer service experiences ever. antalyalostandfound made what was a stressful process about as easy as it could possibly be. they made sure i communicated exactly the right information to the lost and found office, they moved the process along super quickly, and they monitored progress of my item every step of the way. and the price was exceedingly fair. less than a week after losing my item, i had it on my doorstep back home in the US. i could not recommend their services more highly.

12 agosto 2025
Non scritta su invito
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Risposta di Lost and Found Shipping Service

So glad your item is back with you! 🙌 Thanks for your trust and kind recommendation.

Valutata 5 stelle su 5

In excellent communication the whole…

In excellent communication the whole time. Very professional. So glad I found this company and will recommend them to everyone, seriously. Happily have my bag back after leaving it in instanbul airport!

20 giugno 2025
Non scritta su invito
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Risposta di Lost and Found Shipping Service

Thank you so much! 🌟 We’re thrilled your bag made it back safely and that the process was smooth for you, Nicole.
All the best!

Valutata 5 stelle su 5

Fast and reliable service for Irish Families lost switch

Fatih helped us communicate with lost and found at anatalya airport. He helped us follow the appropriate steps to retrieve our sons new nintendo switch and games. Instructions were clear and we were delighted withe return of our item without having to go to the airport ourselves

27 dicembre 2024
Non scritta su invito
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Risposta di Lost and Found Shipping Service

You are very nice and generous people. I appreciate your reviews.
Best regards, Fatih.

Valutata 5 stelle su 5

You can trust this company 💯! Great service!

I can attest that you can 💯 trust this company as I lost my keys at the airport in Antalya and Faith took care of everything, not only did he go look for the keys but he also found the best way for me to receive them in zurich Switzerland.
I’m very pleased with his professional service, I recommend anyone with similar issue to use his company.

27 novembre 2024
Non scritta su invito
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Risposta di Lost and Found Shipping Service

Fernando, It was a pleasure working with you, thanks to your open, polite, and direct communication style!
Best regards, Fatih.

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