Found this company after my ADT contract ended and they wanted to sell me a newer, “more compatible” unit. Alarm Relay/Watchlight took over monitoring for that “old” that system, no questions asked... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
The absolute worst experience. Was told system worked with VOIP, MagicJack in particular. So I order An MJ for no other purpose. System is not set up completely after the first install call. Resched... Leggi di più
Above & Beyond Expectations. Alarm Relay will prove to be a disruptive business model. Super customer service, incredible price. I set my mother up on it in California, I will probably do so in my pr... Leggi di più
L'azienda ha risposto
Easy to setup! They walked me through re-configuring my system. In under 15 minutes, we configured and then tested all doors, windows & sensors and were up & running. I’ve tested response times by c... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
National alarm monitoring company offering smart security at a fraction of the industry cost. Security system take over, able to use existing security systems and upgrading them to today's modern alarm system to protect businesses and homes. All monitoring services are backed up by a U.L. certified 5 Diamond Central Monitoring Station that is operated 24/7, results in lightning fast response times that are unmatched.
Informazioni di contatto
111 S Marshall Avenue, 92020, El Cajon, Stati Uniti
- (800)624-6866
- customerservice@alarmrelay.com
- alarmrelay.com
4,5
Eccellente
574 recensioni
Nessuna traccia di inviti alla recensione precedenti
Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
So far so good no complaints
1 giugno 2018
Non scritta su invito
Risposta di Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Terrific Alarm Service
Great price, great help, and great procedures. I am delighted with the service.
1 giugno 2018
Non scritta su invito
Risposta di Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Quick to respond with a call to home…
Quick to respond with a call to home even on a false alarm i feel secure that dispach would be just as quick on any needed resopnse
1 giugno 2018
Non scritta su invito
Risposta di Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Risposta di Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Great technical support
Great technical support. Willl get out of their way to help set you up with zones, codes etc.
1 giugno 2018
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Risposta di Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
poor support
The support lines are only open normal business hours west coast time. This is not very helpful for east coast customer.
Additionally receiving error codes from a zone that no one could tell me where the zone was in the store. Though we did identify all zones when they took over the service.
1 giugno 2018
Non scritta su invito
Risposta di Alarm Relay
Hello!
Thank you for your feedback! It's so valuable to us. We're always trying to improve our service value, quality & responsiveness. It looks like there is an opportunity to make things better for our East Coast customers! Give us a chance to improve your customer service experience with us. Please reach out to alex@alarmrelay.com & we will make sure that you're taken care of.
Very satisfied customers
We have been customers for more than 3 years mow and are extremely satisfied with the service. Local companies at their best.
1 giugno 2018
Non scritta su invito
Risposta di Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
efficient,friendly
efficient,friendly, service i happily recommend and you Can't beat the price.
1 giugno 2018
Non scritta su invito
Risposta di Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Always been on point with a quick…
Always been on point with a quick response when an alert has gone off.
1 giugno 2018
Non scritta su invito
Risposta di Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Quick response.
1 giugno 2018
Non scritta su invito
Risposta di Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
I like them
I like them, never had problems, about 7 years with the company. Customer care very fast and helpful, you never sit on hold. I strongly recommend!
1 giugno 2018
Non scritta su invito
Risposta di Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Great service
I have had Alarm Relay service for about 5 years and they have been great. Very quick to respond to alarms... and there is always someone there to take a call if you need service. Works perfectly with my Ademco Honeywell internet connected panel and the Total Connect platform.
1 giugno 2018
Non scritta su invito
Risposta di Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Very reliable
Very reliable, quick and reasonably priced. Recommend this company to all our friends.
1 giugno 2018
Non scritta su invito
Risposta di Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Jut has been an incredible service you…
Jut has been an incredible service you have provided and thank you for the referal check,,you guys are great, orbettr said you people are great
1 giugno 2018
Non scritta su invito
Risposta di Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Been with alarm relay going on two…
Been with alarm relay going on two years and never had any problems. All the false alarms have been our fault and they were quick to call us to check out the situation.
1 giugno 2018
Non scritta su invito
Risposta di Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
In 2 years I have accidentally tripped…
In 2 years I have accidentally tripped my alarm twice. Both times I was called immediately. The person calling was polite. I was asked for my password and all was good. I worked in the alarm industry for years and installed my own system. Alarm relay talked me through programming my alarm so that it worked with their central office. No other company seemed to want to do this. Best of all the cost is less then half of what I would pay elsewhere.
1 giugno 2018
Non scritta su invito
Risposta di Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
You are awesome!
1 giugno 2018
Non scritta su invito
Risposta di Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Risposta di Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
Alarm Relay is very dependable
Alarm Relay is very dependable. They contacted me when I had an alarm signal during my vacation and asked to dispatch the police if I wanted. It turned out to be a wind on the garage door setting off the alarm. They followed up when I got home and deactivated the alarm to make sure everything was OK. I am very pleased with their service.
1 giugno 2018
Non scritta su invito
Risposta di Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
What you see is what you get
What you see is what you get! Very professional and helpful!
1 giugno 2018
Non scritta su invito
Risposta di Alarm Relay
Thank you for the feedback! We are grateful for your business & look forward to continue serving you!
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