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Scopri cosa dicono le persone

Valutata 5 stelle su 5

More first class service from ALS. Booked my second car in for underside anti corrosion treatment (Lanoguard) and MOT. the treatment was advised by Stuart and should keep any corrosion at bay. MOT pas... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

What an amazing group of people these people are. We firstly visited a week before we brought our car from them but sadly the car was already reserved by somebody else who was on route to l... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I recently purchased a used car from ALS, having agreed my initial deal, I was pleasantly surprised when I had a call from Jonathan, the salesman advising me he could offer me a better deal. Apart fr... Leggi di più

Valutata 5 stelle su 5

I bought a used car from ALS Autos just over a year ago now and have subsequently returned to have both an MOT and full service from ALS Autos. All excellent experiences and so I would highly recommen... Leggi di più

Dettagli dell'azienda

  1. Rivenditore di auto
  2. Carrozzeria
  3. Servizio auto

Informazioni fornite da varie fonti esterne

Used Cars In Ely, Cambridgeshire. ALS Autos also specialise in UK wide vehicle delivery services, car finance deals, used car warranties, driveaway insurance with Aviva, used car sourcing and vehicle part exchange in Ely, Cambridgeshire


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

26 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

What an amazing group of people…

What an amazing group of people these people are.
We firstly visited a week before we brought our car from them but sadly the car was already reserved by somebody else who was on route to look at the car. The wife had fell in love with it at first sight and they allowed us to just sit in it to see if she could get in and out of the car due to her illness.
Sadly it looked like the car was sold and after a 2 hour wait we left, she left her contact number and hadn't wrote it down correctly.
The sale fell through and the company tried to contact us to take another look and test drive the car but due to her error they eventually tracked her down by Facebook and contacted her.
The car is amazing and just what she wanted the sale went through smoothly and everything from the test drive to doing the paper work and the payment was handled in an unhurried way.
All of the members of staff are genuine and will go out of their way to ensure you have a good experience buying from them.
Their forecourt is full of well prepared vehicles with many types on offer from electric to petrol and diesel manual and autos.
When my car is due to be replaced they will be my first port of call, may thanks to you all for a pleasurable experience and a very nice car that was reasonably priced.
Many thanks Andy n Dee

7 febbraio 2025
Non scritta su invito
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Risposta di ALS Autos Suzuki

Thanks for your informative and lovely review. It was a pleasure dealing with you both and we look forward to seeing you again when you are due a change.

Valutata 5 stelle su 5

More first class service from ALS

More first class service from ALS. Booked my second car in for underside anti corrosion treatment (Lanoguard) and MOT. the treatment was advised by Stuart and should keep any corrosion at bay. MOT passed and the work all completed in really good time. ALS went beyond with the underside works and even repainted a section at no extra charge. ALS look after both my cars - both bought from them, and it's always a pleasure to deal with them. Honest, friendly, polite and professional. Ive been a customer for over ten years!

27 gennaio 2025
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Risposta di ALS Autos Suzuki

Thanks for reviewing your latest visit, it’s always a pleasure seeing you and chatting cars, see you again soon.

Valutata 5 stelle su 5

Great experience! I strongly recommend them!

I strongly recommend A.L.S. Autos, I had a very positive experience from the beginning. I dealt with Stuart and he was very helpful and in particular honest throughout the sale. I initially went there to test drive a car and I ended up buying a cheaper car that suited my family better. He advised me impartially and he never tried to push me to buy the more expensive car. he was honest about the car and he did not try to hide anything. Stuart was interested in helping me find the right car, not the car they wanted to get rid of or that made them more money. I have not had a problem with the car yet but I am confident that if I ever have one they will do their best to fix it and as quickly as possible. If you live in Cambridge like me it is definitely worth the trip to Ely.

8 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Great all round customer service

I bought a used car from ALS Autos just over a year ago now and have subsequently returned to have both an MOT and full service from ALS Autos. All excellent experiences and so I would highly recommend them from initial purchase through to long-term maintenance.

4 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Best used car purchase ever!!

I recently purchased a used car from ALS, having agreed my initial deal, I was pleasantly surprised when I had a call from Jonathan, the salesman advising me he could offer me a better deal. Apart from this my whole experience with this car dealership has been second to none, because I travelled 130 Miles from my home in the Midlands, they even arranged overnight accommodation in the pub next door.
First class service. Thanks guys.

18 febbraio 2023
Non scritta su invito
Valutata 5 stelle su 5

Thank you, ALS Autos, for a totally satisfying buying experience!

I recently purchased a used Skoda Karoq from ALS Autos, my first for several years, hence my trepidation at the prospect. I need not have worried! The transaction was straightforward and stress-free. The car was superbly prepared for collection and the paperwork was processed efficiently. If my experience was anything to go by, you can buy from this dealer with total confidence that you will be treated fairly and professionally.

10 febbraio 2023
Non scritta su invito
Valutata 5 stelle su 5

Excellent service from the team

Excellent service from the team as always, very last minute MOT required, fitted in the next day, carried out the work needed and my daughter was able to drive away before 5pm that day. Excellent service from Stuart, Sarah and the team.

6 giugno 2022
Non scritta su invito
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Risposta di ALS Autos Suzuki

Thanks for your review, look forward to seeing you again soon.

Valutata 1 stelle su 5

Not returning again

I took my car in for a service and MOT. The car had been with the garage for a number of years, and I had a fairly good experience with them. However, this time, I ended up with a £1k parts list. I decided to get a second opinion as I couldn't understand how suddenly my low mileage car could end up with so much work to do. The second garage quoted me £120...clearly, I won't be going back to ALS Autos again.

19 dicembre 2020
Non scritta su invito
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Risposta di ALS Autos Suzuki

Thanks for reviewing your service. As a main Suzuki dealer we have to advise on any items that your car requires over the upcoming months, this is a requirement of our brand standards also. Having viewed the video health check of your car that was sent to you too these parts are failing in accordance with its age and mileage, had we not advised on the failing parts and you had a failure or accident where would we stand ! Just because the garage quoted less doesn't mean you are getting the correct level of care on your car. The quotation is given for your information and upto you accept or decline but atleast your aware of your cars health. We hope you have an understanding now and we are here should you wish to use us again.

Valutata 5 stelle su 5

Above and beyond always

Above and beyond always - we love ALS for their value and service - even after the sale they reminded be I have an insurance which meant I saved money when a warning light came on and my local garage wanted me to wait 10 days for a slot and then couldn't provide a car or time slot to check the fault.

19 luglio 2020
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Risposta di ALS Autos Suzuki

Thank you Elaine, we are so glad we could help out. We look forward to seeing you soon :)

Valutata 5 stelle su 5

Always happy to help Jonathan is good

Always happy to help Jonathan is good , I don't know your name lovely ,say hello to Sarah for me

12 novembre 2019
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Risposta di ALS Autos Suzuki

Sarah said hello back, look forward to seeing you next time. ps how is the toast :-)

Valutata 5 stelle su 5

I am very pleased with ALS Autos and…

I am very pleased with ALS Autos and the use of a standby car for three days was brilliant, with Jenny and myself not worrying how to get from place to place.
ALS has always been there for us and nothing is too much trouble, the Fitting staff, office staff, and the Bosses. What more could i say
THANK YOU ALL
Regards Jennifer & Patrick Kelly

12 novembre 2019
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Risposta di ALS Autos Suzuki

Thanks for the lovely review, its always a please to see you and hear about how your book writing is going. See you again soon.

Valutata 2 stelle su 5

Left car for M.O.T

Left car for M.O.T. and service. Telephoned at 3.30 and was told . M.O.T. fine but not serviced yet as they had emergencies in. Car was left from 8.30 in the morning...Service consisted of mainly oil change.Road test was not carried out. Extremely expensive for work carried out and will not be returning.This is not the first time this has happened.

6 novembre 2019
Non scritta su invito
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Risposta di ALS Autos Suzuki

Thanks for letting us know of the issue you had with the service department, we unfortunately had two technicians call in sick on the day of your service therefore we may have been delayed for which we apologize. I will ensure this does not happen again and i hope you will return to give us the opportunity to show this was not normal for A.L.S Autos.

Valutata 5 stelle su 5

Car service and fitting mudflaps to our…

Car service and fitting mudflaps to our car was carried out very professionally and timely. Thank you for collecting and delivering our car back on that day.

6 novembre 2019
Non scritta su invito
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Risposta di ALS Autos Suzuki

Thanks for reviewing the service you received form us, we look forward to seeing you again in the future.

Valutata 5 stelle su 5

I have used ALS to service my Skoda for…

I have used ALS to service my Skoda for the last 3 years. The fact that I make a 50 mile round trip to use this garage says every thing about them.

6 novembre 2019
Non scritta su invito
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Risposta di ALS Autos Suzuki

Thanks for taking the time to review the service you receive from us and we are very grateful for the distance you travel to have your car maintained by us.

Valutata 5 stelle su 5

Best dealer I've ever dealt with.

I honestly can't fault this garage in any shape of form, there's nothing more I can say than that.

6 novembre 2019
Non scritta su invito
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Risposta di ALS Autos Suzuki

Thanks Mike for the lovely review its always a pleasure to see you both and were grateful for travelling such a distance to come to us for service.

Valutata 5 stelle su 5

Top service at ALS Autos.

As always excellent service at ALS Autos. Really caring staff, and reliable engineers who always do a great job.

5 novembre 2019
Non scritta su invito
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Risposta di ALS Autos Suzuki

Thanks for your comments we look forward to seeing you again soon

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