Lost and Found Shipping Service Recensioni 

We lost a small bag at Istanbul airport and they were very reactive and responsive.
Amazing service, and top honesty.
Highly recommended if you had something lost in Istanbul airport

After leaving my tablet at Istanbul Airport and locating it through Lost & Found, I contacted Fatih. From the very beginning, he offered a very competitive price and guided me through every step to recover the device. It’s not an easy process, but thanks to his help, it was recovered in record time. Once he had it, he managed the shipping and kept me updated throughout the entire process. The delivery was slightly delayed due to Spanish Customs (nothing to do with Fatih), and he even tried to help speed up the process from his side. He was always available and extremely helpful. Don't look anywhere else; if you need help, go directly to him for price, service, and quality.

I lost my laptop at Istanbul airport and the airport authorities were not very helpful to help return my computer to me although they were able to find it relatively quickly, I would say. Fatih and his crew at istanbullostandfound.com were amazing throughout the process of filing the paperwork to retrieve it from customs, including the POA needed, and even have it translated in Turkish. They made the process very easy and remaining in constant communication with me throughout the process. I got in touch with them on a Sunday! They are really available 24/7. The cost to get the laptop back to me in the US was very reasonable. The initial quote remained firm and I even had the cost reduced because the initial quote was higher than what they had expected. They seem to be very honest. I am very pleased with their service and would not hesitate to recommend them very highly for their prompt and reliable service.

These guys are life savers!
I had left my laptop at one of the x-ray security checks at Istanbul Airport. The laptop was new and I had lots of data on it.
I contacted them, filled out some forms, and signed a Power of Attorney letter. These guys collected my laptop from the Lost and Found department of the airport and sent it to my address in Canada. UNBELIEVABLE!
I owe them BIG TIME!
Mehdi

The communication is smooth and the shipping arrangement is fast and reasonable.

Fatih was very helpful and professional from start to finish. He helped me every step of the way with the paperwork needed after losing my phone in Istanbul airport.
Would highly recommend, I got the phone back very quickly in perfect packaging.
Pricing is very reasonable as well, considering the alternative is to fly back to retrieve the phone.

I had left 3 jackets behind in Istanbul international airport. Major courier companies wouldn’t bother because of the paper work BUT FATIH STEPPED UP! Nothing was a hassle for him. As soon as the paperwork was sent to him his team went to collect and the same day the jackets were sent over to us. I couldn’t recommend him more. He’s clear, fair, and fast. Thank you Fatih!

I lost my rucksack on the aeroplane in October. It contained everything important, from my wallet to my iPad, etc. Thanks to Fatih and his efforts, I got it back on the same day. The service was fantastic! I would use it again.

They made the process incredibly easy with impeccable communication via WhatsApp, clear and upfront pricing, and high trust. Would highly recommend for navigating the lost item return process with ease!

Exceptional, trustworthy service – reunited us with our lost bag

Our bag was left behind at the security checkpoint in Istanbul Airport, and we were already back home when we realized it. We asked Lost and Found Shipping Service to help, and they did an outstanding job from start to finish.

They located our bag, carefully checked all of our belongings, and even sent photos before shipping to make sure everything was intact. The package was sent out very quickly and arrived in perfect condition. Throughout the whole process they were professional, reliable, and reassuring.

We are truly grateful for their excellent service and responsible attitude. Highly recommended!

I recently lost my briefcase while traveling through Turkey, and I’m incredibly grateful for how quickly and professionally everything was handled. The Lost & Found team in Turkey located my suitcase and made the entire process smooth from start to finish.

A special thank you to Fatih and Büşra for their fast communication, helpful guidance, and dedication. I received my package much quicker than expected, and everything inside was perfectly intact.

Thank you again to the entire Lost & Found Turkey team — your service is exceptional, and I truly appreciate your help!

So stelle ich mir Service vor. Wer sein Gepäck am Flughafen vergisst, sollte diese Firma wählen. Man wird von Anfang an begleitet und wird über alle Vorgänge informiert.
Diese Firma macht einen großartigen Job. Vielen Dank!

I found this company through a Google search after doing the unthinkable—losing not one, but two phones in the Istanbul airport. I emailed 17 different couriers, and Fatih was the first to respond. It was immediately clear he was the right person for the job.

I had a ton of questions and concerns, and Fatih answered every one of them quickly and clearly. The process for retrieving items from the airport’s Lost and Found is incredibly tedious, confusing, and slow, but Fatih guided me through every step and made it as simple as possible. At one point there was even an unexpected issue with the office that required an extra trip, and they handled it right away.

At my request, they added insurance before shipping, and the package arrived in Texas unbelievably fast—just three or four days.

I’m so grateful I found them. I genuinely thought those phones were gone forever! Highly recommend.

I was unfortunate enough to leave my son’s backpack at Antalya airport but soon as I contacted Fatih, he was quick to communicate and incredibly reassuring and knowledgeable on what steps to take - kept me updated every step of the way. 100% recommended!!

I cannot recommend Fatih highly enough. After losing my glasses on a flight to Istanbul, the airport confirmed they had them but couldn’t send them to me. Fatih stepped in and provided the most efficient, reassuring and professional service imaginable. He collected my glasses from Istanbul Airport Lost & Found and shipped them to London with incredible speed, I have them back in record time!

Throughout the process he communicated clearly, handled everything with care, and turned a stressful situation into a smooth, positive experience. I’m genuinely amazed and so grateful. If you ever need something retrieved and delivered from Istanbul Airport, Fatih is absolutely outstanding. 👏

Thank you so much Fatih for your amazing help, your professionalism and your patience throughout the whole process.
You handled everything perfectly from start to finish.

Really appreciate your work — you saved me. 🙏

If I ever lose anything again in Istanbul, I’ll come straight to you! 😄

Best service, very professional and went above and beyond to help me reconnect with my lost possession. All the other couriers were a headache and couldn’t help or support as much. Don’t hesitate and contact them if you are in trouble and lost your belongings In turkey. They are sooo professional and will do their best to accommodate your needs and get the best outcome for you. Highly recommend!!! Very easy to communicate with and 1000% you ll get what promised.

I had the great opportunity to work with Fatih from the Lost and Found Shipping Service, and I cannot recommend him and his team highly enough.

Here’s the background. I accidentally left my phone on a Turkish Airlines flight during a layover in Istanbul on my way from New York to Saudi Arabia. The phone was located by Lost and Found, but retrieving it turned out to be far more complicated than I expected. Despite having my credit cards, driver’s license with photo ID, and even photos of the phone with its very distinctive case, I was told I needed a notarized power of attorney to authorize pickup.

Thankfully, I found the Lost and Found shipping service online, which had excellent reviews. I reached out and was connected with Fatih, who spoke perfect English (a huge help, since most other couriers we contacted did not). He guided me through the entire process with incredible patience and professionalism — countless calls and text messages back and forth to make sure every document was done correctly.

It was not a simple process. I had to visit the Turkish consulate in Saudi Arabia to get the power of attorney notarized, and Fatih stayed in touch every step of the way to ensure all the details were right. Once everything was approved, his team picked up the phone the same day, sent photos for confirmation, and shipped it promptly.

The service was absolutely worth every penny. I’m so grateful for Fatih’s help and the professionalism of the entire team. Five stars all the way.

Great service my son lost his passport and they took him
To get it I totally recommend this service