Alessa Clothing  Recensioni 

131
TrustScore 4 su 5

4,1

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Valutata 5 stelle su 5

The quality of the coats is amazing, and the designs are very unique, stylish, and comfortable to wear. The only thing that could be improved is the delivery service, as my order took much longer than... Leggi di più

Valutata 2 stelle su 5

Niestety nie mogę polecić odzieży z tego sklepu. Mimo że zamówienie dotarło dość szybko, jakość materiałów, wykonania oraz użytych dodatków pozostawia wiele do życzenia. W moim przypadku jeden z... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Alessa is truly one of the most wonderful brands you could purchase from. Their delivery is always very quick, and I have most certainly never been disappointed with any purchases I have made. I can... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I’m absolutly in love with my Alessa coat! The quality is amazing and it looks even more beautiful in real life. It feels so elegant, timeless and luxurious and I’ve already received so many complimen... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di abbigliamento donna

Scritti dall'azienda

Welcome to Alessa, your exclusive destination for luxury clothing that unites feeling and style in a unique way. We are passionate about offering women around the world the best in loungewear and bringing a sense of relaxation to our garments. Alessa was founded with a simple vision: to create clothes that make women feel confident, beautiful and comfortable.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

131 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
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4,1

Tutte le recensioni

(131)

77 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

The quality of the coats is amazing

The quality of the coats is amazing, and the designs are very unique, stylish, and comfortable to wear. The only thing that could be improved is the delivery service, as my order took much longer than expected to arrive. The packaging could also be improved to make the overall experience even better.

30 novembre 2025
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Valutata 5 stelle su 5

beautiful clothing!

beautiful clothing!, and customer services is excellent I had a question and I got an email beck with in 10 minutes with as sooo helpful.

25 agosto 2026
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Valutata 5 stelle su 5

Dream Coat

First of all I’ve been searching for a coat like this for ages. And when I was scrolling on TikTok and literally found the exact jacket I was like I need to get this rn and mind you it was like 2 in the morning! But I’m so excited to meet my new jacket and I can’t wait to shop more.

31 agosto 2026
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Risposta di Alessa Clothing

Thank you so much for this, it truly made our day! We're so happy TikTok led you to us and that you found the exact coat you'd been searching for. 🤎 We can't wait for you to meet your new jacket, and to welcome you back whenever you'd like to shop more.

Valutata 4 stelle su 5

Gått en uke uten noe oppdatering på…

Gått en uke uten noe oppdatering på pakken, men kundeservice var bra når jeg tok kontakt og de sa alt var under kontroll

31 agosto 2026
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Risposta di Alessa Clothing

Tusen takk for at du delte dette! Så fint å høre at kundeservice kunne hjelpe deg og at alt var under kontroll da du tok kontakt. Vi beklager at det gikk en uke uten oppdatering på pakken, det tar vi med oss for å bli enda bedre på å holde deg informert underveis. Skulle du lure på noe som helst, er vi alltid her for deg. 🤎

Valutata 5 stelle su 5

Trustworthy

Great customer service when I enquired about an item. Item arrived quickly and is great quality!

31 agosto 2026
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Risposta di Alessa Clothing

Thank you so much for your kind words! We're so glad our team could help and that your item arrived quickly and in great quality. 🤎 It means a lot to know you'd trust Alessa, and we're always here whenever you need us.

Valutata 5 stelle su 5

The fur jacket I brought was amazing…

The fur jacket I brought was amazing quality, unlike other jackets you buy these days. It definitely keeps you warm in winter doesn’t allow you to smell if you sweat I will definitely be buying again, I love the different varieties of jackets you guys have got.

28 febbraio 2026
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Risposta di Alessa Clothing

Thank you so much for this wonderful review! We're so happy to hear the fur jacket has been amazing quality and keeps you warm all winter. 🤎 It means the world to us that you'll be buying again, and we can't wait for you to discover even more of the jackets we have.

Valutata 5 stelle su 5

I love my sweater and it came quicky…

I love my sweater and it came quicky aswell!!! So good!

29 marzo 2026
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Risposta di Alessa Clothing

Thank you so much! We're so happy you love your sweater and that it arrived quickly. 🤎 Enjoy every moment in it, and we'd love to welcome you back soon.

Valutata 5 stelle su 5

Amazing quality items

Amazing quality items

27 agosto 2026
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Risposta di Alessa Clothing

Thank you so much! We're so glad you're loving the quality of your pieces. 🤎 It truly means a lot to us, and we'd love to welcome you back again soon.

Valutata 1 stelle su 5

Just poor service

Just poor service, late response leading to me missing my return slot, out of their failt

6 agosto 2026
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Risposta di Alessa Clothing

We're truly sorry to hear about this, and we completely understand your frustration with the delayed response and the missed return slot. This is not the experience we ever want you to have. Please reach out to us at hello@alessa.se or via WhatsApp on our contact page at https://alessa.se/pages/contact with your order number, and we'll personally look into your return and make this right for you.

Valutata 5 stelle su 5

I've bought few items from here and…

I've bought few items from here and every piece I've really liked. Good quality and nice design.

14 luglio 2026
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Risposta di Alessa Clothing

Thank you so much! We're so happy to hear you've really liked every piece, and that the quality and design hit the mark for you. 🤎 We'd love to welcome you back again soon.

Valutata 5 stelle su 5

I really love the fur coat

I really love the fur coat, actually i thought it’s cheap, usually for coats (genuine fur) costs a lot more, with their discount it was a great surprise, but i still thought i will receive something completely different from the picture. I was so happy when i received it, better than the picture, i’m in love!

6 agosto 2026
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Risposta di Alessa Clothing

Thank you so much, this truly made our day to read! We're so glad the coat turned out even better than the picture and felt like such a lovely surprise. 🤎 Welcome to the Alessa family, and we can't wait for you to enjoy every moment in it.

Valutata 5 stelle su 5

Obsessed😍

The cost I purchased from Alyssa has received the most compliments. I definitely will be repurchasing. The quality is amazing!!!

26 agosto 2026
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Risposta di Alessa Clothing

Seeing "obsessed" as your title is the best compliment we could ask for! We're so glad your coat keeps drawing compliments, and that you already know you'll be back for more. Thank you for the love, it means the world to us. 🤎

Valutata 5 stelle su 5

Alessa is truly one of the best brands…

Alessa is truly one of the most wonderful brands you could purchase from.
Their delivery is always very quick, and I have most certainly never been disappointed with any purchases I have made. I can 100% recommend Alessa- anyone who purchases from them will not be disappointed 🤍
Lia xx

5 agosto 2026
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Risposta di Alessa Clothing

Lia, this is such a beautiful thing to read, thank you! Knowing our delivery has always been quick and that every piece has lived up to your expectations means the world to us. We're so grateful for your recommendation and for having you with us. 🤎 xx

Valutata 5 stelle su 5

Älskar o rekommenderar

I love everything

26 agosto 2026
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Risposta di Alessa Clothing

Vad glada vi blir av detta, tusen tack Nadine! Att du älskar allt och vill rekommendera oss vidare betyder så otroligt mycket för oss. Vi ser fram emot att få skämma bort dig igen. 🤎

Valutata 5 stelle su 5

Bra kvalitet

Jag blev faktiskt positivt överraskad av jackan. Materialet känns riktigt bra, kvaliteten är hög och den sitter precis som jag hade hoppats. Jag gillar dessutom att den är gjord av organiskt/naturmaterial.
Men när jag fick hem den kom en ganska oväntad överraskning – jag hittade en larv i jackan. 😅 Jag förstår att naturmaterial kan innebära en viss risk för insekter och att det kanske inte är något som företaget medvetet har orsakat, men det var ändå väldigt överraskande att hitta en larv i en helt ny jacka.
Bortsett från den upplevelsen är jag väldigt nöjd med själva jackan och kvaliteten. Förhoppningsvis var detta bara en engångshändelse, för jackan i sig känns verkligen som en produkt av hög kvalitet.

25 agosto 2026
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Risposta di Alessa Clothing

Tack så mycket för dina fina ord om jackan och kvaliteten, Livi! Så roligt att den lever upp till dina förväntningar. Samtidigt är vi verkligen ledsna för överraskningen med larven, det ska så klart inte hända. Eftersom våra plagg är gjorda i naturmaterial kan det i mycket sällsynta fall inträffa, men vi vill gärna göra det rätt för dig. Hör av dig till oss på hello@alessa.se eller via WhatsApp på vår kontaktsida https://alessa.se/pages/contact så tar vi hand om dig. 🤎

Valutata 2 stelle su 5

Niestety nie mogę polecić odzieży z…

Niestety nie mogę polecić odzieży z tego sklepu. Mimo że zamówienie dotarło dość szybko, jakość materiałów, wykonania oraz użytych dodatków pozostawia wiele do życzenia.

W moim przypadku jeden z zakupionych wyrobów dodatkowo okazał się wadliwy - problem dotyczy elementu wykończenia. Skontaktowałam się ze sklepem w tej sprawie, jednak niestety nie otrzymałam żadnej odpowiedzi ani propozycji rozwiązania problemu.

Przy tej cenie oczekiwałam zdecydowanie lepszej jakości ubrań oraz odpowiedniej obsługi posprzedażowej. Na ten moment nie polecam zakupów w tym sklepie.

7 luglio 2026
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Risposta di Alessa Clothing

Bardzo nam przykro, że miała Pani takie doświadczenie, i przepraszamy, że nie otrzymała Pani od nas żadnej odpowiedzi. To nie jest poziom obsługi, jaki chcemy zapewniać. Bardzo chcielibyśmy naprawić sprawę wadliwego produktu i zająć się Pani zgłoszeniem osobiście. Prosimy o kontakt na hello@alessa.se lub przez WhatsApp na naszej stronie kontaktowej https://alessa.se/pages/contact, podając numer zamówienia, a my dopilnujemy, aby wszystko zostało rozwiązane.

Valutata 5 stelle su 5

Jag har köpt 2 jackor från Alessa.

Jag har köpt 2 jackor från Alessa.
Kundtjänst svarar snabbt och har ett jätte trevligt och enkelt bemötande mot kunderna.
Kvalitet på jackorna är superbra med!

25 gennaio 2026
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Risposta di Alessa Clothing

Så himla kul att höra, tack Mis! Att både vår kundtjänst och kvaliteten på jackorna levt upp till förväntningarna gör oss jätteglada. Två jackor hittills, och vi hoppas såklart på fler framöver. 🤎

Valutata 5 stelle su 5

A brand that makes you feel beautiful

There are brands you simply wear, and then there are brands that make you feel like the best version of yourself. Alessa Clothing is definitely the second one. 🤍

Everything about the brand feels so effortlessly beautiful — feminine, timeless, confident and a little dreamy. It’s the kind of clothing that doesn’t just complete an outfit, it creates a whole feeling.

What I love most is the world you’ve created around the brand. Everything feels so carefully thought out, from the pieces themselves to the details and the overall aesthetic. It feels like a place where you can find pieces that become your pieces — the ones you keep reaching for, the ones you remember, and the ones that make you feel beautiful every time you put them on.

The quality, the style and the attention to detail make the whole experience feel genuinely special. It’s rare to come across a brand that has such a strong identity while still making everything feel effortless and wearable.

Alessa is definitely a brand I’ll be coming back to again and again. I’m so happy I discovered it. 🤎✨

21 agosto 2026
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Risposta di Alessa Clothing

This genuinely brought a tear to our eye, thank you Shana. You've described the exact feeling we set out to create, that a piece should do more than complete an outfit and instead make you feel like the best version of yourself. Knowing that came through, down to the smallest detail, means the world to us. We're so happy you found us, and we'll be right here for every piece that becomes yours. 🤎

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