Anna Furniture  Recensioni 

Order placed on 2nd January, this seller did not provide any updates. So on 13th January I requested an update on my order and then on 16th January they simply cancelled and refunded my order without providing a refund. AVOID - CUSTOMER SERVICES IS NON EXISTENT ITS LIKE ONE WOMEN RUNNING THE BUSINESS WHO CANNOT COMMUNICATE

Bardzo szybka dostawa kanapa super jestem bardzo zadowolona kontakt z obsługą klienta także bez zarzutu polecam annafurniture

The couch is very sturdy and comfortable. I'm very satisfied and it isn't hard to build.i would recommend.

With company,, Polskie Meble Anna Furniture" everything went wrong from the start.
And yet we ordered a sofa, which was delivered quite quickly.
But... this is a sofa breed, i.e. the material seems to be good, but there is no mechanism that would raise the back when you need to fold the sofa.
You have to use considerable physical force to finally assemble the sofa.
And also...
after about an hour the seat starts to move forward, and a gap forms.
And you have to move the sofa.

If there was an option to give 0 stars I would. The lack of communication is outrageous I was told the delivery of my order would be up to 6 weeks and it ended up being delayed for almost 12 weeks now, with me still chasing until the very last moment if the sofa was going to be delivered. You try to call the line and the voicemail will drop in and regardless of how many times you text on whatsapp they might think of replying back after a week. Very unprofessional and it has been a very bad experience so far. They really need to work on their customer service, I would never order from them again!! Still have not received my order

Please do not order from this company. Their communication is shocking and feels like an incompetent person is running this business. The delivery of the item was just as headache inducing as the process of returning it... Stay away.

Nie polecam tej firmy nie odpowiadaja na wiadomosci i telefony wysylaja buble zamiast zamowionego towaru i nie trzymaja sie dat dostawy ta firma to jakas masakra TRZYMAJCIE SIE OD NIEJ Z DALEKA NIE POLECAM WRECZ ODRADZAM

I advise you to stay away from this seller, the workmanship of the sofa is a joke, the upholstery is poorly made, the wood used for the construction is unsanded construction wood, I asked the seller for a warranty card, I got it in pdf format but a blank sheet of paper without the manufacturer and signatures! I honestly do not recommend this seller.

Very difficult contact with the company. They ignore the customer, do not reply to messages. I bought a bed with fast delivery. The website said delivery within 10 business days. After 10 days (business days) I write a query to the company, no response. I try to call, no one answers, I get an automatic message. He replies that 10 days have passed and the bed is still not there and my opinion will be adequate to the company's behavior. Only after several of my text messages was the answer given to me that the bed will be delivered by 6.11.2024. The day before I receive a message that the bed will be delivered on 05.11. And in the text message the question is whether the postal code is correct. He replies that yes. Then I receive a return message that my sofa will be delivered on 07.11 and that the courier will call 30 minutes earlier. And he called 15 minutes earlier. The company is really not worth recommending. They make fun of the customer, they are incompetent and not reliable. The bed also leaves much to be desired, not worth the money. I will never order anything from this company again. Please stay away.

Fast delivery, excellent contact with the seller, very well packed shipment, goods consistent with the description. I highly recommend.

I bought a corner sofa and coffee table, the quality is very good, the delivery is also good, the sofa is very easy to assemble, I recommend it Anna furniture.

I order new sofa and wait 6 week . received msg 2 days before delivery whitch Day and time comes.The sofa is amazing quality,perfect material (I have dog so material is best for me)sofabed is comfortable.I am 100%happy

Very nice sofa, quick delivery and good communication. Thank you

Very good service

Very fast delivery get my sofa and kids beds in 4 weeks. Sofa bed is very comfortable easy to do like Lego blocks 😁

I purchased two sofa beds, I received them in two weeks . Happy with them as they look exactly the same as the picture and correct measurements. Happy with the communication with the seller I was kept in the loop of the process. Contacted one day before delivery and received a call 30 min before delivery to make sure I was there. Happy costumer.

Great experience with Anna Furniture, good quality product, speedy delivery, and very good communication. Highly recommend!

Good communication, delivery before I was expecting. Sofa beautiful, nice and soft. Thank you

I’m very happy with my order, deliver on time