Anna Furniture  Recensioni 

Very good quality and really quick delivery

Ordered a sofa on July 30th with a stated delivery time frame of 2-6 weeks. Chased for an update on the expected delivery on week four was told to wait two weeks. 12th September: week six, I.e. the week of the seller's stated maximum delivery time, the seller confirmed they received the sofa and it would be delivered that week. Was waiting all the way down until 19th September when I have had to leave for a few days. Got the message that the sofa would be delivered tomorrow. Asked to rearrange for a six days and got a response it would be delivered within 15 working days (if not delayed again I assume!) So it would be at least 10 weeks for the damn sofa to be delivered and not "2-6" weeks stated by the seller. I'm expecting guests in two weeks so 15 working days, I.e. three weeks doesn't work at all. I'm extremely glad I chose to pay cash upon the receipt of the item as not even sure I'd be able to return the money if I paid upfront. Dodgy company. I wish I turned to Ikea straight away and avoided all this stress as I would get a product of a guaranteed quality within the guaranteed time frame with the delivery likely not to exceed a week. Avoid Anna Funiture at all costs if you expect to use an item in the next few months. And if you do place an order with them do chose a payment upon the delivery option as those people can't be trusted whatsoever.
9th October: Got a call from a non-polish director desperately asking to remove the review and blaming the staff for the poor service, making excuses. I was offered a discount for the next order and assured of the quality of the delivery and the item. Changing the rating of the review for 3 stars for the desperation of the person that called me. The opinion about the company is still somewhat negative.

Absolutely agree with the last review. My sofa bed was delivered incomplete, totally different colour as ordered. Still waiting for the sides of the sofa. No response to my questions. Totally my messages ignored. Zero contact with the company. No recommend at all.

They don't even deserve one star. We received a message that the delivery is to be on Saturday and the driver will call 30 minutes before. unfortunately there was no phone, nor was there any delivery. zero contact - we do not know what is happening with our sofa. Is it so hard to call to say sorry we won't get you today. I am very disappointed with the attitude of this salesman how he treats the customer. EDIT : October 6th... I was asked to provide details to verify that my opinion is true. If it wasn't true, I wouldn't be bothering with it.

They have bad delivery policy, replied within chat "working" hours and they said due to late response it won't be delivered today.

Łatwy, szybki kontakt . Możliwość płatności przy odbiorze. Sofa dobrej jakości , bardzo łatwa w montażu.

Easy, fast contact. Possibility of payment upon receipt. Good quality sofa, very easy to assemble.

I recently purchased the Universal Corner Sofa Bed Texas from Anna Furniture, and I'm extremely satisfied with the entire experience. The range of payment options, including 0% Klarna payments, made it easy to fit the purchase into my budget. Communication was excellent throughout, with prompt and friendly responses via phone, email, and WhatsApp. The delivery staff were professional and courteous, making the process smooth and stress-free. Assembly was a breeze, and the sofa bed itself is both stylish and comfortable. Highly recommend Anna Furniture for quality products and outstanding service!

Zlozylam zamowienie 8 tyg.temu i jak do tej pory nie mam mebli.Totalnie nie polecam tego sklepu.

Quick delivery! And product is very nice and comfirtable

Recieved our alexa u shaped sofa bed, and we are extremely happy with our purchase, delivery was great and quick, everything was there and easy to assemble and the best part is that it looked exactly how it did in the pictures provided online. We would definitely purchase from this company again in the future hence the 5 stars given. Love it

Quality of sofa bed very good, I am happy with purchased item. Delivery first class :) highly recommended seller.

Super sofa, my son is happy with the new bed, he sleeps comfortably. Fast delivery. Thank you very much and I recommend

I bought sofa from Anna furniture. Sofa looks amazing, good quality, easy to assemble, one strong person can do it. Came less than 10 days from the date when I ordered. I received message day before delivery and call 30min before arrival.
Good price for good quality. Thank you

I’m so disappointed.I ordered sofa bed over 6 weeks ago,which should be delivered up to 10 days.After 4 weeks they said been send to me ,but still didn’t.They stop answering my messages,so after 6 weeks I asked for my money back .The company cancelled my order .Only one good think I got money back .i will do not recommend.

The sofa was a very good quality. Fir that price you'd expect some flimsy and cheap materials used but it was very sturdy and nice finished. I had to wait 3 weeks for the delivery but on the day, they did arrive on time and for just £30 they delivered it to the 2nd floor. It was easy to assemble. Lots of storage space.

Meble przyszły popsute, zawiasy wogóle nie pasowały, bok sofy nie da się połączyć z sofą, kolor inny niż na zdjęciach, materiał też inny, szwy w innym miejscu.
Firma nie reaguje na reklamacje, zero komunikacji.

I highly recommend Anna furniture and fast delivery, we received our sofa bed and we love it, it's just like in the photo. The delivery people are very nice and the assembly is super quick and it's great to have assembled it ourselves.

Yes, thanks. she's the one I wanted. to have in the living room.

I have ordered the sofa from them on the 20th of July, today is the 10th of August and sofa still hasn't arrived. The customer service with them is awful they just ignore your messages. Totally waste of time!

Update: sofa arrived, is very comfortable, beautiful. Easy to assemble. Drivers were very helpful. about communication is very poorly. So for sofa bed is 5stars , for communication just 1. About transport, driver called 45mins before delivery. I'm not sure if they will inform few days before, because they didn't write to me with transport day proposal. I can recommend sofa bed but with a lot patience.